Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id AKKiH6/NxFqcRwAAInt2oQ ; Wed, 04 Apr 2018 06:05:51 -0700 Return-path: Envelope-to: kathy@transocean.com, louk@transocean.com, sandyn@transocean.com, mike@transocean.com Delivery-date: Wed, 04 Apr 2018 06:05:51 -0700 Received: from esa1.hsn.iphmx.com ([68.232.140.128]:32979) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1f3i6g-0004oj-N5; Wed, 04 Apr 2018 06:05:51 -0700 X-IronPort-AV: E=Sophos;i="5.48,406,1517893200"; d="scan'208,217";a="86218611" Received: from unknown (HELO HIPWEXA002.stpete.hsn.net) ([161.254.5.251]) by esa1.hsn.iphmx.com with ESMTP; 04 Apr 2018 09:03:41 -0400 Received: from HIPWEXA003.stpete.hsn.net (10.27.12.77) by HIPWEXA002.stpete.hsn.net (10.27.12.76) with Microsoft SMTP Server (TLS) id 15.0.1365.1; Wed, 4 Apr 2018 09:03:38 -0400 Received: from HIPWEXA003.stpete.hsn.net ([10.27.12.77]) by HIPWEXA003.stpete.hsn.net ([169.254.5.199]) with mapi id 15.00.1365.000; Wed, 4 Apr 2018 09:03:39 -0400 From: "Pratt, Kimberly" To: Kathy B , "louk@transocean.com" , "mike@transocean.com" , "rwatts29@bellsouth.net" , "sandyn@transocean.com" Subject: RE: [EXTERNAL] RE: HSN Open Order file for TRANS OCEAN IMPORT CO 4/3/2018 Thread-Topic: [EXTERNAL] RE: HSN Open Order file for TRANS OCEAN IMPORT CO 4/3/2018 Thread-Index: AdPLa0HC6QHt+Z8SQPaw37qQ/o51UAAyTqQAAAfsLjA= Importance: high X-Priority: 1 Date: Wed, 4 Apr 2018 13:03:38 +0000 Message-ID: <66c79b572d854694bbbd17def300bd50@HIPWEXA003.stpete.hsn.net> References: <92f9bf1919bc4e509227b603c6a6eba3@HIPWEXA003.stpete.hsn.net> <008e01d3cc12$f679a040$e36ce0c0$@transocean.com> In-Reply-To: <008e01d3cc12$f679a040$e36ce0c0$@transocean.com> Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: x-ms-exchange-transport-fromentityheader: Hosted x-originating-ip: [10.16.111.202] x-exclaimer-md-config: 51541411-5a3c-4d23-a8b7-b160e6ae4078 Content-Type: multipart/alternative; boundary="_000_66c79b572d854694bbbd17def300bd50HIPWEXA003stpetehsnnet_" MIME-Version: 1.0 X-CFilter-Loop: Reflected X-Spam-Status: No, score=-0.4 X-Spam-Score: -3 X-Spam-Bar: / X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Hi Kathy, Thank you for the information. I do need you to send to HSN the 856 ship confirmation for these orders. As of this morning we have not received this and are unable to charge the customer for these orders, this will also prevent HSN from paying Trans Ocean import Co for the items. [...] Content analysis details: (-0.4 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.5 KAM_NUMSUBJECT Subject ends in numbers 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: transocean.com] -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.0 HTML_MESSAGE BODY: HTML included in message 1.0 KAM_LAZY_DOMAIN_SECURITY Sending domain does not have any anti-forgery methods X-Spam-Flag: NO --_000_66c79b572d854694bbbd17def300bd50HIPWEXA003stpetehsnnet_ Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable Hi Kathy, Thank you for the information. I do need you to send to HSN the 856 ship c= onfirmation for these orders. As of this morning we have not received this= and are unable to charge the customer for these orders, this will also pre= vent HSN from paying Trans Ocean import Co for the items. If you need to manually confirm them on the Partner Portal https://view.hsn= .net/ and need assistance please give me a call and I will walk you throug= h the process. 1496409154 SHIPPED ON MARCH 12 - UPS# 1Z6R22810302209090 1496420639 SHIPPED ON MARCH 12 - UPS# 1Z6R22810303309107 Thank you, Kimberly Pratt HSN DropShip Coordinator - Operations HSN, 1 HSN Drive, St. Petersburg, FL 33729 Office 727.872.4680, Fax 727.872.6902 Kimberly.Pratt@hsn.net From: Kathy B [mailto:kathy@transocean.com] Sent: Wednesday, April 04, 2018 8:47 AM To: Pratt, Kimberly ; louk@transocean.com; mike@tra= nsocean.com; rwatts29@bellsouth.net; sandyn@transocean.com Subject: [EXTERNAL] RE: HSN Open Order file for TRANS OCEAN IMPORT CO 4/3/2= 018 This email is from an external sender. If you think it is malicious or spa= m, please do not open any attachments or links and forward to Spam@hsn.net<= mailto:Spam@hsn.net> Kimberly - On the attached, I provided the updated information for the highlighted ite= ms. Please do let us know if you are in need of anything further. Kathy M. Bennett Sales Dept. Trans-Ocean Imports 10 Midland Ave | Main flr, Suite M00 | Port Chester, NY 10573 914.949.5656 x 2 | 914.937.3140 fax TO AVOID DELAYS, PLEASE SEND ALL ORDERS, INQUIRIES AND MODIFICATIONS TO US= AT cs@transocean.com From: Pratt, Kimberly > Sent: Tuesday, April 03, 2018 12:46 PM To: kathy@transocean.com; louk@transocean.com<= mailto:louk@transocean.com>; mike@transocean.com; rwatts29@bellsouth.net; sandyn@transocean= .com Subject: HSN Open Order file for TRANS OCEAN IMPORT CO 4/3/2018 Importance: High All, The attached orders are beyond the HSN shipping expectations and are past t= he customers expected delivery date or nearing it quickly. Please respond back as quickly as possible with an update for each order hi= ghlighted on the attached spreadsheet. As a reminder orders received by the customer after the expected delivery d= ates provided on the spreadsheet are subject to non-reversible chargeback's= . If these orders have not shipped and will not meet customer delivery expect= ations, please confirm that you will upgrade the shipping of the order(s) a= t your company's expense to meet this timeline. Just a reminder to all: Our focus this year is on delivery performance. H= SN is raising the bar considerably in the name of our customer's experience= . Equally as important to delivery, is the accurate and timely receipt of = your shipping confirmations. We would appreciate your continued support in= moving with this together with HSN. Please contact me if you have any questions. Thank you, Kimberly Pratt HSN DropShip Coordinator - Operations HSN, 1 HSN Drive, St. Petersburg, FL 33729 Office 727.872.4680, Fax 727.872.6902 Kimberly.Pratt@hsn.net --_000_66c79b572d854694bbbd17def300bd50HIPWEXA003stpetehsnnet_ Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

Hi Kathy,

 

Thank you for the information.  I do need = you to send to HSN the 856 ship confirmation for these orders.  As of = this morning we have not received this and are unable to charge the customer for these orders, this will also prevent HSN from payi= ng Trans Ocean import Co for the items.

 

If you need to manually confirm them on the Par= tner Portal https://view.hsn.net/  and need = assistance please give me a call and I will walk you through the process.

 

1496409154

SHIPPED ON MARCH 12 - UPS# 1Z6R22810302209090

1496420639

SHIPPED ON MARCH 12 - UPS# 1Z6R22810303309107

 

Thank you,

Kimberly Pratt
HSN DropShip Coordinator - Operations<= o:p>

HSN, 1 HSN Drive, St. Petersburg, FL 33729
Office 727.872.4680, Fax 727.872.6902
Kimber= ly.Pratt@hsn.net=

 

 

 

From: Kathy B [mailto:kathy@transocean.com] <= br> Sent: Wednesday, April 04, 2018 8:47 AM
To: Pratt, Kimberly <Kimberly.Pratt@hsn.net>; louk@transocean.= com; mike@transocean.com; rwatts29@bellsouth.net; sandyn@transocean.com
Subject: [EXTERNAL] RE: HSN Open Order file for TRANS OCEAN IMPORT C= O 4/3/2018

 

This email is from an external sen= der.  If you think it is malicious or spam, please do not open any attachments or links and forward to <= /span>Spam@hsn.net
 

Kimberly –

On the attached, I provided the updated information = for the highlighted items.

Please do let us know if you are in need of anything= further.

 

Kathy M. Bennett

Sales Dept.

Trans-Ocean Impor= ts

10 Midland Ave | = Main flr, Suite M00 | Port Chester, NY 10573

914.949.5656 x 2 | 914.937.31= 40 fax

 

TO AVO= ID DELAYS, PLEASE SEND ALL ORDERS,  INQUIRIES AND MODIFICATIONS TO US = AT cs@transocean.com

 

 

From: Pratt, Kimberly <Kimberly.Pratt@hsn.net>
Sent: Tuesday, April 03, 2018 12:46 PM
To: kathy@transocean.com= ; louk@transocean.com; mike@transo= cean.com; rwatts29@bellsouth.net; sandyn@transocean.com
Subject: HSN Open Order file for TRANS OCEAN IMPORT CO 4/3/2018
Importance: High

 

All,

The attached orders are beyond the HSN shipping e= xpectations and are past the customers expected delivery date or nearing it= quickly.

 

Please respond back as quickly as possible with a= n update for each order highlighted on the attached spreadsheet.=

 

As a reminder orders received by the customer aft= er the expected delivery dates provided on the spreadsheet are subject to n= on-reversible chargeback’s.

 

If these orders have not shipped and will not mee= t customer delivery expectations, please confirm that you will upgrade the = shipping of the order(s) at your company’s expense to meet this timel= ine.

 

Just a reminder to all:  Our focus this year= is on delivery performance.  HSN is raising the bar considerably in t= he name of our customer's experience.  Equally as important to deliver= y, is the accurate and timely receipt of your shipping confirmations.  We would appreciate your continued support in moving = with this together with HSN.

 

Please contact me if you have any questions.=

 

 

Thank you,

Kimberly Pratt
HSN DropShip Coordinator - Operations

HSN, 1 HSN Drive, St. Petersburg, FL 33729
Office 727.872.4680, Fax 727.872.6902
Kimber= ly.Pratt@hsn.net

 

 

        &= nbsp;  

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