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Your financial institution deals with ACH challenges every day, but is your staff properly prepared to deal with all situations? Join us to explore the proper use of return reason codes, deadlines, documentation required to initiate returns, and how consumer and corporate Standard Entry Class Codes can affect returns. Additional topics include Same-Day ACH returns, Federal benefit returns, stop payments, and more.
Key Learning Objectives
- Recognize timely vs. extended returns
- Define appropriate return reason codes
- Identify deadlines
- Record appropriate documentation requirements
- Differentiate consumer vs. corporate stop payments and consumer vs. corporate unauthorized returns
- Analyze return scenarios and document the appropriate response
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Rayleen M. Pirnie
CEO, RP Payments Risk Consulting Services, LLC.
Rayleen is a nationally recognized payments risk and fraud expert who offers specialized consulting services, procedural and risk management reviews, and payments education. She is an Accredited ACH Professional (AAP) who has worked with all payment systems for nearly 20 years.
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