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Message-ID: <1130319928259.1126290056107.1121610829.0.181311JL.1002@scheduler.constantcontact.com>
Date: Fri, 30 Mar 2018 13:12:38 -0400 (EDT)
From: The Home Depot <vendorcollaboration@homedepot.com>
Reply-To: vendorcollaboration@homedepot.com
To: louk@transocean.com
Subject: Homedepot.com US Merchandising Vendors Only - Replacement Parts
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 Content preview:  Send replies to DF_Return_Analytics@homedepot.com Dear Homedepot.com
    Vendor, Last September, Home Depot changed our policy for homedepot.com replacement
    parts. With this new process, all customers calling into our THD Online Contact
    Center requesting a replacement part will be warm transferred to the vendor’s
    replacement parts contact from HomeDepotLink. As we move into springtime,
    it is more important than ever to ensure that the correct contact is listed
    in HomeDepotLink. This will ensure that the customer is taken care of during
    the first call to the contact center. Attached is the original e-mail that
    was sent out last September outlining the process to create the replacement
    part contact in HomeDepotLink. Additionally, the process and acceptable terms
    for replacements are listed as well. Dot Com Replacement Parts Communication
    Partner Guardian - New Replacement Parts Contact Process If you have any
   questions, contact the DF_Return_Analytics@homedepot.com Thanks for doing
   business with us. Sincerely, The Homedepot.com Team DF_Return_Analytics@homedepot.com
    The Home Depot 2455 Paces Ferry Road Atlanta, Georgia 30339 The Home Depot
    | 2455 Paces Ferry Road, Atlanta, GA 30339 Unsubscribe louk@transocean.com
    About our service provider Sent by vendorcollaboration@homedepot.com [...]
    
 
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Send replies to DF_Return_Analytics@homedepot.com Dear Homedepot.com Vendor=
, Last September, Home Depot changed our policy for homedepot.com replaceme=
nt parts. With this new process, all customers calling into our THD Online =
Contact Center requesting a replacement part will be warm transferred to th=
e vendor=E2=80=99s replacement parts contact from HomeDepotLink.  As we mov=
e into springtime, it is more important than ever to ensure that the correc=
t contact is listed in HomeDepotLink. This will ensure that the customer is=
 taken care of during the first call to the contact center. Attached is the=
 original e-mail that was sent out last September outlining the process to =
create the replacement part contact in HomeDepotLink.  Additionally, the pr=
ocess and acceptable terms for replacements are listed as well. Dot Com Rep=
lacement Parts Communication Partner Guardian - New Replacement Parts Conta=
ct Process If you have any questions, contact the DF_Return_Analytics@homed=
epot.com Thanks for doing business with us. Sincerely, The Homedepot.com Te=
am DF_Return_Analytics@homedepot.com The Home Depot 2455 Paces Ferry Road A=
tlanta, Georgia 30339 The Home Depot | 2455 Paces Ferry Road, Atlanta, GA 3=
0339 Unsubscribe louk@transocean.com About our service provider Sent by ven=
dorcollaboration@homedepot.com
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/div><div><span style=3D"color: rgb(31, 73, 125); font-family: Arial, Verda=
na, Helvetica, sans-serif; font-size: 16px;">Last September, Home Depot cha=
nged our policy for homedepot.com replacement parts.&#xa0;With this new pro=
cess, all customers calling into our THD Online Contact Center requesting a=
 replacement part will be warm transferred to the vendor&#x2019;s replaceme=
nt parts contact from HomeDepotLink.&#xa0;</span></div><div><br></div><div>=
<span style=3D"color: rgb(31, 73, 125); font-family: Arial, Verdana, Helvet=
ica, sans-serif; font-size: 16px;">As we move into springtime, it is more i=
mportant than ever to ensure that the correct contact is listed in HomeDepo=
tLink.&#xa0;This will ensure that the customer is taken care of during the =
first call to the contact center.&#xa0;Attached is the original e-mail that=
 was sent out last September outlining the process to create the replacemen=
t part contact in HomeDepotLink.&#xa0;</span></div><div><br></div><div><spa=
n style=3D"color: rgb(31, 73, 125); font-family: Arial, Verdana, Helvetica,=
 sans-serif; font-size: 16px;">Additionally, the process and acceptable ter=
ms for replacements are listed as well.</span></div><div><a href=3D"http://=
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arts Communication</a></div><div><a href=3D"http://r20.rs6.net/tn.jsp?f=3D0=
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