Return-Path: Delivered-To: david@transocean.com Received: from vps.transocean.com by vps.transocean.com (Dovecot) with LMTP id 4W3yCmlHqFl7VQAAInt2oQ for ; Thu, 31 Aug 2017 10:29:13 -0700 Return-path: Envelope-to: david@transocean.com Delivery-date: Thu, 31 Aug 2017 10:29:13 -0700 Received: from v02161.businesswatchnetwork.com ([63.118.93.161]:33932) by vps.transocean.com with esmtp (Exim 4.89) (envelope-from ) id 1dnTH2-0005vA-8t for david@transocean.com; Thu, 31 Aug 2017 10:29:13 -0700 Received: from localhost ([127.0.0.1]) by V02161.businesswatchnetwork.com (-); Thu, 31 Aug 2017 13:27:22 -0400 X-VirtualServer: BWN-VZ-02, V02161.businesswatchnetwork.com, 10.0.251.161 X-VirtualServerGroup: BWN-VZ-02 X-MailingID: 16792741::52950::804::29217::1_484138::484138_0_0 X-SMHeaderMap: mid="X-MailingID" X-Destination-ID: david@transocean.com X-SMFBL: ZGF2aWRAdHJhbnNvY2Vhbi5jb20= DKIM-Signature: v=1; a=rsa-sha1; c=simple; d=businesswatchnetwork.com; s=key1; i=@businesswatchnetwork.com; h=Content-Transfer-Encoding:Content-Type:CID:List-Unsubscribe: , MIME-Version: 1.0 Message-ID: <16792741.484138@businesswatchnetwork.com> X-ReportingKey: MJ7DCZ44HX24PKK250LJJ3DB1_JJJ::david@transocean.com::1_484138 Subject: 3 road maps for tough talks at work Date: Thu, 31 Aug 2017 13:23:18 -0400 To: david@transocean.com Reply-To: noreply@businesswatchnetwork.com From: "SalesMktgWatch" X-Spam-Status: No, score=-2.0 X-Spam-Score: -19 X-Spam-Bar: -- X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: CONFLICT, CRITICISM & SENSITIVE SUBJECTS: HOW TO TALK ABOUT DIFFICULT TOPICS AT WORK Has a disagreement with a colleague ever blown up in your face? Perhaps you put off addressing employee problems because you weren't sure how to bring them up. Perhaps you'd like to give your boss some helpful feedback, but are concerned about the reaction you might get. [...] Content analysis details: (-2.0 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: yourofficecoach.com] -0.0 SPF_PASS SPF: sender matches SPF record -0.0 RP_MATCHES_RCVD Envelope sender domain matches handover relay domain -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.0 HTML_FONT_LOW_CONTRAST BODY: HTML font color similar or identical to background 0.0 HTML_MESSAGE BODY: HTML included in message -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature X-Spam-Flag: NO ------=_NextPart_B1A_6C74_097BF7AA.3C0F3CDB Content-Type: text/plain; charset="UTF-8" Content-Disposition: inline Content-Transfer-Encoding: 7bit CONFLICT, CRITICISM & SENSITIVE SUBJECTS: HOW TO TALK ABOUT DIFFICULT TOPICS AT WORK Has a disagreement with a colleague ever blown up in your face? Perhaps you put off addressing employee problems because you weren't sure how to bring them up. Perhaps you'd like to give your boss some helpful feedback, but are concerned about the reaction you might get. Because difficult conversations can feel uncomfortable and hazardous, we tend to avoid having them. However, delaying the discussion often makes the situation worse, sometimes resulting in serious business problems. The secret to successfully handling these tough topics is learning to talk about them in the right way. Instead of producing defensiveness and arguments, a well-managed discussion can lead to mutual understanding and productive collaboration. Other BMD Events (http://dms.businesswatchnetwork.com/t/eccbGiBTWwQAPFf1RbZeaOYZkaaaaaaBM-QRQga?s=3@2-231-&c=fYxgf_rtYpqqagYp.aqk&n=Z&z=) View In Browser (http://dms.businesswatchnetwork.com/t/efcbGiBTWwQAPFf1RbZeaOYZkaaaaaaBM-QRQgaZeOYZk?s=3@2-231-&c=fYxgf_rtYpqqagYp.aqk&gc=fYxgf_rtYpqqagYp.aqk&n=A5Y&z=&p=?x=rgvv) Register Now (http://dms.businesswatchnetwork.com/t/eccbGiBTWwQAPFf1RbZeaOYZkaaaaaaBM-QRQga?s=3@2-231-&c=fYxgf_rtYpqqagYp.aqk&n=a&z=) Join us Tuesday, September 19, for _Conflict, Criticism & Sensitive Subjects_. In this webinar, you will learn specific strategies for discussing sensitive issues with co-workers, employees and management. Here are some of the subjects we will cover: * Recognizing when work discussions require special handling * Evaluating the "power equation" to determine the best approach * 7 questions you must answer before having a difficult conversation * Getting off to a good start with a carefully crafted opening statement * Three different "road maps" for talking with bosses, coworkers & employees * 6 reasons why tough topics can be intimidating * The secret to complaining at work: always focus on the business problem * Reducing defensiveness by anticipating disagreements and focusing on facts * Staying on track: how to avoid arguments and encourage collaborative problem-solving * Agreeing on solutions and action steps: a sure sign of success * Learning to recognize when "letting it go" is the best strategy * How to manage the special challenge of talking with top executives You can also pose your management question directly to Marie McIntyre. And because this is a webinar, there is no limit to the number of colleagues you can invite to sit in on this interactive event. Sincerely, Pat DiDomenico, Editorial Director Business Management Daily P.S. EARLY REGISTRATION BONUS. The first 50 people who sign up for _Conflict, Criticism & Sensitive Subjects_ will receive our Special Report _Difficult People at Work_. Discover how to identify and manage the 24 most challenging personality types. _Difficult People at Work_ gives you proven, practical strategies you can use immediately to put problem people in their place. This all-time top seller (a $39.95 value) is our gift to you – if you are among our first 50 registrants. P.P.S. EXTRA ADDED BONUS. You'll also receive one month of members-only access to MANAGINGPEOPLEATWORK.COM – our comprehensive online resource designed to make you a stronger, better-prepared manager. So that you continue to benefit from MANAGINGPEOPLEATWORK.COM, we'll continue your access automatically for $89 per quarter, unless you tell us "no, thanks" – your choice. P.P.P.S. OUR CUSTOMER ASSURANCE PLEDGE TO YOU: If _Conflict, Criticism & Sensitive Subjects_ fails to meet your needs, we well refund your tuition – no hassles, no questions asked. Your course materials, website access and early registration bonus are yours to keep. Register Now (http://dms.businesswatchnetwork.com/t/eccbGiBTWwQAPFf1RbZeaOYZkaaaaaaBM-QRQga?s=3@2-231-&c=fYxgf_rtYpqqagYp.aqk&n=b&z=) ------------------------------------------------------------ PRICING OPTIONS: Access Every Business Management Daily webinar for one price. (http://dms.businesswatchnetwork.com/t/eccbGiBTWwQAPFf1RbZeaOYZkaaaaaaBM-QRQga?s=3@2-231-&c=fYxgf_rtYpqqagYp.aqk&n=c&z=) Webinar: $197 CD Recording & Download: $197 Webinar, CD Recording & Download: $297 Since this is a webinar, you and your entire staff can attend in the comfort of your office or conference room for one price. You may include as many people as you wish while listening on a single phone line or computer. Contact us (mailto:plegrady@businessmanagementdaily.com) for MULTI-SITE DISCOUNTS. ------------------------------------------------------------ ABOUT YOUR SPEAKER: MARIE G. MCINTYRE, PH.D. writes the weekly workplace advice column, _Your Office Coach_, which appears in newspapers nationwide. Her practical, down-to-earth advice is based on years of experience as a manager, HR director and consultant. Marie's latest book, _Secrets to Winning at Office Politics_, has been described as "a survival manual for the corporate jungle." She is frequently quoted in national publications, including _Fortune_, the _New York Times_, the _Wall Street Journal_ and CNBC Online. As a consultant, Marie has worked with a wide variety of business and government organizations, including Cisco, The Home Depot, Walgreens, AT&T and Panasonic. She also provides individual advice and career coaching through her website, YourOfficeCoach.com. ------------------------------------------------------------ EARLY REGISTRATION BONUS: The first 50 people who sign up for _Conflict, Criticism & Sensitive Subjects_ will receive our special report _Difficult People at Work_. Discover how to identify and manage the 24 most challenging personality types. Working with underhanded, self-centered and troublesome people can be infuriating. _Difficult People at Work_ gives you proven, practical strategies you can use immediately to restore the balance of power, improve your own working environment and put problem people in their place. EXTRA ADDED BONUS: You'll also receive one month of members-only access to MANAGINGPEOPLEATWORK.COM – our comprehensive online resource designed to make you a stronger, better-prepared manager. So that you continue to benefit from MANAGINGPEOPLEATWORK.COM, we'll continue your access automatically per quarter, unless you tell us "no, thanks" – your choice. Register Now (http://dms.businesswatchnetwork.com/t/eccbGiBTWwQAPFf1RbZeaOYZkaaaaaaBM-QRQga?s=3@2-231-&c=fYxgf_rtYpqqagYp.aqk&n=d&z=) ============================================================ This event is sponsored by: (http://dms.businesswatchnetwork.com/t/eccbGiBTWwQAPFf1RbZeaOYZkaaaaaaBM-QRQga?s=3@2-231-&c=fYxgf_rtYpqqagYp.aqk&n=p&z=) Business Management Daily If you no longer wish to receive these select offers please click here: http://dms.businesswatchnetwork.com/t/eccbGiBTWwQAPFf1RbZeaOYZkaaaaaaBM-QRQga?s=3@2-231-&c=fYxgf_rtYpqqagYp.aqk&n=q&z=&p=fYxgf%2522rtYpqqagYp.aqk or send a letterrequesting opt-off to: Business Management Daily, 7600A Leesburg Pike, West Building, Suite 300 • Falls Church, VA 22043-2004 ============================================= If at any time you would like to change your preferences for the BusinessWatch Network (SM) for email address david@transocean.com click here: (http://dms.businesswatchnetwork.com/t/eccbGiBTWwQAPFf1RbZeaOYZkaaaaaaBM-QRQga?s=3@2-231-&c=fYxgf_rtYpqqagYp.aqk&n=o&z=&p=fYxgf%2522rtYpqqagYp.aqk) or simply send a letter requesting opt-off to: The BusinessWatch Network (SM), Privacy Mailbox 1321, Marblehead, MA 01945 The BusinessWatch Network SM supports the DMA Privacy Promise and Guidelines for Ethical Business Practice. We are committed to the proper use of email and to protecting consumers from. 24375107 ------=_NextPart_B1A_6C74_097BF7AA.3C0F3CDB Content-Type: text/html; charset="UTF-8" Content-Disposition: inline Content-Transfer-Encoding: 7bit 3 road maps for tough talks at work

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Conflict, Criticism & Sensitive Subjects: How to Talk About Difficult Topics at Work

Tough Conversation

Has a disagreement with a colleague ever blown up in your face? Perhaps you put off addressing employee problems because you weren't sure how to bring them up. Perhaps you'd like to give your boss some helpful feedback, but are concerned about the reaction you might get.

Because difficult conversations can feel uncomfortable and hazardous, we tend to avoid having them. However, delaying the discussion often makes the situation worse, sometimes resulting in serious business problems.

The secret to successfully handling these tough topics is learning to talk about them in the right way. Instead of producing defensiveness and arguments, a well-managed discussion can lead to mutual understanding and productive collaboration.

Register Now

Join us Tuesday, September 19, for Conflict, Criticism & Sensitive Subjects. In this webinar, you will learn specific strategies for discussing sensitive issues with co-workers, employees and management. Here are some of the subjects we will cover:

  • Recognizing when work discussions require special handling
  • Evaluating the "power equation" to determine the best approach
  • 7 questions you must answer before having a difficult conversation
  • Getting off to a good start with a carefully crafted opening statement
  • Three different "road maps" for talking with bosses, coworkers & employees
  • 6 reasons why tough topics can be intimidating
  • The secret to complaining at work: always focus on the business problem
  • Reducing defensiveness by anticipating disagreements and focusing on facts
  • Staying on track: how to avoid arguments and encourage collaborative problem-solving
  • Agreeing on solutions and action steps: a sure sign of success
  • Learning to recognize when "letting it go" is the best strategy
  • How to manage the special challenge of talking with top executives

You can also pose your management question directly to Marie McIntyre. And because this is a webinar, there is no limit to the number of colleagues you can invite to sit in on this interactive event.

Sincerely,

signature

Pat DiDomenico, Editorial Director
Business Management Daily

P.S. Early Registration Bonus. The first 50 people who sign up for Conflict, Criticism & Sensitive Subjects will receive our Special Report Difficult People at Work. Discover how to identify and manage the 24 most challenging personality types. Difficult People at Work gives you proven, practical strategies you can use immediately to put problem people in their place. This all-time top seller (a $39.95 value) is our gift to you – if you are among our first 50 registrants.

P.P.S. Extra Added Bonus. You'll also receive one month of members-only access to ManagingPeopleAtWork.com – our comprehensive online resource designed to make you a stronger, better-prepared manager. So that you continue to benefit from ManagingPeopleAtWork.com, we'll continue your access automatically for $89 per quarter, unless you tell us "no, thanks" – your choice.

P.P.P.S. Our customer assurance pledge to you: If Conflict, Criticism & Sensitive Subjects fails to meet your needs, we well refund your tuition – no hassles, no questions asked. Your course materials, website access and early registration bonus are yours to keep.

Register Now
calendar

Pricing Options:

Access Every Business Management Daily webinar for one price.

Webinar: $197
CD Recording & Download: $197
Webinar, CD Recording & Download: $297

Since this is a webinar, you and your entire staff can attend in the comfort of your office or conference room for one price. You may include as many people as you wish while listening on a single phone line or computer. Contact us for multi-site discounts.

About Your Speaker:

headshot

Marie G. McIntyre, PH.D. writes the weekly workplace advice column, Your Office Coach, which appears in newspapers nationwide. Her practical, down-to-earth advice is based on years of experience as a manager, HR director and consultant. Marie's latest book, Secrets to Winning at Office Politics, has been described as "a survival manual for the corporate jungle." She is frequently quoted in national publications, including Fortune, the New York Times, the Wall Street Journal and CNBC Online. As a consultant, Marie has worked with a wide variety of business and government organizations, including Cisco, The Home Depot, Walgreens, AT&T and Panasonic. She also provides individual advice and career coaching through her website, YourOfficeCoach.com.

Early Registration Bonus:

book image

The first 50 people who sign up for Conflict, Criticism & Sensitive Subjects will receive our special report Difficult People at Work. Discover how to identify and manage the 24 most challenging personality types. Working with underhanded, self-centered and troublesome people can be infuriating. Difficult People at Work gives you proven, practical strategies you can use immediately to restore the balance of power, improve your own working environment and put problem people in their place.

Extra Added Bonus:

ManagingPeopleAtWork.com logo

You'll also receive one month of members-only access to ManagingPeopleAtWork.com – our comprehensive online resource designed to make you a stronger, better-prepared manager. So that you continue to benefit from ManagingPeopleAtWork.com, we'll continue your access automatically per quarter, unless you tell us "no, thanks" – your choice.

Register Now

This event is sponsored by: Business Management Daily
7600A Leesburg Pike, West Building, Suite 300 • Falls Church, VA 22043-2004
If you no longer wish to receive these select offers please click here.

If at any time you would like to change your preferences for the BusinessWatch NetworkSM simply click here for email address david@transocean.com, or send a letter requesting opt-off to: The BusinessWatch NetworkSM, Privacy Mailbox 1321, Marblehead, MA 01945

DMA Member Logo The BusinessWatch NetworkSM supports the DMA Privacy Promise and Guidelines for Ethical Business Practice. We are committed to the proper use of email and to protecting consumers from.

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