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Subject:  ****SPAM****  MASTERING MANAGERIAL AND SUPERVISORY SKILLS

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<title>CBS Group: Mastering Managerial and Supervisory Skills</title>
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<td width="580" style="width: 580px;"><img width="580" height="30"
style="width: 580px; height: 30px;"
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<table style="width: 195px;" border="0" cellspacing="0" cellpadding="0">
<tbody>
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<td width="195" style="font-family: 'Lucida Grande', sans-serif; font-size:
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<td width="195" style="font-family: 'Lucida Grande', sans-serif; font-size:
10px; color: #151515; width: 195px;"><strong>Note:</strong></td>
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<td width="195" style="font-family: 'Lucida Grande', sans-serif; font-size:
10px; color: #151515; width: 195px;">&nbsp;</td>
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<td width="195" style="font-family: 'Lucida Grande', sans-serif; font-size:
10px; color: #151515; width: 195px;">Companies can claim 400% tax
deductions or cash payout of total training expenditure under the
Productivity and Innovation Credit (PIC) Scheme.<br /><br />Terms and
Conditions apply.<br /><br /> For more information, please check out IRAS
website&nbsp;</td>
</tr>
<tr>
<td width="195" valign="top" style="font-family: 'Lucida Grande',
sans-serif; font-size: 12px; color: #151515; width: 195px;"><img
style="width: 195px; height: 28px; border: 0;"
src="http://www.cbs.com.sg/workshops/images/hr-small2.jpg" border="0" />
<strong style="color: #333333; font-size: 16px; padding: 0; margin: 10px 0
10px 0;">Course Information</strong><br /><br />
<table style="width: 195px;" border="0" cellspacing="0" cellpadding="0">
<tbody>
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<td width="39" valign="top" style="font-family: 'Lucida Grande',
sans-serif; font-size: 11px; width: 39px;">Date:</td>
<td width="10" style="width: 10px;">&nbsp;</td>
<td width="146" style="font-family: 'Lucida Grande', sans-serif; font-size:
11px; width: 146px;">3 Nov 2017, Fri</td>
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<tr>
<td width="39" valign="top" style="font-family: 'Lucida Grande',
sans-serif; font-size: 11px; width: 39px;">Time:</td>
<td width="10" style="width: 10px;">&nbsp;</td>
<td width="146" style="font-family: 'Lucida Grande', sans-serif; font-size:
11px; width: 146px;">9 am to 5 pm</td>
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<td width="39" valign="top" style="font-family: 'Lucida Grande',
sans-serif; font-size: 11px; width: 39px;">Venue:</td>
<td width="10" style="width: 10px;">&nbsp;</td>
<td width="146" style="font-family: 'Lucida Grande', sans-serif; font-size:
11px; width: 146px;">Royal Plaza on Scotts Singapore Hotel<br />25 Scotts
Road&nbsp;<br />Singapore 228220&nbsp;</td>
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<td width="39" valign="top" style="font-family: 'Lucida Grande',
sans-serif; font-size: 11px; width: 39px;">Fee :</td>
<td width="10" style="width: 10px;">&nbsp;</td>
<td width="146" style="font-family: 'Lucida Grande', sans-serif; font-size:
11px; width: 146px;">S$ 500 (Nett)<br />S$ 300 (After PIC Grant of
40%)</td>
</tr>
</tbody>
</table>
<br /><span style="font-size: x-small;"><em>Including Tea breaks and
International Gourmet Buffet Lunch at Award winning Carousel Restaurant
(Halal Certified)</em></span><br /><br /> <span style="font-size:
11px;">Registration is on a 1st come 1st<br />serve basis. Register early
to avoid<br />disappointment.<br /> <a style="color: #f5780e;
text-decoration: none;"
href="http://www.sgmailrank.com/link.php?M=1674520&N=962&L=91&F=H"
target="_blank">Click here for registration </a><br /><br /> For more
information; please contact Jaslyn @ 9767 9686 / 6278 9785 or <a
style="color: #f5780e; text-decoration: none;"
href="mailto:jaslyn@cbsgroup.com.sg"
target="_blank">jaslyn@cbsgroup.com.sg</a></span></td>
</tr>
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<td width="195" style="font-family: 'Lucida Grande', sans-serif; font-size:
10px; width: 195px;">&nbsp;</td>
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<td width="9" valign="top" style="border-right: 1px dotted #E0E0E0; width:
9px;">&nbsp;</td>
<td width="15" valign="top" style="width: 15px;">&nbsp;</td>
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<table style="width: 325px;" border="0" cellspacing="0" cellpadding="0">
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<td width="325" valign="top" style="font-family: 'Lucida Grande',
sans-serif; font-size: 12px; color: #151515; padding-bottom: 5px; width:
325px;"><span style="font-family: Arial,Helvetica,sans-serif; font-size:
18px; color: #666666;">Mastering Managerial and Supervisory
Skills</span><br />
<p style="padding-top: 0px; padding-bottom: 10px; font-style: italic;">-
Modeling, inspiring and getting the best from your people</p>
<a name="1" id="1"></a></td>
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<tr>
<td width="325" style="font-family: 'Lucida Grande', sans-serif; font-size:
12px; color: #151515; border-top: 1px solid #CBCBCB; width:
325px;">&nbsp;</td>
</tr>
<tr>
<td width="325" style="font-family: 'Lucida Grande', sans-serif; font-size:
12px; color: #151515; width: 325px;">
<h4>COURSE INTRODUCTION</h4>
<p style="color: #0070c0;"><strong>Mastering People-Supervision Skills
&ndash; Supervising others</strong></p>
Supervising and managing others can be a tough job. Between managing your
own time and projects, helping your team members solve problems and
complete tasks, and helping other supervisors, your day can fill up before
you know it. When an employee's talents are not channeled correctly, their
behavior can seriously compromise the success of an organization. People
empowerment can be a very effective tool within the field of people
management. The question is: what do managers, supervisors really need to
master in order to unlock their people&rsquo;s potential and to empower
their team? This workshop will help Managers-Supervisors become more
efficient and proficient on how to exercise their authority; delegate
properly; understand the importance of responsibility and accountability,
and the importance of communicating with employees in an effective way.
They can understand the crucial abilities they need to master in order to
become effective and make sure the job is done. <a name="objectives"></a>
<h4>COURSE OBJECTIVES</h4>
<div><span style="color: #0000ff;"><strong>High Impact Manager &amp;
Supervisor Training: The Ultimate Guide for New Managers and
Supervisors</strong></span></div>
<ul style="padding-left: 25px;">
<li>You can learn how to motivate and committing your people to action and
making them responsible for their performance.</li>
<li>You will understand why not everyone is on the same intellectual,
maturity, compliance or motivational level.</li>
<li>You can learn the basic of the communication process.</li>
<li>You can learn what it takes for your people to trust you as
Supervisor-manager with leadership.</li>
<li>You will understand the supervisor's responsibilities.</li>
<li>You can learn the complexity of delegating and the importance of doing
it correctly.</li>
<li>You can learn how to supervise and manage better yourself as
well.</li>
<li>You will understand the difference between what is urgent and what is
important.</li>
</ul>
<a name="outline"></a>
<h4>COURSE OUTLINES</h4>
<ul style="padding-left: 25px;">
<li>Define the ability to managing &amp; supervising people.</li>
<li>Understand the principles for a competent supervisor.</li>
<li>Learn the crucial five abilities to successful competent
manager-supervisor.</li>
<li>Understand the importance of Personal &amp; Social competence.</li>
<li>Set expectations for your staff.</li>
<li>Assign work and delegate appropriately with meta-communication
skill.</li>
<li>Degree of Delegation.</li>
<li>Provide effective, appropriate feedback to your staff.</li>
<li>Manage your tasks more efficiently together with other people working
with you according to the time you have.</li>
</ul>
<a name="who"></a>
<h4>WHO SHOULD PARTICIPATE?</h4>
A must attend for supervisors, emerging managers, managers, senior managers
and directors. <a name="testimonials"></a>
<h4>TESTIMONIALS</h4>
<em>"This course has given a renewed interest in improving my leadership
skills and creating a positive work environment."</em> <strong>- Manager,
Keppel FELS Ltd</strong> <br /><br /><em>"This course has added great value
to me personally. I&rsquo;m confident that I will be a great leader to my
team. I will like to recommend this course to my fellow colleagues
too!"</em> <strong>- <br />Senior Executive, Singapore Technologies
Kinetics Ltd</strong> <br /><em><br />"The course was informative and
relevant to my work."</em> <strong>-Administrative Manager, Nanyang
Polytechnic</strong> <a name="trainer"></a>
<h4>ABOUT THE TRAINER</h4>
<img alt=""
src="http://cbs.com.sg/wp-content/uploads/photo_leonardotalpo.jpg"
border="0" /> <br /><strong>LEONARDO TALPO</strong> <em>MSocSc
(Counselling) NLP Master Practitioner</em> <strong>Leonardo</strong> is an
energetic Training Facilitator, Relationships Counsellor &amp; Personal
Coach whose sense of humour together with his relaxed and confident style
can be of real inspiration to his clients and audiences. In the corporate
environment he is an expert in the area of 'Communication-Relationships at
Work' &amp; 'Emotional Competence'. He brings to his clients his creativity
and experience in the business world, blended with the wisdom and
experience gained through his own life challenges and his several studies
in the area of human development. By combining his knowledge in Psychology,
Counselling and NLP coaching techniques, together with his long term
business experience in the corporate world, Leonardo has the capacity to
help people, business executives and companies to create solutions to
today's challenges of retention, recruitment, work-life balance, stress,
relationship conflict and burnout. Leonardo's passion is to promote
cultures where individuals thrive to be efficient and productive, while
taking care of their health and wellbeing. Leonardo has twenty years of
professional experience as a senior executive in the corporate business. A
native Italian, he has lived in Singapore since 1995, and traveled
extensively for business in Asia-Pacific, the Middle East and Europe.
Through his international exposure, he has developed a deep understanding
of several cultures, becoming a real expert in multiculturalism.
<strong>Leonardo has trained people from:</strong> <strong>NUS</strong> -
National University of Singapore; <strong>The Esplanade</strong>;
<strong>RC Hotels</strong> Pte Ltd; <strong>SMU</strong> - Singapore
Management University; <strong>EMA</strong> (Energy-Market-Authority)
Singapore; <strong>Nanyang Polytechnic;</strong> <strong>Quintiles</strong>
East Asia Pte Ltd; <strong>Sanofi-Aventis</strong> Singapore Pte Ltd;
<strong>Singapore Prison Service</strong>; <strong>Seagate</strong>
Technology International; <strong>Apple</strong> Computer Singapore;
<strong>Bovis Lend Lease</strong> Asia; <strong>National Heritage
Board;</strong> <strong>Republic Polytechnic;</strong>
<strong>McGraw-Hill</strong> Education (Asia); Singapore Technologies
<strong>Kinetics</strong> Ltd; <strong>DSO</strong> National Laboratories;
<strong>Keppel</strong> FELS Ltd; <strong>Visentic</strong> Solutions Pte
Ltd; <strong>Caterpillar</strong> Asia; <strong>Cosmos</strong> Chemical
(S) Co Pte Ltd &ndash; Singapore; <strong>JTC</strong> Corporation
Singapore; <strong>Mitsui</strong> &amp; Co. (Asia Pacific) Pte Ltd;
<strong>DHL</strong> In-House Consulting; <strong>OUB</strong> Bank;
<strong>NTUC;</strong> <strong>Philips;</strong> <strong>Reuters</strong>
Singapore; <strong>Rider Levett Bucknall</strong> &ndash; Singapore;
<strong>Siemens</strong> Medical Instruments; <strong>Philip
Morris</strong> Singapore Pte Ltd; <strong>SMRT Taxi;</strong>
<strong>SIM</strong> - Singapore Institute of Management; Singapore
Customs; <strong>DMG</strong> Singapore; <strong>DBS</strong> Bank;
<strong>Total Oil</strong> Asia Pacific Pte Ltd; <strong>Zuellig
Pharma</strong> Singapore; <strong>Lantiq Asia Pacific</strong> Pte Ltd.;
<strong>SingTel</strong> - Singapore</td>
</tr>
</tbody>
</table>
</td>
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</table>
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