Return-path: Envelope-to: fedexpay@transocean.com Delivery-date: Mon, 13 Apr 2015 07:11:28 -0700 Received: from mailgwca04.rightnowtech.com ([216.136.162.124]:54472) by vps.transocean.com with esmtps (TLSv1:DHE-RSA-AES256-SHA:256) (Exim 4.85) (envelope-from ) id 1Yhf55-00080J-8c for fedexpay@transocean.com; Mon, 13 Apr 2015 07:11:28 -0700 Received: from [192.168.100.106] ([192.168.100.106:21700] helo=access-sc5.rightnowtech.com) by rntca125.rnmk.com (envelope-from ) (ecelerity 2.2.2.45 r(34222M)) with ESMTP id 3F/22-03544-28ECB255; Mon, 13 Apr 2015 07:11:14 -0700 Received: from utilsc01.int.rightnowtech.com (localhost.localdomain [127.0.0.1]) by access-sc5.rightnowtech.com ("Mail Server") with SMTP id 0E5EF55D678 for ; Mon, 13 Apr 2015 07:11:14 -0700 (PDT) Content-Type: Multipart/Alternative; boundary="------------Boundary-00=_PQ0RTSM1VA4000000000" From: webmaster@fedex.com To: fedexpay@transocean.com Date: Mon, 13 Apr 2015 10:11:13 -0400 (EDT) Subject: GFBO - EBI [Incident:150413-003553] MIME-Version: 1.0 Message-Id: X-Spam-Status: No, score=-6.5 X-Spam-Score: -64 X-Spam-Bar: ------ X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Response Your message has been received at fedex.com. If you need immediate assistance, please contact our Revenue Services representatives at 1-800-622-1147. [...] Content analysis details: (-6.5 points, 3.5 required) pts rule name description ---- ---------------------- -------------------------------------------------- -2.3 RCVD_IN_DNSWL_MED RBL: Sender listed at http://www.dnswl.org/, medium trust [216.136.162.124 listed in list.dnswl.org] -0.0 RCVD_IN_IADB_LISTED RBL: Participates in the IADB system [216.136.162.124 listed in iadb.isipp.com] -2.2 RCVD_IN_IADB_VOUCHED RBL: ISIPP IADB lists as vouched-for sender -0.1 RCVD_IN_IADB_SPF RBL: IADB: Sender publishes SPF record -0.0 RCVD_IN_IADB_SENDERID RBL: IADB: Sender publishes Sender ID record -0.1 RCVD_IN_IADB_DK RBL: IADB: Sender publishes Domain Keys record -0.2 RCVD_IN_IADB_RDNS RBL: IADB: Sender has reverse DNS record -1.5 RCVD_IN_IADB_OPTIN RBL: IADB: All mailing list mail is opt-in -0.0 RCVD_IN_IADB_UT_CPR_MAT RBL: IADB: Sends no material under Utah's CPR 1.8 DKIM_ADSP_DISCARD No valid author signature, domain signs all mail and suggests discarding the rest -0.0 RCVD_IN_MSPIKE_H3 RBL: Good reputation (+3) [216.136.162.124 listed in wl.mailspike.net] -0.0 SPF_PASS SPF: sender matches SPF record -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.0 HTML_MESSAGE BODY: HTML included in message -0.0 RCVD_IN_MSPIKE_WL Mailspike good senders 0.0 LOTS_OF_MONEY Huge... sums of money X-Spam-Flag: NO --------------Boundary-00=_PQ0RTSM1VA4000000000 Content-Type: Text/Plain; charset=iso-8859-1 Content-Transfer-Encoding: quoted-printable Response --------------------------------------------------------------- Your message has been received at fedex.com. If you need immediate assist= ance, please contact our Revenue Services representatives at 1-800-622-11= 47. This is an automated response. Introducing FedEx Billing OnLine - enjoy the convenience of receiving and= paying your FedEx invoices online. Please visit http://www.fedex.com/us/account/fbo/ for additional information. Thank you for shipping with FedEx. Discussion Thread --------------------------------------------------------------- Customer By Email - 04/13/2015 10:11 AM First Name : Michael LastName : Toone Phone Number : 9149495656 Email Add= ress : fedexpay@transocean.com Account No : 010046467 Support Reason : Cr= edit card billing question Comments : On 03/27/15 & 04/07/15 a duplicate = payment of $7412.12 was made to our credit card. Can you please let us kn= ow who we contact to get this credited back to us. This payment was suppo= se to pay the past due amount of $8144.17 and we would like to resolve th= is asap in order to get this past due balance paid. Thank you for your as= sistance. Kathleen Murphy for Michael Toone=20 [---001:000990:25154---] --------------Boundary-00=_PQ0RTSM1VA4000000000 Content-Type: Text/Html; charset=iso-8859-1 Content-Transfer-Encoding: quoted-printable GFBO - EBI

 
 Respo= nse
Your message has been received at fedex.com. If you need immediate assist= ance, please contact our Revenue Services representatives at 1-800-622-11= 47.

This is an automated response.

Introducing FedEx Billing OnLine - enjoy the convenience of receivi= ng and paying your FedEx invoices online. Please visit
= http://www.fedex.com/us/account/fbo/
for additional information.

Thank you for shipping with FedEx.=20

 Discu= ssion Thread
 Customer By Email 04/13/2015 1= 0:11 AM
First Name : Michael LastName : Toon= e Phone Number : 9149495656 Email Address : fedexpay@transocean.com Account No : 010046467 Support = Reason : Credit card billing question Comments : On 03/27/15 & 04/07/= 15 a duplicate payment of $7412.12 was made to our credit card. Can you p= lease let us know who we contact to get this credited back to us. This pa= yment was suppose to pay the past due amount of $8144.17 and we would lik= e to resolve this asap in order to get this past due balance paid. Thank = you for your assistance. Kathleen Murphy for Michael Toone
 
 
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