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Date: Fri, 23 Mar 2018 06:31:28 -0700
To: louk@transocean.com
From: =?ISO-8859-1?B?V2ViaW5hciB1cGRhdGVz?= <grceducators@news.grceducators.com>
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Subject: Proper Root Cause Analysis
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 Content preview:  Proper Root Cause Analysis 740-870-0321 Proper Root Cause
   Analysis [...] 
 
 Content analysis details:   (2.4 points, 3.0 required)
 
  pts rule name              description
 ---- ---------------------- --------------------------------------------------
  0.0 URIBL_BLOCKED          ADMINISTRATOR NOTICE: The query to URIBL was blocked.
                             See
                             http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block
                              for more information.
                             [URIs: grceducators.com]
 -0.0 T_RP_MATCHES_RCVD      Envelope sender domain matches handover relay
                             domain
 -0.0 SPF_PASS               SPF: sender matches SPF record
  0.0 HTML_FONT_LOW_CONTRAST BODY: HTML font color similar or identical to
                             background
  0.7 MIME_HTML_ONLY         BODY: Message only has text/html MIME parts
  0.0 HTML_MESSAGE           BODY: HTML included in message
  0.8 BAYES_50               BODY: Bayes spam probability is 40 to 60%
                             [score: 0.5000]
  0.0 AC_DIV_BONANZA         RAW: Too many divs in a row... spammy template
  0.1 DKIM_SIGNED            Message has a DKIM or DK signature, not necessarily valid
 -0.1 DKIM_VALID             Message has at least one valid DKIM or DK signature
 -0.1 DKIM_VALID_AU          Message has a valid DKIM or DK signature from author's
                             domain
  1.0 FROM_EXCESS_BASE64     From: base64 encoded unnecessarily
X-Spam-Flag: NO

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                                             <td class=3D=22rnb-force-col=
=22 valign=3D=22top=22>
                                             <table align=3D=22left=22 bord=
er=3D=220=22 cellpadding=3D=220=22 cellspacing=3D=220=22 class=3D=22rnb-las=
t-col-2=22 valign=3D=22top=22 width=3D=22350=22>
                                                <tbody>
                                                   <tr>
                                                      <td style=3D=22font-s=
ize:24px; font-family:Arial,Helvetica,sans-serif; color:=233c4858; text-ali=
gn:right;=22><span style=3D=22color:=233c4858; =22><span style=3D=22color:=
=23000000;=22><strong><span style=3D=22font-size: 18px;=22>740-870-0321</sp=
an></strong></span></span></td>
                                                   </tr>
                                                   <tr>
                                                      <td height=3D=2210=22=
 style=3D=22font-size:1px; line-height:1px;=22></td>
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                                                      <td class=3D=22rnb-mb=
l-float-none=22 style=3D=22font-size:14px; font-family:Arial,Helvetica,sans=
-serif;color:=233c4858;float:right;width:350px; line-height: 21px;=22></td>
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ze:1px; line-height:1px;=22></td>
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                           </td>
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                  <=21--=5Bif mso 15=5D>
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<=21=5Bendif=5D--><=21--=5Bif mso 15=5D>
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               <tr>
                  <td align=3D=22center=22 bgcolor=3D=22=23ededed=22 style=
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                  <div><=21--=5Bif mso=5D>
<table align=3D=22left=22 border=3D=220=22 cellspacing=3D=220=22 cellpaddin=
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<tr>
<=21=5Bendif=5D--><=21--=5Bif mso=5D>
<td valign=3D=22top=22 width=3D=22590=22 style=3D=22width:590px;=22>
<=21=5Bendif=5D-->
                  <table bgcolor=3D=22=23ededed=22 border=3D=220=22 cellpad=
ding=3D=220=22 cellspacing=3D=220=22 class=3D=22rnb-del-min-width=22 id=3D=
=22Layout_22=22 name=3D=22Layout_22=22 style=3D=22min-width:100%; -webkit-b=
ackface-visibility: hidden; line-height: 10px; background-color:=23ededed;=
=22 width=3D=22100%=22>
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width=22 style=3D=22min-width: 590px;=22 valign=3D=22top=22>
                           <table align=3D=22center=22 bgcolor=3D=22=23ffff=
ff=22 border=3D=220=22 cellpadding=3D=220=22 cellspacing=3D=220=22 class=3D=
=22rnb-container=22 style=3D=22background-color:=23ffffff;=22 width=3D=2210=
0%=22>
                              <tbody>
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                                    <td align=3D=22center=22 valign=3D=22to=
p=22>
                                    <table border=3D=220=22 cellpadding=3D=
=220=22 cellspacing=3D=220=22>
                                       <tbody>
                                          <tr>
                                             <td>
                                             <div style=3D=22display:block;=
 border-radius:0px; width:590;max-width:600px =21important;border-top:0px N=
one =239c9c9c;border-right:0px None =239c9c9c;border-bottom:0px None =239c9=
c9c;border-left:0px None =239c9c9c;border-collapse: separate;border-radius:=
 0px;=22>
                                             <div><a href=3D=22https://news=
=2Egrceducators=2Ecom/pub/cc?_ri_=3DX0Gzc2X%3DYQpglLjHJlTQGtU3EWF0zgzdLzgrr=
zaCFYzgaFlfHSzdpJc5K2GzfljB1524iRdC6CVXtpKX%3DTWUTT&amp;_ei_=3DEq2tf9zs59id=
fPO1Sc_9BbmtLGFdoihnNpnISoMHnn0i0Ao5uV8IMg_FuMq2__StqnlATBVrsbwKJc1VzAyuhjc=
=2E=22 style=3D=22text-decoration:none;=22 target=3D=22_blank=22><img alt=
=3D=22=22 border=3D=220=22 class=3D=22rnb-header-img=22 hspace=3D=220=22 sr=
c=3D=22http://img=2Emailinblue=2Ecom/1620427/images/rnb/original/5ab0f818e6=
94aa125d7e7be2=2Epng=22 style=3D=22display:block; float:left; border-radius=
: 0px; =22 vspace=3D=220=22 width=3D=22590=22 /> </a>
                                             </div>

                                             <div style=3D=22clear:both;=22>
                                             </div>
                                             </div>
                                             </td>
                                          </tr>
                                       </tbody>
                                    </table>
                                    </td>
                                 </tr>
                              </tbody>
                           </table>
                           </td>
                        </tr>
                     </tbody>
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                  <=21--=5Bif mso=5D>
</td>
<=21=5Bendif=5D--><=21--=5Bif mso=5D>
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<=21=5Bendif=5D-->
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               <tr>
                  <td align=3D=22center=22 bgcolor=3D=22=23ededed=22 style=
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                  <div><=21--=5Bif mso=5D>
<table align=3D=22left=22 border=3D=220=22 cellspacing=3D=220=22 cellpaddin=
g=3D=220=22 width=3D=22100%=22 style=3D=22width:100%;=22>
<tr>
<=21=5Bendif=5D--><=21--=5Bif mso=5D>
<td valign=3D=22top=22 width=3D=22590=22 style=3D=22width:590px;=22>
<=21=5Bendif=5D-->
                  <table bgcolor=3D=22=23ededed=22 border=3D=220=22 cellpad=
ding=3D=220=22 cellspacing=3D=220=22 class=3D=22rnb-del-min-width=22 id=3D=
=22Layout_20=22 name=3D=22Layout_20=22 style=3D=22min-width:100%; -webkit-b=
ackface-visibility: hidden; line-height: 10px; background-color:=23ededed;=
=22 width=3D=22100%=22>
                     <tbody>
                        <tr>
                           <td align=3D=22center=22 class=3D=22rnb-del-min-=
width=22 style=3D=22min-width: 590px;=22 valign=3D=22top=22>
                           <table align=3D=22center=22 bgcolor=3D=22=23ffff=
ff=22 border=3D=220=22 cellpadding=3D=220=22 cellspacing=3D=220=22 class=3D=
=22rnb-container=22 style=3D=22background-color:=23ffffff;=22 width=3D=2210=
0%=22>
                              <tbody>
                                 <tr>
                                    <td align=3D=22center=22 valign=3D=22to=
p=22>
                                    <table border=3D=220=22 cellpadding=3D=
=220=22 cellspacing=3D=220=22>
                                       <tbody>
                                          <tr>
                                             <td>
                                             <div style=3D=22display:block;=
 border-radius:5px; width:590;;max-width:600px =21important;border-top:0px =
None =23000;border-right:0px None =23000;border-bottom:0px None =23000;bord=
er-left:0px None =23000;border-collapse: separate;border-radius: 0px;=22>
                                             <div><img alt=3D=22=22 border=
=3D=220=22 class=3D=22rnb-header-img=22 hspace=3D=220=22 src=3D=22http://im=
g=2Emailinblue=2Ecom/1620427/images/rnb/original/5a719dfde694aa5fd728a9b2=
=2Epng=22 style=3D=22display:block; float:left; border-radius: 5px; =22 vsp=
ace=3D=220=22 width=3D=22590=22 />
                                             </div>

                                             <div style=3D=22clear:both;=22>
                                             </div>
                                             </div>
                                             </td>
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                                       </tbody>
                                    </table>
                                    </td>
                                 </tr>
                              </tbody>
                           </table>
                           </td>
                        </tr>
                     </tbody>
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                  <=21--=5Bif mso=5D>
</td>
<=21=5Bendif=5D--><=21--=5Bif mso=5D>
</tr>
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<=21=5Bendif=5D-->
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               <tr>
                  <td align=3D=22center=22 bgcolor=3D=22=23ededed=22 style=
=3D=22background-color:=23ededed;=22 valign=3D=22top=22>
                  <div><=21--=5Bif mso=5D>
<table align=3D=22left=22 border=3D=220=22 cellspacing=3D=220=22 cellpaddin=
g=3D=220=22 width=3D=22100%=22 style=3D=22width:100%;=22>
<tr>
<=21=5Bendif=5D--><=21--=5Bif mso=5D>
<td valign=3D=22top=22 width=3D=22590=22 style=3D=22width:590px;=22>
<=21=5Bendif=5D-->
                  <table bgcolor=3D=22=23ededed=22 border=3D=220=22 cellpad=
ding=3D=220=22 cellspacing=3D=220=22 id=3D=22Layout_19=22 name=3D=22Layout_=
19=22 style=3D=22background-color:=23ededed;=22 width=3D=22100%=22>
                     <tbody>
                        <tr>
                           <td align=3D=22center=22 bgcolor=3D=22=23ededed=
=22 style=3D=22background-color: =23ededed;=22 valign=3D=22top=22>
                           <table bgcolor=3D=22=23ffffff=22 border=3D=220=
=22 cellpadding=3D=220=22 cellspacing=3D=220=22 class=3D=22rnb-container=22=
 style=3D=22height: 0px; background-color: rgb(255, 255, 255); border-radiu=
s: 0px; border-collapse: separate; padding-left: 20px; padding-right: 20px;=
=22 width=3D=22100%=22>
                              <tbody>
                                 <tr>
                                    <td bgcolor=3D=22=23ffffff=22 class=3D=
=22rnb-container-padding=22 style=3D=22background-color: =23ffffff; font-si=
ze: px;font-family: ; color: ;=22>
                                    <table align=3D=22center=22 border=3D=
=220=22 cellpadding=3D=220=22 cellspacing=3D=220=22 class=3D=22rnb-columns-=
container=22 style=3D=22margin:auto;=22>
                                       <tbody>
                                          <tr>
                                             <td align=3D=22center=22 class=
=3D=22rnb-force-col=22>
                                             <table align=3D=22center=22 bo=
rder=3D=220=22 cellpadding=3D=220=22 cellspacing=3D=220=22 class=3D=22rnb-c=
ol-1=22>
                                                <tbody>
                                                   <tr>
                                                      <td height=3D=2210=22=
></td>
                                                   </tr>
                                                   <tr>
                                                      <td style=3D=22font-f=
amily:Arial,Helvetica,sans-serif; color:=233c4858; text-align:center;=22><s=
pan style=3D=22color:=233c4858;=22><span style=3D=22color:=23000000;=22><sp=
an style=3D=22font-size: 30px;=22><strong>Proper Root Cause Analysis</stron=
g></span></span></span></td>
                                                   </tr>
                                                   <tr>
                                                      <td height=3D=2210=22=
></td>
                                                   </tr>
                                                </tbody>
                                             </table>
                                             </td>
                                          </tr>
                                       </tbody>
                                    </table>
                                    </td>
                                 </tr>
                              </tbody>
                           </table>
                           </td>
                        </tr>
                     </tbody>
                  </table>
                  <=21--=5Bif mso=5D>
</td>
<=21=5Bendif=5D--><=21--=5Bif mso=5D>
</tr>
</table>
<=21=5Bendif=5D-->
                  </div>
                  </td>
               </tr>
               <tr>
                  <td align=3D=22center=22 bgcolor=3D=22=23ededed=22 style=
=3D=22background-color:=23ededed;=22 valign=3D=22top=22>
                  <div><=21--=5Bif mso=5D>
<table align=3D=22left=22 border=3D=220=22 cellspacing=3D=220=22 cellpaddin=
g=3D=220=22 width=3D=22100%=22 style=3D=22width:100%;=22>
<tr>
<=21=5Bendif=5D--><=21--=5Bif mso=5D>
<td valign=3D=22top=22 width=3D=22590=22 style=3D=22width:590px;=22>
<=21=5Bendif=5D-->
                  <table bgcolor=3D=22=23ededed=22 border=3D=220=22 cellpad=
ding=3D=220=22 cellspacing=3D=220=22 class=3D=22rnb-del-min-width=22 name=
=3D=22Layout_12=22 style=3D=22min-width:100%; background-color:=23ededed;=
=22 width=3D=22100%=22>
                     <tbody>
                        <tr>
                           <td align=3D=22center=22 bgcolor=3D=22=23ededed=
=22 class=3D=22rnb-del-min-width=22 style=3D=22background-color: =23ededed;=
=22 valign=3D=22top=22>
                           <table bgcolor=3D=22=23ffffff=22 border=3D=220=
=22 cellpadding=3D=220=22 cellspacing=3D=220=22 class=3D=22rnb-container=22=
 style=3D=22background-color: rgb(255, 255, 255); padding-left: 20px; paddi=
ng-right: 20px; border-collapse: separate; border-radius: 0px; border-botto=
m: 0px none rgb(200, 200, 200);=22 width=3D=22100%=22>
                              <tbody>
                                 <tr>
                                    <td height=3D=22=22 style=3D=22font-siz=
e:1px; line-height:1px;=22></td>
                                 </tr>
                                 <tr>
                                    <td align=3D=22left=22 bgcolor=3D=22=23=
ffffff=22 class=3D=22rnb-container-padding=22 style=3D=22background-color: =
=23ffffff;=22 valign=3D=22top=22>
                                    <table border=3D=220=22 cellpadding=3D=
=220=22 cellspacing=3D=220=22 class=3D=22rnb-columns-container=22 width=3D=
=22100%=22>
                                       <tbody>
                                          <tr>
                                             <td class=3D=22rnb-force-col=
=22 style=3D=22padding-right: 0px;=22 valign=3D=22top=22>
                                             <table align=3D=22left=22 bord=
er=3D=220=22 cellpadding=3D=220=22 cellspacing=3D=220=22 class=3D=22rnb-col=
-1=22 valign=3D=22top=22 width=3D=22100%=22>
                                                <tbody>
                                                   <tr>
                                                      <td style=3D=22font-s=
ize:15px; font-family:'Arial',Helvetica,sans-serif, sans-serif; color:=2366=
6; line-height: 21px;=22>
                                                      <div>
                                                      <div style=3D=22text-=
align: center;=22><span style=3D=22color:=23000000;=22><span style=3D=22fon=
t-size: 17px;=22><strong>THURSDAY APRIL 19 2018&nbsp; =7C 01:00 PM EST&nbsp=
; =7C 60 MINUTES</strong></span></span>
                                                      </div>
                                                      </div>
                                                      </td>
                                                   </tr>
                                                </tbody>
                                             </table>
                                             </td>
                                          </tr>
                                       </tbody>
                                    </table>
                                    </td>
                                 </tr>
                                 <tr>
                                    <td height=3D=2210=22 style=3D=22font-s=
ize:1px; line-height:1px;border-bottom:0px;=22></td>
                                 </tr>
                              </tbody>
                           </table>
                           </td>
                        </tr>
                     </tbody>
                  </table>
                  <=21--=5Bif mso=5D>
</td>
<=21=5Bendif=5D--><=21--=5Bif mso=5D>
</tr>
</table>
<=21=5Bendif=5D-->
                  </div>
                  </td>
               </tr>
               <tr>
                  <td align=3D=22center=22 bgcolor=3D=22=23ededed=22 style=
=3D=22background-color:=23ededed;=22 valign=3D=22top=22>
                  <div><=21--=5Bif mso=5D>
<table align=3D=22left=22 border=3D=220=22 cellspacing=3D=220=22 cellpaddin=
g=3D=220=22 width=3D=22100%=22 style=3D=22width:100%;=22>
<tr>
<=21=5Bendif=5D--><=21--=5Bif mso=5D>
<td valign=3D=22top=22 width=3D=22590=22 style=3D=22width:590px;=22>
<=21=5Bendif=5D-->
                  <table bgcolor=3D=22=23ededed=22 border=3D=220=22 cellpad=
ding=3D=220=22 cellspacing=3D=220=22 class=3D=22rnb-del-min-width=22 name=
=3D=22Layout_14=22 style=3D=22min-width:100%; background-color:=23ededed;=
=22 width=3D=22100%=22>
                     <tbody>
                        <tr>
                           <td align=3D=22center=22 bgcolor=3D=22=23ededed=
=22 class=3D=22rnb-del-min-width=22 style=3D=22background-color: =23ededed;=
=22 valign=3D=22top=22>
                           <table bgcolor=3D=22=23ffffff=22 border=3D=220=
=22 cellpadding=3D=220=22 cellspacing=3D=220=22 class=3D=22rnb-container=22=
 style=3D=22background-color: rgb(255, 255, 255); padding-left: 20px; paddi=
ng-right: 20px; border-collapse: separate; border-radius: 0px; border-botto=
m: 0px none rgb(200, 200, 200);=22 width=3D=22100%=22>
                              <tbody>
                                 <tr>
                                    <td height=3D=220=22 style=3D=22font-si=
ze:1px; line-height:1px;=22></td>
                                 </tr>
                                 <tr>
                                    <td align=3D=22left=22 bgcolor=3D=22=23=
ffffff=22 class=3D=22rnb-container-padding=22 style=3D=22background-color: =
=23ffffff;=22 valign=3D=22top=22>
                                    <table border=3D=220=22 cellpadding=3D=
=220=22 cellspacing=3D=220=22 class=3D=22rnb-columns-container=22 width=3D=
=22100%=22>
                                       <tbody>
                                          <tr>
                                             <td class=3D=22rnb-force-col=
=22 style=3D=22padding-right: 0px;=22 valign=3D=22top=22>
                                             <table align=3D=22left=22 bord=
er=3D=220=22 cellpadding=3D=220=22 cellspacing=3D=220=22 class=3D=22rnb-col=
-1=22 valign=3D=22top=22 width=3D=22100%=22>
                                                <tbody>
                                                   <tr>
                                                      <td style=3D=22font-s=
ize:14px; font-family:Arial,Helvetica,sans-serif, sans-serif; color:=233c48=
58; line-height: 21px;=22>
                                                      <div style=3D=22line-=
height: 16px; text-align: justify;=22>
                                                      <div>
                                                      <div>
                                                      <div>
                                                      <div>
                                                      <div>
                                                      <div>
                                                      <div>
                                                      <div>
                                                      <div>
                                                      <div><span style=3D=
=22font-size:12px;=22>If you have reoccurring problems showing up in your q=
uality systems, your Quality system is not effective, and you have not perf=
ormed an in-depth root cause analysis to be able to detect through proper p=
roblem-solving tools and quality data sources, the true root cause of your =
problem=2E Unless you can get to the true root cause of a failure, nonconfo=
rmity, defect or other undesirable situation, your Quality System will not =
be successful=2E Historically, 483s in the pharmaceutical industry related =
to CAPAs, are due to lack of inadequate root cause investigations, among ot=
her factors=2E</span>
                                                      </div>

                                                      <div><br />
                                                      <span style=3D=22font=
-size:12px;=22>In many companies, deviation/non-conformance investigations =
are often criticized for the lack of a robust root cause analysis=2E Proper=
 root cause can help a company in many ways=2E Root cause analysis helps id=
entify what, how and why something happened, thus preventing recurrence=2E<=
/span>
                                                      </div>

                                                      <div><br />
                                                      <span style=3D=22font=
-size:12px;=22>Learning Objectives:</span>
                                                      </div>

                                                      <ul>
                                                         <li><span style=3D=
=22font-size:12px;=22>Upon completion of this seminar, one will be able to<=
/span></li>
                                                         <li><span style=3D=
=22font-size:12px;=22>Know what to do when problems occur=2E</span></li>
                                                         <li><span style=3D=
=22font-size:12px;=22>Define, validate and decide if the problem should be =
solved=2E</span></li>
                                                         <li><span style=3D=
=22font-size:12px;=22>Use a team approach and understand team dynamics=2E</=
span></li>
                                                         <li><span style=3D=
=22font-size:12px;=22>Take appropriate interim actions=2E</span></li>
                                                         <li><span style=3D=
=22font-size:12px;=22>Choose the most appropriate RCA methods for the situa=
tion=2E</span></li>
                                                         <li><span style=3D=
=22font-size:12px;=22>Determine and implement the best sustainable solution=
=2E</span></li>
                                                      </ul>

                                                      <div>
                                                      </div>

                                                      <div><span style=3D=
=22font-size:12px;=22>Root causes are underlying, are reasonably identifiab=
le, can be controlled by management and allow for generation of recommendat=
ions=2E The process involves data collection; cause charting, root cause id=
entification and recommendation generation and implementation=2E</span>
                                                      </div>
                                                      </div>
                                                      </div>
                                                      </div>
                                                      </div>
                                                      </div>
                                                      </div>
                                                      </div>
                                                      </div>
                                                      </div>
                                                      </div>
                                                      </td>
                                                   </tr>
                                                </tbody>
                                             </table>
                                             </td>
                                          </tr>
                                       </tbody>
                                    </table>
                                    </td>
                                 </tr>
                                 <tr>
                                    <td height=3D=220=22 style=3D=22font-si=
ze:1px; line-height:1px;border-bottom:0px;=22></td>
                                 </tr>
                              </tbody>
                           </table>
                           </td>
                        </tr>
                     </tbody>
                  </table>
                  <=21--=5Bif mso=5D>
</td>
<=21=5Bendif=5D--><=21--=5Bif mso=5D>
</tr>
</table>
<=21=5Bendif=5D-->
                  </div>
                  </td>
               </tr>
               <tr>
                  <td align=3D=22center=22 bgcolor=3D=22=23ededed=22 style=
=3D=22background-color:=23ededed;=22 valign=3D=22top=22>
                  <div><=21--=5Bif mso=5D>
<table align=3D=22left=22 border=3D=220=22 cellspacing=3D=220=22 cellpaddin=
g=3D=220=22 width=3D=22100%=22 style=3D=22width:100%;=22>
<tr>
<=21=5Bendif=5D--><=21--=5Bif mso=5D>
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