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From: DHL Express <USA@dhl-news.com>
Date: Fri, 30 Mar 2018 00:21:11 +0100
Subject: Important Account Information: Revised Shipping and Packing
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    Important Account Information: Revised Shipping and Packing Guidelines Documented
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nggif_image vedpw12" border=3D"0" width=3D"12"></a></td>
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adding-left: 0px; width: 6px;" width=3D"6"><a href=3D"https://dhl-news=
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ggif_image vedpw12" border=3D"0" width=3D"12"></a></td>
<td width=3D"10" style=3D"width: 10px; padding-top: 0px;padding-right:=
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files4.com/cmpimg/t/s.gif" alt=3D"" style=3D"display:block" border=3D"=
0" height=3D"1" width=3D"1"></td>
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;padding-right: 0px;padding-bottom: 0px;padding-left: 0px;"><div class=
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ement ee_element" data-eewidth=3D"600" ee-type=3D"element" border=3D"0=
" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" data-title=3D"Ima=
ge">
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adding-left: 0px; width: 600px;" class=3D"">
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</tbody></table><table width=3D"100%" border=3D"0" cellspacing=3D"0" c=
ellpadding=3D"0" class=3D"ee_columns ee_element" ee-type=3D"container"=
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le-layout: auto;"><tbody><tr><td width=3D"100%" valign=3D"top" class=3D=
"ee_dropzone ved-scaled-cols" style=3D"width: 600px;" align=3D"left"><=
table width=3D"100%" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
class=3D"ee_element ee_spacer" ee-type=3D"element" data-title=3D"Space=
r" style=3D"width: 600px;table-layout: auto;"><tbody><tr><td style=3D"=
font-size: 1px;" class=3D""><img src=3D"https://i.emlfiles4.com/cmpimg=
/t/s.gif" style=3D"display:block" alt=3D"" width=3D"10" height=3D"10" =
class=3D""></td></tr></tbody></table><table class=3D"ee_element ee_bor=
ders ee_textelement" cellpadding=3D"0" cellspacing=3D"0" style=3D"tabl=
e-layout: auto;" width=3D"100%" data-title=3D"Text" ee-type=3D"element=
">
                <tbody><tr><td class=3D"ee_pad eeb_width" style=3D"pad=
ding-bottom: 1px; padding-left: 25px; padding-right: 6px; width: 569px=
;">
                   =20
                <div class=3D"ee_editable eev_element" style=3D"width:=
 569px;"><p class=3D"Body" style=3D"line-height: 15px; margin: 0px; fo=
nt-size: 13px; font-family: arial, helvetica, sans-serif;">&nbsp;&nbsp=
;&nbsp;</p><p class=3D"Body" style=3D"line-height: 15px; margin: 0px; =
font-family: arial, helvetica, sans-serif; font-size: 13px;">Dear Valu=
ed Customer,</p><p class=3D"Body" style=3D"line-height: 15px; margin: =
0px; font-family: arial, helvetica, sans-serif; font-size: 13px;">&nbs=
p;&nbsp;&nbsp;</p><p class=3D"Body" style=3D"line-height: 15px; margin=
: 0px; font-family: arial, helvetica, sans-serif; font-size: 13px;">At
DHL Express,
we aim to provide the world=E2=80=99s leading time-definite internatio=
nal delivery
service. To
continue doing so, we are introducing two new shipping standards to st=
rengthen
our network and, ultimately, our service to you, our customer. These n=
ew standards will enable your
international packages to be transported more safely and easily than e=
ver
before.&nbsp; </p><p class=3D"Body" style=3D"line-height: 15px; margin=
: 0px; font-family: arial, helvetica, sans-serif; font-size: 13px;"> &=
nbsp;</p><p style=3D"margin: 0px; line-height: 15px; font-family: aria=
l, helvetica, sans-serif; font-size: 13px;">&nbsp;</p><p class=3D"Body=
" style=3D"line-height: 15px; margin: 0px; font-family: arial, helveti=
ca, sans-serif; font-size: 13px;"><b>Specific
packaging requirements</b></p><p style=3D"margin: 0px; line-height: 15=
px; font-family: arial, helvetica, sans-serif; font-size: 13px;">&nbsp=
;</p><p class=3D"Body" style=3D"line-height: 15px; margin: 0px; font-f=
amily: arial, helvetica, sans-serif; font-size: 13px;">Packages that a=
re not properly packed can be
easily damaged as
well as inflict damage to other shipments. To ensure your items arrive=
 in the exact
condition in which they were shipped, as of <b>1
June 2018</b>, all shipments and pieces entering our network will need=
 to be
properly packed. Our trained couriers will assess the packaging at the=
 time of
pick-up and will only accept adequately packed shipments. To assist yo=
u, please download our
<i>Large &amp; Palletized Packing Guide</i>, at www.dhlpackingguide.co=
m.</p><p class=3D"Body" style=3D"line-height: 15px; margin: 0px; font-=
family: arial, helvetica, sans-serif; font-size: 13px;"> &nbsp;</p><p =
style=3D"margin: 0px; line-height: 15px; font-family: arial, helvetica=
, sans-serif; font-size: 13px;">&nbsp;</p><p class=3D"Body" style=3D"l=
ine-height: 15px; margin: 0px; font-family: arial, helvetica, sans-ser=
if; font-size: 13px;"><b>Maximum
Piece Weight and Dimensions</b></p><p style=3D"margin: 0px; line-heigh=
t: 15px; font-family: arial, helvetica, sans-serif; font-size: 13px;">=
&nbsp;</p><p class=3D"Body" style=3D"line-height: 15px; margin: 0px; f=
ont-family: arial, helvetica, sans-serif; font-size: 13px;">To ensure =
the best possible speed of our
world-class network, effective <b>1 September 2018</b>,
we will only accept shipments that
contain pieces up to <font style=3D"text-decoration: underline;" class=
=3D"">660 pounds (300 kilograms) in actual weight and 118
inches (300 centimeters) in length</font>. The total maximum weight fo=
r a
multi-piece shipment remains unchanged, at 2,200 pounds (1,000 kilogra=
ms). This is exclusively
for the Time Definite International (TDI) product. We will also be adj=
usting our
shipping and booking systems so that you will no longer be able to boo=
k these
TDI shipments for
pick-up, and our couriers and warehouse employees will not process the=
se
pieces, but will return the entire shipment if it exceeds these limits=
. </p><p class=3D"Body" style=3D"line-height: 15px; margin: 0px; font-=
family: arial, helvetica, sans-serif; font-size: 13px;"> &nbsp;</p><p =
style=3D"margin: 0px; line-height: 15px; font-family: arial, helvetica=
, sans-serif; font-size: 13px;">&nbsp;</p><p class=3D"Body" style=3D"l=
ine-height: 15px; margin: 0px; font-family: arial, helvetica, sans-ser=
if; font-size: 13px;">Keep
in mind that this change will only affect you if you are processing sh=
ipments
with pieces over 660 pounds (300 kilograms) in scale weight or 118 inc=
hes (300
centimeters) in length. Remember, you could always break these down in=
to
smaller individual pieces that are accepted in our DHL Express network=
 or we
can help you work with our DHL Global Forwarding division. Your DHL Ex=
press
sales representative will be happy to discuss all the options that are
available to you. </p><p class=3D"Body" style=3D"line-height: 15px; ma=
rgin: 0px; font-family: arial, helvetica, sans-serif; font-size: 13px;=
"> &nbsp;</p><p style=3D"margin: 0px; line-height: 15px; font-family: =
arial, helvetica, sans-serif; font-size: 13px;">&nbsp;</p><p class=3D"=
Body" style=3D"line-height: 15px; margin: 0px; font-family: arial, hel=
vetica, sans-serif; font-size: 13px;">Thank
you for your support and understanding. We promise to continue our
best-in-class service quality in delivering for your business.</p><p c=
lass=3D"Body" style=3D"line-height: 15px; margin: 0px; font-family: ar=
ial, helvetica, sans-serif; font-size: 13px;"> &nbsp;</p><p style=3D"m=
argin: 0px; line-height: 15px; font-family: arial, helvetica, sans-ser=
if; font-size: 13px;">&nbsp;</p><p class=3D"Body" style=3D"line-height=
: 15px; margin: 0px; font-family: arial, helvetica, sans-serif; font-s=
ize: 13px;"> Yours sincerely,</p><p style=3D"text-align: justify; line=
-height: 15px; margin: 0px; font-family: arial, helvetica, sans-serif;=
 font-size: 13px;"><br></p><p style=3D"margin: 0px; line-height: 15px;=
 font-family: arial, helvetica, sans-serif; font-size: 13px;">DHL Expr=
ess</p><p style=3D"margin: 0px; font-size: 14px; line-height: 114%; fo=
nt-family: arial, helvetica, sans-serif;">&nbsp; &nbsp;</p><p style=3D=
"margin: 0px; font-size: 14px; line-height: 114%; font-family: arial, =
helvetica, sans-serif;"> &nbsp;</p><p style=3D"margin: 0px; font-size:=
 14px; line-height: 114%;"><b style=3D""><font style=3D"font-family: a=
rial, helvetica, sans-serif;">NOTE: This is an important
communication and we ask that you please send this communication to al=
l
branches and individuals that it would be of interest and relevance to=
.</font></b></p><p style=3D"margin: 0px; font-family: times new roman,=
 serif; font-size: 16px;"> &nbsp;</p></div></td></tr>
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