Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id MHULE+D3zFoyRQAAInt2oQ ; Tue, 10 Apr 2018 10:44:00 -0700 Return-path: Envelope-to: kathy@transocean.com, sandyn@transocean.com Delivery-date: Tue, 10 Apr 2018 10:44:00 -0700 Received: from mail.tamarackcountryclub.com ([72.68.146.7]:56247 helo=TOWKSTAYolanda) by vps.transocean.com with esmtpa (Exim 4.89_1) (envelope-from ) id 1f5xJH-0004ex-R7; Tue, 10 Apr 2018 10:44:00 -0700 Reply-To: From: "yolanda noriega" To: "'Sandy Noriega'" Cc: "'Kathy B'" References: In-Reply-To: Subject: RE: Order Status For CC-DECISIONS INTERIORS - 04/04/2018 - DCSP Account Update Inquiry Date: Tue, 10 Apr 2018 13:43:58 -0400 Organization: Transocean Import Inc Message-ID: <019701d3d0f3$81d18a60$85749f20$@transocean.com> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_0198_01D3D0D1.FAC1BF20" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AdPQ8fy7TsPmAYkyRo6qrsrViHIVXgAASpDw Content-Language: en-us This is a multipart message in MIME format. ------=_NextPart_000_0198_01D3D0D1.FAC1BF20 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit Sandy, Please... Can you please make the update the billing info on this account as the customer has requested. I've updated the order so that it ships complete as well as the bill-to. Can you please change our billing address and also the phone contact? Our billing address is: Decisions Interiors Connections East 9901 Emmaus St. John, VI 00830 Thank you, Yolanda Noriega Customer Service Rep. Trans-Ocean Imports 10 Midland Ave. | Ste.M00 | Port Chester, NY 10573 914.949.5656 Ext. 2 | 914.937.3140 Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above. From: yolanda noriega Sent: Tuesday, April 10, 2018 1:33 PM To: 'Kathy B' Cc: 'Sandy Noriega' Subject: FW: Order Status For CC-DECISIONS INTERIORS - 04/04/2018 - DCSP Account Update Inquiry Kathy, Please make the necessary updates to the account as the customer has requested. I've marked the order so that it ships complete as they've requested. Can you please change our billing address and also the phone contact? Our billing address is: Decisions Interiors Connections East 9901 Emmaus St. John, VI 00830 Should you need further assistance please do not hesitate to contact us. ** Please send all orders, inquiries, cancellations and order modifications directly to cs@transocean.com to avoid delays in processing.** Please note: Effective 1/19/18 Trans-Ocean's fax no. will change to 1-914-937-3140. Please update your records accordingly to ensure your documents are all received at the proper location. Thank you for your prompt attention to this matter. Thank you, Yolanda Noriega Customer Service Rep. Trans-Ocean Imports 10 Midland Ave. | Ste.M00 | Port Chester, NY 10573 914.949.5656 Ext. 2 | 914.937.3140 Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above. From: Decisions Interiors > Sent: Thursday, April 05, 2018 3:22 PM To: yolanda@transocean.com Subject: Re: Order Status For CC-DECISIONS INTERIORS - 04/04/2018 Good Afternoon Yolanda, Yes, Thanks for the attempted call. Hurricane Irma/Maria destroyed our work room and while we are attempting to find a new building. So we are working out of a temporary office. Land lines have not been restored so currently my only phone is my cell phone. Can you please change our billing address and also the phone contact? Our billing address is Decisions Interiors Connections East 9901 Emmaus St. John, VI 00830 Please ship the order complete when the other rug arrives. Thanks so much! Kathy Kathleen Nicholas Decisions Interiors Connections East 9901 Emmaus St. John, VI 00830 Kathy Mobile - 340-642-3968 DecisionsInteriors@gmail.com On Apr 4, 2018, at 11:40 AM, yolanda noriega > wrote: Good Morning Kathleen, We are pleased to confirm that your order 2018-30 has been processed against confirmation number 2850450. Your order details are attached for your review. We attempted to reach you on the phone but were not able to connect through on phone# 340-715-4520, 340-715-4530 and 888-525-6447. Please let us know which phone number we should keep on file for your account. One of your rugs on order is temporarily out of stock and we would be able to ship your order complete by 04/27/2018. Please let us know if you prefer to have this order shipped as available or complete. Your tracking numbers will be sent once your order has shipped. You can check your order status 24/7 at transocean.com. Please allow one business day for the updates to be visible in your account. Thanks! Yolanda N. 800-733-6784 ext. 2 cs@transocean.com Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above. ------=_NextPart_000_0198_01D3D0D1.FAC1BF20 Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

Sandy,

Please…..

 

Can you = please make the update the billing info on this account as the customer = has requested. I’ve updated the order so that it ships complete as = well as the bill-to.

 

Can you please change our = billing address and also the phone contact?  Our billing address = is: 

Decisions Interiors

Connections = East

9901 Emmaus

St. John, VI = 00830

 

Thank = you,

Yolanda = Noriega

Customer Service = Rep.

Trans-Ocean = Imports

10 Midland Ave. | Ste.M00 | = Port Chester, NY 10573

914.949.5656 Ext. 2 | = 914.937.3140

 

Confidentiality = Notification: = If you are not the intended recipient, please do not disclose, = disseminate, copy, distribute or take any action in reliance on the = contents of this electronic transmission.  If you have received = this electronic transmission in error, please notify us by telephone and = immediately delete this message. As E-mail transmissions cannot be = guaranteed secure or error-free the sender does not accept any liability = for errors or omissions in the contents of this message, which arise = because of electronic transmission. Any documents accompanying this = electronic transmission and the information contained herein belong to = the sender and are privileged and intended only for the use of the = individual(s) named above.

 

 

From: yolanda noriega = <yolanda@transocean.com>
Sent: Tuesday, April 10, 2018 = 1:33 PM
To: 'Kathy B' = <kathy@transocean.com>
Cc: 'Sandy Noriega' = <sandyn@transocean.com>
Subject: FW: Order Status For = CC-DECISIONS INTERIORS - 04/04/2018 - DCSP Account Update = Inquiry

 

Kathy,

Please = make the necessary updates to the account as the customer has requested. = I’ve marked the order so that it ships complete as they’ve = requested.

 

Can you please change our = billing address and also the phone contact?  Our billing address = is: 

Decisions Interiors

Connections = East

9901 Emmaus

St. John, VI = 00830

 

 

Should you need further = assistance please do not hesitate to contact = us.

 

** = Please send all orders, inquiries, cancellations = and order modifications directly to = cs@transocean.com= to avoid = delays in processing.**

Please = note: Effective 1/19/18 Trans-Ocean’s fax no. will change = to 1-914-937-3140.

Please = update your records accordingly to ensure your documents are all = received at the proper location. Thank you for your prompt attention to = this matter.

Thank = you,

Yolanda = Noriega

Customer Service = Rep.

Trans-Ocean = Imports

10 Midland Ave. | Ste.M00 | = Port Chester, NY 10573

914.949.5656 Ext. 2 | = 914.937.3140

 

Confidentiality = Notification: = If you are not the intended recipient, please do not disclose, = disseminate, copy, distribute or take any action in reliance on the = contents of this electronic transmission.  If you have received = this electronic transmission in error, please notify us by telephone and = immediately delete this message. As E-mail transmissions cannot be = guaranteed secure or error-free the sender does not accept any liability = for errors or omissions in the contents of this message, which arise = because of electronic transmission. Any documents accompanying this = electronic transmission and the information contained herein belong to = the sender and are privileged and intended only for the use of the = individual(s) named above.

 

 

From: Decisions Interiors = <decisionsinteriors@gmail.com= >
Sent: Thursday, April 05, 2018 3:22 PM
To: = yolanda@transocean.com
S= ubject: Re: Order Status For CC-DECISIONS INTERIORS - = 04/04/2018

 

Good = Afternoon Yolanda,

 

Yes, Thanks for the attempted call.  Hurricane = Irma/Maria destroyed our work room and while we are attempting to find a = new building.  So we are working out of a temporary office. =  Land lines have not been restored so currently my only phone is my = cell phone.

 

Can you please change our billing address and also the = phone contact?  Our billing address = is 

 

Decisions Interiors

Connections East

9901 Emmaus

St. John, VI 00830

 

Please ship the order complete when the other rug = arrives.  Thanks so much!

 

Kathy

 


Kathleen = Nicholas

Decisions = Interiors

Connections = East

9901 = Emmaus

St. John, VI = 00830

 

 

Kathy Mobile - = 340-642-3968

 

 

 

 

 

 

 

 

On Apr 4, 2018, at 11:40 AM, yolanda noriega <yolanda@transocean.com> = wrote:

 

Good Morning = Kathleen,

 

We are pleased = to confirm that your order 2018-30 has been processed against = confirmation number 2850450. Your order = details are attached for your review. 

 

We attempted = to reach you on the phone but were not able to connect through on phone# = 340-715-4520, 340-715-4530 and 888-525-6447. Please let us know which = phone number we should keep on file for your = account.

 

One of your = rugs on order is temporarily out of stock and we would be able to ship = your order complete by 04/27/2018.=

Please let us = know if you prefer to have this order shipped as available or = complete.

 

Your tracking = numbers will be sent once your order has shipped. =  

 

You can check = your order status 24/7 at t= ransocean.com. Please allow one business day = for the updates to be visible in your account. 

&nbs= p;

Thanks!<= o:p>

Yolanda = N.

 

800-733-6784 = ext. 2

Confidentiality= Notification: If you are not the intended recipient, please do not = disclose, disseminate, copy, distribute or take any action in reliance = on the contents of this electronic transmission.  If you have = received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above.<= /span>

 

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