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 Content preview:  ** Are You Listening? (https://cultbranding.us1.list-manage.com/track/click?u=c006bbdcbd27f0420f9c7a066&id=6915ac19af&e=4ed9cf398d)
    By Aaron Shields I remind myself every morning: Nothing I say this day will
    teach me anything. So if I’m going to learn, I must do it by listening.
    Larry King [...] 
 
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** Are You Listening? (https://cultbranding.us1.list-manage.com/track/clic=
k?u=3Dc006bbdcbd27f0420f9c7a066&id=3D6915ac19af&e=3D4ed9cf398d)
------------------------------------------------------------
By Aaron Shields
I remind myself every morning: Nothing I say this day will teach me anythi=
ng. So if I=E2=80=99m going to learn=2C I must do it by listening.
Larry King

Do you listen or do you just wait for your turn to talk?

When you listen=2C you have to be genuinely interested in what the other p=
erson is saying and be willing to let them change your mind. For most peop=
le=2C that=E2=80=99s not an easy state of mind nor is it something that na=
turally comes to them. It=E2=80=99s why it=E2=80=99s often referred to as=
 active listening: it=E2=80=99s not a passive activity; it takes conscious=
 effort to truly listen.

Listening is a valuable activity for both yourself and the person you=E2=
=80=99re listening to: it can help build your knowledge or let you see som=
ething from a different viewpoint; and=2C it lets the person you=E2=80=99r=
e listening to know you care=2C listen to themselves=2C get something off=
 their chest=2C and let them make way for new thoughts.

Listening is powerful.

Listening isn=E2=80=99t about outward behavior; it=E2=80=99s not about nod=
ding or eye contact=E2=80=94although they will happen naturally=E2=80=94in=
stead=2C it=E2=80=99s about being genuinely curious. It=E2=80=99s attitudi=
nal=2C not behavioral.

I=E2=80=99ve sat in on many focus groups and customer interviews that were=
 nowhere near as effective as they could have been because the interviewer=
 was more focused on their questions than listening to the interviewees. A=
s storytelling expert Annette Simmons comments=2C many people think asking=
 questions equates to listening: =E2=80=9CSome people are lousy listeners=
 because they think that asking lots of questions is good listening. Askin=
g lots of questions is a good way to destroy someone=E2=80=99s story-not t=
o mention break the flow of introspection the storytelling might have begu=
n.=E2=80=9D^1 (#fn-10307-1)

And=2C you=E2=80=99ve all heard the stories about bosses that don=E2=80=99=
t listen; in fact=2C you=E2=80=99ve probably told them yourself.

Put simply=2C listening is about shutting up and paying attention.

One of the most effective ways I=E2=80=99ve found of training yourself to=
 listen comes from when I studied Linklater Method=E2=80=94a voice-based a=
cting training=E2=80=94in college: Once in a while when you=E2=80=99re tal=
king with people=2C briefly pay attention to your breath; if you=E2=80=99r=
e holding it=2C you=E2=80=99re focused on something else=2C likely what yo=
u=E2=80=99re about to say in response; you=E2=80=99re not in the moment=2C=
 listening. As Kristen Linklater=2C the founder of the technique=2C says=
=2C =E2=80=9CIf you=E2=80=99re holding your breath in any way=2C you=E2=80=
=99re absent.=E2=80=9D
^2 (#fn-10307-2)

Learn to listen. Few other activities will reward you as much as listening=
 can.

_______________________

1. Annette Simmons=2C The Story Factor: Inspiration=2C Influence=2C and Pe=
rsuasion through the Art of Storytelling (https://cultbranding.us1.list-ma=
nage.com/track/click?u=3Dc006bbdcbd27f0420f9c7a066&id=3Df915d4acab&e=3D=
4ed9cf398d) =2C 2009. =E2=86=A9 (#fnref-10307-1)
2. Kristen Linklater=2C =E2=80=9CAbout Linklater Voice (https://cultbrandi=
ng.us1.list-manage.com/track/click?u=3Dc006bbdcbd27f0420f9c7a066&id=3Ddafa=
ad3834&e=3D4ed9cf398d) =2C=E2=80=9D Kristin Linklater Voice Centre=
=2C 2018. =E2=86=A9 (#fnref-10307-2)

https://cultbranding.us1.list-manage.com/track/click?u=3Dc006bbdcbd27f0420=
f9c7a066&id=3D8d1c51fee7&e=3D4ed9cf398d https://cultbranding.us1.lis=
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pacing=3D"0" width=3D"NaN" class=3D"mcnTextContentContainer" style=3D"bord=
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                        <td valign=3D"top" class=3D"mcnTextContent" style=
=3D"padding: 9px 18px;color: #000000;mso-table-lspace: 0pt;mso-table-rspac=
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ly: Helvetica;font-size: 15px;line-height: 150%;text-align: left;">


<h2 class=3D"mc-toc-title" style=3D"margin: 0;padding: 0;display: block;fo=
nt-family: Helvetica;font-size: 26px;font-style: normal;font-weight: bold;=
line-height: 125%;letter-spacing: -.75px;text-align: left;color: #000000 !=
important;"><a href=3D"https://cultbranding.us1.list-manage.com/track/clic=
k?u=3Dc006bbdcbd27f0420f9c7a066&id=3De202498244&e=3D4ed9cf398d" target=3D=
"_blank" style=3D"word-wrap: break-word;-ms-text-size-adjust: 100%;-webkit=
-text-size-adjust: 100%;color: #800000;font-weight: normal;text-decoration=
: underline;">Are You Listening?</a></h2>
<em>By Aaron Shields</em><br>
<blockquote style=3D"-ms-text-size-adjust: 100%;-webkit-text-size-adjust:=
 100%;">
<p style=3D"text-align: center;margin: 1em 0;padding: 0;-ms-text-size-adju=
st: 100%;-webkit-text-size-adjust: 100%;color: #000000;font-family: Helvet=
ica;font-size: 15px;line-height: 150%;">I remind myself every morning: Not=
hing I say this day will teach me anything. So if I&#8217;m going to learn=
=2C I must do it by listening.<br>
<cite>Larry King</cite></p>
</blockquote>
<p style=3D"margin: 1em 0;padding: 0;-ms-text-size-adjust: 100%;-webkit-te=
xt-size-adjust: 100%;color: #000000;font-family: Helvetica;font-size: 15px=
;line-height: 150%;text-align: left;">Do you listen or do you just wait fo=
r your turn to talk?</p>
<p style=3D"margin: 1em 0;padding: 0;-ms-text-size-adjust: 100%;-webkit-te=
xt-size-adjust: 100%;color: #000000;font-family: Helvetica;font-size: 15px=
;line-height: 150%;text-align: left;">When you listen=2C you have to be ge=
nuinely interested in what the other person is saying and be willing to le=
t them change your mind. For most people=2C that=E2=80=99s not an easy sta=
te of mind nor is it something that naturally comes to them. It=E2=80=99s=
 why it=E2=80=99s often referred to as active listening: it=E2=80=99s not=
 a passive activity; it takes conscious effort to truly listen.</p>
<p style=3D"margin: 1em 0;padding: 0;-ms-text-size-adjust: 100%;-webkit-te=
xt-size-adjust: 100%;color: #000000;font-family: Helvetica;font-size: 15px=
;line-height: 150%;text-align: left;">Listening is a valuable activity for=
 both yourself and the person you=E2=80=99re listening to: it can help bui=
ld your knowledge or let you see something from a different viewpoint; and=
=2C it lets the person you=E2=80=99re listening to know you care=2C listen=
 to themselves=2C get something off their chest=2C and let them make way f=
or new thoughts.</p>
<p style=3D"margin: 1em 0;padding: 0;-ms-text-size-adjust: 100%;-webkit-te=
xt-size-adjust: 100%;color: #000000;font-family: Helvetica;font-size: 15px=
;line-height: 150%;text-align: left;">Listening is powerful.</p>
<p style=3D"margin: 1em 0;padding: 0;-ms-text-size-adjust: 100%;-webkit-te=
xt-size-adjust: 100%;color: #000000;font-family: Helvetica;font-size: 15px=
;line-height: 150%;text-align: left;">Listening isn=E2=80=99t about outwar=
d behavior; it=E2=80=99s not about nodding or eye contact=E2=80=94although=
 they will happen naturally=E2=80=94instead=2C it=E2=80=99s about being ge=
nuinely curious. It=E2=80=99s attitudinal=2C not behavioral.</p>
<p style=3D"margin: 1em 0;padding: 0;-ms-text-size-adjust: 100%;-webkit-te=
xt-size-adjust: 100%;color: #000000;font-family: Helvetica;font-size: 15px=
;line-height: 150%;text-align: left;">I=E2=80=99ve sat in on many focus gr=
oups and customer interviews that were nowhere near as effective as they c=
ould have been because the interviewer was more focused on their questions=
 than listening to the interviewees. As storytelling expert Annette Simmon=
s comments=2C many people think asking questions equates to listening: =E2=
=80=9CSome people are lousy listeners because they think that asking lots=
 of questions is good listening. Asking lots of questions is a good way to=
 destroy someone&#8217;s story-not to mention break the flow of introspect=
ion the storytelling might have begun.=E2=80=9D<sup class=3D"footnote"><a=
 href=3D"#fn-10307-1" id=3D"fnref-10307-1" onclick=3D"return fdfootnote_sh=
ow(10307)" style=3D"word-wrap: break-word;-ms-text-size-adjust: 100%;-webk=
it-text-size-adjust: 100%;color: #800000;font-weight: normal;text-decorati=
on: underline;">1</a></sup></p>
<p style=3D"margin: 1em 0;padding: 0;-ms-text-size-adjust: 100%;-webkit-te=
xt-size-adjust: 100%;color: #000000;font-family: Helvetica;font-size: 15px=
;line-height: 150%;text-align: left;">And=2C you=E2=80=99ve all heard the=
 stories about bosses that don=E2=80=99t listen; in fact=2C you=E2=80=99ve=
 probably told them yourself.</p>
<p style=3D"margin: 1em 0;padding: 0;-ms-text-size-adjust: 100%;-webkit-te=
xt-size-adjust: 100%;color: #000000;font-family: Helvetica;font-size: 15px=
;line-height: 150%;text-align: left;">Put simply=2C listening is about shu=
tting up and paying attention.</p>
<p style=3D"margin: 1em 0;padding: 0;-ms-text-size-adjust: 100%;-webkit-te=
xt-size-adjust: 100%;color: #000000;font-family: Helvetica;font-size: 15px=
;line-height: 150%;text-align: left;">One of the most effective ways I=E2=
=80=99ve found of training yourself to listen comes from when I studied Li=
nklater Method=E2=80=94a voice-based acting training=E2=80=94in college: O=
nce in a while when you=E2=80=99re talking with people=2C briefly pay atte=
ntion to your breath; if you=E2=80=99re holding it=2C you=E2=80=99re focus=
ed on something else=2C likely what you=E2=80=99re about to say in respons=
e; you=E2=80=99re not in the moment=2C listening. As Kristen Linklater=2C=
 the founder of the technique=2C says=2C =E2=80=9CIf you=E2=80=99re holdin=
g your breath in any way=2C you=E2=80=99re absent.=E2=80=9D<br>
<sup class=3D"footnote"><a href=3D"#fn-10307-2" id=3D"fnref-10307-2" oncli=
ck=3D"return fdfootnote_show(10307)" style=3D"word-wrap: break-word;-ms-te=
xt-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #800000;font-we=
ight: normal;text-decoration: underline;">2</a></sup></p>
<p style=3D"margin: 1em 0;padding: 0;-ms-text-size-adjust: 100%;-webkit-te=
xt-size-adjust: 100%;color: #000000;font-family: Helvetica;font-size: 15px=
;line-height: 150%;text-align: left;">Learn to listen. Few other activitie=
s will reward you as much as listening can.</p>
<p style=3D"text-align: center;margin: 1em 0;padding: 0;-ms-text-size-adju=
st: 100%;-webkit-text-size-adjust: 100%;color: #000000;font-family: Helvet=
ica;font-size: 15px;line-height: 150%;">_______________________</p>
<div class=3D"footnotes" id=3D"footnotes-10307">
<div class=3D"footnotedivider"></div>
<ol>
<li id=3D"fn-10307-1" style=3D"-ms-text-size-adjust: 100%;-webkit-text-siz=
e-adjust: 100%;"> Annette Simmons=2C=C2=A0<em><a href=3D"https://cultbrand=
ing.us1.list-manage.com/track/click?u=3Dc006bbdcbd27f0420f9c7a066&id=3D0bf=
afbe4b2&e=3D4ed9cf398d" target=3D"_blank" rel=3D"nofollow noopener norefe=
rrer" style=3D"word-wrap: break-word;-ms-text-size-adjust: 100%;-webkit-te=
xt-size-adjust: 100%;color: #800000;font-weight: normal;text-decoration: u=
nderline;">The Story Factor: Inspiration=2C Influence=2C and Persuasion th=
rough the Art of Storytelling</a></em>=2C 2009. <span class=3D"footnoterev=
erse"><a href=3D"#fnref-10307-1" style=3D"word-wrap: break-word;-ms-text-s=
ize-adjust: 100%;-webkit-text-size-adjust: 100%;color: #800000;font-weight=
: normal;text-decoration: underline;">&#8617;</a></span></li>
<li id=3D"fn-10307-2" style=3D"-ms-text-size-adjust: 100%;-webkit-text-siz=
e-adjust: 100%;"> Kristen Linklater=2C &#8220;<a href=3D"https://cultbrand=
ing.us1.list-manage.com/track/click?u=3Dc006bbdcbd27f0420f9c7a066&id=3Df4f=
a93b990&e=3D4ed9cf398d" target=3D"_blank" rel=3D"nofollow noopener norefe=
rrer" style=3D"word-wrap: break-word;-ms-text-size-adjust: 100%;-webkit-te=
xt-size-adjust: 100%;color: #800000;font-weight: normal;text-decoration: u=
nderline;">About Linklater Voice</a>=2C&#8221; <em>Kristin Linklater Voice=
 Centre</em>=2C 2018. <span class=3D"footnotereverse"><a href=3D"#fnref-10=
307-2" style=3D"word-wrap: break-word;-ms-text-size-adjust: 100%;-webkit-t=
ext-size-adjust: 100%;color: #800000;font-weight: normal;text-decoration:=
 underline;">&#8617;</a></span></li>
</ol>
</div>
<br>
<br>
<a href=3D"https://cultbranding.us1.list-manage.com/track/click?u=3Dc006bb=
dcbd27f0420f9c7a066&id=3D57520605ff&e=3D4ed9cf398d" target=3D"_blank" sty=
le=3D"word-wrap: break-word;-ms-text-size-adjust: 100%;-webkit-text-size-a=
djust: 100%;color: #800000;font-weight: normal;text-decoration: underline;=
"><img src=3D"http://cdn-images.mailchimp.com/social_connect_tweet.png" bo=
rder=3D"0" width=3D"55" height=3D"20" style=3D"display: inline;border: 0;o=
utline: none;text-decoration: none;-ms-interpolation-mode: bicubic;height:=
 auto !important;" alt=3D"share on Twitter"></a> <a href=3D"https://cultbr=
anding.us1.list-manage.com/track/click?u=3Dc006bbdcbd27f0420f9c7a066&id=3D=
3a10e3d732&e=3D4ed9cf398d" title=3D"Like Are You Listening? on Facebook"=
 rel=3D"socialproxy" id=3D"fblike-9165a5b4" style=3D"word-wrap: break-word=
;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #800000;=
font-weight: normal;text-decoration: underline;"><img src=3D"http://cdn-im=
ages.mailchimp.com/fb/like.gif" border=3D"0" alt=3D"Like Are You Listening=
? on Facebook" height=3D"20" width=3D"48" style=3D"display: inline;border:=
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ght: auto !important;"></a>&nbsp;<a href=3D"https://cultbranding.us1.list-=
manage.com/track/click?u=3Dc006bbdcbd27f0420f9c7a066&id=3D0c5eb9ae30&e=3D=
4ed9cf398d" target=3D"_blank" style=3D"word-wrap: break-word;-ms-text-size=
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