Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id yNz1CrUyuVqoCwAAInt2oQ ; Mon, 26 Mar 2018 10:49:41 -0700 Return-path: Envelope-to: louk@transocean.com, alexandra@transocean.com Delivery-date: Mon, 26 Mar 2018 10:49:41 -0700 Received: from mail.tamarackcountryclub.com ([72.68.146.7]:57102 helo=TOWKSTAMIKE) by vps.transocean.com with esmtpa (Exim 4.89_1) (envelope-from ) id 1f0WFY-0000on-G5; Mon, 26 Mar 2018 10:49:40 -0700 Reply-To: From: "Mike" To: Cc: , References: In-Reply-To: Subject: RE: Ticket # 676526 / TransOcean / ~P2BSA Mac On Board Date: Mon, 26 Mar 2018 13:49:36 -0400 Organization: Trans-Ocean Import Message-ID: <077b01d3c52a$cef6b790$6ce426b0$@transocean.com> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_077C_01D3C509.47E69E30" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AQEklj/LPmBPQoy4LAWiU7x0LxB0RaVBJ7dQ Content-Language: en-us This is a multipart message in MIME format. ------=_NextPart_000_077C_01D3C509.47E69E30 Content-Type: text/plain; charset="US-ASCII" Content-Transfer-Encoding: 7bit Hi Rebecca! Yes. We know that we can't connect into a network if we're in the network. Earlier today we had Alexandra connect to "TransWiFi" instead of "TOWifi" and although TransWifi is on a completely different network she still could not connect. Also. My apologies. On Reaching out to you and beginning to work with you on this User's issues I was informed that she has a most urgent project to finish and that we have a temporary work around for the VPN/Network Mappings/WD Passport issue through the duration of this urgent project. I will reach back out to you when she is clear. Many Thanks for your assistance! Mike Toone EDI Coordinator Trans-Ocean Imports 10 Midland Avenue |Suite M00| Port Chester, NY 10573 914.949.5656 x149 | 914.937.3140 fax mike@transocean.com Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above. From: Help@compufit.com [mailto:Help@compufit.com] Sent: Monday, March 26, 2018 1:33 PM To: mike@transocean.com Subject: Re: Ticket # 676526 / TransOcean / ~P2BSA Mac On Board Also, VPN will error out if you are connected to the internal network. --REPLY above this line to respond-- Full ticket details Ticket #676526 View Ticket: ~P2BSA Mac On Board Status: Waiting on Customer Company: Trans-Ocean Import Co., Inc Contact: Michael Toone Phone: (914) 536-2053 Address: 1 Barker Avenue #370 White Plains, NY 10601 Discussion: Mon 3/26/2018/12:54 PM UTC-04/ Rebecca Forrest- Hello Mike- Please call my direct line for assistance 914-298-2245. Thank you Rebecca Forrest Service Desk Engineer Compufit, LLC. 222 Bloomingdale Road, Suite 400 White Plains, NY 10605 www.compufit.com T: 914.741.6500 | F: 914.694.1245 | rforrest@compufit.com To ensure prompt assistance when reporting a problem please cc: help@compufit.com . For urgent problems call 914-741-6500. CONFIDENTIAL: The information contained in this message is confidential and is intended solely for the individual and/or entity identified in the address of this message. The views expressed in this message are those of the sender and do not necessarily reflect the views of the company or any other employee of the company. If you have received any of this information in error, any copying, disclosure, distribution or use of the contents of this message or attachments is strictly prohibited. If you are not the intended recipient of this message, please notify Compufit, LLC. immediately by calling 914-741-6500 and delete or destroy this message and/or attachments. --REPLY above this line to respond-- _____ Mon 3/26/2018/12:03 PM UTC-04/ Michael Toone mike@transocean.com (email) Hello Help! We have a Macbook on site and need to map a Share on one of our Windows Server 2003 r2 shares. A Simple smb://206.28.201.121/TOIMAGES isn't working. Thinking maybe a Firewall or DNS thing. Can someone there assist? Please contact me directly as I would be the go between. Many ThanksWindows Drive Mike Toone EDI Coordinator Trans-Ocean Imports 10 Midland Avenue |Suite M00| Port Chester, NY 10573 914.949.5656 x149 | 914.937.3140 fax mike@transocean.com Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above. View Ticket ------=_NextPart_000_077C_01D3C509.47E69E30 Content-Type: text/html; charset="US-ASCII" Content-Transfer-Encoding: quoted-printable

Hi = Rebecca!

 

Yes… We know that we can’t connect into a = network if we’re in the network. Earlier today we had Alexandra = connect to “TransWiFi” instead of “TOWifi” and = although TransWifi is on a completely different network she still could = not connect.

 

Also… My apologies…

 

On Reaching = out to you and beginning to work with you on this User’s issues I = was informed that she has a most urgent project to finish and that we = have a temporary work around for the VPN/Network Mappings/WD Passport = issue through the duration of this urgent project. I will reach back out = to you when she is clear. Many Thanks for your = assistance!

 

Mike = Toone

EDI = Coordinator

Trans-Ocean = Imports

10 Midland = Avenue |Suite M00| Port Chester, NY = 10573

914.949.5656 = x149 | 914.937.3140 fax

 

Confidentiality= Notification: If you are not the intended recipient, please do not = disclose, disseminate, copy, distribute or take any action in reliance = on the contents of this electronic transmission.  If you have = received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above.

 

From: = Help@compufit.com [mailto:Help@compufit.com]
Sent: Monday, = March 26, 2018 1:33 PM
To: = mike@transocean.com
Subject: Re: Ticket # 676526 / TransOcean = / ~P2BSA Mac On Board

 

= Also, VPN = will error out if you are connected to the internal network.

=  

= --REPLY above this line to respond--

 

 

Full ticket details

Ticket = #676526<= /span>

 

View Ticket:

~P2BSA Mac On = Board

 

Status:

Waiting on = Customer

 

 <= /o:p>

 <= /o:p>

Company:

Trans-Ocean = Import Co., Inc

 

Contact:

Michael = Toone

 

Phone:

(914) = 536-2053

 

Address:

1 Barker = Avenue #370
White Plains, NY 10601

 

 

 

Discussion:<= /span><= /span>

Mon = 3/26/2018/12:54 PM UTC-04/ Rebecca Forrest- <= /span>

Hello = Mike-




Please call my direct line for assistance = 914-298-2245.




Thank = you
 

 

Rebecca Forrest

Service Desk = Engineer

Compufit, LLC.

222 Bloomingdale Road, Suite = 400

White Plains, NY 10605

www.compufit.com

 
T: 914.741.6500 | F: 914.694.1245 | rforrest@compufit.com

&n= bsp;

To ensure prompt assistance when reporting a problem please = cc: help@compufit.com.

For = urgent problems call 914-741-6500.

 

CONFIDENTIAL: = The information contained in this message is confidential and is = intended solely for the individual and/or entity identified in the = address of this message. The views expressed in this message are those = of the sender and do not necessarily reflect the views of the company or = any other employee of the company. If you have received any of this = information in error, any copying, disclosure, distribution or use of = the contents of this message or attachments is strictly prohibited. If = you are not the intended recipient of this message, please notify = Compufit, LLC. immediately by calling 914-741-6500 and delete or destroy = this message and/or attachments.


--REPLY above this line to = respond--

Mon = 3/26/2018/12:03 PM UTC-04/ Michael Toone mike@transocean.com (email) = <= /span>

Hello = Help!

We have a Macbook on site and need to map a Share on one of = our Windows
Server 2003 r2 shares. A Simple = smb://206.28.201.121/TOIMAGES isn't working.
Thinking maybe a = Firewall or DNS thing. Can someone there assist? Please
contact me = directly as I would be the go between. Many ThanksWindows = Drive

Mike Toone

EDI Coordinator

Trans-Ocean = Imports

10 Midland Avenue |Suite M00| Port Chester, NY = 10573

914.949.5656 x149 | 914.937.3140 fax

<mailto:mike@transocean.com> = mike@transocean.com

Confid= entiality Notification: If you are not the intended recipient, = please
do not disclose, disseminate, copy, distribute or take any = action in
reliance on the contents of this electronic transmission. = If you have
received this electronic transmission in error, please = notify us by
telephone and immediately delete this message. As E-mail = transmissions
cannot be guaranteed secure or error-free the sender = does not accept any
liability for errors or omissions in the contents = of this message, which
arise because of electronic transmission. Any = documents accompanying this
electronic transmission and the = information contained herein belong to the
sender and are privileged = and intended only for the use of the individual(s)
named = above.

View Ticket

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