Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id qDGJKXtU2lqhKQAAInt2oQ ; Fri, 20 Apr 2018 13:58:35 -0700 Return-path: Envelope-to: Sandyn@transocean.com Delivery-date: Fri, 20 Apr 2018 13:58:35 -0700 Received: from mail-co1nam03on0116.outbound.protection.outlook.com ([104.47.40.116]:31136 helo=NAM03-CO1-obe.outbound.protection.outlook.com) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1f9d6w-0002jb-5f for Sandyn@transocean.com; Fri, 20 Apr 2018 13:58:35 -0700 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=NETORG227987.onmicrosoft.com; s=selector1-khbinteriors-com; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version; bh=RgF8HMRWnETkWaXSaDAOgmVBrUUFMERpFoRqrvAdblY=; b=H/+CjpLQP4+iWH8M1y2v2Y0YuhpKkHejp9YYDesn/F4HjWkcK/dMjId8vDGC6BCbErBwBDa/ZL3wcN2qac6r+ppBt21RdVjcTjSt+sX51iuyirwAUS2ZXyHpFwTz9AkcBroruBXTkQQzk1VJzbiL7pNoHY6BDl6qZwAlscl2iTg= Received: from BY1PR0401MB1415.namprd04.prod.outlook.com (10.161.205.27) by BY1PR0401MB1144.namprd04.prod.outlook.com (10.160.193.153) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384_P256) id 15.20.675.15; Fri, 20 Apr 2018 20:57:41 +0000 Received: from BY1PR0401MB1415.namprd04.prod.outlook.com ([fe80::69a6:257c:d265:d169]) by BY1PR0401MB1415.namprd04.prod.outlook.com ([fe80::69a6:257c:d265:d169%14]) with mapi id 15.20.0675.015; Fri, 20 Apr 2018 20:57:40 +0000 From: Kelly Hopkins Brown To: "sandyn@transocean.com" Subject: Re: KHB Interiors first order. This is the 8x10 / 2850466 Thread-Topic: KHB Interiors first order. This is the 8x10 / 2850466 Thread-Index: AdPOEnYZq1ygUZFUTwW9Cc/dtFROcgJIDmOtAGgYDwAABb7dug== Date: Fri, 20 Apr 2018 20:57:40 +0000 Message-ID: References: <001701d3ce12$76bae790$6430b6b0$@transocean.com> <30565D69-5704-423E-A96C-86CDB846DE9C@khbinteriors.com>,<00f101d3d8d3$10bf2de0$323d89a0$@transocean.com> In-Reply-To: <00f101d3d8d3$10bf2de0$323d89a0$@transocean.com> Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: authentication-results: transocean.com; dkim=none (message not signed) header.d=none;transocean.com; dmarc=none action=none header.from=khbinteriors.com; x-originating-ip: [70.171.97.124] x-ms-publictraffictype: Email x-microsoft-exchange-diagnostics: 1;BY1PR0401MB1144;7:jkPqsmgrEtgq6S2Q/kplGDtUMZyPpGBJ24PMJIM4wUzWQGIqIn7XMAl5cbuYBmVMDzhTNunqi4tF6FLRs6Vpb4WT1+Tc8WZjQSFDOFWiBi/Qjc7FMO6Wftytl/rTeWuA37AzNYl4osMqNY930rwGvnKRejFktyjRwZfSuRl+r7QGtTSsOsatCBArRRLC3avWqFhHbaQw9GyEY7PYTtX018g+QOZBmwbgKK8LQnCSgscaVR/LOsaDIWUlbGckCp/b x-ms-exchange-antispam-srfa-diagnostics: SOS; x-microsoft-antispam: UriScan:;BCL:0;PCL:0;RULEID:(7020095)(4652020)(7021125)(5600026)(4534165)(7022125)(4603075)(4627221)(201702281549075)(7048125)(7024125)(7027125)(7028125)(7023125)(2017052603328)(7153060)(7193020);SRVR:BY1PR0401MB1144; x-ms-traffictypediagnostic: BY1PR0401MB1144: x-microsoft-antispam-prvs: x-exchange-antispam-report-test: UriScan:(82282065289185)(176871016881987)(86561027422486)(64217206974132); x-exchange-antispam-report-cfa-test: BCL:0;PCL:0;RULEID:(6040522)(2401047)(8121501046)(5005006)(3231232)(944501327)(52105095)(93006095)(93001095)(3002001)(10201501046)(6041310)(2016111802025)(20161123564045)(20161123560045)(20161123562045)(20161123558120)(6072148)(6043046)(201708071742011);SRVR:BY1PR0401MB1144;BCL:0;PCL:0;RULEID:;SRVR:BY1PR0401MB1144; x-forefront-prvs: 0648FCFFA8 x-forefront-antispam-report: SFV:NSPM;SFS:(10019020)(396003)(366004)(39380400002)(376002)(346002)(13464003)(6506007)(966005)(72206003)(476003)(6306002)(59450400001)(5890100001)(229853002)(9686003)(6916009)(53546011)(186003)(7736002)(55016002)(236005)(76176011)(6116002)(11346002)(54896002)(3846002)(81166006)(5250100002)(7696005)(5660300001)(8676002)(1720100001)(446003)(6606003)(8936002)(25786009)(33656002)(2900100001)(53386004)(2906002)(102836004)(26005)(478600001)(86362001)(316002)(80792005)(2501003)(3660700001)(74316002)(3280700002)(6246003)(2351001)(6436002)(53936002)(66066001)(606006)(19627405001)(49413001);DIR:OUT;SFP:1102;SCL:1;SRVR:BY1PR0401MB1144;H:BY1PR0401MB1415.namprd04.prod.outlook.com;FPR:;SPF:None;LANG:en;MLV:sfv; x-microsoft-antispam-message-info: kK2QJA7TO6LRbMk9MuT+iXQZiA1Jl0CaeOtniL+5p2M4yZjl8B6oGmpTpNgeJsP6RwmSlb6MsMKe9ZznRF9PwAmRN+wdNo5CdtOqwNePT4Sbl9fNW2FXKyfqHTBkW1ZQEksTxEpTL+8uDaM7htCHzBdCUF2BaxuxXak6hqzXjKXs916aQR/opeuDF1Z1xV5V spamdiagnosticoutput: 1:99 spamdiagnosticmetadata: NSPM Content-Type: multipart/alternative; boundary="_000_BY1PR0401MB1415AC58AA6080E33E9B7DC8C0B40BY1PR0401MB1415_" MIME-Version: 1.0 X-MS-Office365-Filtering-Correlation-Id: 797c46d1-c45b-47bc-e394-08d5a7015b36 X-OriginatorOrg: khbinteriors.com X-MS-Exchange-CrossTenant-Network-Message-Id: 797c46d1-c45b-47bc-e394-08d5a7015b36 X-MS-Exchange-CrossTenant-originalarrivaltime: 20 Apr 2018 20:57:40.8829 (UTC) X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: a2b1d365-c344-426b-9ea6-950798ccb121 X-MS-Exchange-Transport-CrossTenantHeadersStamped: BY1PR0401MB1144 X-Spam-Status: No, score=-1.4 X-Spam-Score: -13 X-Spam-Bar: - X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Hi Sandy I will confirm early next week on keeping the damaged rug. My client just informed me that her new replacement 8 x 10 rug is not straight.. and it' s crooked on one side! [...] Content analysis details: (-1.4 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.5 KAM_NUMSUBJECT Subject ends in numbers 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: transocean.com] -0.0 SPF_PASS SPF: sender matches SPF record -0.0 SPF_HELO_PASS SPF: HELO matches SPF record 0.0 HTML_MESSAGE BODY: HTML included in message -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0002] -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid X-Spam-Flag: NO --_000_BY1PR0401MB1415AC58AA6080E33E9B7DC8C0B40BY1PR0401MB1415_ Content-Type: text/plain; charset="Windows-1252" Content-Transfer-Encoding: quoted-printable Hi Sandy I will confirm early next week on keeping the damaged rug. My client just informed me that her new replacement 8 x 10 rug is not stra= ight.. and it' s crooked on one side! I am going there next week to assess. I just wanted you to know.. I sent my= assistant today to install it as I just got back from high point ... Can I update you next week on both of these .. thanks Thank You and Have a BEAUTIFULLY Designed Day! Kelly Hopkins Brown KHB Interiors 504.251.7009 www.khbinteriors.com www.facebook.com/khbinteriors Business Hours: M - F - 8- 5:30 Saturday - By Appointment All Emails, Text Messages & Phone Calls Will Be Responded to Within 24 Bus= iness Hours. ________________________________ From: Sandy Sent: Friday, April 20, 2018 1:11 PM To: Kelly Hopkins Brown Subject: RE: KHB Interiors first order. This is the 8x10 / 2850466 Hello Kelly =96 I apologize for the delay, we would offer a 50% discount. Please advise if you decide to keep and I will have the credit issued. Thank you kindly, Sandy Noriega Customer Service Manager 10 Midland Ave. Port Chester NY, 10573 P-914.949.5656x2 / F-914.937.3140 Sandyn@transocean.com Confidentiality Notification: If you are not the intended recipient, please= do not disclose, disseminate, copy, distribute or take any action in relia= nce on the contents of this electronic transmission. If you have received = this electronic transmission in error, please notify us by telephone and im= mediately delete this message. As E-mail transmissions cannot be guaranteed= secure or error-free the sender does not accept any liability for errors o= r omissions in the contents of this message, which arise because of electro= nic transmission. Any documents accompanying this electronic transmission a= nd the information contained herein belong to the sender and are privileged= and intended only for the use of the individual(s) named above From: Kelly Hopkins Brown Sent: Wednesday, April 18, 2018 12:31 PM To: sandyn@transocean.com Subject: Re: KHB Interiors first order. This is the 8x10 / 2850466 Hi I have a quick question I=92m delivering the new rugs on Friday and will be returning the large run= ners and possibly the damaged 8 x 10 Monday or Tuesday. I have a question =96 if I keep the damaged 8 x 10 what kind of discount co= uld I get for that damaged rug? I am Considering putting it outside on my patio even know the color for me = is a little off. Have a BEAUTIFULLY Designed Day ! Thank You, Kelly Hopkins Brown KHB Interiors 504-251-7009 On Apr 6, 2018, at 8:48 PM, Sandy > wrote: Hello Kelly- Your replacement order shipped on 4/6 and the scheduled delivery date is = =96 Tuesday 4/10/2018. https://www.fedex.com/apps/fedextrack/?action=3Dtrack&action=3Dtrack&langua= ge=3Denglish&mps=3Dy&tracknumbers=3D023509103117246 Once your shipment arrives and you are ready to return the rugs please cont= act me so that we can either get a label or call tag issued. Thank you kindly, Sandy Noriega Customer Service Manager 10 Midland Ave. Port Chester NY, 10573 P-914.949.5656x2 / F-914.937.3140 Sandyn@transocean.com Confidentiality Notification: If you are not the intended recipient, please= do not disclose, disseminate, copy, distribute or take any action in relia= nce on the contents of this electronic transmission. If you have received = this electronic transmission in error, please notify us by telephone and im= mediately delete this message. As E-mail transmissions cannot be guaranteed= secure or error-free the sender does not accept any liability for errors o= r omissions in the contents of this message, which arise because of electro= nic transmission. Any documents accompanying this electronic transmission a= nd the information contained herein belong to the sender and are privileged= and intended only for the use of the individual(s) named above From: Kelly Hopkins Brown > Sent: Wednesday, April 04, 2018 8:27 PM To: Sandyn@transocean.com Subject: Re: KHB Interiors first order. This is the 8x10 ABSOLUTELY.. yes charge 8118..,. thanks so mucgh Thank You and Have a BEAUTIFULLY Designed Day! Kelly Hopkins Brown KHB Interiors 504.251.7009 www.khbinteriors.com www.facebook.com/khbinteriors Business Hours: M - F - 8- 5:30 Saturday - By Appointment All Emails, Text Messages & Phone Calls Will Be Responded to Within 24 Bus= iness Hours. ________________________________ From: Sandy > Sent: Wednesday, April 4, 2018 7:25 PM To: Kelly Hopkins Brown Subject: RE: KHB Interiors first order. This is the 8x10 Hello Kelly- Your replacement order has been processed against confirmation no.2850466 a= nd I have attached a copy for your review. Please confirm we are able to charge your card on file ending in -8118 and = once the original rugs are returned we will issue credit accordingly. As previously stated all rugs are in stock and we are expecting to ship by = -4/5/18. Should you be in need of additional information please do not hesitate to c= ontact us. Thank you kindly, Sandy Noriega Customer Service Manager 10 Midland Ave. Port Chester NY, 10573 P-914.949.5656x2 / F-914.937.3140 Sandyn@transocean.com Confidentiality Notification: If you are not the intended recipient, please= do not disclose, disseminate, copy, distribute or take any action in relia= nce on the contents of this electronic transmission. If you have received = this electronic transmission in error, please notify us by telephone and im= mediately delete this message. As E-mail transmissions cannot be guaranteed= secure or error-free the sender does not accept any liability for errors o= r omissions in the contents of this message, which arise because of electro= nic transmission. Any documents accompanying this electronic transmission a= nd the information contained herein belong to the sender and are privileged= and intended only for the use of the individual(s) named above From: Kelly Hopkins Brown > Sent: Wednesday, April 04, 2018 7:59 PM To: Sandyn@transocean.com Subject: Re: KHB Interiors first order. This is the 8x10 Hi there. Thanks for your help today. I need the replacement for the 8 x 10 which is damaged AND PICtures were se= nt today and I need the same rug in 1762/22 - quantity of 2 - in 23" x 7'6". I have the two larger ones I will return with the damaged 8 x 10. C an I get credit for those two that I don't need when you get them back. I have no problem paying for the correct two runners now. Pls advise what else you may need from me and also please let me know when = these will ship. I would like to have these shipped to me at : KHB Interiors 1025 Aurora Avenue Metairie LA 70005 NOTE: this is a different address than last time. Much thanks Thank You and Have a BEAUTIFULLY Designed Day! Kelly Hopkins Brown KHB Interiors 504.251.7009 www.khbinteriors.com www.facebook.com/khbinteriors Business Hours: M - F - 8- 5:30 Saturday - By Appointment All Emails, Text Messages & Phone Calls Will Be Responded to Within 24 Bus= iness Hours. ________________________________ From: Sandy > Sent: Wednesday, April 4, 2018 10:05 AM To: Kelly Hopkins Brown Subject: KHB Interiors first order. This is the 8x10 Hello Kelly- We will review images and get back to you. I have sent your request over to= Marci and she will take good care of you. I did let her know you need a quick answer. In the meantime should you be in need of anything further please do not hes= itate to contact me. Thank you kindly, Sandy Noriega Customer Service Manager 10 Midland Ave. Port Chester NY, 10573 P-914.949.5656x2 / F-914.937.3140 Sandyn@transocean.com Confidentiality Notification: If you are not the intended recipient, please= do not disclose, disseminate, copy, distribute or take any action in relia= nce on the contents of this electronic transmission. If you have received = this electronic transmission in error, please notify us by telephone and im= mediately delete this message. As E-mail transmissions cannot be guaranteed= secure or error-free the sender does not accept any liability for errors o= r omissions in the contents of this message, which arise because of electro= nic transmission. Any documents accompanying this electronic transmission a= nd the information contained herein belong to the sender and are privileged= and intended only for the use of the individual(s) named above -----Original Message----- From: Kelly Hopkins Brown > Sent: Wednesday, April 04, 2018 11:00 AM To: cs@transocean.com Subject: KHB Interiors first order. This is the 8x10 Sandy Hi We just spoke. I=92m at the client installation today. I really need your help. This has a label with heavy duty glue. As u pull it the fibers are coming = with it. Also has 3 navy blue threads that are also interwoven and as i pull the fib= ers from rug come out. I really need a replacement sent to my office at KHB Interiors 1026 Aurora Avenue Metairie LA 70005 Please let me know your decision. Much thanks --_000_BY1PR0401MB1415AC58AA6080E33E9B7DC8C0B40BY1PR0401MB1415_ Content-Type: text/html; charset="Windows-1252" Content-Transfer-Encoding: quoted-printable

Hi Sandy



I will confirm early next week on= keeping the damaged rug.


My client just informed me that h= er new  replacement 8 x 10 rug is not straight.. and it' s crooke= d on one side!


I am going there next week to ass= ess. I just wanted you to know.. I sent my assistant today to install it as= I just got back from high point ...


Can I update you next week on bot= h of these .. thanks


Thank You and Have a BEAUTIFULLY Designed Day!
Kelly Hopkins Brown
KHB Interiors
504.251.7009

Business Hours: M - F - 8- 5:30
Saturday - By Appointment
All Emails, Text Messages &  Phone Calls Will Be Responded= to Within 24 Business Hours. 



From: Sandy <Sandyn@tran= socean.com>
Sent: Friday, April 20, 2018 1:11 PM
To: Kelly Hopkins Brown
Subject: RE: KHB Interiors first order. This is the 8x10 / 2850466
 

Hello Kelly =96

 

I apologize for the delay, we would offer a 50% di= scount.

Please advise if you decide to keep and I will hav= e the credit issued.

 

Thank you kindly,

Sandy Noriega

Customer Service Manager

10 Midland Ave. Port Chester NY, 10573

P-914.949.5656x2 / F-914.937.3140

Sand= yn@transocean.com

 

Confidentiality Notification: If you are not the intended recipient, please do not=  disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission.  If you = have received this electronic transmission in error, please notify us by te= lephone and immediately delete this message. As E-mail transmissions cannot= be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the conten= ts of this message, which arise because of electronic transmission. Any doc= uments accompanying this electronic transmission and the information contai= ned herein belong to the sender and are privileged and intended only for the use of the individual(s) name= d above

 

From: Kelly Hopkins Brown <Kelly@khbinte= riors.com>
Sent: Wednesday, April 18, 2018 12:31 PM
To: sandyn@transocean.com
Subject: Re: KHB Interiors first order. This is the 8x10 / 2850466

 

Hi

 

 

I have a quick question

 

 

 

I=92m delivering the new rugs on Friday and will b= e returning the large runners and possibly the damaged 8 x 10 Monday or Tue= sday.

 

 

I have a question =96 if I keep the damaged 8 x 10= what kind of discount could I get for that damaged rug?

 

I am Considering pu= tting it outside on my patio even know the color for me is a little off.&nb= sp;

Have a BEAUTIFULLY Designed Day !

Thank You,

Kelly Hopkins Brown

KHB Interiors 

504-251-7009


On Apr 6, 2018, at 8:48 PM, Sandy <Sandyn@transocean.com>= ; wrote:

Hello Kelly-

 

Your replacement order shipped on 4/6 and the sche= duled delivery date is =96 Tuesday 4/10/2018.

 

ht= tps://www.fedex.com/apps/fedextrack/?action=3Dtrack&action=3Dtrack&= language=3Denglish&mps=3Dy&tracknumbers=3D023509103117246

 

Once your shipment arrives and you are ready to re= turn the rugs please contact me so that we can either get a label or call t= ag issued.

 

Thank you kindly,

Sandy Noriega

Customer Service Manager

10 Midland Ave. Port Chester NY, 10573

P-914.949.5656x2 / F-914.937.3140

Sand= yn@transocean.com

 

Confidentiality Notification: If you are not the intended recipient, please do not=  disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission.  If you = have received this electronic transmission in error, please notify us by te= lephone and immediately delete this message. As E-mail transmissions cannot= be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the conten= ts of this message, which arise because of electronic transmission. Any doc= uments accompanying this electronic transmission and the information contai= ned herein belong to the sender and are privileged and intended only for the use of the individual(s) name= d above

 

From: Kelly Hopkins Brown <Kel= ly@khbinteriors.com>
Sent: Wednesday, April 04, 2018 8:27 PM
To: Sandyn@transocean.com
Subject: Re: KHB Interiors first order. This is the 8x10

 

ABSOLUTELY.. yes charge 8118..,. thanks so mucgh

 

Thank You and Have a BEAUTIFULLY Designed Day!<= /span>

Kelly Hopkins Brown

KHB Interiors

504.251.7009

 

Business Hours: M - F - 8- 5:30

Saturday - By Appointment

All Emails, Text Messages &  Phone Calls= Will Be Responded to Within 24 Business Hours. 

 

 

From: Sandy <Sandyn@transocean.com> Sent: Wednesday, April 4, 2018 7:25 PM
To: Kelly Hopkins Brown
Subject: RE: KHB Interiors first order. This is the 8x10

 

Hello Kelly-

 

Your replacement order has been process= ed against confirmation no.2850466 and I have attached a copy for your revi= ew.

Please confirm we are able to charge yo= ur card on file ending in -8118 and once the original rugs are returned we = will issue

credit accordingly.

 

As previously stated all rugs are in st= ock and we are expecting to ship by -4/5/18.

 

Should you be in need of additional inf= ormation please do not hesitate to contact us.

 

Thank you kindly,=

Sandy Noriega

Customer Service Manager=

10 Midland Ave. Port Chester NY= , 10573

P-914.949.5656x2 / F-914.937.31= 40

Sandyn@transocean.com

 

Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in rel= iance on the contents of this electronic transmission.  If you have re= ceived this electronic transmission in error, please notify us by telephone= and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does no= t accept any liability for errors or omissions in the contents of this mess= age, which arise because of electronic transmission. Any documents accompan= ying this electronic transmission and the information contained herein belong to the sender and are privileg= ed and intended only for the use of the individual(s) named above

 

From: Kelly Hop= kins Brown <Kelly@khbinteriors.com>
Sent: Wednesday, April 04, 2018 7:59 PM
To: Sandyn@transocean.com
Subject: Re: KHB Interiors first order. This is the 8x10

 

Hi there.

Thanks for your help today.

 

I need the replacement for the 8 x 10 which is damaged AND PIC= tures were sent today

 

and I need the same rug in 1762/22 - quantity of 2 - in 23&quo= t; x 7'6".  

 

I have the two larger ones I will return with the damaged 8 x = 10.   C

 

an I get credit for those two  that I don't need whe= n you get them back.

 

I have no problem paying for the correct two runners now. = ;

 

Pls advise what else you may need from me and also please let = me know when these will ship.

 

I would like to have these shipped to me at :

 

KHB Interiors

1025 Aurora Avenue

Metairie LA  70005

 

NOTE:

this is a different address than last time. 

 

Much thanks

 

Thank You an= d Have a BEAUTIFULLY Designed Day!

Kelly Hopkin= s Brown

KHB Interior= s

504.251.7009=

 

Business = Hours: M - F - 8- 5:30

Saturday = - By Appointment

All Email= s, Text Messages &  Phone Calls Will Be Responded to Within 2= 4 Business Hours. 

 

 

From: Sandy <= ;Sandyn@transocean.com>
Sent: Wednesday, April 4, 2018 10:05 AM
To: Kelly Hopkins Brown
Subject: KHB Interiors first order. This is the 8x10

 

Hello Ke= lly-

We will review images and get back to you. I have sent your request over to= Marci and she will
take good care of you. I did let her know you need a quick answer.

In the meantime should you be in need of anything further please do not hes= itate to contact me.

Thank you kindly,
Sandy Noriega
Customer Service Manager
10 Midland Ave. Port Chester NY, 10573
P-914.949.5656x2 / F-914.937.3140
Sandyn@transocean.com

Confidentiality Notification: If you are not the intended recipient, please= do not disclose, disseminate, copy, distribute or take any action in relia= nce on the contents of this electronic transmission.  If you have rece= ived this electronic transmission in error, please notify us by telephone and immediately delete this message. = As E-mail transmissions cannot be guaranteed secure or error-free the sende= r does not accept any liability for errors or omissions in the contents of = this message, which arise because of electronic transmission. Any documents accompanying this electronic tra= nsmission and the information contained herein belong to the sender and are= privileged and intended only for the use of the individual(s) named above<= br>
-----Original Message-----
From: Kelly Hopkins Brown <Kelly@khbinteriors.com>
Sent: Wednesday, April 04, 2018 11:00 AM
To: cs@transocean.com
Subject: KHB Interiors first order. This is the 8x10

Sandy
Hi


We just spoke.

I=92m at the client installation today. 


I really need your help.

This has a label with heavy duty glue.  As u pull it the fibers are co= ming with it.


Also has 3 navy blue threads that are also interwoven and as i pull the fib= ers from rug come out. 


I really need a replacement sent to my office at KHB Interiors
1026 Aurora Avenue
Metairie LA 70005


Please let me know your decision.  

Much thanks

--_000_BY1PR0401MB1415AC58AA6080E33E9B7DC8C0B40BY1PR0401MB1415_--