Consumer Advantages

Return-Path: Delivered-To: diana@transocean.com Received: from vps.transocean.com by vps.transocean.com (Dovecot) with LMTP id kRuDCOKai1gzGgAAInt2oQ for ; Fri, 27 Jan 2017 11:09:22 -0800 Return-path: Envelope-to: diana@transocean.com Delivery-date: Fri, 27 Jan 2017 11:09:22 -0800 Received: from [216.126.238.82] (port=32909 helo=chripler.com) by vps.transocean.com with esmtp (Exim 4.87) (envelope-from ) id 1cXBtd-000240-IN for diana@transocean.com; Fri, 27 Jan 2017 11:09:22 -0800 Date: Fri, 27 Jan 2017 13:59:53 -0500 Content-Type: text/html; charset=UTF-8 Subject: Best Buy's Best Giveaway! $100 today, for use in any store or online! Collect your card now. Mime-Version: 1 From: Brittany Evans To: diana@transocean.com Content-transfer-encoding: 8bit Reply-To: brittany.evans@chripler.com Message-ID: <2ia0zZ3W2859118.fv214045385GBhUFHyJ7@cluster6.chripler.com> X-Spam-Status: No, score=4.1 X-Spam-Score: 41 X-Spam-Bar: ++++ X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Consumer Advantages To be fair, Customer isn't wrong. we used to sell lots of Sony VAIOs that were consistently more expensive than other better d / components (ASUS/ACER). They sold because they were Sony VAIOs and the pink one was the prettiest one we had. Same with monitors (Asus/Acer tended to be best value/quality, but you could still spend a ton on an HP branded monitor instead. We got good commissions on those laptops too, so they were often a persons best friend. When I hear 'best' I usually think of what has the most useful features without extra 'fluff' that add dollar without any real value. The customer might have had that in mind.The customer is actually asking to see the top of the range, so they have a reference point. They don't want to buy the one, so if they see the best and work their way back from that (ie. deciding which features they don't actually need) then they can settle on something with a high build quality, in their budget, without the bells and whistles they don't need. Sure, they don't ask it that way... but that's what they are asking. And the person is totally right to show them the 'rolls' of whatever they're selling right then and there, with the , and use it as an opportunity to engage the customer; start asking questions, help them find the product that is fit for their purpose at a they are happy to pay. [...] Content analysis details: (4.1 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: chripler.com] -0.0 SPF_HELO_PASS SPF: HELO matches SPF record -0.0 SPF_PASS SPF: sender matches SPF record 0.6 HTML_IMAGE_RATIO_04 BODY: HTML has a low ratio of text to image area 0.7 MIME_HTML_ONLY BODY: Message only has text/html MIME parts 0.8 BAYES_50 BODY: Bayes spam probability is 40 to 60% [score: 0.4542] 0.0 HTML_MESSAGE BODY: HTML included in message 2.0 RDNS_NONE Delivered to internal network by a host with no rDNS 0.0 T_REMOTE_IMAGE Message contains an external image X-Spam-Flag: NO Consumer Advantages

To be fair, Customer isn't wrong. we used to sell lots of Sony VAIOs that were consistently more expensive than other better d / components (ASUS/ACER). They sold because they were Sony VAIOs and the pink one was the prettiest one we had. Same with monitors (Asus/Acer tended to be best value/quality, but you could still spend a ton on an HP branded monitor instead. We got good commissions on those laptops too, so they were often a persons best friend.

When I hear 'best' I usually think of what has the most useful features without extra 'fluff' that add dollar without any real value. The customer might have had that in mind.The customer is actually asking to see the top of the range, so they have a reference point.

They don't want to buy the one, so if they see the best and work their way back from that (ie. deciding which features they don't actually need) then they can settle on something with a high build quality, in their budget, without the bells and whistles they don't need.

Sure, they don't ask it that way... but that's what they are asking.

And the person is totally right to show them the 'rolls' of whatever they're selling right then and there, with the , and use it as an opportunity to engage the customer; start asking questions, help them find the product that is fit for their purpose at a they are happy to pay.