Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id SM6CB0wZsFreOgAAInt2oQ ; Mon, 19 Mar 2018 13:10:52 -0700 Return-path: Envelope-to: louk@transocean.com, barb@transocean.com, monica@transocean.com, rob@transocean.com Delivery-date: Mon, 19 Mar 2018 13:10:52 -0700 Received: from static-71-241-58-186.nrflva.east.verizon.net ([71.241.58.186]:62437 helo=TOWKSTAAMANDA) by vps.transocean.com with esmtpa (Exim 4.89_1) (envelope-from ) id 1ey17L-00043Q-IN; Mon, 19 Mar 2018 13:10:52 -0700 Reply-To: From: "Amanda Ross" To: , Cc: , References: <007501d3badc$9063afe0$b12b0fa0$@transocean.com> <018301d3baf3$002b66e0$008234a0$@transocean.com> <16fb01d3bf90$cc98fb10$65caf130$@transocean.com> <033301d3bfbc$b983b610$2c8b2230$@transocean.com> In-Reply-To: <033301d3bfbc$b983b610$2c8b2230$@transocean.com> Subject: RE: Inspection Request - 2843552 - ADKX Date: Mon, 19 Mar 2018 16:10:50 -0400 Organization: TO Message-ID: <04e301d3bfbe$614994e0$23dcbea0$@transocean.com> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_04E4_01D3BF9C.DA3A3ED0" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AQE3FaSoEoHnBPthgtts3ZJe1+QkQwKzKIGFAopBMzABsmXM56TZ0vZg Content-Language: en-us This is a multipart message in MIME format. ------=_NextPart_000_04E4_01D3BF9C.DA3A3ED0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Voided =20 =20 From: barbara persaud [mailto:barb@transocean.com]=20 Sent: Monday, March 19, 2018 3:59 PM To: monica@transocean.com; Amanda@transocean.com Cc: rob@transocean.com; louk@transocean.com Subject: FW: Inspection Request - 2843552 - ADKX =20 Please void and return =20 Barbara Persaud Allocations Dept Trans-Ocean Imports 10 Midland Ave.| Suite M-00 | Port Chester, NY 10573 914.949.5656 x122 | 914.937.3140 fax barb@transocean.com =20 =20 Confidentiality Notification: If you are not the intended recipient, = please do not disclose, disseminate, copy, distribute or take any action = in reliance on the contents of this electronic transmission. If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above. =20 =20 From: monica@transocean.com = >=20 Sent: Monday, March 19, 2018 10:45 AM To: barb@transocean.com ; = Amanda@transocean.com ; = rob@transocean.com =20 Cc: louk@transocean.com =20 Subject: RE: Inspection Request - 2843552 - ADKX =20 The pcs we have here are just like the ones in the pictures, so we do = not have what this customer wants. =20 Thanks, Monica =20 From: barbara persaud [mailto:barb@transocean.com]=20 Sent: Tuesday, March 13, 2018 1:45 PM To: monica@transocean.com ; = Amanda@transocean.com ; = rob@transocean.com =20 Cc: louk@transocean.com =20 Subject: FW: Inspection Request - 2843552 - ADKX =20 Just picked and sent to the warehouse bl# 2843552-batch# 191019. Please = have this order INSPECTED BEFORE SHIPPING. Customer claims the last rug = she received the loops don=E2=80=99t go all the way to the Edges exposing the backing(see images attached) =20 Barbara Persaud Allocations Dept Trans-Ocean Imports 10 Midland Ave.| Suite M-00 | Port Chester, NY 10573 914.949.5656 x122 | 914.937.3140 fax barb@transocean.com =20 =20 Confidentiality Notification: If you are not the intended recipient, = please do not disclose, disseminate, copy, distribute or take any action = in reliance on the contents of this electronic transmission. If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above. =20 From: yolanda noriega >=20 Sent: Tuesday, March 13, 2018 11:04 AM To: barb@transocean.com =20 Cc: sandyn@transocean.com =20 Subject: Inspection Request - 2843552 - ADKX =20 Barbarita, Please send the images attached to the whse so that they see what to = inspect this replacement for. =20 Customer Comments: There are many areas where the loops don't go all the way to the edge = greatly exposing the backing as well as areas of a dye visible from the = front. Photos attached. =20 Thank you, Yolanda Noriega Customer Service Rep. Trans-Ocean Imports 10 Midland Ave. | Ste.M00 | Port Chester, NY 10573 914.949.5656 Ext. 2 | 914.937.3140 =20 From: dawnl@rugandhome.com = >=20 Sent: Friday, March 02, 2018 4:40 PM To: cs@transocean.com =20 Cc: Shannon Laney >; Julie Diaz >; Stephanie Brendell = > Subject: RE: PO 17677 =20 Good afternoon, We received PO 17677, but, unfortunately, in unacceptable condition. = There are many areas where the loops don't go all the way to the edge = greatly exposing the backing as well as areas of a dye visible from the = front. Photos attached. Please issue a replacement rug as soon as possible, RMA for the = defective rug as we do not need to keep it, and provide credits for the = rug and freight. Thanks so much for your prompt attention. =20 Dawn -----Original Message----- From: dawnl@rugandhome.com =20 Sent: Tuesday, February 27, 2018 12:22pm To: cs@transocean.com =20 Cc: "Shannon Laney" > Subject: PO 17677 Good afternoon, =20 Please place the following order for Rug and Home of Kannapolis, Acct. = ADK1: =20 Collection: Ravella Design: 1947/04 Color: Natural Size: 8' Round Quantity: 1 =20 s/m: REILLY, SALES #81490 =20 *Please confirm availability* =20 **Please ship to Rug and Home of Kannapolis and provide tracking** =20 Thank you, =20 =20 Dawn Lineberger | Assistant Customer Service Manager 3333 Cloverleaf Parkway, Kannapolis, NC 28083 | 704-200-2730=20 Digital rugandhome.com | = Blog | = Pinterest | = Facebook | = Instagram | = Twitter =20 =20 ------=_NextPart_000_04E4_01D3BF9C.DA3A3ED0 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable

Void= ed

 

 

From: barbara persaud = [mailto:barb@transocean.com]
Sent: Monday, March 19, 2018 = 3:59 PM
To: monica@transocean.com; = Amanda@transocean.com
Cc: rob@transocean.com; = louk@transocean.com
Subject: FW: Inspection Request - 2843552 = - ADKX

 

Please void = and return

 

Barbara = Persaud

Allocations = Dept

Trans-Ocean = Imports

10 Midland = Ave.| Suite M-00 | Port Chester, NY  10573

914.949.5656&nb= sp;x122 | 914.937.3140 fax

barb@transocean.com

 

Confidentiality= Notification: If you are = not the intended recipient, please do not disclose, disseminate, = copy, distribute or take any action in reliance on the contents of this = electronic transmission.  If you have received this electronic = transmission in error, please notify us by telephone and immediately = delete this message. As E-mail transmissions cannot be guaranteed secure = or error-free the sender does not accept any liability for errors or = omissions in the contents of this message, which arise because of = electronic transmission. Any documents accompanying this electronic = transmission and the information contained herein belong to the sender = and are privileged and intended only for the use of the individual(s) = named above.

 

         &= nbsp;           &n= bsp;          =

From: monica@transocean.com <monica@transocean.com> =
Sent: Monday, March 19, 2018 10:45 AM
To: barb@transocean.com; Amanda@transocean.com; rob@transocean.com
Cc: = louk@transocean.com
Subject= : RE: Inspection Request - 2843552 - = ADKX

 

The pcs we = have here are just like the ones in the pictures, so we do not have what = this customer wants.

 

Thanks,

Monica

 

From: barbara persaud [mailto:barb@transocean.com] =
Sent: Tuesday, March 13, 2018 1:45 PM
To: monica@transocean.com; Amanda@transocean.com; rob@transocean.com
Cc: = louk@transocean.com
Subject= : FW: Inspection Request - 2843552 - = ADKX

 

Just picked = and sent to the warehouse bl# 2843552-batch# 191019. Please have this = order INSPECTED BEFORE SHIPPING.  Customer claims the last rug she = received the loops don=E2=80=99t go all the way to the

Edges exposing the backing(see images = attached)

 

Barbara = Persaud

Allocations = Dept

Trans-Ocean = Imports

10 Midland = Ave.| Suite M-00 | Port Chester, NY  10573

914.949.5656&nb= sp;x122 | 914.937.3140 fax

barb@transocean.com

 

Confidentiality= Notification: If you are = not the intended recipient, please do not disclose, disseminate, = copy, distribute or take any action in reliance on the contents of this = electronic transmission.  If you have received this electronic = transmission in error, please notify us by telephone and immediately = delete this message. As E-mail transmissions cannot be guaranteed secure = or error-free the sender does not accept any liability for errors or = omissions in the contents of this message, which arise because of = electronic transmission. Any documents accompanying this electronic = transmission and the information contained herein belong to the sender = and are privileged and intended only for the use of the individual(s) = named above.

 

From: yolanda noriega <yolanda@transocean.com> =
Sent: Tuesday, March 13, 2018 11:04 AM
To: barb@transocean.com
Cc:= sandyn@transocean.com
Sub= ject: Inspection Request - 2843552 - = ADKX

 

Barbarita,

=

Please send the images attached = to the whse so that they see what to inspect this replacement = for.

 

Customer = Comments:

There = are many areas where the loops don't go all the way to the edge greatly = exposing the backing as well as areas of a dye visible from the = front.  Photos attached.

 <= /span>

Thank = you,

Yolanda = Noriega

Customer Service = Rep.

Trans-Ocean = Imports

10 Midland Ave. | Ste.M00 | = Port Chester, NY 10573

914.949.5656 Ext. 2 | = 914.937.3140

 

From: dawnl@rugandhome.com <dawnl@rugandhome.com> =
Sent: Friday, March 02, 2018 4:40 PM
To: cs@transocean.com
Cc: = Shannon Laney <shannon@rugandhome.com>; = Julie Diaz <julie@rugandhome.com>; = Stephanie Brendell <stephanieb@rugandhome.com&g= t;
Subject: RE: PO 17677

 

Good = afternoon,

We received PO = 17677, but, unfortunately, in unacceptable condition.  There are = many areas where the loops don't go all the way to the edge greatly = exposing the backing as well as areas of a dye visible from the = front.  Photos attached.

Please issue a = replacement rug as soon as possible, RMA for the defective rug as we do = not need to keep it, and provide credits for the rug and = freight.

Thanks so much = for your prompt attention.

 <= /span>

Dawn



-----Origi= nal Message-----
From: dawnl@rugandhome.com
Sent: = Tuesday, February 27, 2018 12:22pm
To: cs@transocean.com
Cc: = "Shannon Laney" <shannon@rugandhome.com>
= Subject: PO 17677

Good = afternoon,

 <= /span>

Please place the = following order for Rug and Home of Kannapolis, Acct. = ADK1:

 <= /span>

Collection: &= nbsp;Ravella

Design:  = 1947/04

Color:  = Natural

Size:  8' = Round

Quantity: = 1

 <= /span>

s/m: REILLY, = SALES #81490=

 =

= *Please confirm availability*=

=  =

= **Please ship to  Rug and Home of Kannapolis and provide = tracking**=

 <= /span>

Thank = you,

 <= /span>

 <= /span>

Dawn= Lineberger&nb= sp;| Assistant Customer = Service Manager

3333 = Cloverleaf Parkway, Kannapolis, NC 28083 | = 704-200-2730 

Digital rugandhome.com | Blog=  | Pinterest | Facebook | Instagram | Twitter

 

 

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