Envelope-to: robert@transocean.com,
 mike@transocean.com,
 ediadmin@transocean.com
Delivery-date: Thu, 05 Apr 2018 09:55:25 -0700
Date: Thu, 5 Apr 2018 16:53:48 +0000
From: "no-reply@amazon.ca" <no-reply@amazon.ca>
To: "robert@transocean.com" <robert@transocean.com>
Cc: "ediadmin@transocean.com" <ediadmin@transocean.com>, 
	"robert@transocean.com" <robert@transocean.com>, 
	"mike@transocean.com" <mike@transocean.com>
Message-ID: <0100016296ba84fb-06466430-2fa8-4caf-abb8-91d3cddec53c-000000@email.amazonses.com>
Subject: RE:[CASE 4976639781] Forgot Password: Password/Account Issues
MIME-Version: 1.0
Content-Type: multipart/mixed; 
	boundary="----=_Part_56531498_1423546017.1522947228878"
Bounces-to: 201804051653482bde767664bd488f8e1fd312fb00p0na@bounces.amazon.ca
Feedback-ID: 1.us-east-1.ZHcGJK6s+x+i9lRHKog4RW3tECwWIf1xzTYCZyUaiec=:AmazonSES
 
 Content preview:  Dear Vendor, I understand that you are unable to login to
   your account and you would like to confirm new POs. Sometimes a browser issue
    may be causing errors which can often be fixed by clearing the browser of
    stored data. [...] 
 
 Content analysis details:   (-2.0 points, 3.0 required)
 
  pts rule name              description
 ---- ---------------------- --------------------------------------------------
  0.0 URIBL_BLOCKED          ADMINISTRATOR NOTICE: The query to URIBL was blocked.
                             See
                             http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block
                              for more information.
                             [URIs: amazonses.com]
  0.0 T_SPF_TEMPERROR        SPF: test of record failed (temperror)
 -1.9 BAYES_00               BODY: Bayes spam probability is 0 to 1%
                             [score: 0.0057]
 -0.1 DKIM_VALID             Message has at least one valid DKIM or DK signature
  0.1 DKIM_SIGNED            Message has a DKIM or DK signature, not necessarily valid
 -0.1 DKIM_VALID_AU          Message has a valid DKIM or DK signature from author's
                             domain
X-Spam-Flag: NO

------=_Part_56531498_1423546017.1522947228878
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 7bit


Dear Vendor,

I understand that you are unable to login to your account and you would like to confirm new POs.

Sometimes a browser issue may be causing errors which can often be fixed by clearing the browser of stored data.

Please try the following:

1. Clear Cache and cookies on your browser. If you're on a Windows computer, ensure that your browser is open and press CTRL+Shift+Del in order to bring up the options to clear the cache. If you're on a Mac, use the Command+Shift+Del hotkey.

2. You can also try using a different browser. We recommend Mozilla Firefox for our websites.

I would request you to please login to private browser and try resetting the password by If you have forgotten your password, please visit the following link, https://vendorcentral.amazon.ca/gp/vendor/passreset/start, and follow onscreen instructions.

If you are still unable to login to your account I would request you to please provide us the screenshot of the error which you are reeving while logging into your account.

Awaiting fro your response.

Have a great day ahead !!


Best regards,

Deepthi K.
Amazon.ca Vendor Services
http://www.amazon.ca

To contact us again about this issue, please use the Contact Us form using the following link: https://vendorcentral.amazon.ca/gp/vendor/members/caselog/case-detail?caseId=4976639781

Please note: this e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message.
------=_Part_56531498_1423546017.1522947228878--