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Join us at Field Service USA

HSO is a proud sponsor of this year's Field Service USA Event on April 17-20 in Palm Springs.

Field Service USA is the premier event where cross-industry service, support, and customer care leaders come together to build world-class service and support operations.

Visit us at Booth #618 to schedule a meeting with one of our solution experts during the conference. We'll show you how Microsoft Dynamics 365 can equip your field teams and help you master the service call.

Haven't registered yet? You and your colleagues are invited to attend at 25% off the current price with code FSUSA18HSO.

Can't make it to Field Service USA? Watch our on-demand webinar, 5 Ways to Tell If You're Ready for Connected Field Service.

Envisioning Cloud Technology for Your Organization

Each organization has a unique journey to the cloud based on its own starting point, its history, its culture, and its goals. This blog post is designed to meet you wherever you are on that journey and help you build a strong strategy on how to use cloud technology.

Read our entire blog post here.

Better Field Service Compliance with On-Demand Reporting

A big reason to adopt digital transformation in field service is compliance. New regulations from governing bodies mean more involved reporting. And you in management need to monitor processes more closely to ensure you stay compliant.

Read our entire blog post here.

3 Ways your Field Service Operation is Missing Out on Revenue

In a dynamic, ever-changing market, field service operations are looking for ways to enhance financial stability. Strategic initiatives such as strengthening customer centricity increases revenue and pushes you ahead of the pack. Streamlining and integrating the use of data makes your operation more efficient.

Read our entire blog post here.

3 Ways Real-Time Communication Can Reduce Field Service Costs

Communication breakdowns lead to poor collaboration, missed service calls, and lower first-time fix rates. Real-time communication has the power to dramatically and immediately reduce costs and drive productivity.

Read our entire blog post here.

Your 5 Biggest Dynamics Support Challenges: Answered!

Typically, CIOs and IT managers within organizations spend their time constantly juggling resources, to ensure operations run as best they can. To find a solution, this blog posts addresses 5 biggest dynamics support challenges and solutions to those challenges.

Read our entire blog post here.

Importance of Customer Experience in Field Service

If you’re running a field service organization, you probably know by now that customer experience is very important to your overall business health and growth potential. Happy customers lead to more sales and more referrals, and referral is, by far, the most powerful marketing driver there is.

Read our entire blog post here.

[LIVE WEBINAR] Leveraging New Technologies to Enable Better Service Operations

Studies show that organizations who embrace digital technologies are better poised to meet customer demands, and those who do not, ultimately fall behind. In an ever-changing regulatory and competitive landscape, Energy, Oil and Gas companies are no exception.

Is your technology enabling your success, or inhibiting it?

Webinar attendees will learn how to overcome the following challenges:

Costly or inefficient equipment maintenance, service and repair
Scheduling failures resulting in equipment downtime or staff overtime
Regressing back to paper processes because of immobility and lack of system access
Untimely or “reactive” versus proactive service
Information silos and/or inaccurate reporting
Inconsistent procedures to address asset management and repair
Over spending of resources on “workarounds,” customizations and maintenance

DATE & TIME:

Wednesday, May 16 - 2:00 PM EST / 11:00 AM PDT

HSO North America
645 Landwehr Road - Northbrook, IL 60062
info-usa@hso.com - (847) 348-0588
www.hso.com

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