Return-Path: Delivered-To: kathy@transocean.com Received: from vps.transocean.com by vps.transocean.com with LMTP id YOJBJhrn2Vp2WgAAInt2oQ for ; Fri, 20 Apr 2018 06:11:54 -0700 Return-path: Envelope-to: kathy@transocean.com Delivery-date: Fri, 20 Apr 2018 06:11:54 -0700 Received: from cpe-108-176-149-73.nyc.res.rr.com ([108.176.149.73]:51430 helo=Laptop1pc) by vps.transocean.com with esmtpa (Exim 4.89_1) (envelope-from ) id 1f9VpR-0006ED-Pk for kathy@transocean.com; Fri, 20 Apr 2018 06:11:54 -0700 From: "Rob Malena" To: References: <1523559684676.11468@moananursery.com>,<5093b077e72d4b0085999218fb7d4abb@EXCHANGE.moananursery.com> <1524176018856.35180@moananursery.com> In-Reply-To: <1524176018856.35180@moananursery.com> Subject: FW: Transocean Import - Order Confirmation Date: Fri, 20 Apr 2018 09:11:51 -0400 Message-ID: <004b01d3d8a9$260830e0$721892a0$@transocean.com> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_004C_01D3D887.9EFDBCD0" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AQGIjdZDeq+1DpyQC0pko/tVQeGXrAJGK7r1AuDiDcCkdv0+IA== Content-Language: en-us This is a multipart message in MIME format. ------=_NextPart_000_004C_01D3D887.9EFDBCD0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Kathy, =20 Please see the email below from Moana Nursery in Nevada. I have sent an = email to her asking for the items that were under shipped, yet invoiced. = =20 Can we have credits issued for two pieces? Or, must I have that back = before we can get the credits issued?=20 =20 =20 Robert Malena Regional Sales Manager Trans-Ocean Import Co., Inc. 10 Midland Avenue|Ste: M-00|Port Chester, NY 10573 917.509.7471 ph. 914.937.3140 fax 914.949.5656 cust. serv. Robert@transocean.com =20 www.transocean.com =20 =20 Confidentiality Notification: If you are not the intended recipient, = please do not disclose, disseminate, copy, distribute or take any action = in reliance on the contents of this electronic transmission. If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above. =20 =20 From: Melody Arnold =20 Sent: Thursday, April 19, 2018 6:14 PM To: Rob Subject: Re: Transocean Import - Order Confirmation =20 =E2=80=8BHi Rob, On all three orders, we were under shipped on a few styles and over = shipped on a few styles, it looks like, to try and fill the total number = of rugs ordered. However, on two of the invoices we ended up being one = rug short of the total number of rugs that were invoiced. So on invoice = #874322 we were short one rug and on invoice #874321we were short one = rug. Could you send me a credit for a total of two rugs? =20 Thank you - Melody =20 Melody Arnold=20 Buyer Moana Nursery 1100 W. Moana Lane Reno, NV 89509 775-825-0602, x132 melodya@moananursery.com =20 =20 =20 =20 =20 _____ =20 From: Rob > Sent: Thursday, April 12, 2018 12:24 PM To: Melody Arnold Subject: Re: Transocean Import - Order Confirmation=20 =20 Hi Melody, =20 Great. Kathy said she would have them available and ready to go today. = So sorry for the delay. =20 Please let me know uf there is anything else at all you may need.=20 =20 Thanks, Rob =20 =20 =20 Robert Malena Regional Sales Manager Trans Ocean Import Co., Inc. One Midland Ave | Suite M-00 | Port Chester, NY 10573 917-509-7471 mobile 914-939-3161 fax 914-949-5656 cust. svc Robert@transocean.com =20 www.transocean.com =20 =20 =20 =20 -------- Original message -------- From: Melody Arnold >=20 Date: 4/12/18 3:01 PM (GMT-05:00)=20 To: Rob Malena >=20 Subject: Re: Transocean Import - Order Confirmation=20 =20 =E2=80=8BI called customer service and got the UPC's so need to follow = through. =20 Melody Arnold=20 Buyer Moana Nursery 1100 W. Moana Lane Reno, NV 89509 775-825-0602, x132 melodya@moananursery.com =20 =20 =20 =20 =20 _____ =20 From: Rob Malena > Sent: Wednesday, April 11, 2018 3:47 PM To: Melody Arnold Subject: RE: Transocean Import - Order Confirmation=20 =20 Hi Melody, =20 I=E2=80=99m sorry. I haven=E2=80=99t forgotten. We have been prepping = for High Point Market and it=E2=80=99s been hard to get anything done as = all hands are involved. I did send a reminder to that department this = afternoon, and should have it tomorrow.=20 =20 I=E2=80=99m sorry for the delay.=20 =20 Please let me know if there is anything else I can do for you.=20 =20 Thanks so much, Rob =20 =20 Robert Malena Regional Sales Manager Trans-Ocean Import Co., Inc. 10 Midland Avenue|Ste: M-00|Port Chester, NY 10573 917.509.7471 ph. 914.937.3140 fax 914.949.5656 cust. serv. Robert@transocean.com =20 www.transocean.com =20 =20 Confidentiality Notification: If you are not the intended recipient, = please do not disclose, disseminate, copy, distribute or take any action = in reliance on the contents of this electronic transmission. If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above. =20 =20 From: Melody Arnold >=20 Sent: Wednesday, April 11, 2018 6:34 PM To: Rob > Subject: Re: Transocean Import - Order Confirmation =20 =E2=80=8BHi Rob, just a friendly reminder if you can get me the UPC'S = for my order, thanks! =20 Melody Arnold=20 Buyer Moana Nursery 1100 W. Moana Lane Reno, NV 89509 775-825-0602, x132 melodya@moananursery.com =20 =20 =20 =20 =20 _____ =20 From: Rob > Sent: Monday, April 9, 2018 5:48 PM To: Melody Arnold Subject: Re: Transocean Import - Order Confirmation=20 =20 Hi Melody, =20 I can absolutely provide UPCs for the rugs you ordered. I will get that = over to you tomorrow. =20 Let me know if there is anything else I can do for you.=20 =20 Thanks, Rob =20 =20 =20 Robert Malena Regional Sales Manager Trans Ocean Import Co., Inc. One Midland Ave | Suite M-00 | Port Chester, NY 10573 917-509-7471 mobile 914-939-3161 fax 914-949-5656 cust. svc Robert@transocean.com =20 www.transocean.com =20 =20 =20 =20 -------- Original message -------- From: Melody Arnold >=20 Date: 4/9/18 7:56 PM (GMT-05:00)=20 To: Rob Malena >=20 Subject: Re: Transocean Import - Order Confirmation=20 =20 =E2=80=8BHi Rob, I could use a list of UPC codes for the rugs I ordered. Is this = something you can provide? =20 Thank you - Melody =20 Melody Arnold=20 Buyer Moana Nursery 1100 W. Moana Lane Reno, NV 89509 775-825-0602, x132 melodya@moananursery.com =20 =20 =20 =20 =20 _____ =20 From: Rob Malena > Sent: Tuesday, April 3, 2018 5:38 AM To: Melody Arnold Subject: RE: Transocean Import - Order Confirmation=20 =20 Hi Melody, =20 OK, I will consolidate the 5/4 and 5/11 ship dates and cancel the later = ship dates for the Sparks store.=20 =20 Please let me know if you have any questions, or if there is anything I = can do for you.=20 =20 Thanks very much, Rob=20 =20 =20 Robert Malena Regional Sales Manager Trans-Ocean Import Co., Inc. 10 Midland Avenue|Ste: M-00|Port Chester, NY 10573 917.509.7471 ph. 914.937.3140 fax 914.949.5656 cust. serv. Robert@transocean.com =20 www.transocean.com =20 =20 Confidentiality Notification: If you are not the intended recipient, = please do not disclose, disseminate, copy, distribute or take any action = in reliance on the contents of this electronic transmission. If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above. =20 =20 From: Melody Arnold >=20 Sent: Monday, April 02, 2018 7:02 PM To: Rob Malena > Subject: Re: Transocean Import - Order Confirmation =20 =E2=80=8B=E2=80=8BHi Rob, Please consolidate the back ordered items that ship 5/4 and 5/11 so that = they ship together to all of the stores. On the Sparks order, just = cancel the Dragonfly Midnight and the Hummingbird Sky that come at the = later ship dates. It's just too hard to coordinate all of these = different ship dates with three different stores. I think this will = help simplify things. =20 Thank you - Melody =20 =20 Melody Arnold=20 Buyer Moana Nursery 1100 W. Moana Lane Reno, NV 89509 775-825-0602, x132 melodya@moananursery.com =20 =20 =20 =20 =20 _____ =20 From: Rob Malena > Sent: Thursday, March 29, 2018 12:07 PM To: Melody Arnold Subject: Transocean Import - Order Confirmation=20 =20 Hi Melody, =20 Thank you again for your order. Attached please find confirmations for = all three orders.=20 =20 You will see that there are certain patterns that are not due to ship = until 5/4 on two of the orders. The order for the Sparks store has items = that will ship in a four different lots. I can ship as available, or = consolidate shipments on the Sparks order. Just let me know. I apologize = if this causes any inconvenience for you.=20 =20 Please note that you will not be charged for freight on the backordered = pieces.=20 ------=_NextPart_000_004C_01D3D887.9EFDBCD0 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable

Kathy,<= /span>

 <= /span>

Please see the = email below from Moana Nursery in Nevada. I have sent an email to her = asking for the items that were under shipped, yet invoiced. =

 <= /span>

Can we have = credits issued for two pieces? Or, must I have that back before we can = get the credits issued?

 <= /span>

 

Robert Malena

Regional = Sales Manager
Trans-Ocean Import Co., Inc.
10 Midland = Avenue|Ste: M-00|Port Chester, NY 10573
917.509.7471 ph.

914.937.3140 fax

914.949.5656 cust. serv.

Robert@transocean.com

www.transocean.com =

 

Con= fidentiality Notification: If you are not the intended recipient, please = do not disclose, disseminate, copy, distribute or take any action in = reliance on the contents of this electronic transmission.  If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above.

 

 <= /span>

From: = Melody Arnold <MelodyA@moananursery.com>
Sent: = Thursday, April 19, 2018 6:14 PM
To: Rob = <robert@transocean.com>
Subject: Re: Transocean Import - = Order Confirmation

 

=E2=80=8BHi = Rob,

On all three orders, we were = under shipped on a few styles and over shipped on a = few styles, it looks like, to try and fill the total number of rugs = ordered.  However, on two of the invoices we ended up being one rug = short of the total number of rugs that were invoiced.  So = on invoice #874322 we were short one rug and on invoice #874321we were = short one rug.  Could you send me a credit for a total of two = rugs?

 

Thank you - = Melody

 

Melody Arnold

<= p class=3DMsoNormal>Buyer

<= p class=3DMsoNormal>Moana Nursery

<= p class=3DMsoNormal>1100 W. Moana Lane

<= p class=3DMsoNormal>Reno, NV  89509

<= p class=3DMsoNormal>775-825-0602, x132

<= p class=3DMsoNormal>melodya@moananursery.com

<= p class=3DMsoNormal> 

=

 

=

 =

 =

From: Rob <robert@transocean.com>
Sent: Thursday, April 12, 2018 12:24 PM
To: Melody = Arnold
Subject: Re: Transocean Import - Order = Confirmation =

 

Hi = Melody,

 

Great. Kathy said she would = have them available and ready to go today. So sorry for the = delay.

 

Please let me know uf there is = anything else at all you may = need. 

 

Thanks,

Rob

<= div>

 

 

 

Rob= ert Malena

Regional Sales = Manager

Tra= ns Ocean Import Co., Inc.

One = Midland Ave | Suite M-00 |

Port = Chester, NY 10573

917-509-7471 = mobile

914-939-3161 = fax

914-949-5656  cust. = svc

 

 

 

-------- Original message = --------

From: Melody Arnold <MelodyA@moananursery.com>=

Date: 4/12/18 3:01 PM (GMT-05:00) =

To: Rob Malena <robert@transocean.com> =

Subject: Re: Transocean Import - = Order Confirmation

 

=

=E2=80=8BI = called customer service and got the UPC's so need to follow = through.

 

Melody Arnold

Buyer

Moana Nursery

1100 W. Moana Lane

Reno, NV  89509

775-825-0602, x132

melodya@moananursery.com

 

 

 =

 =

From: Rob Malena <robert@transocean.com>
Sent: Wednesday, April 11, 2018 3:47 PM
To: Melody = Arnold
Subject: RE: Transocean Import - Order = Confirmation =

 

Hi = Melody,

&nbs= p;

I=E2= =80=99m sorry. I haven=E2=80=99t forgotten. We have been prepping for = High Point Market and it=E2=80=99s been hard to get anything done as all = hands are involved. I did send a reminder to that department this = afternoon, and should have it tomorrow.

&nbs= p;

I=E2= =80=99m sorry for the delay.

&nbs= p;

Plea= se let me know if there is anything else I can do for you.

&nbs= p;

Than= ks so much,

Rob<= /span>

&nbs= p;

 

Robert Malena

Regional Sales = Manager
Trans-Ocean Import Co., Inc.
10 Midland Avenue|Ste: = M-00|Port Chester, NY 10573
917.509.7471 ph.

914.937.3140 = fax

914.949.5656 = cust. = serv.

Robert@transocean.com

www.transocean.com

&nbs= p;

Con= fidentiality Notification: If you are not the intended recipient, please = do not disclose, disseminate, copy, distribute or take any action in = reliance on the contents of this electronic transmission.  If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above.

&nbs= p;

&nbs= p;

From: = Melody Arnold <MelodyA@moananursery.com>=
Sent: Wednesday, April 11, 2018 6:34 PM
To: Rob = <robert@transocean.com>
Subject: Re: Transocean Import - Order = Confirmation

 

=E2=80=8BHi Rob, just a friendly = reminder if you can get me the UPC'S for my order, thanks!

 

Melody Arnold

Buyer

Moana Nursery

1100 W. Moana Lane

Reno, NV  89509

775-825-0602, x132

 

 

 

 

From: Rob <robert@transocean.com>
Sent: Monday, April 9, 2018 5:48 PM
To: Melody = Arnold
Subject: Re: Transocean Import - Order = Confirmation =

 

Hi = Melody,

 

I can = absolutely provide UPCs for the rugs you ordered. I will get that over = to you tomorrow.

 

Let me = know if there is anything else I can do for you. 

 

Thanks,

Rob

 

 

 

Rob= ert Malena

Regional Sales = Manager

Tra= ns Ocean Import Co., Inc.

One = Midland Ave | Suite M-00 |

Port = Chester, NY 10573

917-509-7471 mobile

914-939-3161 fax

914-949-5656  cust. = svc

 

 

 

-------- = Original message --------

From: = Melody Arnold <MelodyA@moananursery.com>=

Date: = 4/9/18 7:56 PM (GMT-05:00)

To: Rob = Malena <robert@transocean.com> =

Subject: = Re: Transocean Import - Order Confirmation

 

=E2=80=8BHi = Rob,

I could use a list of UPC codes = for the rugs I ordered.  Is this something you can = provide?

 

<= span style=3D'font-size:12.0pt;color:#212121'>Thank you - = Melody

 

Melody Arnold

Buyer

Moana Nursery

1100 W. Moana Lane

Reno, NV  89509

775-825-0602, x132

 

 

 

 

From: Rob Malena <robert@transocean.com>
Sent: Tuesday, April 3, 2018 5:38 AM
To: Melody = Arnold
Subject: RE: Transocean Import - Order = Confirmation =

 

Hi = Melody,

&nbs= p;

OK, = I will consolidate the 5/4 and 5/11 ship dates and cancel the later ship = dates for the Sparks store.

&nbs= p;

Plea= se let me know if you have any questions, or if there is anything I can = do for you.

&nbs= p;

Than= ks very much,

Rob =

&nbs= p;

 

Robert Malena

Regional Sales Manager
Trans-Ocean Import = Co., Inc.
10 Midland Avenue|Ste: M-00|Port Chester, NY = 10573
917.509.7471 ph.

914.937.3140 fax

914.949.5656 cust. serv.

Robert@transocean.com

www.transocean.com

&nbs= p;

Con= fidentiality Notification: If you are not the intended recipient, please = do not disclose, disseminate, copy, distribute or take any action in = reliance on the contents of this electronic transmission.  If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above.

&nbs= p;

&nbs= p;

From: Melody Arnold <MelodyA@moananursery.com>=
Sent: Monday, April 02, 2018 7:02 PM
To: Rob = Malena <robert@transocean.com>
Subject: Re: Transocean Import - Order Confirmation

 

=E2=80=8B=E2=80=8BHi = Rob,

Please consolidate the back = ordered items that ship 5/4 and 5/11 so that they ship = together to all of the stores.  On the Sparks order, just cancel = the Dragonfly Midnight and the Hummingbird Sky that come at the later = ship dates.  It's just too hard to coordinate all of these = different ship dates with three different stores.   I think = this will help simplify things.

 

Thank you - = Melody   

 

Melody Arnold

Buyer

Moana Nursery

1100 W. Moana Lane

Reno, NV  89509

775-825-0602, x132

 

 

 

 

From: Rob Malena <robert@transocean.com>
Sent: Thursday, March 29, 2018 12:07 PM
To: Melody = Arnold
Subject: Transocean Import - Order = Confirmation =

 

Hi = Melody,

&nbs= p;

Than= k you again for your order. Attached please find confirmations for all = three orders.

&nbs= p;

You = will see that there are certain patterns that are not due to ship until = 5/4 on two of the orders. The order for the Sparks store has items that = will ship in a four different lots. I can ship as available, or = consolidate shipments on the Sparks order. Just let me know. I apologize = if this causes any inconvenience for you.

&nbs= p;

Plea= se note that you will not be charged for freight on the backordered = pieces.

------=_NextPart_000_004C_01D3D887.9EFDBCD0--