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 Content preview:  Shared Services Centre (SSC) Masterclass The Development and
    Delivery of Service Delivery Models: Shared Services, Outsourcing and Off
    Shoring [...] 
 
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Subject:  ****SPAM****  The Best Practices of Implementing A Shared Services Model


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Shared Services Centre (SSC) Masterclass

The Development and Delivery of Service Delivery Models:

Shared Services, Outsourcing and Off Shoring

7-8 June 2018 ; Thailand, Bangkok

24-25 June 2018 : Dubai, UAE

Workshop Overview

Shared Services Centre (SSC) in an organization is the entity responsible f=
or the execution and the handling of specific operational tasks, such as ac=
counting, HR, payroll, IT, legal, compliance, purchasing, security, and mor=
e. The SSC is often a spin-off of the corporate services to separate all op=
erational types of tasks from the corporate headquarters, which has to focu=
s on a leadership and corporate governance type of role. As SSCs are often =
cost centres, they are quite cost-sensitive also in terms of their headcoun=
t, labour costs and location criteria. This course will cover from the deve=
lopment to delivery of service delivery models including shared services, o=
utsourcing and off shoring.

=20

By end of this course, delegates will able to:

=B7         KNOW how you can EFFECTIVELY DESIGN, BUILD and LAUNCH shared se=
rvices for your organisation

=B7         KNOW how you setting up an SSC can STREAMLINE processes, REDUCE=
 costs, IMPROVE services levels, INCREASE stakeholder value, ENHANCE employ=
ee and customer loyalty

=B7         KNOW different ways to BUILD an infrastructure that enables GRE=
ATER access to Shared Services and IMPROVE employee satisfaction to focus o=
n customer needs

=B7         KNOW ways to OVERCOME people-related and change management rela=
ted challenges when transitioning to Offshore based Shared Services Centres

=B7         KNOW current globalisation and SSC generational shifts =96 FIND=
 OUT how you can SUCCESSFULLY undertake global standardisation efforts whil=
e meeting local demands and responsibilities

=B7         AUTOMATION =96 WHETHER to automate, WHEN to automate, WHAT to a=
utomate and HOW to automate

Registration Details

To register or obtain more details about the event, trainer=92s profile and=
 agenda, reply with subject:

=93SSC-BKK=94 =96 for Bangkok Session

=93SSC-DB=94 =96 for Dubai Session

=20

*Limited seats, register now to avoid disappointment and exclusive rates. *

Note: If you have an urgent enquiry, please kindly contact the undersigned =
for immediate attention.

=20

Best regards,

Alexia (Miss)

Marketing Department (Registration)

DID: (65) 6825 9558

If you do not wish to receive any further training emails, do email with su=
bject =93Remove - kathy@transocean.com=94


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<P class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0in 0in 12pt; TEX=
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<P class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 2pt 0in 0pt" alig=
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ze: 10.0pt; mso-bidi-font-family: Tahoma'>Workshop Overview<o:p></o:p></SPA=
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<P class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; TEX=
T-AUTOSPACE: ; mso-layout-grid-align: none"><B style=3D"mso-bidi-font-weigh=
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si-language: EN-US; mso-fareast-language: EN-US'>Shared Services Centre (SS=
C)</SPAN></B><SPAN style=3D'FONT-SIZE: 11pt; FONT-FAMILY: "Constantia",seri=
f; mso-bidi-font-size: 10.0pt; mso-bidi-font-family: "Century Gothic"; mso-=
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he entity responsible for the execution and the handling of specific operat=
ional tasks, such as <B style=3D"mso-bidi-font-weight: normal">accounting, =
HR, payroll, IT, legal, compliance, purchasing, security, and more</B>. The=
 SSC is often a spin-off of the corporate services to separate all operatio=
nal types of tasks from the corporate headquarters, which has to focus on a=
 leadership and corporate governance type of role. As SSCs are often cost c=
entres, they are quite cost-sensitive also in terms of their headcount, lab=
our costs and location criteria. This course will cover from the developmen=
t to delivery of service delivery models including shared services, outsour=
cing and off shoring.<o:p></o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0in 0in 0pt; TEXT-AUTOSPACE: ; mso-la=
yout-grid-align: none"><SPAN style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Consta=
ntia",serif; COLOR: #ffc000; mso-bidi-font-family: "Century Gothic"; mso-an=
si-language: EN-US; mso-fareast-language: EN-US'><o:p>&nbsp;</o:p></SPAN></=
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<P class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0in 0in 0pt; TEXT=
-AUTOSPACE: ; mso-layout-grid-align: none" align=3Dcenter><B style=3D"mso-b=
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 Gothic"; mso-ansi-language: EN-US; mso-fareast-language: EN-US'>By end of =
this course, delegates will able to:<o:p></o:p></SPAN></U></B></P>
<P class=3DMsoListParagraph style=3D"TEXT-ALIGN: justify; MARGIN: 0in 0in 5=
pt 0.25in; TEXT-AUTOSPACE: ; TEXT-INDENT: -0.25in; mso-layout-grid-align: n=
one; mso-list: l0 level1 lfo1"><SPAN style=3D"FONT-SIZE: 11pt; FONT-FAMILY:=
 Symbol; mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Symbol; mso-ansi=
-language: EN-US; mso-fareast-font-family: Symbol; mso-fareast-language: EN=
-US"><SPAN style=3D"mso-list: Ignore">=B7<SPAN style=3D'FONT: 7pt "Times Ne=
w Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </SPAN></SPAN></=
SPAN><B><SPAN style=3D'FONT-SIZE: 11pt; FONT-FAMILY: "Constantia",serif; ms=
o-bidi-font-size: 10.0pt; mso-bidi-font-family: "Century Gothic"; mso-ansi-=
language: EN-US; mso-fareast-language: EN-US'>KNOW </SPAN></B><SPAN style=
=3D'FONT-SIZE: 11pt; FONT-FAMILY: "Constantia",serif; mso-bidi-font-size: 1=
0.0pt; mso-bidi-font-family: "Century Gothic"; mso-ansi-language: EN-US; ms=
o-fareast-language: EN-US'>how you can <B>EFFECTIVELY DESIGN</B>, <B>BUILD =
</B>and <B>LAUNCH </B>shared services for your organisation<o:p></o:p></SPA=
N></P>
<P class=3DMsoListParagraph style=3D"TEXT-ALIGN: justify; MARGIN: auto 0in =
auto 0.25in; TEXT-AUTOSPACE: ; TEXT-INDENT: -0.25in; mso-layout-grid-align:=
 none; mso-list: l0 level1 lfo1"><SPAN style=3D"FONT-SIZE: 11pt; FONT-FAMIL=
Y: Symbol; mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Symbol; mso-an=
si-language: EN-US; mso-fareast-font-family: Symbol; mso-fareast-language: =
EN-US; mso-bidi-font-weight: bold"><SPAN style=3D"mso-list: Ignore">=B7<SPA=
N style=3D'FONT: 7pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp=
;&nbsp;&nbsp; </SPAN></SPAN></SPAN><B><SPAN style=3D'FONT-SIZE: 11pt; FONT-=
FAMILY: "Constantia",serif; mso-bidi-font-size: 10.0pt; mso-bidi-font-famil=
y: "Century Gothic"; mso-ansi-language: EN-US; mso-fareast-language: EN-US'=
>KNOW </SPAN></B><SPAN style=3D'FONT-SIZE: 11pt; FONT-FAMILY: "Constantia",=
serif; mso-bidi-font-size: 10.0pt; mso-bidi-font-family: "Century Gothic"; =
mso-ansi-language: EN-US; mso-fareast-language: EN-US'>how you setting up a=
n SSC can <B>STREAMLINE </B>processes, <B>REDUCE </B>costs, <B>IMPROVE </B>=
services levels, <B>INCREASE </B>stakeholder value, <B>ENHANCE </B>employee=
 and customer loyalty<B><o:p></o:p></B></SPAN></P>
<P class=3DMsoListParagraph style=3D"TEXT-ALIGN: justify; MARGIN: auto 0in =
auto 0.25in; TEXT-AUTOSPACE: ; TEXT-INDENT: -0.25in; mso-layout-grid-align:=
 none; mso-list: l0 level1 lfo1"><SPAN style=3D"FONT-SIZE: 11pt; FONT-FAMIL=
Y: Symbol; mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Symbol; mso-an=
si-language: EN-US; mso-fareast-font-family: Symbol; mso-fareast-language: =
EN-US"><SPAN style=3D"mso-list: Ignore">=B7<SPAN style=3D'FONT: 7pt "Times =
New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </SPAN></SPAN>=
</SPAN><B><SPAN style=3D'FONT-SIZE: 11pt; FONT-FAMILY: "Constantia",serif; =
mso-bidi-font-size: 10.0pt; mso-bidi-font-family: "Century Gothic"; mso-ans=
i-language: EN-US; mso-fareast-language: EN-US'>KNOW </SPAN></B><SPAN style=
=3D'FONT-SIZE: 11pt; FONT-FAMILY: "Constantia",serif; mso-bidi-font-size: 1=
0.0pt; mso-bidi-font-family: "Century Gothic"; mso-ansi-language: EN-US; ms=
o-fareast-language: EN-US'>different ways to <B>BUILD </B>an infrastructure=
 that enables GREATER access to Shared Services and <B>IMPROVE</B> employee=
 satisfaction to focus on customer needs<o:p></o:p></SPAN></P>
<P class=3DMsoListParagraph style=3D"TEXT-ALIGN: justify; MARGIN: auto 0in =
auto 0.25in; TEXT-AUTOSPACE: ; TEXT-INDENT: -0.25in; mso-layout-grid-align:=
 none; mso-list: l0 level1 lfo1"><SPAN style=3D"FONT-SIZE: 11pt; FONT-FAMIL=
Y: Symbol; mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Symbol; mso-an=
si-language: EN-US; mso-fareast-font-family: Symbol; mso-fareast-language: =
EN-US"><SPAN style=3D"mso-list: Ignore">=B7<SPAN style=3D'FONT: 7pt "Times =
New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </SPAN></SPAN>=
</SPAN><B><SPAN style=3D'FONT-SIZE: 11pt; FONT-FAMILY: "Constantia",serif; =
mso-bidi-font-size: 10.0pt; mso-bidi-font-family: "Century Gothic"; mso-ans=
i-language: EN-US; mso-fareast-language: EN-US'>KNOW </SPAN></B><SPAN style=
=3D'FONT-SIZE: 11pt; FONT-FAMILY: "Constantia",serif; mso-bidi-font-size: 1=
0.0pt; mso-bidi-font-family: "Century Gothic"; mso-ansi-language: EN-US; ms=
o-fareast-language: EN-US'>ways to <B>OVERCOME </B>people-related and chang=
e management related challenges when transitioning to Offshore based Shared=
 Services Centres<o:p></o:p></SPAN></P>
<P class=3DMsoListParagraph style=3D"TEXT-ALIGN: justify; MARGIN: auto 0in =
auto 0.25in; TEXT-AUTOSPACE: ; TEXT-INDENT: -0.25in; mso-layout-grid-align:=
 none; mso-list: l0 level1 lfo1"><SPAN style=3D"FONT-SIZE: 11pt; FONT-FAMIL=
Y: Symbol; mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Symbol; mso-an=
si-language: EN-US; mso-fareast-font-family: Symbol; mso-fareast-language: =
EN-US"><SPAN style=3D"mso-list: Ignore">=B7<SPAN style=3D'FONT: 7pt "Times =
New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </SPAN></SPAN>=
</SPAN><B><SPAN style=3D'FONT-SIZE: 11pt; FONT-FAMILY: "Constantia",serif; =
mso-bidi-font-size: 10.0pt; mso-bidi-font-family: "Century Gothic"; mso-ans=
i-language: EN-US; mso-fareast-language: EN-US'>KNOW </SPAN></B><SPAN style=
=3D'FONT-SIZE: 11pt; FONT-FAMILY: "Constantia",serif; mso-bidi-font-size: 1=
0.0pt; mso-bidi-font-family: "Century Gothic"; mso-ansi-language: EN-US; ms=
o-fareast-language: EN-US'>current globalisation and SSC generational shift=
s =96 <B>FIND OUT </B>how you can <B>SUCCESSFULLY </B>undertake global stan=
dardisation efforts while meeting local demands and responsibilities<o:p></=
o:p></SPAN></P>
<P class=3DMsoListParagraph style=3D"TEXT-ALIGN: justify; MARGIN: auto 0in =
auto 0.25in; TEXT-AUTOSPACE: ; TEXT-INDENT: -0.25in; mso-layout-grid-align:=
 none; mso-list: l0 level1 lfo1"><SPAN style=3D"FONT-SIZE: 11pt; FONT-FAMIL=
Y: Symbol; mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Symbol; mso-an=
si-language: EN-US; mso-fareast-font-family: Symbol; mso-fareast-language: =
EN-US"><SPAN style=3D"mso-list: Ignore">=B7<SPAN style=3D'FONT: 7pt "Times =
New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </SPAN></SPAN>=
</SPAN><B><SPAN style=3D'FONT-SIZE: 11pt; FONT-FAMILY: "Constantia",serif; =
mso-bidi-font-size: 10.0pt; mso-bidi-font-family: "Century Gothic"; mso-ans=
i-language: EN-US; mso-fareast-language: EN-US'>AUTOMATION </SPAN></B><SPAN=
 style=3D'FONT-SIZE: 11pt; FONT-FAMILY: "Constantia",serif; mso-bidi-font-s=
ize: 10.0pt; mso-bidi-font-family: "Century Gothic"; mso-ansi-language: EN-=
US; mso-fareast-language: EN-US'>=96 <B>WHETHER </B>to automate, <B>WHEN </=
B>to automate, <B>WHAT </B>to automate and <B>HOW </B>to automate<o:p></o:p=
></SPAN></P>
<P class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0in 0in 0pt; TEXT=
-AUTOSPACE: ; mso-layout-grid-align: none" align=3Dcenter><B style=3D"mso-b=
idi-font-weight: normal"><U><SPAN lang=3DEN-SG style=3D'FONT-FAMILY: "Const=
antia",serif; COLOR: #299386; mso-bidi-font-size: 10.0pt; mso-bidi-font-fam=
ily: Tahoma'>Registration Details</SPAN></U></B><B style=3D"mso-bidi-font-w=
eight: normal"><U><SPAN style=3D'FONT-FAMILY: "Constantia",serif; COLOR: #2=
99386; mso-bidi-font-size: 10.0pt; mso-bidi-font-family: "Century Gothic"; =
mso-ansi-language: EN-US; mso-fareast-language: EN-US'><o:p></o:p></SPAN></=
U></B></P>
<P class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; mso=
-layout-grid-align: none"><SPAN style=3D'FONT-SIZE: 11pt; FONT-FAMILY: "Con=
stantia",serif; mso-bidi-font-family: Tahoma; mso-ansi-language: EN-US'>To =
register or</SPAN><SPAN lang=3DEN-SG style=3D'FONT-SIZE: 11pt; FONT-FAMILY:=
 "Constantia",serif; mso-bidi-font-family: Tahoma'> obtain more details abo=
ut the event, trainer=92s profile and agenda, reply with subject:<o:p></o:p=
></SPAN></P>
<P class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0in 0in 0pt; mso-=
layout-grid-align: none" align=3Dcenter><B style=3D"mso-bidi-font-weight: n=
ormal"><SPAN lang=3DEN-SG style=3D'FONT-SIZE: 11pt; FONT-FAMILY: "Constanti=
a",serif; COLOR: red; mso-bidi-font-family: Tahoma'>=93SSC-BKK=94</SPAN></B=
><SPAN lang=3DEN-SG style=3D'FONT-SIZE: 11pt; FONT-FAMILY: "Constantia",ser=
if; COLOR: red; mso-bidi-font-family: Tahoma'> </SPAN><SPAN lang=3DEN-SG st=
yle=3D'FONT-SIZE: 11pt; FONT-FAMILY: "Constantia",serif; mso-bidi-font-fami=
ly: Tahoma'>=96 for Bangkok Session<o:p></o:p></SPAN></P>
<P class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0in 0in 0pt; mso-=
layout-grid-align: none" align=3Dcenter><B style=3D"mso-bidi-font-weight: n=
ormal"><SPAN lang=3DEN-SG style=3D'FONT-SIZE: 11pt; FONT-FAMILY: "Constanti=
a",serif; COLOR: red; mso-bidi-font-family: Tahoma'>=93SSC-DB=94</SPAN></B>=
<SPAN lang=3DEN-SG style=3D'FONT-SIZE: 11pt; FONT-FAMILY: "Constantia",seri=
f; COLOR: red; mso-bidi-font-family: Tahoma'> </SPAN><SPAN lang=3DEN-SG sty=
le=3D'FONT-SIZE: 11pt; FONT-FAMILY: "Constantia",serif; mso-bidi-font-famil=
y: Tahoma'>=96 for Dubai Session<o:p></o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0in 0in 0pt; mso-layout-grid-align: n=
one"><B style=3D"mso-bidi-font-weight: normal"><SPAN lang=3DEN-SG style=3D'=
FONT-SIZE: 11pt; FONT-FAMILY: "Constantia",serif; mso-bidi-font-family: Tah=
oma'><o:p>&nbsp;</o:p></SPAN></B></P>
<P class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0in 0in 0pt" alig=
n=3Dcenter><B style=3D"mso-bidi-font-weight: normal"><SPAN lang=3DEN-SG sty=
le=3D'FONT-SIZE: 11pt; FONT-FAMILY: "Constantia",serif; COLOR: red'>*Limite=
d seats, register now to avoid disappointment and exclusive rates. *<o:p></=
o:p></SPAN></B></P>
<P class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0in 0in 0pt" alig=
n=3Dcenter><A name=3DOLE_LINK33></A><A name=3DOLE_LINK32></A><A name=3DOLE_=
LINK31><SPAN style=3D"mso-bookmark: OLE_LINK32"><SPAN style=3D"mso-bookmark=
: OLE_LINK33"><SPAN lang=3DEN-SG style=3D'FONT-SIZE: 11pt; FONT-FAMILY: "Co=
nstantia",serif'>Note: If you have an urgent enquiry, please kindly contact=
 the undersigned for immediate attention.<I style=3D"mso-bidi-font-style: n=
ormal"><SPAN style=3D"mso-no-proof: yes"><o:p></o:p></SPAN></I></SPAN></SPA=
N></SPAN></A></P>
<P class=3DMsoNormal style=3D"MARGIN: 0in 0in 0pt"><SPAN lang=3DEN-SG style=
=3D'FONT-SIZE: 11pt; FONT-FAMILY: "Constantia",serif; COLOR: #0000cc'><o:p>=
&nbsp;</o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0in 0in 0pt; LINE-HEIGHT: 115%"><SPAN=
 lang=3DEN-IN style=3D'FONT-SIZE: 11pt; FONT-FAMILY: "Constantia",serif; LI=
NE-HEIGHT: 115%; mso-ansi-language: EN-IN; mso-fareast-font-family: "Malgun=
 Gothic"'>Best regards,<o:p></o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0in 0in 0pt; LINE-HEIGHT: 115%"><B st=
yle=3D"mso-bidi-font-weight: normal"><SPAN lang=3DEN-IN style=3D'FONT-SIZE:=
 11pt; FONT-FAMILY: "Constantia",serif; LINE-HEIGHT: 115%; mso-ansi-languag=
e: EN-IN; mso-fareast-font-family: "Malgun Gothic"'>Alexia (Miss)</SPAN></B=
><SPAN lang=3DEN-IN style=3D'FONT-SIZE: 11pt; FONT-FAMILY: "Constantia",ser=
if; LINE-HEIGHT: 115%; mso-ansi-language: EN-IN; mso-fareast-font-family: "=
Malgun Gothic"'><o:p></o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0in 0in 0pt; LINE-HEIGHT: 115%"><SPAN=
 lang=3DEN-IN style=3D'FONT-SIZE: 11pt; FONT-FAMILY: "Constantia",serif; CO=
LOR: #1d1b11; LINE-HEIGHT: 115%; mso-themecolor: background2; mso-ansi-lang=
uage: EN-IN; mso-fareast-font-family: "Malgun Gothic"; mso-themeshade: 26'>=
Marketing Department (Registration)<o:p></o:p></SPAN></P>
<P class=3DMsoNormal style=3D"MARGIN: 0in 0in 0pt; LINE-HEIGHT: 115%"><SPAN=
 lang=3DEN-IN style=3D'FONT-SIZE: 11pt; FONT-FAMILY: "Constantia",serif; CO=
LOR: #1d1b11; LINE-HEIGHT: 115%; mso-themecolor: background2; mso-ansi-lang=
uage: EN-IN; mso-fareast-font-family: "Malgun Gothic"; mso-themeshade: 26'>=
DID: (65) 6825 9558<o:p></o:p></SPAN></P></TD></TR>
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olid; PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent; mso-border-left-=
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<P class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0in 0in 0pt; LINE=
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family: Calibri; mso-no-proof: yes'>If you do not wish to receive any furth=
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tia",serif; mso-bidi-font-size: 14.0pt; mso-bidi-font-family: Tahoma'><o:p>=
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