Return-Path: Delivered-To: edward@transocean.com Received: from vps.transocean.com by vps.transocean.com with LMTP id IHjTL4a0llpwPwAAInt2oQ for ; Wed, 28 Feb 2018 05:54:14 -0800 Return-path: Envelope-to: edward@transocean.com Delivery-date: Wed, 28 Feb 2018 05:54:14 -0800 Received: from cy110.mta.exacttarget.com ([136.147.181.110]:36729) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1er2BK-0004SD-C2 for edward@transocean.com; Wed, 28 Feb 2018 05:54:14 -0800 Received: by cy105.mta.exacttarget.com id hiqq7u163hsj for ; Wed, 28 Feb 2018 13:50:56 +0000 (envelope-from ) From: "Compliance Trainer" To: Subject: How to Handle Stop Payments and Unauthorized Entries Date: Wed, 28 Feb 2018 07:50:56 -0600 List-Unsubscribe: MIME-Version: 1.0 Reply-To: "Compliance Trainer" List-ID: <10962064.xt.local> X-CSA-Complaints: whitelistcomplaints@eco.de x-job: 10962064_37048 Message-ID: Content-Type: multipart/alternative; boundary="dxujaySJMyst=_?:" X-Spam-Status: No, score=2.8 X-Spam-Score: 28 X-Spam-Bar: ++ X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: onlinecompliancepanel-webinar-mailer-SF-DONNA-OLHEISER-MAR20-EB http://cl.exct.net/?qs=dbb3e89775d450f5d9d64b6e672abf7a1c5f9a65d4be5a3c0eab603805a878b709d9540fabacf05243ab4b5d69c08985 Guidance for Stop Payments vs. Unauthorized Entries LIVE WEBINAR Date: Tuesday, 20 March 2018 Time: 11:30 AM PDT | 02:30 PM EDT [...] Content analysis details: (2.8 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: onlinecompliancepanel.com] -0.0 T_RP_MATCHES_RCVD Envelope sender domain matches handover relay domain -0.0 SPF_PASS SPF: sender matches SPF record 0.2 HEADER_FROM_DIFFERENT_DOMAINS From and EnvelopeFrom 2nd level mail domains are different 0.0 HTML_MESSAGE BODY: HTML included in message 0.0 HTML_FONT_LOW_CONTRAST BODY: HTML font color similar or identical to background -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.2 KAM_LOTSOFHASH Emails with lots of hash-like gibberish 0.8 KAM_INFOUSMEBIZ Prevalent use of .info|.us|.me|.me.uk|.biz domains in spam/malware 3.5 KAM_ANA Likely Weight-loss / Medical Spam X-Spam-Flag: NO This is a multi-part message in MIME format. --dxujaySJMyst=_?: Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: 8bit onlinecompliancepanel-webinar-mailer-SF-DONNA-OLHEISER-MAR20-EB http://cl.exct.net/?qs=dbb3e89775d450f5d9d64b6e672abf7a1c5f9a65d4be5a3c0eab603805a878b709d9540fabacf05243ab4b5d69c08985 Guidance for Stop Payments vs. Unauthorized Entries LIVE WEBINAR Date: Tuesday, 20 March 2018 Time: 11:30 AM PDT | 02:30 PM EDT http://cl.exct.net/?qs=dbb3e89775d450f5d9d64b6e672abf7a1c5f9a65d4be5a3c0eab603805a878b709d9540fabacf05243ab4b5d69c08985 Call 510-857-5896 38780 Tyson Lane Suite 210 Fremont, CA-94536 Early Bird Offer! Use Promo Code RECD10 to Get 10% off on Recorded Session/CD/Flash Drive/Corporate Live Session/Super Combos of this webinar. Offer valid till Mar 11, 2018 midnight. Call us to know more. http://cl.exct.net/?qs=dbb3e89775d450f5d9d64b6e672abf7a1c5f9a65d4be5a3c0eab603805a878b709d9540fabacf05243ab4b5d69c08985 http://cl.exct.net/?qs=dbb3e89775d450f5a8e9613136003e16d429b82d3043032a7391bc0462b5f4233d27f321cfe611a54e089679f3a4fec6 mailto:customersupport@onlinecompliancepanel.com The NACHA Operating Rules have specifics for you to follow when doing Stop Payments and returning Unauthorized ACH Entries. This session will identify what those Rules, timeframes and exceptions are to be sure you comply with the Rules each time you help your account holder with their request(s). Key points illustrated by the trainer in the program using case studies and examples that ACH operations staff deal with every day will assist customer service, front-line staff and identify details for operations staff. This 90-minute information-filled session covers everything you need to know about Stop Payments and doing Extended Return Entries (a.k.a. Unauthorized Returns, Authorization Revoked and Improper Entries). Key Learning Objectives - Define the rules surrounding stop payments - Identify the difference in the rules between a consumer and non-consumer stop payment - List tips that will help customer service and frontline staff ensure they are asking the right questions of the account holder - Outline what an unauthorized transaction is and when to use a Written Statement of Unauthorized Debit (WSUD) - Review timeframes for stop payments and unauthorized payments - Illustrate what constitutes an entry to be returned as authorization revoked vs. stop payment vs. unauthorized - Describe through the use of scenarios - the what, when and how of stop payments and returning unauthorized entries http://cl.exct.net/?qs=dbb3e89775d450f5d9d64b6e672abf7a1c5f9a65d4be5a3c0eab603805a878b709d9540fabacf05243ab4b5d69c08985 View More http://cl.exct.net/?qs=dbb3e89775d450f51cb1060a10c82b981c6bae5610eef26b89cba5bd9b9690e4b6d7b6a9f1ca94e08cadda430ab5a029 http://cl.exct.net/?qs=dbb3e89775d450f5d9d64b6e672abf7a1c5f9a65d4be5a3c0eab603805a878b709d9540fabacf05243ab4b5d69c08985 YES I am Attending http://cl.exct.net/?qs=dbb3e89775d450f5c81ea56e42d3f0a9d2350a08fc0a34dbb205938d6f04f9e73994898c34a1b097e6edc95eeb64c219 NO I Want a Different Course http://cl.exct.net/?qs=dbb3e89775d450f53de54b970a686d6719c786d127c38f9d5bb583456955709ce5063d62c9b9a2aaa1661e15f3e8bf06 Donna K Olheiser Donna K Olheiser, AAP, is the vice president of Education Services and founder of Dynamic Mastership, LLC. She is an enthusiastic and energetic Certified Master Trainer with over 14 years' training experience. She has designed and facilitated over 100 training sessions each year with her expertise being the rules for companies and financial institutions when processing electronic (specifically ACH) payments, then scheduling the events to facilitate and deliver the material through a variety of venues (webinars, teleseminars, in-person workshops, including regional and national conferences). http://cl.exct.net/?qs=dbb3e89775d450f53de54b970a686d6719c786d127c38f9d5bb583456955709ce5063d62c9b9a2aaa1661e15f3e8bf06 View More Similar On-Demand Webinar http://cl.exct.net/?qs=dbb3e89775d450f5e6a9bc49a64bb1219e4dd6dee5c7397b59842c596f694617acab2007e494d4e3755372cc96a15a8f Remote Deposit Capture (RDC) Rules and Regulations - Legal and Compliance Requirements http://cl.exct.net/?qs=dbb3e89775d450f5b18dad7b66d9f453e0d8304960fd172f1906d32fb480975cb912f9c1f0facf9734637b6e55cf2147 View More http://cl.exct.net/?qs=dbb3e89775d450f51985bbedd484a39008b2afb943a7711f47910f4d1804c8132fe43daca4121f264d7370b07e41c292 NEW! SOP Library http://cl.exct.net/?qs=dbb3e89775d450f5cf021eacc205f4491f207a442eae6dc7693091b73eaf83f0c582366b572a4e1da2aeac170bde28cb Host This Webinar At Your Organization http://cl.exct.net/?qs=825d63bae5c45a1991610f99078a8130ea575033ab26d731745c8d85a54451689c58df1fe2b4fc42ef097dfdea53f0b7 Become a Speaker http://cl.exct.net/?qs=dbb3e89775d450f5d9d64b6e672abf7a1c5f9a65d4be5a3c0eab603805a878b709d9540fabacf05243ab4b5d69c08985 WOULD YOU LIKE TO RESERVE YOUR SPOT TODAY AND PAY US LATER? Click here. http://cl.exct.net/?qs=dbb3e89775d450f51cb1060a10c82b981c6bae5610eef26b89cba5bd9b9690e4b6d7b6a9f1ca94e08cadda430ab5a029 Please feel free to forward this email to your friends or colleagues This message was sent to edward@transocean.com by www.onlinecompliancepanel.com 38780 Tyson Lane Suite 210 Fremont, CA, 94536, USA Call: +1-510-857-5896 / Fax: +1-510-509-9659 mailto:customersupport@onlinecompliancepanel.com customersupport@onlinecompliancepanel.com. 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Guidance for Stop Payments vs. Unauthorized Entries
LIVE WEBINAR
Date: Tuesday, 20 March 2018
Time: 11:30 AM PDT | 02:30 PM EDT
OCP_Logo
Call 510-857-5896
38780 Tyson Lane Suite 210 Fremont, CA-94536
Early Bird Offer! Use Promo Code RECD10 to Get 10% off on Recorded Session/CD/Flash Drive/
Corporate Live Session/Super Combos of this webinar. Offer valid till Mar 11, 2018 midnight. Call us to know more.
The NACHA Operating Rules have specifics for you to follow when doing Stop Payments and returning Unauthorized ACH Entries. This session will identify what those Rules, timeframes and exceptions are to be sure you comply with the Rules each time you help your account holder with their request(s). Key points illustrated by the trainer in the program using case studies and examples that ACH operations staff deal with every day will assist customer service, front-line staff and identify details for operations staff. This 90-minute information-filled session covers everything you need to know about Stop Payments and doing Extended Return Entries (a.k.a. Unauthorized Returns, Authorization Revoked and Improper Entries).

Key Learning Objectives
  • Define the rules surrounding stop payments
  • Identify the difference in the rules between a consumer and non-consumer stop payment
  • List tips that will help customer service and frontline staff ensure they are asking the right questions of the account holder
  • Outline what an unauthorized transaction is and when to use a Written Statement of Unauthorized Debit (WSUD)
  • Review timeframes for stop payments and unauthorized payments
  • Illustrate what constitutes an entry to be returned as authorization revoked vs. stop payment vs. unauthorized
  • Describe through the use of scenarios - the what, when and how of stop payments and returning unauthorized entries
instructor Donna K Olheiser
Donna K Olheiser, AAP, is the vice president of Education Services and founder of Dynamic Mastership, LLC. She is an enthusiastic and energetic Certified Master Trainer with over 14 years' training experience. She has designed and facilitated over 100 training sessions each year with her expertise being the rules for companies and financial institutions when processing electronic (specifically ACH) payments, then scheduling the events to facilitate and deliver the material through a variety of venues (webinars, teleseminars, in-person workshops, including regional and national conferences).
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Remote Deposit Capture (RDC) Rules and Regulations - Legal and Compliance Requirements  
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