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Subject: Role of Supervision in Reducing and Preventing Human Error
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 Content preview:  Supervising a Human Error Free Environment: You Can Do a Lot
    More Than You Think Presented By: Ginette Collazo Live Webinar Date: Thursday,
    October 26, 2017 | Duration: 90 minutes Time: 1 pm ET | 12 pm CT | 11 am
   MT | 10 am PT REGISTER NOW Get Practical Approaches to Supervision for Reducing
    and Preventing Human Error Human error is known to be the major cause of
   quality and production losses in many industries. Although it is unlikely
   that human error will ever be totally eliminated, many human performance problems
    can be prevented. Human errors start at the design stage. From procedures,
    training, supervision, and workplace environment, many variables that affect
    human behavior can be manipulated to reduce the likelihood of these occurrences.
    To work with these challenges, it is important to understand human behavior
    and the psychology of error as well as understand exactly where the systems
    weaknesses are, so they can be improved and/or fixed. [...] 
 
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Supervising a Human Error Free Environment: You Can Do a Lot More Than You =
Think
Presented By: Ginette Collazo
Live Webinar
Date: Thursday, October 26, 2017 | Duration: 90 minutes
Time: 1 pm ET | 12 pm CT | 11 am MT | 10 am PT
REGISTER NOW
Get Practical Approaches to Supervision for Reducing and Preventing Human E=
rror
Human error is known to be the major cause of quality and production losses=
 in many industries. Although it is unlikely that human error will ever be =
totally eliminated, many human performance problems can be prevented. Human=
 errors start at the design stage. From procedures, training, supervision, =
and workplace environment, many variables that affect human behavior can be=
 manipulated to reduce the likelihood of these occurrences. To work with th=
ese challenges, it is important to understand human behavior and the psycho=
logy of error as well as understand exactly where the systems weaknesses ar=
e, so they can be improved and/or fixed.

Join this session, where expert speaker Ginette Collazo, will discuss the p=
ractical approaches for supervision on the floor, strategies to get your gr=
oup in sync and approach issues in GMP related environments by using a spec=
ific methodology to correct, prevent and avoid re-occurrence of these issue=
s. Ginette will discuss why supervision is important in reducing and preven=
ting human error. The session will discuss supervision approaches, near roo=
t causes and root causes for supervision related errors, and will address t=
he 5 main elements of assuring an error free environment. Read more
Session Highlights
Background on human error phenomena
What is human error
Importance of human error prevention/reduction
Supervision and human error
Facts about human error caused by supervisors and how to avoid it
When is operator error the root cause
How is human error controlled by supervision
Common mistakes: Memory failures, overconfidence, visual detection, and vig=
ilance effectiveness and how supervision can help improve these
Types of error
Human error rates and measurement
Trending and tracking
Prediction
CAPA effectiveness
Session Objectives
This session will help you understand:
Human error: Factors and causes
The importance of supervision in creating a high reliable group for both re=
gulatory and business compliance
Issues related to supervision and how to avoid traps that will allow errors=
 to occur
Root causes and corrective and preventive action (CAPA) associated with sup=
ervision
How to measure human error rates at your department and keep track of metri=
cs
What you can do to support human reliability at the site
And more
Apply "PM20" at check-out to get $20 off on registration
  CLICK HERE TO REGISTER =20
Get answers to your questions in the Q&A directly from the speaker
For Spec=C3=ACal Offers, Deals & Discounts:
=E2=9C=86 Call now at 1-866-458-2965 or email at customerservice@audioeduca=
tor.com (Reference cod=C3=A8: EPHCPH04_MB)
To join our mailing list and receive invitations to similar webinars, click=
 here.
About Our Speaker
Ginette Collazo, Ph.D., is a human error and human behavior expert. She has=
 spent more than 15 years in technical training, organizational development=
 and human reliability areas. She has worked with Bristol-Myers Squibb, Joh=
nson & Johnson, Schering-Plough, Wyeth, and has been a consultant with majo=
r firms like Abbott, Johnson & Johnson, Perrigo, among many others. Read mo=
re
Follow Us On:	fb	tw	linkedin	yt	Knowledge for Healthcare
We hope you found this message to be useful.
If you don=E2=80=99t wish to receive any further communication, please clic=
k the unsubscribe link below. Your request will be processed within 10 days=
.=20
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<center></center>
<table class=3D"removeborder" style=3D"border-collapse: collapse;" border=
=3D"1" width=3D"600" cellspacing=3D"0" cellpadding=3D"0" align=3D"center">
<tbody>
<tr>
<td bgcolor=3D"#ffffff">
<table class=3D"removeborder" border=3D"0" width=3D"100%" cellspacing=3D"0"=
 cellpadding=3D"0" bgcolor=3D"#ffffff">
<tbody>
<tr>
<td style=3D"padding: 10px; border-bottom: #8de0ff solid 1px;" align=3D"cen=
ter" bgcolor=3D"#0a869e"><font face=3D"Verdana" size=3D"5" color=3D"#ffffff=
">Supervising a Human Error Free Environment: You Can Do a Lot More Than Yo=
u Think</font></td>
</tr>
<tr>
<td style=3D"padding: 10px;" align=3D"center" bgcolor=3D"#0A869E"><font fac=
e=3D"Verdana" size=3D"3" color=3D"#ffffff"><strong>Presented By: Ginette Co=
llazo</strong></font></td>
</tr>
<tr>
<td style=3D"padding: 10px;" align=3D"center"><font face=3D"Verdana" size=
=3D"3" color=3D"#000000"> <strong>Live Webinar</strong><br /> <strong>Date:=
</strong> Thursday, October 26, 2017 | <strong>Duration:</strong> 90 minute=
s<br /> <strong>Time:</strong> 1 pm ET | 12 pm CT | 11 am MT | 10 am PT<br =
/> </font></td>
</tr>
<tr>
<td style=3D"padding: 10px 0px;" align=3D"center" bgcolor=3D"#036d83"><em><=
font face=3D"Verdana" size=3D"4" color=3D"#ffffff"><strong><a href=3D"http:=
//report.newsletters.email/t.js?s=3D59ea03222758541b21266095&amp;u=3D390537=
77&amp;v=3D3&amp;key=3D66dd&amp;skey=3Da18a6b70cc&amp;url=3Dhttps%3A%2F%2Fw=
ww.audioeducator.com%2Fpharma-biotech%2Fsupervising-a-human-error-free-envi=
ronment.html%3Futm_medium%3DEmail%26utm_source%3DCollazo_102017%26utm_campa=
ign%3DEPHCPH04_MB"style=3D"color: #ffffff; text-decoration: underline;" >RE=
GISTER NOW</a></strong></font></em></td>
</tr>
<tr>
<td style=3D"padding: 10px;"><font face=3D"Verdana" size=3D"3" color=3D"#00=
0000"><strong>Get Practical Approaches to Supervision for Reducing and Prev=
enting Human Error</strong></font></td>
</tr>
<tr>
<td style=3D"padding: 10px; padding-top: 0px;"><font face=3D"Verdana" size=
=3D"3" color=3D"#000000">Human error is known to be the major cause of qual=
ity and production losses in many industries. Although it is unlikely that =
human error will ever be totally eliminated, many human performance problem=
s can be prevented. Human errors start at the design stage. From procedures=
, training, supervision, and workplace environment, many variables that aff=
ect human behavior can be manipulated to reduce the likelihood of these occ=
urrences. To work with these challenges, it is important to understand huma=
n behavior and the psychology of error as well as understand exactly where =
the systems weaknesses are, so they can be improved and/or fixed.<br /><br =
/> Join this session, where expert speaker <strong>Ginette Collazo,</strong=
> will discuss the practical approaches for supervision on the floor, strat=
egies to get your group in sync and approach issues in GMP related environm=
ents by using a specific methodology to correct, prevent and avoid re-occur=
rence of these issues. Ginette will discuss why supervision is important in=
 reducing and preventing human error. The session will discuss supervision =
approaches, near root causes and root causes for supervision related errors=
, and will address the 5 main elements of assuring an error free environmen=
t.</font> <a href=3D"http://report.newsletters.email/t.js?s=3D59ea032227585=
41b21266095&amp;u=3D39053779&amp;v=3D3&amp;key=3D66dd&amp;skey=3Da18a6b70cc=
&amp;url=3Dhttps%3A%2F%2Fwww.audioeducator.com%2Fpharma-biotech%2Fsupervisi=
ng-a-human-error-free-environment.html%3Futm_medium%3DEmail%26utm_source%3D=
Collazo_102017%26utm_campaign%3DEPHCPH04_MB"style=3D"color: #c95a00; text-d=
ecoration: none;" ><font face=3D"Verdana" size=3D"3" color=3D"#c95a00"><str=
ong>Read more</strong></font></a></td>
</tr>
<tr>
<td style=3D"padding: 10px; padding-top: 0px;"><strong><font face=3D"Verdan=
a" size=3D"3" color=3D"#000000">Session Highlights</font></strong></td>
</tr>
<tr>
<td style=3D"padding: 0px 10px;">
<ul>
<li><font face=3D"Verdana" size=3D"3" color=3D"#000000">Background on human=
 error phenomena</font></li>
<li><font face=3D"Verdana" size=3D"3" color=3D"#000000">What is human error=
</font></li>
<li><font face=3D"Verdana" size=3D"3" color=3D"#000000">Importance of human=
 error prevention/reduction</font></li>
<li><font face=3D"Verdana" size=3D"3" color=3D"#000000">Supervision and hum=
an error</font></li>
<li><font face=3D"Verdana" size=3D"3" color=3D"#000000">Facts about human e=
rror caused by supervisors and how to avoid it</font></li>
<li><font face=3D"Verdana" size=3D"3" color=3D"#000000">When is operator er=
ror the root cause</font></li>
<li><font face=3D"Verdana" size=3D"3" color=3D"#000000">How is human error =
controlled by supervision</font></li>
<li><font face=3D"Verdana" size=3D"3" color=3D"#000000">Common mistakes: Me=
mory failures, overconfidence, visual detection, and vigilance effectivenes=
s and how supervision can help improve these</font></li>
<li><font face=3D"Verdana" size=3D"3" color=3D"#000000">Types of error</fon=
t></li>
<li><font face=3D"Verdana" size=3D"3" color=3D"#000000">Human error rates a=
nd measurement</font></li>
<li><font face=3D"Verdana" size=3D"3" color=3D"#000000">Trending and tracki=
ng</font></li>
<li><font face=3D"Verdana" size=3D"3" color=3D"#000000">Prediction</font></=
li>
<li><font face=3D"Verdana" size=3D"3" color=3D"#000000">CAPA effectiveness<=
/font></li>
</ul>
</td>
</tr>
<tr>
<td style=3D"padding: 10px; padding-top: 0px;"><strong><font face=3D"Verdan=
a" size=3D"3" color=3D"#000000">Session Objectives</font></strong></td>
</tr>
<tr>
<td style=3D"padding: 0px 10px;"><font face=3D"Verdana" size=3D"3" color=3D=
"#000000">This session will help you understand:</font>
<ul>
<li><font face=3D"Verdana" size=3D"3" color=3D"#000000">Human error: Factor=
s and causes</font></li>
<li><font face=3D"Verdana" size=3D"3" color=3D"#000000">The importance of s=
upervision in creating a high reliable group for both regulatory and busine=
ss compliance</font></li>
<li><font face=3D"Verdana" size=3D"3" color=3D"#000000">Issues related to s=
upervision and how to avoid traps that will allow errors to occur</font></l=
i>
<li><font face=3D"Verdana" size=3D"3" color=3D"#000000">Root causes and cor=
rective and preventive action (CAPA) associated with supervision</font></li>
<li><font face=3D"Verdana" size=3D"3" color=3D"#000000">How to measure huma=
n error rates at your department and keep track of metrics</font></li>
<li><font face=3D"Verdana" size=3D"3" color=3D"#000000">What you can do to =
support human reliability at the site</font></li>
<li><a href=3D"http://report.newsletters.email/t.js?s=3D59ea03222758541b212=
66095&amp;u=3D39053781&amp;v=3D3&amp;key=3D66dd&amp;skey=3Da18a6b70cc&amp;u=
rl=3Dhttps%3A%2F%2Fwww.audioeducator.com%2Fpharma-biotech%2Fsupervising-a-h=
uman-error-free-environment.html%3Futm_medium%3DEmail%26utm_source%3DCollaz=
o_102017%26utm_campaign%3DEPHCPH04_MB"style=3D"color: #c95a00; text-decorat=
ion: none;" ><font face=3D"Verdana" size=3D"3" color=3D"#c95a00"><strong>An=
d more</strong></font></a></li>
</ul>
</td>
</tr>
<tr>
<td style=3D"padding: 10px;" align=3D"center"><font face=3D"Verdana" size=
=3D"2" color=3D"#000000"><strong>Apply "PM20" at check-out to get $20 off o=
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nt face=3D"Verdana" size=3D"3" color=3D"#ffffff"><a href=3D"http://report.n=
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html%3Futm_medium%3DEmail%26utm_source%3DCollazo_102017%26utm_campaign%3DEP=
HCPH04_MB"style=3D"text-decoration: none; color: #ffffff; padding: 8px; dis=
play: block;" > &nbsp; CLICK HERE TO REGISTER &nbsp;</a></font></td>
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<td style=3D"padding: 10px;" align=3D"center"><font face=3D"Verdana" size=
=3D"2" color=3D"#000000"><strong>Get answers to your questions in the Q&amp=
;A directly from the speaker</strong></font></td>
</tr>
<tr>
<td style=3D"padding: 10px;" align=3D"center" bgcolor=3D"#036d83"><font fac=
e=3D"Verdana" size=3D"3" color=3D"#ffffff"><strong>For Spec&igrave;al Offer=
s, Deals &amp; Discounts:</strong><br />=E2=9C=86 Call now at <strong>1-866=
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 underline;" href=3D"mailto:customerservice@audioeducator.com">customerserv=
ice@audioeducator.com</a> (Reference cod&egrave;: EPHCPH04_MB)</font></td>
</tr>
<tr>
<td style=3D"padding: 10px;" align=3D"center" bgcolor=3D"#036D83"><strong><=
font face=3D"Verdana" size=3D"2" color=3D"#ffffff">To join our mailing list=
 and receive invitations to similar webinars, click <a href=3D"http://repor=
t.newsletters.email/t.js?s=3D59ea03222758541b21266095&amp;u=3D39053785&amp;=
v=3D3&amp;key=3D1e2a&amp;skey=3Da18a6b70cc&amp;url=3Dhttps%3A%2F%2Fwww.audi=
oeducator.com%2Fmailing-list"style=3D"color: #fef300;" >here</a>.</font></s=
trong></td>
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<td style=3D"padding: 10px;" align=3D"center" bgcolor=3D"#e1e1e1"><font fac=
e=3D"Verdana" size=3D"3" color=3D"#000000">About Our Speaker</font></td>
</tr>
<tr>
<td style=3D"padding: 10px; border-bottom: #000000 solid 1px;"><font face=
=3D"Verdana" size=3D"3" color=3D"#000000"><strong>Ginette Collazo, Ph.D.</s=
trong>, is a human error and human behavior expert. She has spent more than=
 15 years in technical training, organizational development and human relia=
bility areas. She has worked with Bristol-Myers Squibb, Johnson &amp; Johns=
on, Schering-Plough, Wyeth, and has been a consultant with major firms like=
 Abbott, Johnson &amp; Johnson, Perrigo, among many others.</font> <a href=
=3D"http://report.newsletters.email/t.js?s=3D59ea03222758541b21266095&amp;u=
=3D39053787&amp;v=3D3&amp;key=3De638&amp;skey=3Da18a6b70cc&amp;url=3Dhttps%=
3A%2F%2Fwww.audioeducator.com%2Fspeakers%2Fginette-collazo"style=3D"color: =
#de8624; text-decoration: none;" ><font face=3D"Verdana" size=3D"3" color=
=3D"#de8624"><strong>Read more</strong></font></a></td>
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