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Reply-To: <sandyn@transocean.com>
From: "Sandy" <Sandyn@transocean.com>
To: <louk@transocean.com>
Subject: CALL TAG & REPLACEMENT - WAYFAIR - CS10804494
Date: Tue, 27 Mar 2018 10:57:46 -0400
Organization: TO
Message-ID: <023401d3c5db$f7bd14b0$e7373e10$@transocean.com>
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Lou-

 

Please advise call tag or donate,  , RAVELLA 24X36 225604 OCEAN SCENE AQUA


Customer Service Credit Request from AR


To:              Dean

From:         Sandy

Date:             3/6/18

Re:            CREDIT TO BE ISSUED TO CUSTOMER


Customer Service Fields

Customer Service Fields

A/R Information


Customer NAME

WAYFAIR

 


Customer CODE

CSNX

 


BL , PO & INV. #

2844139-CS10804494-867446

 


Rug Description:

RAVELLA 24X36 2267/03 - MYK. WTR

This is Transaction ID


Net Value of Credit:

16.74 + FREIGHT -$5.01 = $21.75

 


Freight + Call Tag

$23.80

 


Reason for Return or Credit Request:

Customer claims they received a 2257/03 Akumal Ocean instead of the 2267/03
Mykonos Water.

 


Shipping Date

3/14/18

 


Delivered Date

N/A

 


Return to Warehouse

NO

 


Tracking #

N/A

 


Comments

Please advise once credited, Sandy

 

 

 

 

Thank you kindly, 
Sandy Noriega 
Customer Service 
Trans-Ocean Imports 
914.949.5656 x 2  | 914.949.5694 fax 
 <mailto:Sandyn@transocean.com> Sandyn@transocean.com 

 

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</o:shapelayout></xml><![endif]--></head><body lang=3DEN-US =
link=3D"#0563C1" vlink=3D"#954F72"><div class=3DWordSection1><p =
class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif'>Lou-<o:p></o:p>=
</span></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif'><o:p>&nbsp;</o:=
p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif'>Please advise =
call tag or donate, &nbsp;, RAVELLA 24X36 225604 OCEAN SCENE =
AQUA<o:p></o:p></span></p><h1><span style=3D'font-family:"Times New =
Roman",serif;font-style:normal'>Customer Service Credit Request from =
AR<o:p></o:p></span></h1><p class=3DMessageHeaderFirst><span =
class=3DMessageHeaderLabel><span =
style=3D'font-size:9.0pt;font-family:"Times New =
Roman",serif;letter-spacing:-1.25pt'>T</span></span><span =
class=3DMessageHeaderLabel><span =
style=3D'font-size:9.0pt;font-family:"Times New =
Roman",serif'>o:&nbsp;&nbsp; =
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Dean</s=
pan></span><b><span style=3D'font-family:"Times New =
Roman",serif'><o:p></o:p></span></b></p><p =
class=3DMsoMessageHeader><span class=3DMessageHeaderLabel><span =
style=3D'font-size:9.0pt;font-family:"Times New =
Roman",serif'>From:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; =
Sandy<o:p></o:p></span></span></p><p class=3DMsoMessageHeader><span =
class=3DMessageHeaderLabel><span =
style=3D'font-size:9.0pt;font-family:"Times New =
Roman",serif'>Date:&nbsp; =
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; =
3/6/18<o:p></o:p></span></span></p><p class=3DMsoMessageHeader><span =
class=3DMessageHeaderLabel><span =
style=3D'font-size:9.0pt;font-family:"Times New =
Roman",serif'>Re:</span></span><span style=3D'font-family:"Times New =
Roman",serif'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp=
;&nbsp; <b>CREDIT TO BE ISSUED TO =
CUSTOMER</b></span><b><o:p></o:p></b></p><table class=3DMsoNormalTable =
border=3D1 cellspacing=3D0 cellpadding=3D0 =
style=3D'border-collapse:collapse;border:none'><tr><td width=3D125 =
style=3D'width:94.1pt;border:solid windowtext 1.0pt;padding:0in 5.4pt =
0in 5.4pt'><p class=3DMsoBodyText><b><u><span =
style=3D'font-family:"Times New Roman",serif'>Customer Service =
Fields<o:p></o:p></span></u></b></p></td><td width=3D308 =
style=3D'width:230.8pt;border:solid windowtext =
1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt'><p =
class=3DMsoBodyText><b><u><span style=3D'font-family:"Times New =
Roman",serif'>Customer Service =
Fields<o:p></o:p></span></u></b></p></td><td width=3D150 =
style=3D'width:112.5pt;border:solid windowtext =
1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt'><p =
class=3DMsoBodyText><b><u><span style=3D'font-family:"Times New =
Roman",serif'>A/R Information<o:p></o:p></span></u></b></p></td></tr><tr =
style=3D'height:29.65pt'><td width=3D125 =
style=3D'width:94.1pt;border:solid windowtext =
1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:29.65pt'><p =
class=3DMsoBodyText><b><span style=3D'font-family:"Times New =
Roman",serif'>Customer NAME<o:p></o:p></span></b></p></td><td =
width=3D308 =
style=3D'width:230.8pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt;height:29.65pt'><p class=3DMsoBodyText><b><span =
style=3D'font-size:12.0pt;font-family:"Times New =
Roman",serif'>WAYFAIR<o:p></o:p></span></b></p></td><td width=3D150 =
style=3D'width:112.5pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt;height:29.65pt'><p class=3DMsoBodyText><b><span =
style=3D'font-family:"Times New =
Roman",serif'><o:p>&nbsp;</o:p></span></b></p></td></tr><tr><td =
width=3D125 style=3D'width:94.1pt;border:solid windowtext =
1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt'><p =
class=3DMsoBodyText><b><span style=3D'font-family:"Times New =
Roman",serif'>Customer CODE<o:p></o:p></span></b></p></td><td =
width=3D308 =
style=3D'width:230.8pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoBodyText><b><span =
style=3D'font-size:12.0pt;font-family:"Times New =
Roman",serif'>CSNX<o:p></o:p></span></b></p></td><td width=3D150 =
style=3D'width:112.5pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoBodyText><b><span =
style=3D'font-family:"Times New =
Roman",serif'><o:p>&nbsp;</o:p></span></b></p></td></tr><tr><td =
width=3D125 style=3D'width:94.1pt;border:solid windowtext =
1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt'><p =
class=3DMsoBodyText><b><span style=3D'font-family:"Times New =
Roman",serif'>BL , PO &amp; INV. #<o:p></o:p></span></b></p></td><td =
width=3D308 =
style=3D'width:230.8pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoBodyText><b><span =
style=3D'font-size:12.0pt;font-family:"Times New =
Roman",serif'>2844139-CS10804494-867446<o:p></o:p></span></b></p></td><td=
 width=3D150 =
style=3D'width:112.5pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoBodyText><b><span =
style=3D'font-family:"Times New =
Roman",serif'><o:p>&nbsp;</o:p></span></b></p></td></tr><tr><td =
width=3D125 style=3D'width:94.1pt;border:solid windowtext =
1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt'><p =
class=3DMsoBodyText><b><span style=3D'font-family:"Times New =
Roman",serif'>Rug Description:<o:p></o:p></span></b></p></td><td =
width=3D308 =
style=3D'width:230.8pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoBodyText><b><span =
style=3D'font-size:12.0pt;font-family:"Times New =
Roman",serif;color:#203864;mso-style-textfill-fill-color:#203864;mso-styl=
e-textfill-fill-alpha:100.0%'>RAVELLA 24X36 2267/03 &#8211; MYK. =
WTR<o:p></o:p></span></b></p></td><td width=3D150 =
style=3D'width:112.5pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoBodyText><b><span =
style=3D'font-family:"Times New Roman",serif'>This is Transaction =
ID<o:p></o:p></span></b></p></td></tr><tr><td width=3D125 =
style=3D'width:94.1pt;border:solid windowtext =
1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt'><p =
class=3DMsoBodyText><b><span style=3D'font-family:"Times New =
Roman",serif;color:red'>Net Value of =
Credit:<o:p></o:p></span></b></p></td><td width=3D308 =
style=3D'width:230.8pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoBodyText><b><span =
style=3D'font-size:12.0pt;font-family:"Times New =
Roman",serif;color:red'>16.74 + FREIGHT -$5.01 =3D =
$21.75<o:p></o:p></span></b></p></td><td width=3D150 =
style=3D'width:112.5pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoBodyText><b><span =
style=3D'font-family:"Times New =
Roman",serif;color:red'><o:p>&nbsp;</o:p></span></b></p></td></tr><tr><td=
 width=3D125 style=3D'width:94.1pt;border:solid windowtext =
1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt'><p =
class=3DMsoBodyText><b><span style=3D'font-family:"Times New =
Roman",serif;color:red'>Freight + Call =
Tag<o:p></o:p></span></b></p></td><td width=3D308 =
style=3D'width:230.8pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoNormal><b><span =
style=3D'color:red'>$23.80<o:p></o:p></span></b></p></td><td width=3D150 =
style=3D'width:112.5pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoBodyText><b><span =
style=3D'font-family:"Times New =
Roman",serif;color:red'><o:p>&nbsp;</o:p></span></b></p></td></tr><tr =
style=3D'height:60.7pt'><td width=3D125 =
style=3D'width:94.1pt;border:solid windowtext =
1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:60.7pt'><p =
class=3DMsoBodyText><b><span style=3D'font-family:"Times New =
Roman",serif'>Reason for Return or Credit =
Request:<o:p></o:p></span></b></p></td><td width=3D308 =
style=3D'width:230.8pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt;height:60.7pt'><p class=3DMsoBodyText><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;background:yel=
low;mso-highlight:yellow'>Customer claims they received a 2257/03 Akumal =
Ocean instead of the 2267/03 Mykonos Water.</span><b><span =
style=3D'font-size:12.0pt;font-family:"Times New =
Roman",serif;background:yellow;mso-highlight:yellow'><o:p></o:p></span></=
b></p></td><td width=3D150 =
style=3D'width:112.5pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt;height:60.7pt'><p class=3DMsoBodyText><b><span =
style=3D'font-family:"Times New =
Roman",serif'><o:p>&nbsp;</o:p></span></b></p></td></tr><tr><td =
width=3D125 style=3D'width:94.1pt;border:solid windowtext =
1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt'><p =
class=3DMsoBodyText><b><span style=3D'font-family:"Times New =
Roman",serif'>Shipping Date<o:p></o:p></span></b></p></td><td =
width=3D308 =
style=3D'width:230.8pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoBodyText><b><span =
style=3D'font-size:12.0pt;font-family:"Times New =
Roman",serif'>3/14/18<o:p></o:p></span></b></p></td><td width=3D150 =
style=3D'width:112.5pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoBodyText><b><span =
style=3D'font-family:"Times New =
Roman",serif'><o:p>&nbsp;</o:p></span></b></p></td></tr><tr><td =
width=3D125 style=3D'width:94.1pt;border:solid windowtext =
1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt'><p =
class=3DMsoBodyText><b><span style=3D'font-family:"Times New =
Roman",serif'>Delivered Date<o:p></o:p></span></b></p></td><td =
width=3D308 =
style=3D'width:230.8pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoBodyText><b><span =
style=3D'font-size:12.0pt;font-family:"Times New =
Roman",serif'>N/A<o:p></o:p></span></b></p></td><td width=3D150 =
style=3D'width:112.5pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoBodyText><b><span =
style=3D'font-family:"Times New =
Roman",serif'><o:p>&nbsp;</o:p></span></b></p></td></tr><tr><td =
width=3D125 style=3D'width:94.1pt;border:solid windowtext =
1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt'><p =
class=3DMsoBodyText><b><span style=3D'font-family:"Times New =
Roman",serif'>Return to Warehouse<o:p></o:p></span></b></p></td><td =
width=3D308 =
style=3D'width:230.8pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoBodyText><b><span =
style=3D'font-size:12.0pt;font-family:"Times New =
Roman",serif'>NO<o:p></o:p></span></b></p></td><td width=3D150 =
style=3D'width:112.5pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoBodyText><b><span =
style=3D'font-family:"Times New =
Roman",serif'><o:p>&nbsp;</o:p></span></b></p></td></tr><tr><td =
width=3D125 style=3D'width:94.1pt;border:solid windowtext =
1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt'><p =
class=3DMsoBodyText><b><span style=3D'font-family:"Times New =
Roman",serif'>Tracking #<o:p></o:p></span></b></p></td><td width=3D308 =
style=3D'width:230.8pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoBodyText><b><span =
style=3D'font-size:12.0pt;font-family:"Times New =
Roman",serif'>N/A<o:p></o:p></span></b></p></td><td width=3D150 =
style=3D'width:112.5pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoBodyText><b><span =
style=3D'font-family:"Times New =
Roman",serif'><o:p>&nbsp;</o:p></span></b></p></td></tr><tr><td =
width=3D125 style=3D'width:94.1pt;border:solid windowtext =
1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt'><p =
class=3DMsoBodyText><b><span style=3D'font-family:"Times New =
Roman",serif'>Comments<o:p></o:p></span></b></p></td><td width=3D308 =
style=3D'width:230.8pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoBodyText><b><span =
style=3D'font-size:11.0pt;font-family:"Times New Roman",serif'>Please =
advise once credited, Sandy<o:p></o:p></span></b></p></td><td =
width=3D150 =
style=3D'width:112.5pt;border-top:none;border-left:none;border-bottom:sol=
id windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in =
5.4pt 0in 5.4pt'><p class=3DMsoBodyText><b><span =
style=3D'font-family:"Times New =
Roman",serif'><o:p>&nbsp;</o:p></span></b></p></td></tr></table><p =
class=3DMsoNormal><b><o:p>&nbsp;</o:p></b></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:13.5pt;font-family:"Monotype Corsiva"'>Thank you =
kindly,</span><span style=3D'font-size:12.0pt'> <br></span><b><i><span =
style=3D'font-size:18.0pt;font-family:"Edwardian Script =
ITC"'>S</span></i></b><b><span =
style=3D'font-size:18.0pt;font-family:"Edwardian Script ITC"'>andy =
Noriega <br></span></b><span =
style=3D'font-size:12.0pt;font-family:"Times",serif'>Customer =
Service</span><span style=3D'font-size:12.0pt'> <br></span><span =
style=3D'font-size:12.0pt;font-family:"Times",serif'>Trans-Ocean =
Imports</span><span style=3D'font-size:12.0pt'> <br></span><span =
style=3D'font-size:12.0pt;font-family:"Times",serif'>914.949.5656&nbsp;x =
2 &nbsp;| 914.949.5694 fax</span><span style=3D'font-size:12.0pt'> =
<br></span><a href=3D"mailto:Sandyn@transocean.com"><span =
style=3D'font-size:12.0pt;font-family:"Times",serif;color:black'>Sandyn@t=
ransocean.com</span></a><span style=3D'font-size:12.0pt'> =
<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p>&nbsp;</=
o:p></span></p><p class=3DMsoNormal><u><span =
style=3D'font-size:11.0pt;font-family:"Times",serif'>Confidentiality =
Notification:</span></u><span =
style=3D'font-size:11.0pt;font-family:"Times",serif'> If you are not the =
intended recipient, please do not&nbsp;disclose, disseminate, copy, =
distribute or take any action in reliance on the contents of this =
electronic transmission.&nbsp; If you have received this electronic =
transmission in error, please notify us by telephone and immediately =
delete this message. As E-mail transmissions cannot be guaranteed secure =
or error-free the sender does not accept any liability for errors or =
omissions in the contents of this message, which arise because of =
electronic transmission. Any documents accompanying this electronic =
transmission and the information contained herein belong to the sender =
and are privileged and intended only for the use of the individual(s) =
named above</span><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></p></div><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif'><o:p>&nbsp;</o:=
p></span></p></div></body></html>
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