Return-Path: Delivered-To: DAVID@TRANSOCEAN.COM Received: from vps.transocean.com by vps.transocean.com with LMTP id uF9KG50DB1qjfAAAInt2oQ for ; Sat, 11 Nov 2017 06:05:17 -0800 Return-path: Envelope-to: DAVID@TRANSOCEAN.COM Delivery-date: Sat, 11 Nov 2017 06:05:17 -0800 Received: from mail228.wdc02.mcdlv.net ([205.201.130.228]:9933) by vps.transocean.com with esmtp (Exim 4.89) (envelope-from ) id 1eDWPB-0008H9-Rk for DAVID@TRANSOCEAN.COM; Sat, 11 Nov 2017 06:05:17 -0800 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; s=k1; d=mail228.wdc02.mcdlv.net; h=Subject:From:Reply-To:To:Date:Message-ID:List-ID:List-Unsubscribe:Sender: Content-Type:MIME-Version; i=bjbueno=3Dcultbranding.com@mail228.wdc02.mcdlv.net; bh=rh73jv6KSWl1JnOnEnRmtoiYzTCxeG9ZZ9p2z0glnsY=; b=g0i+BFUZVSU7ttdpjmSCWx3yHHFdqmUjS6bbARE2uEzrjC+aIeGxGDLOXIe+RUEI/QCQjfCtXIU1 RF62W/mod2vFD3GCHNmqFbgIgskAa1Zb2tAi6trPXYELBepSBEeVTPd3Qmd4xBDrD2FifYxUhCED gxqjYMxpGC/5Wizb0zE= Received: from (127.0.0.1) by mail228.wdc02.mcdlv.net id h0s1p22akec9 for ; Sat, 11 Nov 2017 14:04:22 +0000 (envelope-from ) Subject: =?utf-8?Q?How=20To=20Create=20A=20Great=20Customer=20Experience?= From: =?utf-8?Q?The=20Cult=20Branding=20Blog?= Reply-To: =?utf-8?Q?The=20Cult=20Branding=20Blog?= To: =?utf-8?Q?David?= Date: Sat, 11 Nov 2017 14:04:22 +0000 Message-ID: X-Mailer: MailChimp Mailer - **CIDab98c72bc64ed9cf398d** X-Campaign: mailchimpc006bbdcbd27f0420f9c7a066.ab98c72bc6 X-campaignid: mailchimpc006bbdcbd27f0420f9c7a066.ab98c72bc6 X-Report-Abuse: Please report abuse for this campaign here: http://www.mailchimp.com/abuse/abuse.phtml?u=c006bbdcbd27f0420f9c7a066&id=ab98c72bc6&e=4ed9cf398d X-MC-User: c006bbdcbd27f0420f9c7a066 Feedback-ID: 1167109:1167109.2915489:us1:mc List-ID: c006bbdcbd27f0420f9c7a066mc list X-Accounttype: pd List-Unsubscribe: , List-Unsubscribe-Post: List-Unsubscribe=One-Click Sender: "The Cult Branding Blog" x-mcda: FALSE Content-Type: multipart/alternative; boundary="_----------=_MCPart_1499626056" MIME-Version: 1.0 X-Spam-Status: No, score=-1.9 X-Spam-Score: -18 X-Spam-Bar: - X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: ** How To Create A Great Customer Experience (https://cultbranding.us1.list-manage.com/track/click?u=c006bbdcbd27f0420f9c7a066&id=fde4ec2eff&e=4ed9cf398d) By Aaron Shields Letting the days go by, let the water hold me down Letting the days go by, water flowing underground Into the blue again after the money’s gone Once in a lifetime, water flowing underground —Talking Heads, “Once in a Lifetime,” Remain in Light [...] Content analysis details: (-1.9 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: list-manage.com] 0.0 T_SPF_HELO_TEMPERROR SPF: test of HELO record failed (temperror) -0.0 RP_MATCHES_RCVD Envelope sender domain matches handover relay domain -0.0 SPF_PASS SPF: sender matches SPF record 0.0 HEADER_FROM_DIFFERENT_DOMAINS From and EnvelopeFrom 2nd level mail domains are different 0.0 HTML_MESSAGE BODY: HTML included in message -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid X-Spam-Flag: NO This is a multi-part message in MIME format --_----------=_MCPart_1499626056 Content-Type: text/plain; charset="utf-8"; format="fixed" Content-Transfer-Encoding: quoted-printable ** How To Create A Great Customer Experience (https://cultbranding.us1.lis= t-manage.com/track/click?u=3Dc006bbdcbd27f0420f9c7a066&id=3Dfde4ec2eff&e= =3D4ed9cf398d) ------------------------------------------------------------ By Aaron Shields Letting the days go by=2C let the water hold me down Letting the days go by=2C water flowing underground Into the blue again after the money=E2=80=99s gone Once in a lifetime=2C water flowing underground =E2=80=94Talking Heads=2C =E2=80=9COnce in a Lifetime=2C=E2=80=9D Remain i= n Light _________________ It=E2=80=99s easy to get caught in routines. As humans=2C we instinctively= develop routines and habits. They make daily life easier. Routines can increase your productivity. But=2C they can also be detriment= al by taking you out of the present moment and ignoring what is happening. Japanese people have an idiom derived from the Japanese tea ceremony: ichi= -go ichi-e=E2=80=94one time=2C one meeting. It is a reminder to see each e= ncounter you have with people as a once-in-a-lifetime moment=2C even thoug= h you may see those people often. Inherent in the idea of ichi-go ichi-e is putting your full attention and= whole heart into the moment and creating a great experience for people. Training can improve people=E2=80=99s skills in dealing with customers=2C= but it is only by seeing each encounter with a customer as unique and spe= cial that these learnable skills can be put to their maximum effectiveness= =2E Treating each customer encounter as a once-in-a-lifetime experience can cr= eate strong memories=2C emotional connections with your brand=2C and incre= ase customer loyalty. What can you do to get yourself and your employees to embrace each encount= er as a once-in-a-lifetime moment? https://cultbranding.us1.list-manage.com/track/click?u=3Dc006bbdcbd27f0420= f9c7a066&id=3Dfef902237d&e=3D4ed9cf398d https://cultbranding.us1.lis= t-manage.com/track/click?u=3Dc006bbdcbd27f0420f9c7a066&id=3D61e3fd2f8f&e= =3D4ed9cf398d https://cultbranding.us1.list-manage.com/track/click?u= =3Dc006bbdcbd27f0420f9c7a066&id=3Da80bc28c58&e=3D4ed9cf398d =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D Copyright =C2=A9 2017 The Cult Branding Company=2C All rights reserved. Your subscribed to our mailing list via www.CultBranding.com. Our mailing address is: The Cult Branding Company PO Box 470212 Celebration=2C Florida 34747-9992 USA ** unsubscribe from this list (https://cultbranding.us1.list-manage.com/un= subscribe?u=3Dc006bbdcbd27f0420f9c7a066&id=3Dc5a4b39495&e=3D4ed9cf398d&c=3Da= b98c72bc6) ** update subscription preferences (https://cultbranding.us1.list-manage.c= om/profile?u=3Dc006bbdcbd27f0420f9c7a066&id=3Dc5a4b39495&e=3D4ed9cf398d) --_----------=_MCPart_1499626056 Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable =09 How To Create A Great Customer Experience
=09
<= /td>

How To Create A Great Customer Experience

By Aaron Shields

3D""

Letting the days go by=2C let the water hold me down
Letting the days go by=2C water flowing underground
Into the blue again after the money=E2=80=99s gone
Once in a lifetime=2C water flowing underground
= =E2=80=94Talking Heads=2C =E2=80=9COnce in a Lifetime=2C=E2=80=9D Remain i= n Light

_________________

It=E2=80=99s easy to get caught in r= outines. As humans=2C we instinctively develop routines and habits. They m= ake daily life easier.

Routines can increase your productiv= ity. But=2C they can also be detrimental by taking you out of the present= moment and ignoring what is happening.

Japanese people have an idiom derive= d from the Japanese tea ceremony: ichi-go ichi-e=E2=80=94one time= =2C one meeting. It is a reminder to see each encounter you have with peop= le as a once-in-a-lifetime moment=2C even though you may see those people= often.

Inherent in the idea of ichi-go= ichi-e is putting your full attention and whole heart into the momen= t and creating a great experience for people.

Training can improve people=E2=80=99= s skills in dealing with customers=2C but it is only by seeing each encoun= ter with a customer as unique and special that these learnable skills can= be put to their maximum effectiveness.

Treating each customer encounter as= a once-in-a-lifetime experience can create strong memories=2C emotional c= onnections with your brand=2C and increase customer loyalty.

What can you do to get yourself and= your employees to embrace each encounter as a once-in-a-lifetime moment?<= /p>

&= nbsp;=

=
Copyright =C2=A9 2017 The Cult Branding Co= mpany=2C All rights reserved.
Your subscribed to our mailing list via www.CultBranding.com.

Our mailing address is:
The Cult Branding Company<= /span>
PO Box 470212
= Celebration=2C Flor= ida 34747-9992

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