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Date: Sat, 10 Mar 2018 09:31:29 -0500 (EST)
From: "charie@generixllc.com charie@generixllc.com" <charie@generixllc.com>
Reply-To: 
	"charie@generixllc.com charie@generixllc.com" <charie@generixllc.com>
To: Lou Koprivec <louk@transocean.com>
Message-ID: <225067891.246318.1520692289972@privateemail.com>
In-Reply-To: <09e601d3b7e8$cfe603d0$6fb20b70$@transocean.com>
References: <1920104470.79903.1519935229354@privateemail.com>
 <001701d3b19c$9f0b0370$dd210a50$@transocean.com>
 <991498232.84863.1519954620755@privateemail.com>
 <09e601d3b7e8$cfe603d0$6fb20b70$@transocean.com>
Subject: RE: user manual for the Electromagnetic Frequency Radiation
 Detector
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 Content preview:  Hi Sir Lou, No problem Sir, I will forward your request to
    the return/replacement department so that they can start processing the return
    process. An instruction will be sent to your email address. Thank you. [...]
    
 
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Hi Sir Lou,
No problem Sir, I will forward your request to the return/replacement department so that they can start processing the return process.
An instruction will be sent to your email address.
Thank you.

Regards,
Charie


> On March 9, 2018 at 3:54 PM Lou Koprivec <louk@transocean.com> wrote:
> 
> 
>     Charie,
> 
>     Since I have heard anything please process the return and credit our credit card.  The meter is not working and no one has contacted us on how to recalibrate. 
> 
>      
> 
>     Thanks,
> 
>     Lou
> 
>      
> 
>     From: Lou Koprivec <louk@transocean.com>
>     Sent: Monday, March 05, 2018 11:05 AM
>     To: 'charie@generixllc.com charie@generixllc.com' <charie@generixllc.com>
>     Subject: RE: user manual for the Electromagnetic Frequency Radiation Detector
> 
>      
> 
>     Charie,
> 
>     Please let me know how we can recalibrate the meter or process the return. 
> 
>      
> 
>     Thanks,
> 
>     Lou
> 
>      
> 
>     From: charie@generixllc.com mailto:charie@generixllc.com charie@generixllc.com mailto:charie@generixllc.com <charie@generixllc.com mailto:charie@generixllc.com >
>     Sent: Thursday, March 01, 2018 8:37 PM
>     To: louk@transocean.com mailto:louk@transocean.com
>     Subject: RE: user manual for the Electromagnetic Frequency Radiation Detector
> 
>      
> 
>     Hi Lou,
>     I'm sorry to hear that, I will forward your concern to my manager to process the return of the item.
>     Thank you.
> 
> 
>     Regards,
>     Charie
> 
> 
>         > > 
> >         On March 1, 2018 at 3:33 PM Lou Koprivec <louk@transocean.com mailto:louk@transocean.com > wrote:
> > 
> >         Charie,
> > 
> >         I have this and it does not say how to calibrate the meter.  The meter next to yours shows a reading of .89 ut while your meter is above 19.99 ut.  I guess you will need to process the return and replacement.
> > 
> >         Thanks,
> > 
> >         Lou Koprivec
> > 
> >         Vice President of Operations
> > 
> >         Trans-Ocean Import Co., Inc.
> > 
> >         10 Midland Ave, Suite M00, Port Chester, NY 10573
> > 
> >         914.949.5656 x126 | 914.937.3140 fax
> > 
> >         louk@transocean.com mailto:louk@transocean.com
> > 
> >          
> > 
> >         Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission.  If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above.
> > 
> >          
> > 
> >         From: charie@generixllc.com mailto:charie@generixllc.com charie@generixllc.com mailto:charie@generixllc.com <charie@generixllc.com mailto:charie@generixllc.com >
> >         Sent: Thursday, March 01, 2018 3:14 PM
> >         To: louk@transocean.com mailto:louk@transocean.com
> >         Subject: user manual for the Electromagnetic Frequency Radiation Detector
> > 
> >          
> > 
> >         Hi,
> > 
> >         I attached the user manual for the Electromagnetic Frequency Radiation Detector.
> > 
> >         I hope it helps.
> > 
> >         Thank you.
> > 
> >          
> > 
> >         Regards,
> > 
> >         Charie
> > 
> >     > 
> 
>      
> 
 

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</style></head><body>Hi Sir Lou,<br>No problem Sir, I will forward your req=
uest to the return/replacement department so that they can start processing=
 the return process.<br>An instruction will be sent to your email address.<=
br>Thank you.<br><br>Regards,<br>Charie<br><br><blockquote type=3D"cite">
On March 9, 2018 at 3:54 PM Lou Koprivec &#60;louk@transocean.com&#62; wrot=
e:<br><br><div class=3D"WordSection1"><p class=3D"MsoNormal"><span style=3D=
"font-size: 12.0pt;">Charie,</span></p><p class=3D"MsoNormal"><span style=
=3D"font-size: 12.0pt;">Since I have heard anything please process the retu=
rn and credit our credit card.&#160; The meter is not working and no one ha=
s contacted us on how to recalibrate.&#160; </span></p><p class=3D"MsoNorma=
l"><span style=3D"font-size: 12.0pt;">&#160;</span></p><div><p class=3D"Mso=
Normal"><span style=3D"font-size: 12.0pt;">Thanks,</span></p><p class=3D"Ms=
oNormal"><span style=3D"font-size: 12.0pt;">Lou</span></p></div><p class=3D=
"MsoNormal"><span style=3D"font-size: 12.0pt;">&#160;</span></p><div><div s=
tyle=3D"border: none;border-top: solid #E1E1E1 1.0pt;padding: 3.0pt 0in 0in=
 0in;"><p class=3D"MsoNormal"><b>From:</b> Lou Koprivec &#60;louk@transocea=
n.com&#62; <br><b>Sent:</b> Monday, March 05, 2018 11:05 AM<br><b>To:</b> &=
#39;charie@generixllc.com charie@generixllc.com&#39; &#60;charie@generixllc=
.com&#62;<br><b>Subject:</b> RE: user manual for the Electromagnetic Freque=
ncy Radiation Detector</p></div></div><p class=3D"MsoNormal">&#160;</p><p c=
lass=3D"MsoNormal"><span style=3D"font-size: 12.0pt;">Charie,</span></p><p =
class=3D"MsoNormal"><span style=3D"font-size: 12.0pt;">Please let me know h=
ow we can recalibrate the meter or process the return.&#160; </span></p><p =
class=3D"MsoNormal"><span style=3D"font-size: 12.0pt;">&#160;</span></p><di=
v><p class=3D"MsoNormal"><span style=3D"font-size: 12.0pt;">Thanks,</span><=
/p><p class=3D"MsoNormal"><span style=3D"font-size: 12.0pt;">Lou</span></p>=
</div><p class=3D"MsoNormal"><span style=3D"font-size: 12.0pt;">&#160;</spa=
n></p><div><div style=3D"border: none;border-top: solid #E1E1E1 1.0pt;paddi=
ng: 3.0pt 0in 0in 0in;"><p class=3D"MsoNormal"><b>From:</b> <a href=3D"mail=
to:charie@generixllc.com">charie@generixllc.com</a> <a href=3D"mailto:chari=
e@generixllc.com">charie@generixllc.com</a> &#60;<a href=3D"mailto:charie@g=
enerixllc.com">charie@generixllc.com</a>&#62; <br><b>Sent:</b> Thursday, Ma=
rch 01, 2018 8:37 PM<br><b>To:</b> <a href=3D"mailto:louk@transocean.com">l=
ouk@transocean.com</a><br><b>Subject:</b> RE: user manual for the Electroma=
gnetic Frequency Radiation Detector</p></div></div><p class=3D"MsoNormal">&=
#160;</p><p class=3D"MsoNormal" style=3D"margin-bottom: 12.0pt;">Hi Lou,<br=
>I&#39;m sorry to hear that, I will forward your concern to my manager to p=
rocess the return of the item.<br>Thank you.<br><br><br>Regards,<br>Charie<=
br><br></p><blockquote><p class=3D"MsoNormal" style=3D"margin-bottom: 12.0p=
t;">On March 1, 2018 at 3:33 PM Lou Koprivec &#60;<a href=3D"mailto:louk@tr=
ansocean.com">louk@transocean.com</a>&#62; wrote:</p><div><p class=3D"MsoNo=
rmal"><span style=3D"font-size: 12.0pt;font-family: &quot;Arial&quot;,sans-=
serif;color: blue;">Charie,</span></p><p class=3D"MsoNormal"><span style=3D=
"font-size: 12.0pt;font-family: &quot;Arial&quot;,sans-serif;color: blue;">=
I have this and it does not say how to calibrate the meter.&#160; The meter=
 next to yours shows a reading of .89 ut while your meter is above 19.99 ut=
.&#160; I guess you will need to process the return and replacement.</span>=
</p><p class=3D"MsoNormal"><span style=3D"font-size: 12.0pt;font-family: &q=
uot;Arial&quot;,sans-serif;color: blue;">Thanks,</span></p><div><p class=3D=
"MsoNormal"><span style=3D"font-size: 10.0pt;font-family: &quot;Arial&quot;=
,sans-serif;color: blue;">Lou Koprivec</span></p><p class=3D"MsoNormal"><sp=
an style=3D"font-size: 10.0pt;font-family: &quot;Arial&quot;,sans-serif;col=
or: blue;">Vice President of Operations </span></p><p class=3D"MsoNormal"><=
span style=3D"font-size: 10.0pt;font-family: &quot;Arial&quot;,sans-serif;c=
olor: blue;">Trans-Ocean Import Co., Inc.</span></p><p class=3D"MsoNormal">=
<span style=3D"font-size: 10.0pt;font-family: &quot;Arial&quot;,sans-serif;=
color: blue;">10 Midland Ave, Suite M00, Port Chester, NY 10573</span></p><=
p class=3D"MsoNormal"><span style=3D"font-size: 10.0pt;font-family: &quot;A=
rial&quot;,sans-serif;color: blue;">914.949.5656&#160;x126 | 914.937.3140 f=
ax</span></p><p class=3D"MsoNormal"><span style=3D"font-size: 10.0pt;font-f=
amily: &quot;Arial&quot;,sans-serif;color: black;"><a href=3D"mailto:louk@t=
ransocean.com"><span style=3D"color: blue;">louk@transocean.com</span></a><=
/span></p><p class=3D"MsoNormal"><span style=3D"color: blue;">&#160;</span>=
</p><p class=3D"MsoNormal"><u><span style=3D"font-size: 10.0pt;font-family:=
 &quot;Arial&quot;,sans-serif;color: blue;">Confidentiality Notification:</=
span></u><span style=3D"font-size: 10.0pt;font-family: &quot;Arial&quot;,sa=
ns-serif;color: blue;"> If you are not the intended recipient, please do no=
t&#160;disclose, disseminate, copy, distribute or take any action in relian=
ce on the contents of this electronic transmission.&#160; If you have recei=
ved this electronic transmission in error, please notify us by telephone an=
d immediately delete this message. As E-mail transmissions cannot be guaran=
teed secure or error-free the sender does not accept any liability for erro=
rs or omissions in the contents of this message, which arise because of ele=
ctronic transmission. Any documents accompanying this electronic transmissi=
on and the information contained herein belong to the sender and are privil=
eged and intended only for the use of the individual(s) named above.</span>=
</p></div><p class=3D"MsoNormal"><span style=3D"font-size: 12.0pt;font-fami=
ly: &quot;Arial&quot;,sans-serif;color: blue;">&#160;</span></p><div><div s=
tyle=3D"border: none;border-top: solid #E1E1E1 1.0pt;padding: 3.0pt 0in 0in=
 0in;"><p class=3D"MsoNormal"><b>From:</b> <a href=3D"mailto:charie@generix=
llc.com">charie@generixllc.com</a> <a href=3D"mailto:charie@generixllc.com"=
>charie@generixllc.com</a> &#60;<a href=3D"mailto:charie@generixllc.com">ch=
arie@generixllc.com</a>&#62; <br><b>Sent:</b> Thursday, March 01, 2018 3:14=
 PM<br><b>To:</b> <a href=3D"mailto:louk@transocean.com">louk@transocean.co=
m</a><br><b>Subject:</b> user manual for the Electromagnetic Frequency Radi=
ation Detector</p></div></div><p class=3D"MsoNormal">&#160;</p><p>Hi,</p><p=
>I attached the user manual for the&#160;Electromagnetic Frequency Radiatio=
n Detector.</p><p>I hope it helps.</p><p>Thank you.</p><p>&#160;</p><p>Rega=
rds,</p><p>Charie</p></div></blockquote><p class=3D"MsoNormal"><br>&#160;</=
p></div></blockquote>
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