Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id yKKUACO4s1ryRgAAInt2oQ ; Thu, 22 Mar 2018 07:05:23 -0700 Return-path: Envelope-to: louk@transocean.com, amanda@transocean.com, monica@transocean.com, rob@transocean.com Delivery-date: Thu, 22 Mar 2018 07:05:23 -0700 Received: from mail.tamarackcountryclub.com ([72.68.146.7]:53214 helo=TOWKSTABarbara) by vps.transocean.com with esmtpa (Exim 4.89_1) (envelope-from ) id 1ez0qH-0005JI-Qt; Thu, 22 Mar 2018 07:05:22 -0700 Reply-To: From: "barbara persaud" To: , Cc: , References: <016201d3c1e0$7513bfe0$5f3b3fa0$@transocean.com> In-Reply-To: <016201d3c1e0$7513bfe0$5f3b3fa0$@transocean.com> Subject: FW: BISSON OFFICE MUST SHIP TODAY - 3/22/18 Date: Thu, 22 Mar 2018 10:05:20 -0400 Organization: Transocean Imports Inc Message-ID: <00ed01d3c1e6$d1012b70$73038250$@transocean.com> MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="----=_NextPart_000_00EE_01D3C1C5.49F66940" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AQDpGoLlYzX130SUO3U2DFMuPDwcHKWxl5UQ Content-Language: en-us This is a multipart message in MIME format. ------=_NextPart_000_00EE_01D3C1C5.49F66940 Content-Type: multipart/alternative; boundary="----=_NextPart_001_00EF_01D3C1C5.49F66940" ------=_NextPart_001_00EF_01D3C1C5.49F66940 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit See below. This is for bl# 2846596 sent on batch# 191191-could you please have this order shipped today using their UPS ACCOUNT NO. BELOW. This is a new account and customer's first Order. Please keep this on file. Barbara Persaud Allocations Dept Trans-Ocean Imports 10 Midland Ave.| Suite M-00 | Port Chester, NY 10573 914.949.5656 x122 | 914.937.3140 fax barb@transocean.com Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above. From: Sandy Sent: Thursday, March 22, 2018 9:20 AM To: barb@transocean.com Subject: BISSON OFFICE MUST SHIP TODAY - 3/22/18 Barb- We have received our 1st order for Bisson office 2846596 - Andrea is processing, Can we please make sure this order is shipped today against their UPS NO. Account Number: 0X2V23 Zip code: 60546 Address 7301 W 25th ST #114, North Riverside Please ask whse to keep on file and confirm. Thank you kindly, Sandy Noriega Customer Service Manager 10 Midland Ave. Port Chester NY, 10573 P-914.949.5656x2 / F-914.937.3140 Sandyn@transocean.com Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above From: Grace BisonOffice.com > Sent: Monday, March 12, 2018 9:53 AM To: elliscore@aol.com Cc: sandyn@transocean.com ; louk@transocean.com Subject: RE: RE: RE: RE: RE: RE: RE: RE: Trans Ocean Import Co/liora Manne Followup from Vegas Show Hi Jim, Product are already uploaded in our system, I will be waiting for inventory file. Do you have credit Card fee? I would like inventory to be send us every day. Attached is information about our portal. UPS account Thank You Best Regards, Grace Buyer Assistant BisonOffice.com From: elliscore@aol.com [ mailto:elliscore@aol.com] Sent: Friday, March 9, 2018 8:09 PM To: gm@bisonoffice.com Cc: sandyn@transocean.com; louk@transocean.com Subject: Re: RE: RE: RE: RE: RE: RE: RE: Trans Ocean Import Co/liora Manne Followup from Vegas Show Hi Grace To answer your questions. 1. We always charge the Credit Card as we ship the item. 2. Please send us the Portal information so we can go in 3. Please send the UPS Third party Bill # for us to give to our operations Team. Once we have this we will be able to start the Inventory Feed. How often do you want the Inventory feed please? Thanks Grace Jim Ellis Trans Ocean Import Midwest Manager Tel: 937 885-0092 Cell: 937 304-7108 In a message dated 3/8/2018 9:28:58 AM Eastern Standard Time, gm@bisonoffice.com writes: Hi Jum, Thank you for information. Please start sending it to stock@bisonoffice.com I also wanted to make sure if you are going to charge our credit card in the end of every month before sending us statement? Am I right? Also in Application that you filled out for us I saw that you wrote " Carriers will be Used: Fed Ex Ground" I have send you UPS account number, will you be able to use it? Your product should be uploaded tomorrow or on Monday. I'm so waiting to start selling them. Best Regards, Grace Buyer Assistant BisonOffice.com From: elliscore@aol.com [ mailto:elliscore@aol.com] Sent: Wednesday, March 7, 2018 6:26 PM To: gm@bisonoffice.com Cc: sandyn@transocean.com Subject: Re: RE: RE: RE: RE: RE: RE: Trans Ocean Import Co/liora Manne Followup from Vegas Show Hi Grace You are already set up in our system and your Customer ID is BISS. The brand name for all of our rugs and pillows is LIORA MANNE. We are an importer and our name is TRANS OCEAN IMPORT CO. And lastly see attached the application form filed out. Please let us know if any questions . Thanks Jim Ellis Trans Ocean Import Midwest Manager Tel: 937 885-0092 Cell: 937 304-7108 In a message dated 3/7/2018 8:00:39 AM Eastern Standard Time, gm@bisonoffice.com writes: Hi Jim, Thank you so much for the product file. Could you also fill out our application, so I can set up your account and upload your products. What are Brand and Manufacturer of your products? Have a great day! Best Regards, Grace Buyer Assistant BisonOffice.com From: elliscore@aol.com [ mailto:elliscore@aol.com] Sent: Tuesday, March 6, 2018 7:52 PM To: gm@bisonoffice.com Cc: sandyn@transocean.com Subject: Re: RE: RE: RE: RE: RE: Trans Ocean Import Co/liora Manne Followup from Vegas Show Hi Grace please see attached our 832 Information Sheet for our rugs and pillows. All the image links are on these sheets We do have an FTP site to take in images also if that is easier. Please let us know if any questions Jim Ellis Trans Ocean Import Midwest Manager Tel: 937 885-0092 Cell: 937 304-7108 In a message dated 3/5/2018 10:29:31 AM Eastern Standard Time, gm@bisonoffice.com writes: Hi Jim, I'm looking forward to receiving your response. Best Regards, Grace Buyer Assistant BisonOffice.com From: Grace BisonOffice.com [ mailto:gm@bisonoffice.com] Sent: Wednesday, February 28, 2018 3:01 PM To: elliscore@aol.com Cc: sandyn@transocean.com Subject: RE: RE: RE: RE: RE: Trans Ocean Import Co/liora Manne Followup from Vegas Show Hi Jim, All conditions are perfect for us. I prefer you to add handling fee on a separate line Could you sent us all product data feed with images And I'm still waiting for your inventory file. Best Regards, Grace Buyer Assistant BisonOffice.com From: elliscore@aol.com [ mailto:elliscore@aol.com] Sent: Tuesday, February 27, 2018 9:44 PM To: gm@bisonoffice.com Cc: sandyn@transocean.com Subject: Re: RE: RE: RE: RE: Trans Ocean Import Co/liora Manne Followup from Vegas Show Hi Grace Look forward to working with you too. Please see below to answer your questions Jim Ellis Trans Ocean Import Midwest Manager Tel: 937 885-0092 Cell: 937 304-7108 In a message dated 2/26/2018 8:00:48 AM Eastern Standard Time, gm@bisonoffice.com writes: Hello Jim, I'm looking forward to start working with you. And I'm waiting for your inventory file. Attached is CC authorization form. Talking about order processing, will you be able to manage order through our vendor portal for the very beginning. Later we could move to EDI. Yes we will Could you also answer few more questions: * Do you have minimum order requirements? You can order just one rugs at a time * What is the lead time for your products? 24-48 hrs * What is your policy about returns on buyer's remorse/damaged items/ defective items? * Buyers remorse-- a 15% or $25.00 restocking fee is charged, whichever is lower, an RA is required, customer pays freight back * Damaged Goods- an RA and picture is required to establish the shipper and not the customer caused the damage. If shipper causes damage you will get full refund * Defective items: you will get a full refund and and we will decide if you are to return the rug with an RA at our expense or if it is better to destroy * Do you have any handling fee? Yes, we charge a $2.50 handling fee for each rug. We can bill in the price of the rug or put on the invoice as a handling fee on a seperate line * Could you send me your facilities address? We ship from our Whse 1005 Obici Blvd, Suffolk,VA 23434. Our Corp office address is Trans Ocean Import Co, 10 Midland Ave, Suite M00,Port Chester,NY 10573 * Do you apply taxes if yes to which state? No Best Regards, Grace Buyer Assistant BisonOffice.com From: elliscore@aol.com [ mailto:elliscore@aol.com] Sent: Friday, February 23, 2018 7:04 PM To: gabi@bisonoffice.com Cc: sandyn@transocean.com; gm@bisonoffice.com Subject: Re: RE: RE: RE: Trans Ocean Import Co/liora Manne Followup from Vegas Show Thanks Gabi We do not charge for using the credit card. I will let you know when you are set up in our system and when we can send an example of the inventory feed in xlsx or csv to Grace. How will you be placing your orders for Drop Ship? We do have a website where you can sign up with a user name and be able to place orders, see stock availability, see past orders and view all of our rugs. Just let us know and we will send you an invite. Again, thanks for this opportunity and let us know if any questions Jim Ellis Trans Ocean Import Midwest Manager Tel: 937 885-0092 Cell: 937 304-7108 In a message dated 2/23/2018 10:37:37 AM Eastern Standard Time, gabi@bisonoffice.com writes: Hi Jim, Yes, your product file is perfect for uploading! Your sales contact will be Grace - she is added to this email in CC level. She will send you the CC file. Do you charge any fee's for CC transactions? Please send example of inventory file in xlsx or csv to Grace - she will be able to set it up in our system. And please start sending it to stock@bisonoffice.com Bill TO address is - 7301 W 25th ST #114, North Riverside, IL 60546 Tax ID in IL - is attached to this email. Accounts payable and Email Address - Please contact Grace ( gm@bisonoffice.com) with these questions, we will provide separate person later on. Please advise if you need any more information from us? Best Regards, Gabi Buyer BisonOffice.com From: elliscore@aol.com [ mailto:elliscore@aol.com] Sent: Friday, February 23, 2018 8:49 AM To: gabi@bisonoffice.com Cc: sandyn@transocean.com Subject: Re: RE: RE: Trans Ocean Import Co/liora Manne Followup from Vegas Show Hi Gabi Yes, we can start you off as a Credit Card customer. Please see attached the CC set up form that you can send back directly to my Account Rep, Sandy, in our customer service dept. Please let us know how to set up the account: Bill TO Credit Card Form filled out and sent to Sandy Tax ID in IL Accounts payable and Email Address IT Person to set up the Inventory feed. You will be the sales contact, yes? As soon as the account is set up I will send you the 832 Set Up Sheets in excel format. Also,please see example of just one collection of what I will be sending. Does this work for you on this example? Thanks Gabi Jim Ellis Trans Ocean Import Midwest Manager Tel: 937 885-0092 Cell: 937 304-7108 In a message dated 2/23/2018 8:22:45 AM Eastern Standard Time, gabi@bisonoffice.com writes: Hi Jim, Are you able to send me product file in excel file? We are EDI capable but there is a waiting line for it and we need to show some sales before investing in it. Please send product pictures link to my email. And we want all of your product assortment - as we are drop shipping we are really not picky. Could we start with paying by credit card? Best Regards, Gabi Buyer BisonOffice.com From: elliscore@aol.com [ mailto:elliscore@aol.com] Sent: Thursday, February 22, 2018 1:43 PM To: gabi@bisonoffice.com Cc: sandyn@transocean.com Subject: Re: RE: Trans Ocean Import Co/liora Manne Followup from Vegas Show Hi Gabi, Good to here from you Please see attached your form for new Vendor set Up. If you can send me the following to set you up in our system: Bill To: Credit References for 30 Day Terms Tax Id for state of IL. Accts Payable Name and Email address. IT Person to set up Inventory Feed if any questions. We will send Inv Feed and images to stock@bisonoffice.com and use you as the buying contact if that is okay? Do you want our file on Indoor/outdoor pillows also? We have links on the 832 Item set up files for the images as well as all of the information you would need to set up the rugs. Please let me know if this will work for you on your set up. Lastly, as soon as you send me your information and I have you set up at Trans Ocean, I will send the 832 files. Thanks and I am looking forward to working with you Jim Ellis Trans Ocean Import Midwest Manager Tel: 937 885-0092 Cell: 937 304-7108 In a message dated 2/22/2018 10:31:24 AM Eastern Standard Time, gabi@bisonoffice.com writes: Hello Jim, Thank you for follow up email! We are actually interested in full assortment of yours, therefore please send me the whole file. Also please advise if you need us to complete any applications in order to open up account with your company and please fill ours (that is attached). And we will need all the pictures and inventory file send stock@bisonoffice.com - hope that this is not an issue! Best Regards, Gabi Buyer BisonOffice.com From: elliscore@aol.com [ mailto:elliscore@aol.com] Sent: Wednesday, February 21, 2018 3:30 PM To: gabi@bisonoffice.com Subject: Trans Ocean Import Co/liora Manne Followup from Vegas Show Hi Gabi, I am following up on your visit to our Trans Ocean Import Showroom in Las Vegas a few weeks back. I just received today my updated 832 set up sheets for all of our new rugs we showed during the show. Please let me know how you want to move forward. I can send you electronically all of our new Brochures showing all of our rugs along with your Price List for Drop Ship and you can choose what rugs you want me to send the 832 Set Up Sheets for. Or I can send the entire file. Please let me know and I will take care of it immediately. We usually send the Hi Res images through Drop Box for all of the sizes, including room shots, runners, squares and corner shots if needed. Just let me know and we can then set up the account. Thanks Gabi Jim Ellis Trans Ocean Import Midwest Manager Tel: 937 885-0092 Cell: 937 ------=_NextPart_001_00EF_01D3C1C5.49F66940 Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

 

See below. = This is for bl# 2846596 sent on batch# 191191-could you please have this = order shipped today using their UPS = ACCOUNT NO. BELOW. This is a new account and customer’s = first

Order. = Please keep this on file.

 

Barbara = Persaud

Allocations = Dept

Trans-Ocean = Imports

10 Midland = Ave.| Suite M-00 | Port Chester, NY  10573

914.949.5656&nb= sp;x122 | 914.937.3140 fax

barb@transocean.com

 

Confidentiality= Notification: If you are = not the intended recipient, please do not disclose, disseminate, = copy, distribute or take any action in reliance on the contents of this = electronic transmission.  If you have received this electronic = transmission in error, please notify us by telephone and immediately = delete this message. As E-mail transmissions cannot be guaranteed secure = or error-free the sender does not accept any liability for errors or = omissions in the contents of this message, which arise because of = electronic transmission. Any documents accompanying this electronic = transmission and the information contained herein belong to the sender = and are privileged and intended only for the use of the individual(s) = named above.

 

From:<= /b> = Sandy <Sandyn@transocean.com>
Sent: Thursday, March 22, = 2018 9:20 AM
To: barb@transocean.com
Subject: BISSON = OFFICE MUST SHIP TODAY - 3/22/18

 

Barb-

 

We have = received our 1st order for Bisson office 2846596 – =

 

Andrea is = processing, Can we please make sure this order is shipped today against = their UPS NO.

 

Account Number:

0X2V23

Zip code:

60546

Address

7301 W = 25th ST #114, North = Riverside

 

Please ask = whse to keep on file and confirm.

 

Thank you = kindly,

Sandy = Noriega

Customer Service = Manager

10 Midland Ave. Port Chester NY, = 10573

P-914.949.5656x2 / = F-914.937.3140

Sandyn@transocean.com

 

Confidentiality = Notification: If you are not the = intended recipient, please do not disclose, disseminate, copy, = distribute or take any action in reliance on the contents of this = electronic transmission.  If you have received this electronic = transmission in error, please notify us by telephone and immediately = delete this message. As E-mail transmissions cannot be guaranteed secure = or error-free the sender does not accept any liability for errors or = omissions in the contents of this message, which arise because of = electronic transmission. Any documents accompanying this electronic = transmission and the information contained herein belong to the sender = and are privileged and intended only for the use of the individual(s) = named above

 

From:<= /b> = Grace BisonOffice.com <gm@bisonoffice.com> =
Sent: Monday, March 12, 2018 9:53 AM
To: elliscore@aol.com
Cc: sandyn@transocean.com; louk@transocean.com
Subject= : RE: RE: RE: RE: RE: RE: RE: RE: Trans Ocean Import Co/liora Manne = Followup from Vegas Show

 

Hi Jim,

 

Product are already uploaded in our system, I will be waiting for = inventory file.

 

Do you have credit Card fee?

I would like inventory to be send us every day.

Attached is information about our portal.

UPS account

Thank You

 

 

Best Regards,

Grace

 

Buyer Assistant

BisonOffice.com

 

From:<= /b> = elliscore@aol= .com [mailto:ellisc= ore@aol.com] =
Sent: Friday, March 9, 2018 8:09 PM
To: gm@bisonoffic= e.com
Cc: sandyn@transo= cean.com; louk@transoce= an.com
Subjec= t: Re: RE: RE: RE: RE: RE: RE: RE: Trans Ocean Import Co/liora Manne = Followup from Vegas Show

 

Hi = Grace

 

To answer your questions.

 

1. We always charge the Credit Card as we ship the = item.

2. Please send us the Portal information so we can go = in

3. Please send the UPS Third party Bill # for us to give = to our operations Team.

 

Once we have this we will be able to start the Inventory = Feed. How often do you want the Inventory feed please?

 

Thanks Grace

 

 

Jim = Ellis

Trans Ocean Import = Midwest Manager

Tel: =  937 885-0092

Cell: = 937 304-7108

In a = message dated 3/8/2018 9:28:58 AM Eastern Standard Time, gm@bisonoffice.com = writes:

 

Hi Jum,

 

Thank you for information.

 

Please start sending it to stock@bisonof= fice.com 

I also wanted to make sure if you are going to charge our credit card = in the end of every month before sending us statement? Am I = right?

 

Also in Application that you = filled out for us I saw that you wrote “ Carriers will be Used: = Fed Ex Ground” I have send you UPS account number, will you be = able to use it?

 

Your = product should be uploaded tomorrow or on Monday. =

I’m so waiting to start = selling them.

 

Best Regards,

Grace

 

Buyer Assistant

BisonOffice.com

 

From:<= /strong> elliscore@aol= .com [mailto:ellisc= ore@aol.com] =
Sent: = Wednesday, March 7, 2018 6:26 PM
To: gm@bisonoffic= e.com
<= span style=3D'font-family:"Calibri",sans-serif'>Cc: = sandyn@transo= cean.com
<= span style=3D'font-family:"Calibri",sans-serif'>Subject: = Re: RE: RE: RE: RE: RE: RE: Trans Ocean Import Co/liora Manne Followup = from Vegas Show

 <= /o:p>

Hi Grace

 <= /o:p>

You are already set up in our system and your Customer ID = is BISS.

 <= /o:p>

The brand name for all of our rugs and pillows is =  LIORA MANNE. We are an importer and our name is TRANS OCEAN IMPORT = CO.

 <= /o:p>

And lastly see attached the application form filed = out.

 <= /o:p>

Please let us know if any questions = .

 <= /o:p>

Thanks

 <= /o:p>

Jim = Ellis

Trans Ocean = Import Midwest Manager

Tel: =  937 885-0092

Cell: 937 = 304-7108

In a = message dated 3/7/2018 8:00:39 AM Eastern Standard Time, gm@bisonoffice.com writes:

 <= /o:p>

Hi Jim,

 

Thank you so much for the product file.

 

Could you also fill out our application, so I can set up your account = and upload your products.

 

What are Brand and Manufacturer of your = products?

 

Have a great day!

 

Best Regards,

Grace

 

Buyer Assistant

BisonOffice.com

 

From:<= /strong> elliscore@aol= .com [mailto:ellisc= ore@aol.com] =
Sent: = Tuesday, March 6, 2018 7:52 PM
To: gm@bisonoffic= e.com
<= span style=3D'font-family:"Calibri",sans-serif'>Cc: = sandyn@transo= cean.com
<= span style=3D'font-family:"Calibri",sans-serif'>Subject: = Re: RE: RE: RE: RE: RE: Trans Ocean Import Co/liora Manne Followup from = Vegas Show

 <= /o:p>

Hi Grace

 <= /o:p>

please see attached our 832 Information Sheet for our rugs = and pillows. All the image links are on these = sheets

 <= /o:p>

We do have an FTP site to take in images also if that is = easier.

 <= /o:p>

Please let us know if any = questions

 <= /o:p>

 <= /o:p>

Jim = Ellis

Trans Ocean = Import Midwest Manager

Tel: =  937 885-0092

Cell: 937 = 304-7108

In a = message dated 3/5/2018 10:29:31 AM Eastern Standard Time, gm@bisonoffice.com writes:

 <= /o:p>

Hi Jim,

 

I’m looking forward to receiving your = response. 

 

Best Regards,

Grace

 

Buyer Assistant

BisonOffice.com

 

From:<= /strong> Grace = BisonOffice.com [mailto:gm@bis= onoffice.com] =
Sent: = Wednesday, February 28, 2018 3:01 PM
To: elliscore@aol= .com
<= span style=3D'font-family:"Calibri",sans-serif'>Cc: = sandyn@transo= cean.com
<= span style=3D'font-family:"Calibri",sans-serif'>Subject: = RE: RE: RE: RE: RE: Trans Ocean Import Co/liora Manne Followup from = Vegas Show

 <= /o:p>

Hi Jim,

 

All conditions are perfect for us.

I prefer you to add handling fee  on a  separate line =  

Could you sent us all product data feed with = images

And I’m still waiting for your inventory = file.

 

Best Regards,

Grace

 

Buyer Assistant

BisonOffice.com

 

From:<= /strong> elliscore@aol= .com [mailto:ellisc= ore@aol.com] =
Sent: = Tuesday, February 27, 2018 9:44 PM
To: gm@bisonoffic= e.com
<= span style=3D'font-family:"Calibri",sans-serif'>Cc: = sandyn@transo= cean.com
<= span style=3D'font-family:"Calibri",sans-serif'>Subject: = Re: RE: RE: RE: RE: Trans Ocean Import Co/liora Manne Followup from = Vegas Show

 <= /o:p>

<= p class=3DMsoNormal = style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi Grace

 <= /o:p>

Look forward to working with you = too.

 <= /o:p>

Please see below to answer your = questions

 <= /o:p>

 <= /o:p>

Jim = Ellis

Trans Ocean = Import Midwest Manager

Tel: =  937 885-0092

Cell: 937 = 304-7108

In a = message dated 2/26/2018 8:00:48 AM Eastern Standard Time, gm@bisonoffice.com writes:

 <= /o:p>

Hello Jim,

 

I’m looking forward to start working with = you.

And I’m waiting for your inventory file.

 

Attached is CC authorization form.

 

Talking  about order processing, will you = be able to manage order through our vendor portal for the very = beginning. Later we could move to EDI.   Yes we = will 

 

Could you also answer few more = questions:

  • Do you have = minimum order requirements?  You can order just one rugs at = a time
  • What is the lead = time for your products? 24-48 = hrs 
  • What is your = policy about returns on buyer’s remorse/damaged items/ defective = items?
  • Buyers remorse-- = a 15% or $25.00 restocking fee is charged, whichever is lower, = an RA is required, customer pays freight = back
  • Damaged = Goods- an RA and picture is required to establish the shipper = and not the customer caused the damage. If shipper causes damage =  you will get full refund
  • Defective items: = you will get a full refund and and we will decide if you are to = return the rug with an RA at our expense or if it is better to = destroy

·     &nb= sp;   Do you have any = handling fee? Yes, we charge a $2.50 = handling fee for each rug. We can bill in the price of the rug or put on = the invoice as a handling fee on a seperate = line

·     &nb= sp;    Could you send = me your facilities address?  We ship from our Whse 1005 = Obici  Blvd, Suffolk,VA 23434.   Our Corp office address is = Trans Ocean Import Co, 10 Midland Ave, Suite M00,Port Chester,NY = 10573

  • Do you apply = taxes if yes to which state? = No

 

 

 

 

 

Best Regards,

Grace

 

Buyer Assistant

BisonOffice.com

 

From:<= /strong> elliscore@aol= .com [mailto:ellisc= ore@aol.com] =
Sent: Friday, = February 23, 2018 7:04 PM
To: gabi@bisonoff= ice.com
<= span style=3D'font-family:"Calibri",sans-serif'>Cc: = sandyn@transo= cean.com; gm@bisonoffic= e.com
<= span style=3D'font-family:"Calibri",sans-serif'>Subject: = Re: RE: RE: RE: Trans Ocean Import Co/liora Manne Followup from Vegas = Show

 <= /o:p>

Thanks Gabi

 <= /o:p>

We do not charge for using the credit = card.

 <= /o:p>

I will let you know when you are set up in our system and = when we can send an example of the inventory feed in xlsx or csv to = Grace.

 <= /o:p>

How will you be placing your orders for Drop Ship? =

We do have a website where you can sign up with a user = name and be able to place orders, see stock availability, see past = orders and view all of our rugs. Just let us know and we will send you = an invite.

 <= /o:p>

Again, thanks for this opportunity and let us know if any = questions

 <= /o:p>

Jim = Ellis

Trans Ocean = Import Midwest Manager

Tel: =  937 885-0092

Cell: 937 = 304-7108

In a = message dated 2/23/2018 10:37:37 AM Eastern Standard Time, gabi@bisonoffice.com = writes:

 <= /o:p>

Hi Jim,

 

Yes, your product file is perfect for = uploading!

 

Your sales contact will be Grace – she is added to this email in = CC level. She will send you the CC file. Do you charge any fee’s = for CC transactions?

 

Please send example of inventory file in xlsx or csv to Grace – = she will be able to set it up in our system. And please start sending it = to stock@bisonof= fice.com

 

Bill TO address is  - 7301 W 25th ST #114, North Riverside, IL = 60546

 

Tax ID in IL – is attached to this email. =

 

Accounts payable and Email Address – Please contact Grace = (gm@bisonoffic= e.com) with these questions, we will provide separate person = later on.

 

Please advise if you need any more information from = us?

 

Best Regards,

Gabi

 

Buyer

BisonOffice.com

 

From:<= /strong> elliscore@aol= .com [mailto:ellisc= ore@aol.com] =
Sent: Friday, = February 23, 2018 8:49 AM
To: gabi@bisonoff= ice.com
<= span style=3D'font-family:"Calibri",sans-serif'>Cc: = sandyn@transo= cean.com
<= span style=3D'font-family:"Calibri",sans-serif'>Subject: = Re: RE: RE: Trans Ocean Import Co/liora Manne Followup from Vegas = Show

 <= /o:p>

Hi Gabi

 <= /o:p>

Yes, we can start you off as a Credit Card customer. = Please see attached the CC set up form that you can send back directly = to my Account Rep, Sandy, in our customer service = dept.

 <= /o:p>

Please let us know how to set up the = account:

Bill TO

Credit Card Form filled out and sent to = Sandy

Tax ID in IL

Accounts payable and Email = Address

IT Person to set up the Inventory = feed.

 <= /o:p>

You= will be the sales contact, yes?

 <= /o:p>

As soon as the account is set up I will send you the 832 = Set Up Sheets in excel format.

 <= /o:p>

Also,please see example of just one collection of what I = will be sending. Does this work for you on this = example?

 <= /o:p>

Thanks Gabi

 <= /o:p>

 <= /o:p>

Jim = Ellis

Trans Ocean = Import Midwest Manager

Tel: =  937 885-0092

Cell: 937 = 304-7108

In a = message dated 2/23/2018 8:22:45 AM Eastern Standard Time, gabi@bisonoffice.com writes:

 <= /o:p>

Hi Jim,

 

Are you able to send me product file in excel file? We are EDI capable = but there is a waiting line for it and we need to show some sales before = investing in it.

Please send product pictures link to my email.  And we want all of = your product assortment – as we are drop shipping we are really = not picky.

 

Could we start with paying by credit card?

 

Best Regards,

Gabi

 

Buyer

BisonOffice.com

 

From:<= /strong> elliscore@aol= .com [mailto:ellisc= ore@aol.com] =
Sent: = Thursday, February 22, 2018 1:43 PM
To: gabi@bisonoff= ice.com
<= span style=3D'font-family:"Calibri",sans-serif'>Cc: = sandyn@transo= cean.com
<= span style=3D'font-family:"Calibri",sans-serif'>Subject: = Re: RE: Trans Ocean Import Co/liora Manne Followup from Vegas = Show

 <= /o:p>

Hi Gabi,

 <= /o:p>

Good to here from you

 <= /o:p>

Please see  attached your form for new Vendor set = Up.

 <= /o:p>

If you can send me the following to set you up in our = system:

Bill To:

Credit References for 30 Day = Terms

Tax Id for state of IL.

Accts Payable Name and Email = address.

IT Person to set up Inventory Feed if any = questions.

 <= /o:p>

We will send Inv Feed and images to stock@bisonoffice.com and use you as the buying contact if that is = okay?

 <= /o:p>

 <= /o:p>

Do you want our file on Indoor/outdoor pillows = also?

 <= /o:p>

We have links on the 832 Item set up files for the images = as well as all of the information you would need to set up the rugs. = Please let me know if this will work for you on your set = up.

 <= /o:p>

Lastly, as soon as you send me your information and I have = you set up at Trans Ocean, I will send the 832 = files.

 <= /o:p>

Thanks and I am looking forward to working with = you

 <= /o:p>

 <= /o:p>

Jim = Ellis

Trans Ocean = Import Midwest Manager

Tel: =  937 885-0092

Cell: 937 = 304-7108

In a = message dated 2/22/2018 10:31:24 AM Eastern Standard Time, gabi@bisonoffice.com writes:

 <= /o:p>

Hello Jim,

 

Thank you for follow up email!

 

We are actually interested in full assortment of yours, therefore = please send me the whole file.

 

Also please advise if you need us to complete any applications in order = to open up account with your company and please fill ours (that is = attached).

 

And we will need all the pictures and inventory file send stock@bisonof= fice.com – hope that this is not an issue!

 

Best Regards,

Gabi

 

Buyer

BisonOffice.com

 

From:<= /strong> elliscore@aol= .com [mailto:ellisc= ore@aol.com] =
Sent: = Wednesday, February 21, 2018 3:30 PM
To: gabi@bisonoff= ice.com
<= span style=3D'font-family:"Calibri",sans-serif'>Subject: = Trans Ocean Import Co/liora Manne Followup from Vegas = Show

 <= /o:p>

Hi = Gabi,

 <= /o:p>

I = am following up on your visit to our Trans Ocean Import Showroom in Las = Vegas a few weeks back. I

jus= t received today my updated 832 set up sheets for all of our new rugs we = showed during the show.

 <= /o:p>

Ple= ase let me know how you want to move forward. I can send you = electronically all of our new Brochures showing all of our rugs along = with your Price List for Drop Ship and you can choose what rugs you want = me to send the 832 Set Up Sheets for. Or I can send the entire = file.

 <= /o:p>

Ple= ase let me know and I will take care of it = immediately.

 <= /o:p>

We = usually send the Hi Res images through Drop Box for all of the sizes, = including room shots, runners, squares and corner shots if = needed.

 <= /o:p>

Jus= t let me know and we can then set up the = account.

 <= /o:p>

Tha= nks Gabi

 <= /o:p>

Jim = Ellis

Trans Ocean = Import Midwest Manager

Tel: =  937 885-0092

Cell: = 937

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