Return-Path: <8a96.961775c@vmail38.newsletters.email> Received: from vps.transocean.com by vps.transocean.com with LMTP id KBf6Kk8a81kPQAAAInt2oQ ; Fri, 27 Oct 2017 04:36:47 -0700 Return-path: <8a96.961775c@vmail38.newsletters.email> Envelope-to: JOHN@TRANSOCEAN.COM Delivery-date: Fri, 27 Oct 2017 04:36:47 -0700 Received: from vmail38.newsletters.email ([67.23.183.191]:35840) by vps.transocean.com with esmtp (Exim 4.89) (envelope-from <8a96.961775c@vmail38.newsletters.email>) id 1e82wF-0004Gn-5h for JOHN@TRANSOCEAN.COM; Fri, 27 Oct 2017 04:36:47 -0700 DKIM-Signature: v=1; a=rsa-sha1; c=simple/simple; d=newsletters.email; s=dknewsletter; t=1509104174; bh=QRM+VbrTMiRYfr4jFlrANT4qfUc=; h=Date:From:Reply-To:To:Subject:List-Unsubscribe; b=nVIDEBesZXA92i6Rkp2bcHob5q/z/4c92ckacbn6ZMWsWXJxhxpq3Z+MDEYNaoijR K6zCI6BxMxquFbcnx/8QgW9EI9KAuIVyYpx4Am103SvlXaPYoYAed9TsWa2XTS95f3 z3aa8tnCN/zHE54xWeJp+6QxnJ33xZfHx8omOpok= Date: Fri, 27 Oct 2017 07:36:14 -0400 From: "CMS Guidelines" Reply-To: "CMS Guidelines" To: Subject: CMS requirements to comply with grievance regulations Message-ID: <8a96.961775c.200cd3fc@vmail38.newsletters.email> X-MNB-TRACKING: aGVhbHRoYXVkaW8gOiBKT0hOQFRSQU5TT0NFQU4uQ09NIDogNTlmMzE2MDc5YzhmYjQwNTNhMzQ5YjIy X-MNB-SENDID: 59f316079c8fb4053a349b22 List-Unsubscribe: Feedback-ID: 2229456:2180210:newsletter:massmail Content-Type: multipart/alternative; boundary="=_59f31a2e200CD3FC7f23f02918907F23DC0D9D40961775c8A96" MIME-Version: 1.0 X-Spam-Status: No, score=-1.9 X-Spam-Score: -18 X-Spam-Bar: - X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Grievances and Complaints: What Hospitals Should Know About the CMS and Joint Commission, DNV Standards and OCR Presented By: Sue Dill Calloway Prerecorded Conference | Length: 90 minutes | CEU: 1.5 AAPC CEU Approved How Hospitals Can Comply with CMS Grievance Regulations The CMS grievance requirements are a frequent source of investigation, and CMS perennially identifies them as problem areas for hospitals. [...] Content analysis details: (-1.9 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: audioeducator.com] 0.0 T_SPF_TEMPERROR SPF: test of record failed (temperror) -0.0 RP_MATCHES_RCVD Envelope sender domain matches handover relay domain 0.0 HEADER_FROM_DIFFERENT_DOMAINS From and EnvelopeFrom 2nd level mail domains are different -0.0 SPF_HELO_PASS SPF: HELO matches SPF record 0.0 HTML_MESSAGE BODY: HTML included in message -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.0 HTML_FONT_SIZE_LARGE BODY: HTML font size is large -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid X-Spam-Flag: NO This is a multi-part message in MIME format. --=_59f31a2e200CD3FC7f23f02918907F23DC0D9D40961775c8A96 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Content-Disposition: inline Grievances and Complaints: What Hospitals Should Know About the CMS and Joi= nt Commission, DNV Standards and OCR Presented By: Sue Dill Calloway Prerecorded Conference | Length: 90 minutes | CEU: 1.5 AAPC CEU Approved How Hospitals Can Comply with CMS Grievance Regulations The CMS grievance requirements are a frequent source of investigation, and = CMS perennially identifies them as problem areas for hospitals. Many hospitals are confused at the number of regulations and the detailed c= ompliance requirements for this problematic standard. Most hospitals that a= ccept federal reimbursement must be in compliance with the CMS Conditions o= f Participation (CoPs). Hospitals must have a grievance procedure and a com= pliance coordinator to investigate any grievances alleging noncompliance, i= ncluding discrimination. There must be a process to promptly resolve any gr= ievance under Section 1557, and hospital staff must follow the hospital gri= evance and complaint policy, which should be approved by the board. Join this live webinar by expert speaker Sue Dill Calloway, RN, MSN, JD, to= learn about the CMS, The Joint Commission (TJC) and Office of Civil Rights= (OCR) standards for grievances and complaints. Sue will also explain the O= CR requirements under Section 1557 of the Affordable Care Act (ACA) and wha= t you need to ensure compliance. Further, you=E2=80=99ll learn about the TJC standards on complaints and how= these crosswalk to the CMS grievance interpretive guidelines. Additionally= , Sue will cover what is now required to be documented in the medical r=C3= =A8cord. This live webinar is a must-attend for staff from all hospitals. R= ead more Session Highlights Why all hospitals that receive reimbursement for Med=C3=ACcare patients mus= t follow the CMS conditions of participation on grievances Review CMS=E2=80=99s regulations regarding grievance committees Discuss TJC=E2=80=99s complaint standards in the Patient=E2=80=99s Right (R= I) chapter TJC standards on complaints and how these crosswalk to the CMS grievance in= terpretive guidelines What is now required to be documented in the medical r=C3=A8cord How patients must be provided with a written notice that includes the steps= taken to investigate the grievance, the results and the date of completion OCR=E2=80=99s requirement for hospitals to have a process to handle grievan= ces related to discrimination under Section 1557 Session Agenda A look at the Med=C3=ACcare state operations manual Updated data deficiency reports Patient Rights standards under CMS Grievance CoPs Limited English proficiency resources available through OCR Certification CHI and core CHI Compliance with OCR Section 1557 of the ACA Compliance with Notice of Patient Rights Insight into the grievance process Benef=C3=ACciary & Family Centered Care QIOs Hospital grievance procedure, 7 day rule DNV Healthcare NIAHO on grievances Sample grievance policy And more CLICK HERE TO REGISTER For Spec=C3=ACal Offers, Deals & Discounts: =E2=9C=86 Call now at 1-866-458-2965 or email at customerservice@audioeduca= tor.com (Reference cod=C3=A8: EHOSMC0B_MH) About Our Speaker Sue Dill Calloway, RN, MSN, JD, is a n=C3=B9rse attorney, a medical legal c= onsultant and the past chief learning officer for the Emergency Medicine Pa= tient Safety Foundation. Read more We hope you found this message to be useful. If you don=E2=80=99t wish to receive any further communication, please clic= k the unsubscribe link below. Your request will be processed within 10 days= .=20 This message has been sent by Audio Educator. AudioEducator LLC - 2222 Sedwick Road - Durham - NC - 27713 Subscribe to this newsletter: https://www.newsletters.email/tools/subscription.php?username=3Dhealthaudio= &send_id=3D59f316079c8fb4053a349b22&l=3Ds&newsletter_id=3D1413203370 Unsubscribe JOHN@TRANSOCEAN.COM: https://www.newsletters.email/tools/subscription.php?username=3Dhealthaudio= &send_id=3D59f316079c8fb4053a349b22&l=3Du&email=3DJOHN@TRANSOCEAN.COM Change your preferences: https://www.newsletters.email/tools/subscription.php?username=3Dhealthaudio= &send_id=3D59f316079c8fb4053a349b22&l=3Dp&email=3DJOHN@TRANSOCEAN.COM Forward to a friend: https://www.newsletters.email/tools/forward.php?username=3Dhealthaudio&news= letter_id=3D1413203370&send_id=3D59f316079c8fb4053a349b22 Report this email as spam: https://www.newsletters.email/tools/abuse_report.php?username=3Dhealthaudio= &send_id=3D59f316079c8fb4053a349b22&email=3DJOHN@TRANSOCEAN.COM This email was sent using MyNewsletterBuilder.com. --=_59f31a2e200CD3FC7f23f02918907F23DC0D9D40961775c8A96 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Content-Disposition: inline
 
Grievances and Complaints: What Hospitals Should K= now About the CMS and Joint Commission, DNV Standards and OCR
Presented By: Sue Dill Calloway
Prerecorded Conference | Length: 90 minutes | CEU: 1.5 AAPC CEU Approv= ed
How Hospitals Can Comply with CMS Grievanc= e Regulations
The CMS grievance requirements are a frequent sour= ce of investigation, and CMS perennially identifies them as problem areas f= or hospitals.

Many hospitals are confused at the number of regu= lations and the detailed compliance requirements for this problematic stand= ard. Most hospitals that accept federal reimbursement must be in compliance= with the CMS Conditions of Participation (CoPs). Hospitals must have a gri= evance procedure and a compliance coordinator to investigate any grievances= alleging noncompliance, including discrimination. There must be a process = to promptly resolve any grievance under Section 1557, and hospital staff mu= st follow the hospital grievance and complaint policy, which should be appr= oved by the board.

Join this live webinar by expert speaker Sue Dill Calloway, RN, MSN, JD, to learn about the CMS, The J= oint Commission (TJC) and Office of Civil Rights (OCR) standards for grieva= nces and complaints. Sue will also explain the OCR requirements under Secti= on 1557 of the Affordable Care Act (ACA) and what you need to ensure compli= ance.

Further, you’ll learn about the TJC standards on co= mplaints and how these crosswalk to the CMS grievance interpretive guidelin= es. Additionally, Sue will cover what is now required to be documented in t= he medical rècord. This live webinar is a must-attend for staff from= all hospitals. Read more
Session Highlights
  • Why all hospitals t= hat receive reimbursement for Medìcare patients must follow the CMS = conditions of participation on grievances
  • Review CMS’s = regulations regarding grievance committees
  • Discuss TJC’s= complaint standards in the Patient’s Right (RI) chapter
  • TJC standards on co= mplaints and how these crosswalk to the CMS grievance interpretive guidelin= es
  • What is now require= d to be documented in the medical rècord
  • How patients must b= e provided with a written notice that includes the steps taken to investiga= te the grievance, the results and the date of completion
  • OCR’s require= ment for hospitals to have a process to handle grievances related to discri= mination under Section 1557
Session Agenda
  • A look at the Med&i= grave;care state operations manual
  • Updated data defici= ency reports
  • Patient Rights stan= dards under CMS Grievance CoPs
  • Limited English pro= ficiency resources available through OCR
  • Certification CHI a= nd core CHI
  • Compliance with OCR= Section 1557 of the ACA
  • Compliance with Not= ice of Patient Rights
  • Insight into the gr= ievance process
  • Benefìciary = & Family Centered Care QIOs
  • Hospital grievance = procedure, 7 day rule
  • DNV Healthcare NIAH= O on grievances
  • Sample grievance po= licy
  • And more
CLICK HERE TO REGISTER
For Specìal Offers, Deals & Dis= counts:
=E2=9C=86 Call now at 1-866-458-2965 or email at customerservice@audioeducator= .com (Reference codè: EHOSMC0B_MH)
About Our Speaker
Sue Dill Calloway, RN, MSN, JD, is a nùrse at= torney, a medical legal consultant and the past chief learning officer for = the Emergency Medicine Patient Safety Foundation. Read more
 
W= e hope you found this message to be useful.
If you don’t wish to= receive any further communication, please click the unsubscribe link below= . Your request will be processed within 10 days.
This message has bee= n sent by Audio Educator.
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