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Date: Tue, 6 Mar 2018 09:16:38 -0500
From: "Grievances and Complaints" <marketing@audio-educator.com>
Reply-To: "Grievances and Complaints" <marketing@audioeducatormail.com>
To:  <JOHN@TRANSOCEAN.COM>
Subject: Ensuring hospitals compliance with the CMS CoPs, Joint Commission, DNV Standards and OCR
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 Content preview:  Grievances: Ensure Hospital Compliance with CMS, OCR & Joint
    Commission Standards Presented By: Sue Dill Calloway Live Webinar | Date:
    Tuesday, June 05, 2018 | Time: 1 pm ET | Length: 120 minutes Register Now
    Are You Ready For A CMS Surveyor Visit? If a CMS surveyor showed up at your
    hospital’s door tomorrow, would you know what to do? Are you sure your
   facilities comply with the grievance requirements called for by the Centers
    for Medìcare and Medicaìd Services (CMS), the Office for Civil Rights (OCR),
    and the Joint Commission—and your accreditation organization? Did you know
    that the third most common problematic standard for hospitals is CMS grievance
    requirements? A recent report found that more than 1,000 U.S. hospitals were
    out of compliance with conditions of participation (CoPs)? Don’t let this
    happen to your facility! [...] 
 
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Grievances: Ensure Hospital Compliance with CMS, OCR & Joint Commission Sta=
ndards
Presented By: Sue Dill Calloway
Live Webinar | Date: Tuesday, June 05, 2018 | Time: 1 pm ET | Length: 120 m=
inutes
Register Now
Are You Ready For A CMS Surveyor Visit?
If a CMS surveyor showed up at your hospital=E2=80=99s door tomorrow, would=
 you know what to do? Are you sure your facilities comply with the grievanc=
e requirements called for by the Centers for Med=C3=ACcare and Medica=C3=AC=
d Services (CMS), the Office for Civil Rights (OCR), and the Joint Commissi=
on=E2=80=94and your accreditation organization? Did you know that the third=
 most common problematic standard for hospitals is CMS grievance requiremen=
ts? A recent report found that more than 1,000 U.S. hospitals were out of c=
ompliance with conditions of participation (CoPs)? Don=E2=80=99t let this h=
appen to your facility!=20

Learn how to comply with grievance standards called for by CMS and other ag=
encies in this compliance-focused audio presentation hosted by Sue Dill Cal=
loway. She will detail the federal laws affecting hospitals, explain which =
are enforced by which agencies, and walk you through the standards of compl=
iance you must heed=E2=80=94all with an eye toward helping you establish a =
properly prepared grievance committee.=20

After attending this event, you will understand best practices for physicia=
ns and nurses, know how to create a policy handling grievances and complain=
ts (and know to follow it!), and be able to help your facility close the ga=
p between what it is currently doing and what it is required to do. Read mo=
re
Session Highlights
This program will teach you how to:
Create and implement guidelines necessary for meeting CMS grievance require=
ments
Follow grievance procedures in a way that satisfies CMS regulations
Respond to grievance complaints made through an interpreter or by a person =
with low health literacy
Respond to both written and verbal grievance complaints
Provide patients with information about how to contact a quality improvemen=
t officer
And more
CLICK HERE TO REGISTER
For Spec=C3=ACal Offers, Deals & Discounts:
=E2=9C=86 Call Now at 1-866-458-2965 or email at customerservice@audioeduca=
tor.com (Reference cod=C3=A8: EHOSNI01_MS)
About Our Speaker
Sue Dill Calloway, RN, MSN, JD, is the president of Patient Safety and Heal=
thcare Consulting and Educat=C3=ACon company with a focus on medical-legal =
educat=C3=ACon especially Joint Commission and the CMS hospital CoPs regula=
tory compliance. Read more


We hope you found this message to be useful.
If you don=E2=80=99t wish to receive any further communication, please clic=
k the unsubscribe link below. Your request will be processed within 10 days=
.=20
This message has been sent by Audio Educator.
Audio Educator - 2222 Sedwick Dr - Durham - NC - 27713

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<div p>&nbsp;</div p>
<table border=3D"0" width=3D"100%%" cellspacing=3D"0" cellpadding=3D"0">
<tbody>
<tr>
<td style=3D"padding: 10px;" align=3D"center"><font face=3D"Verdana" size=
=3D"5" color=3D"#00599c">Grievances: Ensure Hospital Compliance with CMS, O=
CR &amp; Joint Commission Standards</font></td>
</tr>
<tr>
<td style=3D"padding: 10px;" align=3D"center"><font face=3D"Verdana" size=
=3D"3" color=3D"#000000"><strong>Presented By: Sue Dill Calloway </strong><=
/font></td>
</tr>
<tr>
<td style=3D"padding: 0px 10px;" align=3D"center"><font face=3D"Verdana" si=
ze=3D"3" color=3D"#000000"> <strong> Live Webinar </strong> | <strong>Date:=
</strong> Tuesday, June 05, 2018 | <strong>Time:</strong> 1 pm ET | <strong=
>Length:</strong> 120 minutes </font></td>
</tr>
<tr>
<td style=3D"padding: 10px 0px;" align=3D"center"><strong><font face=3D"Ver=
dana" size=3D"3" color=3D"#00599c"><a href=3D"http://report.newsletters.ema=
il/t.js?s=3D5a9e52a5d2599c3a552b0267&amp;u=3D39739286&amp;v=3D3&amp;key=3D7=
c3a&amp;skey=3Db6636e0f21&amp;url=3Dhttps%3A%2F%2Fwww.audioeducator.com%2Fh=
ospitals-and-health-systems%2Fgrievances-and-complaints-cms-requirement-for=
-hospitals.html%3Futm_medium%3Demail%26utm_source%3DCalloway_030618_MS%26ut=
m_campaign%3DEHOSNI01_MS"style=3D"color: #00599c;" >Register Now</a></font>=
</strong></td>
</tr>
<tr>
<td style=3D"padding: 10px; padding-top: 5px;" align=3D"center"><font face=
=3D"Verdana" size=3D"3" color=3D"#000000"><strong>Are You Ready For A CMS S=
urveyor Visit? </strong></font></td>
</tr>
<tr>
<td style=3D"padding: 10px; padding-top: 5px;"><font face=3D"Verdana" size=
=3D"3" color=3D"#000000">If a CMS surveyor showed up at your hospital&rsquo=
;s door tomorrow, would you know what to do? Are you sure your facilities c=
omply with the grievance requirements called for by the Centers for Med&igr=
ave;care and Medica&igrave;d Services (CMS), the Office for Civil Rights (O=
CR), and the Joint Commission&mdash;and your accreditation organization? Di=
d you know that the third most common problematic standard for hospitals is=
 CMS grievance requirements? A recent report found that more than 1,000 U.S=
. hospitals were out of compliance with conditions of participation (CoPs)?=
 Don&rsquo;t let this happen to your facility! <br /><br /> Learn how to co=
mply with grievance standards called for by CMS and other agencies in this =
compliance-focused audio presentation hosted by <strong>Sue Dill Calloway</=
strong>. She will detail the federal laws affecting hospitals, explain whic=
h are enforced by which agencies, and walk you through the standards of com=
pliance you must heed&mdash;all with an eye toward helping you establish a =
properly prepared grievance committee. <br /><br /> After attending this ev=
ent, you will understand best practices for physicians and nurses, know how=
 to create a policy handling grievances and complaints (and know to follow =
it!), and be able to help your facility close the gap between what it is cu=
rrently doing and what it is required to do. <a href=3D"http://report.newsl=
etters.email/t.js?s=3D5a9e52a5d2599c3a552b0267&amp;u=3D39739288&amp;v=3D3&a=
mp;key=3D7c3a&amp;skey=3Db6636e0f21&amp;url=3Dhttps%3A%2F%2Fwww.audioeducat=
or.com%2Fhospitals-and-health-systems%2Fgrievances-and-complaints-cms-requi=
rement-for-hospitals.html%3Futm_medium%3Demail%26utm_source%3DCalloway_0306=
18_MS%26utm_campaign%3DEHOSNI01_MS"style=3D"color: #00599c; text-decoration=
: none;" ><font face=3D"Verdana" size=3D"3" color=3D"#00599c"><strong>Read =
more</strong></font></a></font></td>
</tr>
<tr>
<td style=3D"padding: 10px; padding-top: 0px;"><strong><font face=3D"Verdan=
a" size=3D"3" color=3D"#000000">Session Highlights</font></strong></td>
</tr>
<tr>
<td style=3D"padding: 10px; padding-top: 0px;"><font face=3D"Verdana" size=
=3D"3" color=3D"#000000">This program will teach you how to:</font>
<ul>
<li><font face=3D"Verdana" size=3D"3" color=3D"#000000">Create and implemen=
t guidelines necessary for meeting CMS grievance requirements</font></li>
<li><font face=3D"Verdana" size=3D"3" color=3D"#000000">Follow grievance pr=
ocedures in a way that satisfies CMS regulations</font></li>
<li><font face=3D"Verdana" size=3D"3" color=3D"#000000">Respond to grievanc=
e complaints made through an interpreter or by a person with low health lit=
eracy</font></li>
<li><font face=3D"Verdana" size=3D"3" color=3D"#000000">Respond to both wri=
tten and verbal grievance complaints</font></li>
<li><font face=3D"Verdana" size=3D"3" color=3D"#000000">Provide patients wi=
th information about how to contact a quality improvement officer</font></l=
i>
<li><a href=3D"http://report.newsletters.email/t.js?s=3D5a9e52a5d2599c3a552=
b0267&amp;u=3D39739290&amp;v=3D3&amp;key=3D7c3a&amp;skey=3Db6636e0f21&amp;u=
rl=3Dhttps%3A%2F%2Fwww.audioeducator.com%2Fhospitals-and-health-systems%2Fg=
rievances-and-complaints-cms-requirement-for-hospitals.html%3Futm_medium%3D=
email%26utm_source%3DCalloway_030618_MS%26utm_campaign%3DEHOSNI01_MS"style=
=3D"color: #00599c; text-decoration: none;" ><font face=3D"Verdana" size=3D=
"3" color=3D"#00599c"><strong>And more</strong></font></a></li>
</ul>
</td>
</tr>
<tr>
<td align=3D"center"><strong><font face=3D"Verdana" size=3D"5" color=3D"#00=
599c"><a href=3D"http://report.newsletters.email/t.js?s=3D5a9e52a5d2599c3a5=
52b0267&amp;u=3D39739292&amp;v=3D3&amp;key=3D7c3a&amp;skey=3Db6636e0f21&amp=
;url=3Dhttps%3A%2F%2Fwww.audioeducator.com%2Fhospitals-and-health-systems%2=
Fgrievances-and-complaints-cms-requirement-for-hospitals.html%3Futm_medium%=
3Demail%26utm_source%3DCalloway_030618_MS%26utm_campaign%3DEHOSNI01_MS"styl=
e=3D"color: #00599c;" >CLICK HERE TO REGISTER</a></font></strong></td>
</tr>
<tr>
<td style=3D"padding: 10px;" align=3D"center"><font face=3D"Verdana" size=
=3D"3" color=3D"#000000"><strong>For Spec&igrave;al Offers, Deals &amp; Dis=
counts:</strong><br /> =E2=9C=86 Call Now at <strong>1-866-458-2965</strong=
> or email at <a style=3D"color: #000000; text-decoration: underline;" href=
=3D"mailto:customerservice@audioeducator.com">customerservice@audioeducator=
.com</a> (Reference cod&egrave;: <strong>EHOSNI01_MS</strong>) </font></td>
</tr>
<tr>
<td style=3D"padding: 10px;" bgcolor=3D"#e1e1e1"><font face=3D"Verdana" siz=
e=3D"3" color=3D"#000000">About Our Speaker</font></td>
</tr>
<tr>
<td style=3D"padding: 10px;"><font face=3D"Verdana" size=3D"3" color=3D"#00=
0000"><strong>Sue Dill Calloway, RN, MSN, JD</strong>, is the president of =
Patient Safety and Healthcare Consulting and Educat&igrave;on company with =
a focus on medical-legal educat&igrave;on especially Joint Commission and t=
he CMS hospital CoPs regulatory compliance.</font> <a href=3D"http://report=
.newsletters.email/t.js?s=3D5a9e52a5d2599c3a552b0267&amp;u=3D39739294&amp;v=
=3D3&amp;key=3D4a11&amp;skey=3Db6636e0f21&amp;url=3Dhttps%3A%2F%2Fwww.audio=
educator.com%2Fspeakers%2Fsue-dill-calloway"style=3D"color: #00599c; text-d=
ecoration: none;" ><font face=3D"Verdana" size=3D"3" color=3D"#00599c"><str=
ong>Read more</strong></font></a></td>
</tr>
</tbody>
</table>
<div p align=3D"center">&nbsp;</div p>
<div p align=3D"center"><font face=3D"Arial" size=3D"1" color=3D"#000000">W=
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