Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id WLTEJPSdplpHawAAInt2oQ ; Mon, 12 Mar 2018 08:34:12 -0700 Return-path: Envelope-to: louk@transocean.com, sandyn@transocean.com, andrea@transocean.com Delivery-date: Mon, 12 Mar 2018 08:34:12 -0700 Received: from mail.tamarackcountryclub.com ([72.68.146.7]:62148 helo=TOWKSTAYolanda) by vps.transocean.com with esmtpa (Exim 4.89_1) (envelope-from ) id 1evPSm-0007Ml-74; Mon, 12 Mar 2018 08:34:12 -0700 Reply-To: From: "yolanda noriega" To: "'Andrea Geiger'" Cc: "'Sandy Noriega'" , Subject: FW: Kensington Row Collection - Incorrect Image On Website Check-Out Date: Mon, 12 Mar 2018 11:34:12 -0400 Organization: Transocean Import Inc Message-ID: <017301d3ba17$92f5c1f0$b8e145d0$@transocean.com> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_0174_01D3B9F6.0BE50C50" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AdO6F5JFXg4Q9LzMR7yj24NyTr7aUQ== Content-Language: en-us This is a multipart message in MIME format. ------=_NextPart_000_0174_01D3B9F6.0BE50C50 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Hi Andrea, Can you please forward this error notification to the IT dept. so that = they can look into this and make any corrections in the website? =20 =20 I wanted to alert you to a mistake on your website.=20 =20 I just placed an order for the Terrace 1791/76 Dragonfly Green rug in = the 39" x 59" size. (TER45179176) However when I go to the drop box to pull up the 39" x 59" size - a = photo of the round rug appears instead of the rectangular rug photo. Please let your IT department know that there is an error in that = program that pulls up the wrong rug. =20 Thank you, Yolanda Noriega Customer Service Rep. Trans-Ocean Imports 10 Midland Ave. | Ste.M00 | Port Chester, NY 10573 914.949.5656 Ext. 2 | 914.937.3140 =20 Confidentiality Notification: If you are not the intended recipient, = please do not disclose, disseminate, copy, distribute or take any action = in reliance on the contents of this electronic transmission. If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above. =20 =20 From: kensingtonrow@aol.com =20 Sent: Sunday, March 11, 2018 10:00 AM To: yolanda@transocean.com Subject: Kensington Row Collection =20 Hi Yolanda Hope you had a great weekend. I wanted to alert you to a mistake on your website.=20 =20 I just placed an order for the Terrace 1791/76 Dragonfly Green rug in = the 39" x 59" size. However when I go to the drop box to pull up the 39" x 59" size - a = photo of the round rug appears instead of the rectangular rug photo. Please let your IT department know that there is an error in that = program that pulls up the wrong rug. =20 I want to make sure that I have ordered the 39" x 59" rug for my = customer Cynthia Swan. =20 Please confirm when you can. Thanks for your help and have a great day =20 My best regards, Michael ------=_NextPart_000_0174_01D3B9F6.0BE50C50 Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable

Hi = Andrea,

Can you please forward this = error notification to the IT dept. so that they can look into this and = make any corrections in the website?

I = wanted to alert you to a mistake on your website. =

I = just placed an order for the Terrace 1791/76 Dragonfly Green rug in the = 39" x 59" size. (TER45179176)=

Howev= er when I go to the drop box to pull up the 39" x 59" size - a = photo of the round rug appears instead of the rectangular rug = photo.=

Pleas= e let your IT department know that there is an error in that program = that pulls up the wrong rug.=

Thank = you,

Yolanda = Noriega

Customer Service = Rep.

Trans-Ocean = Imports

10 Midland Ave. | Ste.M00 | = Port Chester, NY 10573

914.949.5656 Ext. 2 | = 914.937.3140

Confidentiality = Notification: = If you are not the intended recipient, please do not disclose, = disseminate, copy, distribute or take any action in reliance on the = contents of this electronic transmission. If you have received = this electronic transmission in error, please notify us by telephone and = immediately delete this message. As E-mail transmissions cannot be = guaranteed secure or error-free the sender does not accept any liability = for errors or omissions in the contents of this message, which arise = because of electronic transmission. Any documents accompanying this = electronic transmission and the information contained herein belong to = the sender and are privileged and intended only for the use of the = individual(s) named above.

From: kensingtonrow@aol.com = <kensingtonrow@aol.com>
Sent: Sunday, March 11, 2018 = 10:00 AM
To: yolanda@transocean.com
Subject: = Kensington Row Collection

Hi Yolanda

Hope you had a great weekend.

I wanted to alert you to a mistake on your website. =

I just placed an order for the Terrace 1791/76 Dragonfly = Green rug in the 39" x 59" size.

However when I go to the drop box to pull up the 39" = x 59" size - a photo of the round rug appears instead of the = rectangular rug photo.

Please let your IT department know that there is an error = in that program that pulls up the wrong rug.

I want to make sure that I have ordered the 39" x = 59" rug for my customer Cynthia Swan.

Please confirm when you can.

Thanks for your help and have a great day

My best regards,

Michael

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