Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id CEWSKrrNulqgEgAAInt2oQ ; Tue, 27 Mar 2018 16:03:22 -0700 Return-path: Envelope-to: louk@transocean.com, charley@transocean.com Delivery-date: Tue, 27 Mar 2018 16:03:22 -0700 Received: from ool-944a467e.dyn.optonline.net ([148.74.70.126]:61647 helo=DESKTOPU31PO58) by vps.transocean.com with esmtpsa (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1f0xcg-0001H6-Dm; Tue, 27 Mar 2018 16:03:22 -0700 From: To: "'Charley'" Cc: "'Lou Koprivec'" References: <010001626993b1bd-32d55200-a285-4d00-b0e6-32dd04d6a051-000000@email.amazonses.com> <0242D6E6-997E-4FE8-8B46-10CA0F16061E@transocean.com> <63106EEE-DCD3-439B-A078-5ED555316B98@transocean.com> In-Reply-To: <63106EEE-DCD3-439B-A078-5ED555316B98@transocean.com> Subject: RE: Sold, ship now: CAP23168004 Trans Ocean Import Circles Ocean Rectangular: 7 Ft. 6 In. x 9 Ft. 6 In. Rug Date: Tue, 27 Mar 2018 19:03:21 -0400 Message-ID: <002801d3c61f$ce08b7c0$6a1a2740$@transocean.com> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_0029_01D3C5FE.46FA4C10" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AQHExVvuT7K/X3NZHF0sfDHfCq2DeQD4JzDQAbDtm1ICaLKmgaPaJlFA Content-Language: en-us This is a multipart message in MIME format. ------=_NextPart_000_0029_01D3C5FE.46FA4C10 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable It=E2=80=99s a big problem =E2=80=93 sku is for Amalfi 8x10 =E2=80=93 = description is Capri 2x3. I think we have to ship according to the sku and if we get a return we = need to open a ticket on seller central. =20 =20 From: Charley =20 Sent: Tuesday, March 27, 2018 6:40 PM To: Stephen Hoberman Cc: Lou Koprivec Subject: Re: Sold, ship now: CAP23168004 Trans Ocean Import Circles = Ocean Rectangular: 7 Ft. 6 In. x 9 Ft. 6 In. Rug =20 Thanks=20 Let us know=20 Sent from my iPhone On Mar 27, 2018, at 6:38 PM, Stephen Hoberman > wrote: When I get home I=E2=80=99ll look at the order just might be a size = option On Mar 27, 2018, at 6:35 PM, Charley > wrote: This may be a problem=20 Customer may think they are getting an 8x10 but sku and price is a 2x3 What do we do=20 Sent from my iPhone Begin forwarded message: From: Seller Notification > Date: March 27, 2018 at 6:28:29 PM EDT To: "info@rugdept.com " > Subject: Sold, ship now: CAP23168004 Trans Ocean Import Circles Ocean = Rectangular: 7 Ft. 6 In. x 9 Ft. 6 In. Rug Reply-To: "seller-notification@amazon.com = " = = > Dear info@rugdept.com , Congratulations! You just sold an item on Amazon! Please note you agreed to ship this order no later than 03/29/2018. Keep = in mind you are responsible for the item until it reaches the buyer at = the address provided in your seller account. We recommend purchasing = insurance for high value shipments. After you ship the order, return to your seller account to confirm = shipment. If you do not confirm shipment of the order within 30 days, = Amazon will cancel the order, and you will not receive payment for it. Please see the remainder of this e-mail below for more information about = shipping and confirming your order. Order ID: 112-0037026-4818674 Please ship this order using Standard shipping.=20 Ship by: 03/29/2018 Item: Trans Ocean Import Circles Ocean Rectangular: 7 Ft. 6 In. x 9 Ft. = 6 In. Rug Condition: New Listing ID: 0313U89N2ZQ SKU: CAP23168004 Quantity: 1 Order date: 03/27/2018 Price: $39.90 Shipping: $0.00 Amazon fees: -$5.99 Your earnings: $33.91 - - - - - - - - - - - - - - - - - - - NEXT STEPS FOR THIS ORDER: 1) Print the packing slip:=20 Log into your seller account and go to the Order Details page for this = order: = https://sellercentral.amazon.com/hz/orders/details?orderId=3D112-0037026-= 4818674 = Click "Print order packing slip" next to the order number = at the top of the page.=20 2) Buy shipping (optional): You may ship the item using any carrier and method you prefer. Want to = avoid a trip to the post office? Click "Buy shipping" at the bottom of = the Order Detail page to purchase and print shipping labels from your = home or office. Delivery confirmation is also available. To learn more, = search "shipping" in seller Help. 3) Confirm shipment: Click "Confirm shipment" at the bottom of the Order Detail page and = enter shipping details. Once confirmed, we'll charge the buyer, notify = them their order has shipped, and transfer the order payment into your = seller account. To learn more, search "shipping" in seller Help. Thank you for selling with Amazon.com . Amazon Services=20 -------------------------------------------------------------------------= - QUESTIONS? -------------------------------------------------------------------------= - Check your remaining inventory: If you typically restock this product, = check your remaining quantity in Manage Inventory. For additional assistance, please visit seller Help. To change your preference for receiving this email, log into Seller = Central, choose Settings and then Notification Preferences. You can also = access this page directly at = https://www.amazon.com/notification-preferences = .=20 Please ensure your email address on file is up to date so you receive = future notifications. Please note: This email message was sent from a notification-only = address that cannot accept incoming email. Please do not reply to this = message. We hope you found this message to be useful. However, if you'd rather = not receive future e-mails of this sort from Amazon.com = , please opt-out here = . Was this email helpful? = =20 = =20 ------=_NextPart_000_0029_01D3C5FE.46FA4C10 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable

It=E2=80=99s a big problem =E2=80=93 sku is for Amalfi = 8x10 =E2=80=93 description is Capri 2x3.

I think we have to ship according to the sku and if we = get a return we need to open a ticket on seller = central.

 

 

From: Charley = <charley@transocean.com>
Sent: Tuesday, March 27, 2018 = 6:40 PM
To: Stephen Hoberman = <stephen@transocean.com>
Cc: Lou Koprivec = <louk@transocean.com>
Subject: Re: Sold, ship now: = CAP23168004 Trans Ocean Import Circles Ocean Rectangular: 7 Ft. 6 In. x = 9 Ft. 6 In. Rug

 

Thanks 

Let us know 

Sent from my = iPhone


On Mar 27, 2018, at 6:38 PM, Stephen = Hoberman <stephen@transocean.com> = wrote:

When I get home I=E2=80=99ll look at the order just = might be a size option


On Mar 27, 2018, at 6:35 PM, Charley = <charley@transocean.com> = wrote:


This may be a problem 

Customer may think they are getting an 8x10 but sku = and price is a 2x3

What do = we do 

Sent from my iPhone


Begin forwarded = message:

From: Seller Notification <seller-notification@amazon= .com>
Date: March 27, 2018 at 6:28:29 PM = EDT
To: "info@rugdept.com" <info@rugdept.com>
Subject:<= /b> Sold, ship now: CAP23168004 Trans Ocean Import Circles Ocean = Rectangular: 7 Ft. 6 In. x 9 Ft. 6 In. Rug
Reply-To: = "seller-notification@amazon= .com" <seller-notification@amazon= .com>

Dear info@rugdept.com,

Congratulat= ions! You just sold an item on Amazon!

Please note you agreed to = ship this order no later than 03/29/2018. Keep in mind you are = responsible for the item until it reaches the buyer at the address = provided in your seller account. We recommend purchasing insurance for = high value shipments.

After you ship the order, return to your = seller account to confirm shipment. If you do not confirm shipment of = the order within 30 days, Amazon will cancel the order, and you will not = receive payment for it.

Please see the remainder of this e-mail = below for more information about shipping and confirming your = order.

Order ID: 112-0037026-4818674

Please ship this = order using Standard shipping.

Ship by: 03/29/2018
Item: = Trans Ocean Import Circles Ocean Rectangular: 7 Ft. 6 In. x 9 Ft. 6 In. = Rug
Condition: New
Listing ID: 0313U89N2ZQ
SKU: = CAP23168004
Quantity: 1
Order date: 03/27/2018
Price: = $39.90
Shipping: $0.00
Amazon fees: -$5.99
Your earnings: = $33.91

- - - - - - - - - - - - - - - - - - -

NEXT STEPS = FOR THIS ORDER:

1) Print the packing slip:
Log into your = seller account and go to the Order Details page for this order: https://sellercentral.amazon.com/hz/orders/de= tails?orderId=3D112-0037026-4818674 Click "Print order packing = slip" next to the order number at the top of the page.

2) = Buy shipping (optional):
You may ship the item using any carrier and = method you prefer. Want to avoid a trip to the post office? Click = "Buy shipping" at the bottom of the Order Detail page to = purchase and print shipping labels from your home or office. Delivery = confirmation is also available. To learn more, search = "shipping" in seller Help.

3) Confirm = shipment:
Click "Confirm shipment" at the bottom of the = Order Detail page and enter shipping details. Once confirmed, we'll = charge the buyer, notify them their order has shipped, and transfer the = order payment into your seller account. To learn more, search = "shipping" in seller Help.

Thank you for selling with = Amazon.com.

Amazon Services =

-----------------------------------------------------------------= ---------
QUESTIONS?
----------------------------------------------= ----------------------------
Check your remaining inventory: If you = typically restock this product, check your remaining quantity in Manage = Inventory.

For additional assistance, please visit seller = Help.

To change your preference for receiving this email, log = into Seller Central, choose Settings and then Notification Preferences. = You can also access this page directly at https://www.amazon.com/not= ification-preferences.

Please ensure your email address on = file is up to date so you receive future notifications.

Please = note: This email message was sent from a notification-only address that = cannot accept incoming email. Please do not reply to this = message.

We hope you found this message to be useful. However, if = you'd rather not receive future e-mails of this sort from Amazon.com, please opt-out here.
<= a = href=3D"https://sellercentral.amazon.com/nms/redirect/74053d0c-a13e-3266-= 843b-151e379d9026?sk=3DAXEVgacS3RqJbuXA4CsqCWyH-HOMWNQGp2oytwOlRqPAXUazYS= 6hx7r7-SygbTDNy-ol09ti6Phl5UEj5RiBBg&n=3D1&u=3DaHR0cHM6Ly9zZWxsZX= JjZW50cmFsLmFtYXpvbi5jb20vZ3Avc2F0aXNmYWN0aW9uL3N1cnZleS1mb3JtLmh0bWw_aWU= 9VVRGOCZITUROYW1lPU5vdGlmaWNhdGlvbkJ1c0VtYWlsSE1EJmN1c3RvbUF0dHJpYnV0ZTFW= YWx1ZT1TT0xEX1NISVBfTk9X">Was this email helpful? =
















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