Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id OM2MJ7h8wlq0NgAAInt2oQ ; Mon, 02 Apr 2018 11:55:52 -0700 Return-path: Envelope-to: louk@transocean.com, sandyn@transocean.com, andrea@transocean.com Delivery-date: Mon, 02 Apr 2018 11:55:52 -0700 Received: from mail.tamarackcountryclub.com ([72.68.146.7]:57322 helo=TOWKSTAYolanda) by vps.transocean.com with esmtpa (Exim 4.89_1) (envelope-from ) id 1f34cS-0003p9-24; Mon, 02 Apr 2018 11:55:52 -0700 Reply-To: From: "yolanda noriega" To: "'Andrea Geiger'" Cc: "'Sandy Noriega'" , Subject: Web Order - No Ship Confirmation Sent - BGDS Date: Mon, 2 Apr 2018 14:55:49 -0400 Organization: Transocean Import Inc Message-ID: <02c401d3cab4$38157250$a84056f0$@transocean.com> MIME-Version: 1.0 Content-Type: multipart/related; boundary="----=_NextPart_000_02C5_01D3CA92.B1058000" X-Priority: 1 (Highest) X-MSMail-Priority: High X-Mailer: Microsoft Outlook 16.0 Thread-Index: AdPKtDdgP5iaIayITy2mYoro2F3kNQ== Content-Language: en-us Importance: High This is a multipart message in MIME format. ------=_NextPart_000_02C5_01D3CA92.B1058000 Content-Type: multipart/alternative; boundary="----=_NextPart_001_02C6_01D3CA92.B1058000" ------=_NextPart_001_02C6_01D3CA92.B1058000 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit Andrea, Can you please have IT look into this? A web customer (BGDS) placed a web order on 03/29/18 and shipped on 03/29 but did not receive the ship confirmation email the following day. Thank you, Yolanda Noriega Customer Service Rep. Trans-Ocean Imports 10 Midland Ave. | Ste.M00 | Port Chester, NY 10573 914.949.5656 Ext. 2 | 914.937.3140 Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above. From: Bargains Delivered Sent: Monday, April 02, 2018 11:46 AM To: yolanda@transocean.com; Ivon@transocean.com Cc: sandyn@transocean.com; cs@transocean.com Subject: ****SPAM**** RE: ****SPAM**** RE: Order Status For CC-BARGAINS DELIVERED LLC - 03/29/2018 - Po 116748 - Shipping Info Importance: High Thanks for the update-but can we figure out why we still are not getting shipment notifications? We got marked late on this order by the marketplace- but it shipped on time -if someone just would have sent the tracking when it shipped we wouldn't get a negative metric from the marketplace. Also- are we going to be billed separate for these fedex shipments, or is that included in our item cost? We had provided our UPS account to use if we had to cover shipping. Please advise. Thanks! Bob Schmitt Bargains Delivered LLC http://www.BargainsDelivered.com From: yolanda noriega > Sent: Monday, April 2, 2018 9:21 AM To: 'Bargains Delivered' > Cc: sandyn@transocean.com Subject: RE: ****SPAM**** RE: Order Status For CC-BARGAINS DELIVERED LLC - 03/29/2018 - Po 116748 - Shipping Info Good Morning Bob, Your order shipped via Fed-Ex and is scheduled to be delivered on Wednesday the 4th. For additional shipping updates and proof of delivery please follow the link provided below. https://www.fedex.com/apps/fedextrack/?action=track &action=track&language=english&mps=y&tracknumbers=023509103100354 Should you need further assistance please do not hesitate to contact us. ** Please send all orders, inquiries, cancellations and order modifications directly to cs@transocean.com to avoid delays in processing.** Please note: Effective 1/19/18 Trans-Ocean's fax no. will change to 1-914-937-3140. Please update your records accordingly to ensure your documents are all received at the proper location. Thank you for your prompt attention to this matter. Thank you, Yolanda Noriega Customer Service Rep. Trans-Ocean Imports 10 Midland Ave. | Ste.M00 | Port Chester, NY 10573 914.949.5656 Ext. 2 | 914.937.3140 Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above. From: Bargains Delivered > Sent: Friday, March 30, 2018 8:58 AM To: yolanda@transocean.com Cc: 'Bargains Delivered' >; cs@transocean.com Subject: ****SPAM**** RE: Order Status For CC-BARGAINS DELIVERED LLC - 03/29/2018 Hi! Did this ship yesterday? We did not get notification on the previous order and we are a new account so we wanted to make sure it got set up correct. If it shipped, please share the tracking number and let us know if we are set up to get shipment notifications going forward. Thanks! Bob Schmitt Bargains Delivered LLC http://www.BargainsDelivered.com From: yolanda noriega [mailto:yolanda@transocean.com] Sent: Thursday, March 29, 2018 8:39 AM To: SALES@BARGAINSDELIVERED.COM Subject: Order Status For CC-BARGAINS DELIVERED LLC - 03/29/2018 Good Morning Bob, We are pleased to confirm that your order 116748 has been processed against confirmation number 2848682. Your order details are attached for your review. Your rug on order is in stock and will ship 03/29/2018 and your tracking number will be sent once your order has shipped. You can check your order status 24/7 at transocean.com . Please allow one business day for the updates to be visible in your account. Thanks! Yolanda N. 800-733-6784 ext. 2 cs@transocean.com Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above. ------=_NextPart_001_02C6_01D3CA92.B1058000 Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

Andrea,

Can you = please have IT look into this?

 

A web = customer (BGDS) placed a web order on 03/29/18 and shipped on 03/29 but = did not receive the ship confirmation email the following day. =

 

Thank = you,

Yolanda = Noriega

Customer Service = Rep.

Trans-Ocean = Imports

10 Midland Ave. | Ste.M00 | = Port Chester, NY 10573

914.949.5656 Ext. 2 | = 914.937.3140

 

Confidentiality = Notification: = If you are not the intended recipient, please do not disclose, = disseminate, copy, distribute or take any action in reliance on the = contents of this electronic transmission.  If you have received = this electronic transmission in error, please notify us by telephone and = immediately delete this message. As E-mail transmissions cannot be = guaranteed secure or error-free the sender does not accept any liability = for errors or omissions in the contents of this message, which arise = because of electronic transmission. Any documents accompanying this = electronic transmission and the information contained herein belong to = the sender and are privileged and intended only for the use of the = individual(s) named above.

 

 

From: Bargains Delivered = <sales@bargainsdelivered.com>
Sent: Monday, April 02, = 2018 11:46 AM
To: yolanda@transocean.com; = Ivon@transocean.com
Cc: sandyn@transocean.com; = cs@transocean.com
Subject: ****SPAM**** RE: ****SPAM**** RE: = Order Status For CC-BARGAINS DELIVERED LLC - 03/29/2018 - Po 116748 - = Shipping Info
Importance: High

 

Thanks for = the update-but can we figure out why we still are not getting shipment = notifications? We got marked late on this order by the marketplace- but = it shipped on time -if someone just would have sent the tracking when it = shipped we wouldn’t get a negative metric from the = marketplace.

 

Also- are we going to be billed separate for these = fedex shipments, or is that included in our item cost? We had provided = our UPS account to use if we had to cover shipping.

 

Please = advise.

 

 

Thanks!

 

Bob = Schmitt

Bargains Delivered = LLC

http://www.BargainsDelivered.co= m

 

3D"Bargains

 

 

 

From: yolanda noriega <yolanda@transocean.com> =
Sent: Monday, April 2, 2018 9:21 AM
To: 'Bargains = Delivered' <sales@bargainsdelivered.com>
Cc: sandyn@transocean.com
Sub= ject: RE: ****SPAM**** RE: Order Status For CC-BARGAINS DELIVERED = LLC - 03/29/2018 - Po 116748 - Shipping = Info

 

Good Morning = Bob,

Your order shipped via Fed-Ex = and is scheduled to be delivered on Wednesday the 4th. For = additional shipping updates and proof of delivery please follow the link = provided below.

 

https://www.fedex.com/apps/fedextrack/?action=3Dtrack&action=3Dtr= ack&language=3Denglish&mps=3Dy&tracknumbers=3D023509103100354=             =

 

Should you need further = assistance please do not hesitate to contact = us.

 

** = Please send all orders, inquiries, cancellations = and order modifications directly to cs@transocean.com to avoid delays in = processing.**

Please = note: Effective 1/19/18 Trans-Ocean’s fax no. will change = to 1-914-937-3140.

Please = update your records accordingly to ensure your documents are all = received at the proper location. Thank you for your prompt attention to = this matter.

Thank = you,

Yolanda = Noriega

Customer Service = Rep.

Trans-Ocean = Imports

10 Midland Ave. | Ste.M00 | = Port Chester, NY 10573

914.949.5656 Ext. 2 | = 914.937.3140

 

Confidentiality = Notification: = If you are not the intended recipient, please do not disclose, = disseminate, copy, distribute or take any action in reliance on the = contents of this electronic transmission.  If you have received = this electronic transmission in error, please notify us by telephone and = immediately delete this message. As E-mail transmissions cannot be = guaranteed secure or error-free the sender does not accept any liability = for errors or omissions in the contents of this message, which arise = because of electronic transmission. Any documents accompanying this = electronic transmission and the information contained herein belong to = the sender and are privileged and intended only for the use of the = individual(s) named above.

 

 

From: Bargains Delivered <sales@bargainsdelivered.com>
Sent: Friday, March 30, 2018 8:58 AM
To: yolanda@transocean.com
C= c: 'Bargains Delivered' <sales@bargainsdelivered.com>; cs@transocean.com
Subject: ****SPAM**** RE: Order Status For CC-BARGAINS DELIVERED LLC - = 03/29/2018

 

Hi! Did this ship yesterday? We did not get = notification on the previous order and we are a  new account so we = wanted to make sure it got set up correct. If it shipped, please share = the tracking number and let us know if we are set up to get shipment = notifications going forward.

 

 

Thanks!

Bob = Schmitt

Bargains Delivered LLC

http://www.BargainsDelivered.co= m

 

3D"Bargains

 

 

 

 

 

Good Morning = Bob,

 

We are pleased = to confirm that your order 116748 has been processed against = confirmation number 2848682.

 

Your order = details are attached for your review.

 

Your rug on = order is in stock and will ship 03/29/2018 and your tracking = number will be sent once your order has shipped. =  

 

You can check = your order status 24/7 at transocean.com. = Please allow one business day for the updates to be visible in = your account.

&nbs= p;

Thanks!

Yolanda = N.

 

800-733-6784 = ext. 2

= cs@transocean.com

Confidentiality= Notification: If you are not the intended recipient, please do not = disclose, disseminate, copy, distribute or take any action in reliance = on the contents of this electronic transmission.  If you have = received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above.

 

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