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From: PLM Support <PLMSupport@WSGC.com>
To: PLM Support <PLMSupport@WSGC.com>
Subject: IMPORTANT - FlexPLM Outage:  Saturday, March 24 08:00 AM PDT  to
  08:00 PM PDT 2018
Thread-Topic: IMPORTANT - FlexPLM Outage:  Saturday, March 24 08:00 AM PDT  to
  08:00 PM PDT 2018
Thread-Index: AQHTwUZqVp+7sju9h0q1JFniTUdgIA==
Date: Wed, 21 Mar 2018 18:57:09 +0000
Message-ID: <1521658623466.96522@WSGC.com>
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 Content preview:  Hello All FlexPLM Users, Please be informed that the FlexPLM
    Production environment will not be available over this weekend due to a planned
    monthly release deployment. Please take a note of the following system outage
    schedule and plan your work accordingly. [...] 
 
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--_000_152165862346696522WSGCcom_
Content-Type: text/plain; charset=WINDOWS-1252
Content-Transfer-Encoding: quoted-printable

Hello All FlexPLM Users,


Please be informed that the FlexPLM Production environment will not be avai=
lable over this weekend due to a planned monthly release deployment.

Please take a note of the following system outage schedule and plan your wo=
rk accordingly.

Outage Window

  Saturday, March 24 - 08:00 AM PDT  to  08:00 PM PDT , 2018

Impacted Users

 All FlexPLM Application users including WSGO and? Agents/Vendors

System Availability

 FlexPLM will be offline

Impact Description


  *   FlexPLM users will not be able to access the application during the o=
utage window.
  *   Data interfaces between FlexPLM and RMS will not be running during th=
e o?utage window (i.e. SKU Data, Merchandise Hierarchy, Supplier Data, Diff=
 Data, Collection Data interfaces).
  *   SKUs that are approved in RMS during the FlexPLM outage? will be upda=
ted in FlexPLM after the outage.
  *   Material Projection Report will be added to the system.
  *   Custom cost sheet loaders will be added to facilitate the Non PLM SKU=
 Conversion.
  *   The indexes suggested by PTC and DBA team will be added to improve th=
e system performance.



You will be reminded that FlexPLM is going offline prior to the outage and =
notified once the system is back online.
If you encounter any issues when you log in to the application after the ou=
tage, please visit the IT Service Portal <https://wsi.service-now.com/myser=
viceportal/> or call helpdesk team (Telephone 415-616-4357) to create a hel=
pdesk ticket.

Thank you for your cooperation and support !?
PLM Support

?

--_000_152165862346696522WSGCcom_
Content-Type: text/html; charset=WINDOWS-1252
Content-Transfer-Encoding: quoted-printable

<html>
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Diso-8859-=
1">
<style type=3D"text/css" style=3D"display:none"><!-- p { margin-top: 0px; m=
argin-bottom: 0px; }--></style>
</head>
<body dir=3D"ltr" style=3D"font-size:12pt;color:#000000;background-color:#F=
FFFFF;font-family:Calibri,Arial,Helvetica,sans-serif;">
<div dir=3D"ltr" style=3D"font-size:12pt; color:#000000; background-color:#=
FFFFFF; font-family:Calibri,Arial,Helvetica,sans-serif">
<div id=3D"divRplyFwdMsg" dir=3D"ltr"><span style=3D"font-family: Calibri, =
sans-serif, serif, EmojiFont; font-size: 12pt;">Hello All FlexPLM Users,</s=
pan></div>
<div>
<div dir=3D"ltr" style=3D"font-size:12pt; color:#000000; background-color:#=
FFFFFF; font-family:Calibri,Arial,Helvetica,sans-serif">
<div>
<div dir=3D"ltr" style=3D"font-size:12pt; color:#000000; background-color:#=
FFFFFF; font-family:Calibri,Arial,Helvetica,sans-serif">
<div>
<div dir=3D"ltr" style=3D"font-size:12pt; color:#000000; background-color:#=
FFFFFF; font-family:Calibri,Arial,Helvetica,sans-serif">
<div>
<div dir=3D"ltr" style=3D"font-size:12pt; color:#000000; background-color:#=
FFFFFF; font-family:Calibri,Arial,Helvetica,sans-serif">
<div>
<div dir=3D"ltr" style=3D"font-size:12pt; color:#000000; background-color:#=
FFFFFF; font-family:Calibri,Arial,Helvetica,sans-serif">
<div>
<div dir=3D"ltr" style=3D"font-size:12pt; color:#000000; background-color:#=
FFFFFF; font-family:Calibri,Arial,Helvetica,sans-serif">
<div>
<div dir=3D"ltr" style=3D"background-color:rgb(255,255,255)">
<div style=3D"">
<div dir=3D"ltr" style=3D"background-color:rgb(255,255,255)">
<div style=3D"">
<div dir=3D"ltr" style=3D"background-color:rgb(255,255,255)">
<div style=3D"">
<div dir=3D"ltr" style=3D"background-color:rgb(255,255,255)">
<div style=3D"">
<div dir=3D"ltr" style=3D"background-color:rgb(255,255,255)">
<div style=3D"">
<div dir=3D"ltr" style=3D"background-color:rgb(255,255,255)">
<div style=3D"">
<div dir=3D"ltr" style=3D"background-color:rgb(255,255,255)">
<div style=3D"">
<div dir=3D"ltr" style=3D"background-color:rgb(255,255,255)">
<div style=3D"">
<div dir=3D"ltr" style=3D"background-color:rgb(255,255,255)">
<div style=3D"">
<div dir=3D"ltr" style=3D"background-color:rgb(255,255,255)">
<div style=3D"">
<div dir=3D"ltr" style=3D"background-color:rgb(255,255,255)">
<div style=3D"">
<p style=3D"color:rgb(0,0,0); font-family:Calibri,Arial,Helvetica,sans-seri=
f; font-size:12pt">
<span style=3D"font-family:Calibri,sans-serif,serif,EmojiFont; font-size:12=
pt"><br>
</span></p>
<div dir=3D"ltr" style=3D"background-color:rgb(255,255,255)">
<div style=3D"">
<div dir=3D"ltr" style=3D"background-color:rgb(255,255,255)">
<div style=3D"">
<div dir=3D"ltr" style=3D"background-color:rgb(255,255,255)">
<div style=3D"">
<div dir=3D"ltr" style=3D"background-color:rgb(255,255,255)">
<div>
<div style=3D"margin:0px; background-color:white"><font style=3D""><font st=
yle=3D""><font color=3D"#212121" face=3D"Calibri, sans-serif, serif, EmojiF=
ont"><span style=3D"font-size:12pt">Please be informed that the FlexPLM Pro=
duction environment will not be available over
 this&nbsp;weekend&nbsp;due to a planned monthly&nbsp;release deployment.&n=
bsp;</span></font></font></font></div>
<div style=3D"color:rgb(33,33,33); font-family:wf_segoe-ui_normal,&quot;Seg=
oe UI&quot;,&quot;Segoe WP&quot;,Tahoma,Arial,sans-serif,serif,EmojiFont; f=
ont-size:15px; margin:0px; background-color:white">
<font size=3D"3" style=3D"font-family:&quot;Times New Roman&quot;,serif,ser=
if,EmojiFont"><span style=3D"font-size:12pt"><font color=3D"black" style=3D=
"font-family:Calibri,sans-serif,serif,EmojiFont">&nbsp;</font><font color=
=3D"black" style=3D"font-family:Calibri,sans-serif,serif,EmojiFont"><br>
Please take a note of the following system outage schedule and plan your wo=
rk accordingly.</font></span></font></div>
<div style=3D"color:rgb(33,33,33); font-family:wf_segoe-ui_normal,&quot;Seg=
oe UI&quot;,&quot;Segoe WP&quot;,Tahoma,Arial,sans-serif,serif,EmojiFont; f=
ont-size:15px; margin:0px; background-color:white">
<font size=3D"3" style=3D"font-family:&quot;Times New Roman&quot;,serif,ser=
if,EmojiFont"><span style=3D"font-size:12pt"><font color=3D"black" style=3D=
"font-family:Calibri,sans-serif,serif,EmojiFont">&nbsp;</font></span></font=
></div>
<table width=3D"75.92%" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" cl=
ass=3D"" style=3D"color:rgb(33,33,33); font-family:wf_segoe-ui_normal,&quot=
;Segoe UI&quot;,&quot;Segoe WP&quot;,Tahoma,Arial,sans-serif,serif,EmojiFon=
t; font-size:15px; width:744.88px; border-collapse:collapse; background-col=
or:white">
<tbody>
<tr height=3D"35" class=3D"" style=3D"height:21.5pt">
<td width=3D"276" class=3D"" style=3D"padding:0.75pt; border:1pt solid rgb(=
198,198,198); width:166.1pt; height:21.5pt">
<div style=3D"margin:0px"><font size=3D"3" style=3D"font-family:&quot;Times=
 New Roman&quot;,serif,serif,EmojiFont"><span style=3D"font-size:12pt"><fon=
t style=3D"font-family:Calibri,sans-serif,serif,EmojiFont"><strong>Outage W=
indow</strong></font></span></font></div>
</td>
<td width=3D"970" class=3D"" style=3D"border-width:1pt; border-style:solid =
solid solid none; border-color:rgb(198,198,198); padding:0.75pt; width:582.=
5pt; height:21.5pt">
<div style=3D"margin:0px"><font style=3D""><font style=3D""><font face=3D"C=
alibri, sans-serif, serif, EmojiFont"><span style=3D"font-size:12pt">&nbsp;=
</span><span style=3D"font-size:12pt"></span><span style=3D"font-size:12pt"=
>&nbsp;<strong>Saturday, March 24 -&nbsp;08:00 AM PDT&nbsp; to&nbsp; 08:00
 PM PDT , 2018</strong></span></font></font></font></div>
</td>
</tr>
<tr height=3D"33" class=3D"" style=3D"height:20.2pt">
<td width=3D"276" class=3D"" style=3D"border-width:1pt; border-style:none s=
olid solid; border-color:rgb(198,198,198); padding:0.75pt; width:166.1pt; h=
eight:20.2pt">
<div style=3D"margin:0px"><font size=3D"3" style=3D"font-family:&quot;Times=
 New Roman&quot;,serif,serif,EmojiFont"><span style=3D"font-size:12pt"><fon=
t style=3D"font-family:Calibri,sans-serif,serif,EmojiFont"><strong>Impacted=
 Users</strong></font></span></font></div>
</td>
<td width=3D"970" class=3D"" style=3D"border-style:none solid solid none; p=
adding:0.75pt; width:582.5pt; height:20.2pt; border-right-color:rgb(198,198=
,198); border-bottom-color:rgb(198,198,198); border-right-width:1pt; border=
-bottom-width:1pt">
<div style=3D"margin:0px"><font size=3D"3" style=3D"font-family:&quot;Times=
 New Roman&quot;,serif,serif,EmojiFont"><span style=3D"font-size:12pt"><fon=
t style=3D"font-family:Calibri,sans-serif,serif,EmojiFont">&nbsp;All FlexPL=
M Application users including WSGO and&#8203; Agents/Vendors</font></span><=
/font></div>
</td>
</tr>
<tr height=3D"35" class=3D"" style=3D"height:21.5pt">
<td width=3D"276" class=3D"" style=3D"border-width:1pt; border-style:none s=
olid solid; border-color:rgb(198,198,198); padding:0.75pt; width:166.1pt; h=
eight:21.5pt">
<div style=3D"margin:0px"><font size=3D"3" style=3D"font-family:&quot;Times=
 New Roman&quot;,serif,serif,EmojiFont"><span style=3D"font-size:12pt"><fon=
t style=3D"font-family:Calibri,sans-serif,serif,EmojiFont"><strong>System A=
vailability</strong></font></span></font></div>
</td>
<td width=3D"970" class=3D"" style=3D"border-style:none solid solid none; p=
adding:0.75pt; width:582.5pt; height:21.5pt; border-right-color:rgb(198,198=
,198); border-bottom-color:rgb(198,198,198); border-right-width:1pt; border=
-bottom-width:1pt">
<div style=3D"margin:0px"><font size=3D"3" style=3D"font-family:&quot;Times=
 New Roman&quot;,serif,serif,EmojiFont"><span style=3D"font-size:12pt"><fon=
t style=3D"font-family:Calibri,sans-serif,serif,EmojiFont">&nbsp;FlexPLM wi=
ll be offline</font></span></font></div>
</td>
</tr>
<tr height=3D"152" class=3D"" style=3D"height:91.5pt">
<td width=3D"276" class=3D"" style=3D"border-width:1pt; border-style:none s=
olid solid; border-color:rgb(198,198,198); padding:0.75pt; width:166.1pt; h=
eight:91.5pt">
<div style=3D"margin:0px"><font size=3D"3" style=3D"font-family:&quot;Times=
 New Roman&quot;,serif,serif,EmojiFont"><span style=3D"font-size:12pt"><fon=
t style=3D"font-family:Calibri,sans-serif,serif,EmojiFont"><strong>Impact D=
escription</strong></font></span></font></div>
</td>
<td width=3D"970" class=3D"" style=3D"border-style:none solid solid none; p=
adding:0.75pt; width:582.5pt; height:91.5pt; border-right-color:rgb(198,198=
,198); border-bottom-color:rgb(198,198,198); border-right-width:1pt; border=
-bottom-width:1pt">
<ul style=3D"margin-bottom:0px">
<li style=3D"margin:0px"><font size=3D"3" style=3D"font-family:&quot;Times =
New Roman&quot;,serif,serif,EmojiFont"><span style=3D"font-size:12pt"><font=
 style=3D"font-family:Calibri,sans-serif,serif,EmojiFont">FlexPLM users wil=
l not be able to access the application during the outage
 window.</font></span></font></li><li style=3D"margin:0px"><font size=3D"3"=
 style=3D"font-family:&quot;Times New Roman&quot;,serif,serif,EmojiFont"><s=
pan style=3D"font-size:12pt"><font style=3D"font-family:Calibri,sans-serif,=
serif,EmojiFont">Data interfaces between FlexPLM and RMS will not be runnin=
g during the
 o&#8203;utage window (i.e. SKU Data, Merchandise Hierarchy, Supplier Data,=
 Diff Data, Collection Data interfaces).</font></span></font></li><li style=
=3D"margin:0px"><font size=3D"3" style=3D"font-family:&quot;Times New Roman=
&quot;,serif,serif,EmojiFont"><span style=3D"font-size:12pt"><font style=3D=
"font-family:Calibri,sans-serif,serif,EmojiFont">SKUs that are approved in =
RMS during the FlexPLM outage&#8203; will be updated
 in FlexPLM after the outage.</font></span></font></li><li style=3D"margin:=
0px"><font size=3D"3" style=3D"font-family:&quot;Times New Roman&quot;,seri=
f,serif,EmojiFont"><span style=3D"font-size:12pt"><font style=3D"font-famil=
y:Calibri,sans-serif,serif,EmojiFont">Material Projection Report will be ad=
ded to the system.&nbsp;</font></span></font></li><li style=3D"margin:0px">=
<font size=3D"3" style=3D"font-family:&quot;Times New Roman&quot;,serif,ser=
if,EmojiFont"><span style=3D"font-size:12pt"><font style=3D"font-family:Cal=
ibri,sans-serif,serif,EmojiFont">Custom cost sheet&nbsp;loaders will be add=
ed&nbsp;to facilitate the Non PLM SKU
 Conversion.&nbsp;</font></span></font></li><li style=3D"margin:0px"><font =
size=3D"3" style=3D"font-family:&quot;Times New Roman&quot;,serif,serif,Emo=
jiFont"><span style=3D"font-size:12pt"><font style=3D"font-family:Calibri,s=
ans-serif,serif,EmojiFont">The indexes suggested by PTC and DBA team will b=
e added to improve the
 system performance.&nbsp;</font></span></font></li></ul>
</td>
</tr>
</tbody>
</table>
<div id=3D"Signature" style=3D"color:rgb(33,33,33); font-family:wf_segoe-ui=
_normal,&quot;Segoe UI&quot;,&quot;Segoe WP&quot;,Tahoma,Arial,sans-serif,s=
erif,EmojiFont; font-size:15px; background-color:rgb(255,255,255)">
<div id=3D"divtagdefaultwrapper">
<div style=3D"margin:0px"><font size=3D"3" style=3D"font-family:&quot;Times=
 New Roman&quot;,serif,serif,EmojiFont"><span style=3D"font-size:12pt"><fon=
t color=3D"black" style=3D"font-family:Calibri,sans-serif,serif,EmojiFont">=
&nbsp;</font></span></font></div>
</div>
</div>
<div style=3D"color:rgb(33,33,33); font-family:wf_segoe-ui_normal,&quot;Seg=
oe UI&quot;,&quot;Segoe WP&quot;,Tahoma,Arial,sans-serif,serif,EmojiFont; f=
ont-size:15px; margin:0px; background-color:white">
<span style=3D"font-family:Calibri,sans-serif,serif,EmojiFont; color:black;=
 font-size:12pt">You will be reminded that FlexPLM is going offline prior t=
o the outage and notified once the system is back online.&nbsp;</span></div=
>
<div style=3D"color:rgb(33,33,33); font-family:wf_segoe-ui_normal,&quot;Seg=
oe UI&quot;,&quot;Segoe WP&quot;,Tahoma,Arial,sans-serif,serif,EmojiFont; f=
ont-size:15px; margin:0px; background-color:white">
<font size=3D"3" style=3D"font-family:&quot;Times New Roman&quot;,serif,ser=
if,EmojiFont"><span style=3D"font-size:12pt"><font color=3D"black" style=3D=
"font-family:Calibri,sans-serif,serif,EmojiFont">If you encounter any issue=
s when you log in to the application after the outage,
 please visit the&nbsp;</font><a href=3D"https://wsi.service-now.com/myserv=
iceportal/"><font style=3D"font-family:Calibri,sans-serif,serif,EmojiFont">=
IT Service Portal&nbsp;</font></a><font color=3D"black" style=3D"font-famil=
y:Calibri,sans-serif,serif,EmojiFont">or call&nbsp;helpdesk
 team</font><font style=3D"font-family:Calibri,sans-serif,serif,EmojiFont">=
&nbsp;</font><font color=3D"black" style=3D"font-family:Calibri,sans-serif,=
serif,EmojiFont">(Telephone 415-616-4357) to create a&nbsp;helpdesk ticket.=
&nbsp;</font></span></font></div>
<div style=3D"color:rgb(33,33,33); font-family:wf_segoe-ui_normal,&quot;Seg=
oe UI&quot;,&quot;Segoe WP&quot;,Tahoma,Arial,sans-serif,serif,EmojiFont; f=
ont-size:15px; margin:0px; background-color:white; text-align:left">
<font size=3D"3" style=3D"font-family:&quot;Times New Roman&quot;,serif,ser=
if,EmojiFont"><span style=3D"font-size:12pt"><font color=3D"black" style=3D=
"font-family:Calibri,sans-serif,serif,EmojiFont"><br>
Thank you for your cooperation and support !<strong>&#8203;</strong></font>=
</span></font></div>
<div style=3D"color:rgb(33,33,33); font-family:wf_segoe-ui_normal,&quot;Seg=
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