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From: <regankain@ups.com>
To: <andrea@transocean.com>
CC: <louk@transocean.com>
Subject: RE: [EXTERNAL] Amazon
Thread-Topic: [EXTERNAL] Amazon
Thread-Index: AdO9MUqzAFv9sxT+RmmWvn6aQ/MV+wAAxbwQ
Date: Fri, 16 Mar 2018 14:41:10 +0000
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 Content preview:  Andrea, When I look at the account we are delivering over
   95% on-time. I have tracked the packages below and have highlighted the ones
    that are a UPS late but the majority look like they were processed but tendered
    to us till the following day. Please let me know what further assistance
   you may need. [...] 
 
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--_000_1ffdd366101c4e53973db22b0af1154eSVRP0004CC1Eusupscom_
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Andrea,
When  I look at the account we are delivering over 95% on-time.  I have tra=
cked the packages below and have highlighted the ones that are a UPS late b=
ut the majority look like they were processed but tendered to us till the f=
ollowing day.    Please let me know what further assistance you may need.

1ZE161E71202201931

No reason late

1ZE161E70302201878

Left in building late

1ZE161E70302202037

Weather

1ZE161E70302200459

On Time

1ZE161E70302200422

No Reason late

1ZE161E70302197133

Picked up following day

1ZE161E70302197099

Picked up following day

1ZE161E70302196152

Picked up following day

1ZE161E70302196090

Picked up following day

1ZE161E70302197062

Not picked up

1ZE161E70302196894

No Reason late

1ZE161E71202196082

Picked up following day

1ZE161E70302197053

Picked up following day



Regan Kain
Senior Account Manager
UPS
Cell 804-241-0583
regankain@ups.com<mailto:regankain@ups.com>

From: Andrea Geiger [mailto:andrea@transocean.com]
Sent: Friday, March 16, 2018 10:18 AM
To: Kain Regan (YCC2KDX) <regankain@ups.com>
Cc: louk@transocean.com
Subject: [EXTERNAL] Amazon

Ragen,

I know you've been speaking to Lou about the problems we've had with Amazon=
 delivery. The following tracking numbers are part of this issue, if you co=
uld please look into them.

1ZE161E71202201931

1ZE161E70302201878

1ZE161E70302202037

1ZE161E70302200459

1ZE161E70302200422

1ZE161E70302197133

1ZE161E70302197099

1ZE161E70302196152

1ZE161E70302196152

1ZE161E70302196090

1ZE161E70302197062

1ZE161E70302196894

1ZE161E71202196082

1ZE161E70302197053


Thanks,

Andrea Geiger
Assistant Operations Manager
Trans-Ocean Import Co., Inc.
10 Midland Avenue | Suite M00 | Port Chester, NY 10573
914.949.5656x110 | 914.937.2489 fax
andrea@transocean.com<mailto:andrea@transocean.com>

Confidentiality Notification: If you are not the intended recipient, please=
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<p class=3D"MsoNormal"><a name=3D"_MailEndCompose"><span style=3D"color:#1F=
497D">Andrea,<o:p></o:p></span></a></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">When&nbsp; I look at t=
he account we are delivering over 95% on-time.&nbsp; I have tracked the pac=
kages below and have highlighted the ones that are a UPS late but the major=
ity look like they were processed but tendered
 to us till the following day.&nbsp; &nbsp;&nbsp;Please let me know what fu=
rther assistance you may need.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p>&nbsp;</o:p></spa=
n></p>
<table class=3D"MsoNormalTable" border=3D"0" cellspacing=3D"0" cellpadding=
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<td width=3D"156" nowrap=3D"" valign=3D"bottom" style=3D"width:117.0pt;padd=
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<p class=3D"MsoNormal"><span style=3D"color:black;background:yellow;mso-hig=
hlight:yellow">1ZE161E71202201931</span><span style=3D"color:#1F497D;backgr=
ound:yellow;mso-highlight:yellow">
</span><span style=3D"color:black;background:yellow;mso-highlight:yellow"><=
o:p></o:p></span></p>
</td>
<td width=3D"172" valign=3D"top" style=3D"width:129.0pt;padding:0in 0in 0in=
 0in;height:15.0pt">
<p class=3D"MsoNormal"><span style=3D"color:black;background:yellow;mso-hig=
hlight:yellow">No reason late<o:p></o:p></span></p>
</td>
</tr>
<tr style=3D"height:15.0pt">
<td width=3D"156" nowrap=3D"" valign=3D"bottom" style=3D"width:117.0pt;padd=
ing:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class=3D"MsoNormal"><span style=3D"color:black;background:yellow;mso-hig=
hlight:yellow">1ZE161E70302201878<o:p></o:p></span></p>
</td>
<td width=3D"172" valign=3D"top" style=3D"width:129.0pt;padding:0in 0in 0in=
 0in;height:15.0pt">
<p class=3D"MsoNormal"><span style=3D"color:black;background:yellow;mso-hig=
hlight:yellow">Left in building late<o:p></o:p></span></p>
</td>
</tr>
<tr style=3D"height:15.0pt">
<td width=3D"156" nowrap=3D"" valign=3D"bottom" style=3D"width:117.0pt;padd=
ing:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class=3D"MsoNormal"><span style=3D"color:black">1ZE161E70302202037<o:p><=
/o:p></span></p>
</td>
<td width=3D"172" valign=3D"top" style=3D"width:129.0pt;padding:0in 0in 0in=
 0in;height:15.0pt">
<p class=3D"MsoNormal"><span style=3D"color:black">Weather<o:p></o:p></span=
></p>
</td>
</tr>
<tr style=3D"height:15.0pt">
<td width=3D"156" nowrap=3D"" valign=3D"bottom" style=3D"width:117.0pt;padd=
ing:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class=3D"MsoNormal"><span style=3D"color:black">1ZE161E70302200459<o:p><=
/o:p></span></p>
</td>
<td width=3D"172" valign=3D"top" style=3D"width:129.0pt;padding:0in 0in 0in=
 0in;height:15.0pt">
<p class=3D"MsoNormal"><span style=3D"color:black">On Time<o:p></o:p></span=
></p>
</td>
</tr>
<tr style=3D"height:15.0pt">
<td width=3D"156" nowrap=3D"" valign=3D"bottom" style=3D"width:117.0pt;padd=
ing:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class=3D"MsoNormal"><span style=3D"color:black;background:yellow;mso-hig=
hlight:yellow">1ZE161E70302200422<o:p></o:p></span></p>
</td>
<td width=3D"172" valign=3D"top" style=3D"width:129.0pt;padding:0in 0in 0in=
 0in;height:15.0pt">
<p class=3D"MsoNormal"><span style=3D"color:black;background:yellow;mso-hig=
hlight:yellow">No Reason late<o:p></o:p></span></p>
</td>
</tr>
<tr style=3D"height:15.0pt">
<td width=3D"156" nowrap=3D"" valign=3D"bottom" style=3D"width:117.0pt;padd=
ing:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class=3D"MsoNormal"><span style=3D"color:black">1ZE161E70302197133<o:p><=
/o:p></span></p>
</td>
<td width=3D"172" valign=3D"top" style=3D"width:129.0pt;padding:0in 0in 0in=
 0in;height:15.0pt">
<p class=3D"MsoNormal"><span style=3D"color:black">Picked up following day<=
o:p></o:p></span></p>
</td>
</tr>
<tr style=3D"height:15.0pt">
<td width=3D"156" nowrap=3D"" valign=3D"bottom" style=3D"width:117.0pt;padd=
ing:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class=3D"MsoNormal"><span style=3D"color:black">1ZE161E70302197099<o:p><=
/o:p></span></p>
</td>
<td width=3D"172" valign=3D"top" style=3D"width:129.0pt;padding:0in 0in 0in=
 0in;height:15.0pt">
<p class=3D"MsoNormal"><span style=3D"color:black">Picked up following day<=
o:p></o:p></span></p>
</td>
</tr>
<tr style=3D"height:15.0pt">
<td width=3D"156" nowrap=3D"" valign=3D"bottom" style=3D"width:117.0pt;padd=
ing:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class=3D"MsoNormal"><span style=3D"color:black">1ZE161E70302196152<o:p><=
/o:p></span></p>
</td>
<td width=3D"172" valign=3D"top" style=3D"width:129.0pt;padding:0in 0in 0in=
 0in;height:15.0pt">
<p class=3D"MsoNormal"><span style=3D"color:black">Picked up following day<=
o:p></o:p></span></p>
</td>
</tr>
<tr style=3D"height:15.0pt">
<td width=3D"156" nowrap=3D"" valign=3D"bottom" style=3D"width:117.0pt;padd=
ing:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class=3D"MsoNormal"><span style=3D"color:black">1ZE161E70302196090<o:p><=
/o:p></span></p>
</td>
<td width=3D"172" valign=3D"top" style=3D"width:129.0pt;padding:0in 0in 0in=
 0in;height:15.0pt">
<p class=3D"MsoNormal"><span style=3D"color:black">Picked up following day<=
o:p></o:p></span></p>
</td>
</tr>
<tr style=3D"height:15.0pt">
<td width=3D"156" nowrap=3D"" valign=3D"bottom" style=3D"width:117.0pt;padd=
ing:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class=3D"MsoNormal"><span style=3D"color:black">1ZE161E70302197062<o:p><=
/o:p></span></p>
</td>
<td width=3D"172" valign=3D"top" style=3D"width:129.0pt;padding:0in 0in 0in=
 0in;height:15.0pt">
<p class=3D"MsoNormal"><span style=3D"color:black">Not picked up<o:p></o:p>=
</span></p>
</td>
</tr>
<tr style=3D"height:15.0pt">
<td width=3D"156" nowrap=3D"" valign=3D"bottom" style=3D"width:117.0pt;padd=
ing:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class=3D"MsoNormal"><span style=3D"color:black;background:yellow;mso-hig=
hlight:yellow">1ZE161E70302196894<o:p></o:p></span></p>
</td>
<td width=3D"172" valign=3D"top" style=3D"width:129.0pt;padding:0in 0in 0in=
 0in;height:15.0pt">
<p class=3D"MsoNormal"><span style=3D"color:black;background:yellow;mso-hig=
hlight:yellow">No Reason late<o:p></o:p></span></p>
</td>
</tr>
<tr style=3D"height:15.0pt">
<td width=3D"156" nowrap=3D"" valign=3D"bottom" style=3D"width:117.0pt;padd=
ing:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class=3D"MsoNormal"><span style=3D"color:black">1ZE161E71202196082<o:p><=
/o:p></span></p>
</td>
<td width=3D"172" valign=3D"top" style=3D"width:129.0pt;padding:0in 0in 0in=
 0in;height:15.0pt">
<p class=3D"MsoNormal"><span style=3D"color:black">Picked up following day<=
o:p></o:p></span></p>
</td>
</tr>
<tr style=3D"height:15.0pt">
<td width=3D"156" nowrap=3D"" valign=3D"bottom" style=3D"width:117.0pt;padd=
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<p class=3D"MsoNormal"><span style=3D"color:black">1ZE161E70302197053<o:p><=
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</td>
<td width=3D"172" valign=3D"top" style=3D"width:129.0pt;padding:0in 0in 0in=
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<p class=3D"MsoNormal"><span style=3D"color:black">Picked up following day<=
o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p>&nbsp;</o:p></spa=
n></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p>&nbsp;</o:p></spa=
n></p>
<div>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">Regan Kain<o:p></o:p><=
/span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">Senior Account Manager=
<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">UPS<o:p></o:p></span><=
/p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">Cell 804-241-0583<o:p>=
</o:p></span></p>
<p class=3D"MsoNormal"><a href=3D"mailto:regankain@ups.com"><span style=3D"=
color:blue">regankain@ups.com</span></a><span style=3D"color:#1F497D"><o:p>=
</o:p></span></p>
</div>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p>&nbsp;</o:p></spa=
n></p>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
<p class=3D"MsoNormal"><b>From:</b> Andrea Geiger [mailto:andrea@transocean=
.com] <br>
<b>Sent:</b> Friday, March 16, 2018 10:18 AM<br>
<b>To:</b> Kain Regan (YCC2KDX) &lt;regankain@ups.com&gt;<br>
<b>Cc:</b> louk@transocean.com<br>
<b>Subject:</b> [EXTERNAL] Amazon<o:p></o:p></p>
</div>
</div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">Ragen,<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">I know you&#8217;ve been speaking to Lou about the p=
roblems we&#8217;ve had with Amazon delivery. The following tracking number=
s are part of this issue, if you could please look into them.<o:p></o:p></p=
>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<table class=3D"MsoNormalTable" border=3D"0" cellspacing=3D"0" cellpadding=
=3D"0" width=3D"0" style=3D"width:123.0pt;border-collapse:collapse">
<tbody>
<tr style=3D"height:15.0pt">
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ing:0in 5.4pt 0in 5.4pt;height:15.0pt">
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ing:0in 5.4pt 0in 5.4pt;height:15.0pt">
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<p class=3D"MsoNormal">Thanks,<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">Andrea Geiger<o:p></o:p></p>
<p class=3D"MsoNormal">Assistant Operations Manager<o:p></o:p></p>
<p class=3D"MsoNormal">Trans-Ocean Import Co., Inc.<o:p></o:p></p>
<p class=3D"MsoNormal">10 Midland Avenue | Suite M00 | Port Chester, NY 105=
73<o:p></o:p></p>
<p class=3D"MsoNormal">914.949.5656x110 | 914.937.2489 fax<o:p></o:p></p>
<p class=3D"MsoNormal"><a href=3D"mailto:andrea@transocean.com">andrea@tran=
socean.com</a><o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal"><u><span style=3D"font-size:10.0pt">Confidentiality =
Notification:</span></u><span style=3D"font-size:10.0pt"> If you are not th=
e intended recipient, please do not&nbsp;disclose, disseminate, copy, distr=
ibute or take any action in reliance on the
 contents of this electronic transmission.&nbsp; If you have received this =
electronic transmission in error, please notify us by telephone and immedia=
tely delete this message. As E-mail transmissions cannot be guaranteed secu=
re or error-free the sender does not
 accept any liability for errors or omissions in the contents of this messa=
ge, which arise because of electronic transmission. Any documents accompany=
ing this electronic transmission and the information contained herein belon=
g to the sender and are privileged
 and intended only for the use of the individual(s) named above.</span><o:p=
></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
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