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Subject: Creating Friction-Free Relationships: Tools for Working with Anyone
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 Content preview:  Creating Friction-Free Relationships: Tools for Working with
    Anyone Webinar: May 01, 2018, 3:00 – 4:30 pm ET Other AMA events (http://dms2.businesswatchnetwork.com/t/gcH1AAkbGiBXDbBAABIt2CzZcaMHNmaaaaaaBNM1V2taa?j=C_uAqIrC~amp;T=uQ3X8~25uAj1QxiySoQx.Syc~amp;v=S~amp;7=)
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Creating Friction-Free Relationships: Tools for Working with Anyone

Webinar: May 01, 2018, 3:00 – 4:30 pm ET 

Other AMA events
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Proven Techniques For Building Productive Relationships 
Whatever your position in the organization, you have to work with and for other people to get things done. Within every business environment, interpersonal friction is inevitable.

Making the situation worse is that today we are all overworked and overwhelmed.

Whether it's your boss, colleagues, or direct reports ... people are prone to react emotionally and they may prioritize their own agendas instead of focusing upon what you need from them. In turn, these behaviors cause you friction in the form of distraction, frustration, and work delays.

This webinar provides the concrete tactics, sage advice, and proven techniques for alleviating the friction and discomfort in all of your business relationships.

What You'll Learn

 	* Ways to take the emotions out of charged situations and not get reactive
 	* Strategies for staying poised and factual when other people are being emotional
 	* How to not take things personally
 	* Tactics for getting information and deliverables you need when someone isn't coming through for you (and how to not go home bothered by the person every day)
 	* Tips for building greater trust among team members
 	* Advice for navigating office politics so you no longer worry about how you are perceived
 	* A simple, no-stress approach to difficult or awkward conversations (so you don't have to avoid them)
 	* Ways to influence others to get them to follow your requests

Take this opportunity to boost your writing skill. Reservations are required to attend the webinar.

Register online now or call 1.877.566.9441.

Best Regards,

The Web Events Team
American Management Association

Ps: We Want You To Be Happy With Your Webinar Experience. 
If after attending the live event you decide that the course isn't all we've promised, we will refund 100% of your tuition. No questions asked—and all of the course materials are yours to keep.

Pps: Unable To Attend? 
Your registration includes 1-year access to the on-demand archive of the program. Buy it now and listen to it at your convenience. The archive will be available 1-2 days after the live event and allows you to REPLAY THE PROGRAM AS MANY TIMES AS YOU LIKE FOR A FULL YEAR.

Presenter:

Sharon Melnick, PH.D., is an executive coach and dynamic corporate trainer who combines leadership effectiveness coaching with behavior change methods she developed over 10 years as a psychologist at Harvard Medical School. She is also a leading authority on practical techniques to help executives be resilient in high-stress conditions. She is the author of _Success Under Stress_.     

Date Of Event: May 01, 2018 
Time: 3:00 – 4:30 PM ET 
Meeting Number: 82039 
Fee: 199 Dollars 
Priority Code: XC4N 

Register Today 
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Included in Your Registration Fee: 

 	* 90-minute live program
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 	* Complimentary access to AMA's resource library containing 100s of articles, podcasts, eNewsletters and on-demand webcasts

     
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												<p style="-webkit-text-size-adjust:none;">Whatever your position in the organization, you have to work with and for other people to get things done. Within every business environment, interpersonal friction is inevitable.</p>

												<p style="-webkit-text-size-adjust:none;">Making the situation worse is that today we are all overworked and overwhelmed.</p>

												<p style="-webkit-text-size-adjust:none;">Whether it&#39;s your boss, colleagues, or direct reports ... people are prone to react emotionally and they may prioritize their own agendas instead of focusing upon what you need from them. In turn, these behaviors cause you friction in the form of distraction, frustration, and work delays.</p>

												<p style="-webkit-text-size-adjust:none;">This webinar provides the concrete tactics, sage advice, and proven techniques for alleviating the friction and discomfort in all of your business relationships.</p>

												<p style="-webkit-text-size-adjust:none;"><strong style="-webkit-text-size-adjust:none;font-size: 15px; color: #455370;">What You&#39;ll Learn</strong></p>
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													<li style="-webkit-text-size-adjust:none;line-height: 20px; margin-left: -20px;">Ways to take the emotions out of charged situations and not get reactive</li>
													<li style="-webkit-text-size-adjust:none;line-height: 20px; margin-left: -20px; padding-top: 7px;">Strategies for staying poised and factual when other people are being emotional</li>
													<li style="-webkit-text-size-adjust:none;line-height: 20px; margin-left: -20px; padding-top: 7px;">How to not take things personally</li>
													<li style="-webkit-text-size-adjust:none;line-height: 20px; margin-left: -20px; padding-top: 7px;">Tactics for getting information and deliverables you need when someone isn&#39;t coming through for you (and how to not go home bothered by the person every day)</li>
													<li style="-webkit-text-size-adjust:none;line-height: 20px; margin-left: -20px; padding-top: 7px;">Tips for building greater trust among team members</li>
													<li style="-webkit-text-size-adjust:none;line-height: 20px; margin-left: -20px; padding-top: 7px;">Advice for navigating office politics so you no longer worry about how you are perceived</li>
													<li style="-webkit-text-size-adjust:none;line-height: 20px; margin-left: -20px; padding-top: 7px;">A simple, no-stress approach to difficult or awkward conversations (so you don&#39;t have to avoid them)</li>
													<li style="-webkit-text-size-adjust:none;line-height: 20px; margin-left: -20px; padding-top: 7px;">Ways to influence others to get them to follow your requests</li>
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												<div class="mktEditable" id="content_main2" mktoname="content_main2" style="-webkit-text-size-adjust:none;">
												<p style="-webkit-text-size-adjust:none;">Take this opportunity to boost your writing skill. Reservations are required to attend the webinar.</p>

												<p style="-webkit-text-size-adjust:none;">Register online now or call 1.877.566.9441.</p>

												<p style="-webkit-text-size-adjust:none;">Best Regards,</p>

												<p style="-webkit-text-size-adjust:none;">The Web Events Team<br style="-webkit-text-size-adjust:none;" />
												American Management Association</p>

												<p style="-webkit-text-size-adjust:none;"><strong style="-webkit-text-size-adjust:none;">PS: We want you to be happy with your webinar experience.</strong> If after attending the live event you decide that the course isn&#39;t all we&#39;ve promised, we will refund 100% of your tuition. No questions asked&mdash;and all of the course materials are yours to keep.</p>

												<p style="-webkit-text-size-adjust:none;"><strong style="-webkit-text-size-adjust:none;">PPS: Unable to attend?</strong> Your registration includes 1-year access to the on-demand archive of the program. Buy it now and listen to it at your convenience. The archive will be available 1-2 days after the live event and allows you to <strong style="-webkit-text-size-adjust:none;color: #ff0000;">replay the program as many times as you like for a full year.</strong></p>
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												<td align="left" bgcolor="#efefef" style="-webkit-text-size-adjust:none;font-family:Arial, Helvetica, sans-serif; padding-bottom:15px; line-height:20px;" valign="top"><span style="-webkit-text-size-adjust:none;font-weight:bold; color:#4E7DA3; font-size:15px;">Presenter:</span><br style="-webkit-text-size-adjust:none;" />
												&nbsp;
												<div class="mktEditable" id="rightrail_presenter-Info" mktoname="rightrail_presenter-Info" style="-webkit-text-size-adjust:none;">
												<div style="-webkit-text-size-adjust:none;"><img align="left" alt="Sharon Melnick Ph.D." border="0" height="125" src="http://response2.amanet.org/rs/384-KHY-779/images/instr-sharon-melnick-85x125.gif" style="-webkit-text-size-adjust:none;display: block; width:85px; height:125px;" title="Sharon Melnick Ph.D." width="85" /> <span color="#000000" face="Arial" size="2" style="-webkit-text-size-adjust:none;font-family: Arial; font-size: 12px; color: #000000; line-height: 20px;"><strong style="-webkit-text-size-adjust:none;">Sharon Melnick, Ph.D.</strong>, is an executive coach and dynamic corporate trainer who combines leadership effectiveness coaching with behavior change methods she developed over 10 years as a psychologist at Harvard Medical School. She is also a leading authority on practical techniques to help executives be resilient in high-stress conditions. She is the author of <em style="-webkit-text-size-adjust:none;">Success Under Stress</em>.</span></div>
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												<div style="-webkit-text-size-adjust:none;"><font color="#000000" face="Arial" size="2" style="-webkit-text-size-adjust:none;font-family:Arial; font-size:13px; color:#000000; line-height:18px;"><strong style="-webkit-text-size-adjust:none;">Date of Event:</strong> May 01, 2018<br style="-webkit-text-size-adjust:none;" />
												<strong style="-webkit-text-size-adjust:none;">Time:</strong> 3:00 &ndash; 4:30 pm ET<br style="-webkit-text-size-adjust:none;" />
												<strong style="-webkit-text-size-adjust:none;">Meeting Number:</strong> 82039<br style="-webkit-text-size-adjust:none;" />
												<strong style="-webkit-text-size-adjust:none;">Fee:</strong> 199 dollars<br style="-webkit-text-size-adjust:none;" />
												<strong style="-webkit-text-size-adjust:none;">Priority Code: XC4N</strong> </font></div>
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