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Subject: Re: [EXTERNAL] Amazon
From: Stephen Hoberman <stephen@transocean.com>
X-Mailer: iPhone Mail (15D100)
In-Reply-To: <00d101d3c6c3$ff30ffc0$fd92ff40$@transocean.com>
Date: Wed, 28 Mar 2018 15:03:05 -0500
Cc: louk@transocean.com
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Message-Id: <36817A81-20F3-44D6-BF0A-115B568EB344@transocean.com>
References: <00d701d3c5fa$908afcc0$b1a0f640$@transocean.com> <f9df862efc6b41948c1c4aaa061e42d5@SVRP0004CC1E.us.ups.com> <00af01d3c6bd$b6be26b0$243a7410$@transocean.com> <816af06301c54938884cf78adc1fab7a@SVRP0004CC1E.us.ups.com> <00d101d3c6c3$ff30ffc0$fd92ff40$@transocean.com>
To: Andrea Geiger <andrea@transocean.com>


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They do not distinguish between weather issues.  The allowable miss time is 2=
% which should accommodate weather delays.  We are near the 10% range consis=
tently.   Also when tracking only a small amount of these indicate weather i=
ssues.  If they=E2=80=99re not noted in UPS the we have no real way to commu=
nicate with Amazon. =20

> On Mar 28, 2018, at 1:38 PM, Andrea Geiger <andrea@transocean.com> wrote:
>=20
> Stephen,
> =20
> Here are the most recent results from Regan.
> =20
> 1ZE161E70202216088
> Late
> 1ZE161E70202216177
> Weather
> 1ZE161E70202216588
> Weather
> 1ZE161E70302207998
> Weather
> =20
> Please see below for her question about performance- does weather effect o=
ur performance?
> =20
> Thanks,
> =20
> Andrea Geiger
> Assistant Operations Manager
> Trans-Ocean Import Co., Inc.
> 10 Midland Avenue | Suite M00 | Port Chester, NY 10573
> 914.949.5656x110 | 914.937.2489 fax
> andrea@transocean.com
> =20
> Confidentiality Notification: If you are not the intended recipient, pleas=
e do not disclose, disseminate, copy, distribute or take any action in relia=
nce on the contents of this electronic transmission.  If you have received t=
his electronic transmission in error, please notify us by telephone and imme=
diately delete this message. As E-mail transmissions cannot be guaranteed se=
cure or error-free the sender does not accept any liability for errors or om=
issions in the contents of this message, which arise because of electronic t=
ransmission. Any documents accompanying this electronic transmission and the=
 information contained herein belong to the sender and are privileged and in=
tended only for the use of the individual(s) named above.
> =20
> =20
> From: regankain@ups.com <regankain@ups.com>=20
> Sent: Wednesday, March 28, 2018 2:25 PM
> To: andrea@transocean.com
> Cc: louk@transocean.com
> Subject: RE: [EXTERNAL] Amazon
> =20
> Andrea,
> What is your agreement with Amazon on performance?  Are they taking into c=
onsideration weather?  Most of the customers that I deal with are not held a=
ccountable for weather delays.
> =20
> Regan Kain
> Senior Account Manager
> UPS
> Cell 804-241-0583
> regankain@ups.com
> =20

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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=3D=
utf-8"></head><body dir=3D"auto"><div></div><div>They do not distinguish bet=
ween weather issues. &nbsp;The allowable miss time is 2% which should accomm=
odate weather delays. &nbsp;We are near the 10% range consistently. &nbsp; A=
lso when tracking only a small amount of these indicate weather issues. &nbs=
p;If they=E2=80=99re not noted in UPS the we have no real way to communicate=
 with Amazon. &nbsp;</div><div><br>On Mar 28, 2018, at 1:38 PM, Andrea Geige=
r &lt;<a href=3D"mailto:andrea@transocean.com">andrea@transocean.com</a>&gt;=
 wrote:<br><br></div><blockquote type=3D"cite"><div><meta http-equiv=3D"Cont=
ent-Type" content=3D"text/html; charset=3Dus-ascii"><meta name=3D"Generator"=
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</o:shapelayout></xml><![endif]--><div class=3D"WordSection1"><p class=3D"Ms=
oNormal">Stephen,<o:p></o:p></p><p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>=
<p class=3D"MsoNormal">Here are the most recent results from Regan.<o:p></o:=
p></p><p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p><table class=3D"MsoNormalT=
able" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"328" style=3D=
"width:246.0pt;border-collapse:collapse"><tbody><tr style=3D"height:15.0pt">=
<td width=3D"164" nowrap=3D"" valign=3D"bottom" style=3D"width:123.0pt;paddi=
ng:0in 5.4pt 0in 5.4pt;height:15.0pt"><p class=3D"MsoNormal"><span style=3D"=
color:black">1ZE161E70202216088<o:p></o:p></span></p></td><td width=3D"164" v=
align=3D"top" style=3D"width:123.0pt;padding:0in 0in 0in 0in;height:15.0pt">=
<p class=3D"MsoNormal"><span style=3D"color:black">Late<o:p></o:p></span></p=
></td></tr><tr style=3D"height:15.0pt"><td width=3D"164" nowrap=3D"" valign=3D=
"bottom" style=3D"width:123.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt"><=
p class=3D"MsoNormal"><span style=3D"color:black">1ZE161E70202216177<o:p></o=
:p></span></p></td><td width=3D"164" valign=3D"top" style=3D"width:123.0pt;p=
adding:0in 0in 0in 0in;height:15.0pt"><p class=3D"MsoNormal"><span style=3D"=
color:black">Weather<o:p></o:p></span></p></td></tr><tr style=3D"height:15.0=
pt"><td width=3D"164" nowrap=3D"" valign=3D"bottom" style=3D"width:123.0pt;p=
adding:0in 5.4pt 0in 5.4pt;height:15.0pt"><p class=3D"MsoNormal"><span style=
=3D"color:black">1ZE161E70202216588<o:p></o:p></span></p></td><td width=3D"1=
64" valign=3D"top" style=3D"width:123.0pt;padding:0in 0in 0in 0in;height:15.=
0pt"><p class=3D"MsoNormal"><span style=3D"color:black">Weather<o:p></o:p></=
span></p></td></tr><tr style=3D"height:15.0pt"><td width=3D"164" nowrap=3D""=
 valign=3D"bottom" style=3D"width:123.0pt;padding:0in 5.4pt 0in 5.4pt;height=
:15.0pt"><p class=3D"MsoNormal"><span style=3D"color:black">1ZE161E703022079=
98<o:p></o:p></span></p></td><td width=3D"164" valign=3D"top" style=3D"width=
:123.0pt;padding:0in 0in 0in 0in;height:15.0pt"><p class=3D"MsoNormal"><span=
 style=3D"color:black">Weather<o:p></o:p></span></p></td></tr></tbody></tabl=
e><p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p><p class=3D"MsoNormal">Please s=
ee below for her question about performance- does weather effect our perform=
ance?<o:p></o:p></p><p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p><p class=3D"=
MsoNormal">Thanks,<o:p></o:p></p><p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p=
><div><p class=3D"MsoNormal">Andrea Geiger<o:p></o:p></p><p class=3D"MsoNorm=
al">Assistant Operations Manager<o:p></o:p></p><p class=3D"MsoNormal">Trans-=
Ocean Import Co., Inc.<o:p></o:p></p><p class=3D"MsoNormal">10 Midland Avenu=
e | Suite M00 | Port Chester, NY 10573<o:p></o:p></p><p class=3D"MsoNormal">=
914.949.5656x110 | 914.937.2489 fax<o:p></o:p></p><p class=3D"MsoNormal"><a h=
ref=3D"mailto:andrea@transocean.com"><span style=3D"color:#0563C1">andrea@tr=
ansocean.com</span></a><o:p></o:p></p><p class=3D"MsoNormal"><o:p>&nbsp;</o:=
p></p><p class=3D"MsoNormal"><u><span style=3D"font-size:10.0pt">Confidentia=
lity Notification:</span></u><span style=3D"font-size:10.0pt"> If you are no=
t the intended recipient, please do not&nbsp;disclose, disseminate, copy, di=
stribute or take any action in reliance on the contents of this electronic t=
ransmission.&nbsp; If you have received this electronic transmission in erro=
r, please notify us by telephone and immediately delete this message. As E-m=
ail transmissions cannot be guaranteed secure or error-free the sender does n=
ot accept any liability for errors or omissions in the contents of this mess=
age, which arise because of electronic transmission. Any documents accompany=
ing this electronic transmission and the information contained herein belong=
 to the sender and are privileged and intended only for the use of the indiv=
idual(s) named above.</span><o:p></o:p></p><p class=3D"MsoNormal"><o:p>&nbsp=
;</o:p></p></div><p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p><div><div style=
=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in"><p=
 class=3D"MsoNormal"><b>From:</b> <a href=3D"mailto:regankain@ups.com">regan=
kain@ups.com</a> &lt;<a href=3D"mailto:regankain@ups.com">regankain@ups.com<=
/a>&gt; <br><b>Sent:</b> Wednesday, March 28, 2018 2:25 PM<br><b>To:</b> <a h=
ref=3D"mailto:andrea@transocean.com">andrea@transocean.com</a><br><b>Cc:</b>=
 <a href=3D"mailto:louk@transocean.com">louk@transocean.com</a><br><b>Subjec=
t:</b> RE: [EXTERNAL] Amazon<o:p></o:p></p></div></div><p class=3D"MsoNormal=
"><o:p>&nbsp;</o:p></p><p class=3D"MsoNormal"><span style=3D"color:#1F497D">=
Andrea,<o:p></o:p></span></p><p class=3D"MsoNormal"><span style=3D"color:#1F4=
97D">What is your agreement with Amazon on performance?&nbsp; Are they takin=
g into consideration weather?&nbsp; Most of the customers that I deal with a=
re not held accountable for weather delays.<o:p></o:p></span></p><p class=3D=
"MsoNormal"><span style=3D"color:#1F497D"><o:p>&nbsp;</o:p></span></p><div><=
p class=3D"MsoNormal"><span style=3D"color:#1F497D">Regan Kain<o:p></o:p></s=
pan></p><p class=3D"MsoNormal"><span style=3D"color:#1F497D">Senior Account M=
anager<o:p></o:p></span></p><p class=3D"MsoNormal"><span style=3D"color:#1F4=
97D">UPS<o:p></o:p></span></p><p class=3D"MsoNormal"><span style=3D"color:#1=
F497D">Cell 804-241-0583<o:p></o:p></span></p><p class=3D"MsoNormal"><a href=
=3D"mailto:regankain@ups.com"><span style=3D"color:blue">regankain@ups.com</=
span></a><span style=3D"color:#1F497D"><o:p></o:p></span></p></div><p class=3D=
"MsoNormal"><span style=3D"color:#1F497D"><o:p>&nbsp;</o:p></span></p></div>=
</div></blockquote></body></html>=

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