Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id YLNrCN8l2loHWQAAInt2oQ ; Fri, 20 Apr 2018 10:39:43 -0700 Return-path: Envelope-to: sandyn@transocean.com Delivery-date: Fri, 20 Apr 2018 10:39:43 -0700 Received: from [72.68.146.7] (port=60088 helo=netuserPC) by vps.transocean.com with esmtpa (Exim 4.89_1) (envelope-from ) id 1f9a0c-0005xw-IU for sandyn@transocean.com; Fri, 20 Apr 2018 10:39:43 -0700 Reply-To: From: "Dean Smith" To: References: <00d301d3cc28$2cb9d250$862d76f0$@transocean.com> <009901d3d8cc$9d5fddf0$d81f99d0$@transocean.com> In-Reply-To: <009901d3d8cc$9d5fddf0$d81f99d0$@transocean.com> Subject: RE: R/A Request for KHB Interiors P.O. #PO-10152 Date: Fri, 20 Apr 2018 13:39:51 -0400 Organization: Trans-Ocean Message-ID: <055301d3d8ce$963c4070$c2b4c150$@transocean.com> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_0554_01D3D8AD.0F2D5F90" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AQKLT5Q8yWdVZbLrPDmWqPnaVuO0qgDPy2BkopR/n8A= Content-Language: en-us This is a multipart message in MIME format. ------=_NextPart_000_0554_01D3D8AD.0F2D5F90 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit Do 50% discount Dean Smith Vice President Sales Trans-Ocean Imports 10 Midland Avenue | Suite M00 | Port Chester, NY 10573 914.949.5656 x106 | 914.937.3140 fax | 203.820.8033 mobile Dean@transocean.com Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above. From: Sandy Sent: Friday, April 20, 2018 1:26 PM To: dean@transocean.com Subject: FW: R/A Request for KHB Interiors P.O. #PO-10152 Importance: High Dean - Regarding email below, Customer would like to know what sort of discount we can offer if they choose to keep. Terrace 8x10 1762/22 Texture Almond Images attached. Thank you kindly, Sandy Noriega Customer Service Manager 10 Midland Ave. Port Chester NY, 10573 P-914.949.5656x2 / F-914.937.3140 Sandyn@transocean.com Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above From: Marci > Sent: Wednesday, April 04, 2018 11:18 AM To: dean@transocean.com Cc: charley@transocean.com ; louk@transocean.com ; sandyn@transocean.com Subject: R/A Request for KHB Interiors P.O. #PO-10152 Importance: High Customer Service Credit Request from AR To: Dean From: Marci Date: 4/4/18 Re: CREDIT TO BE ISSUED TO CUSTOMER Customer Service Fields Customer Service Fields A/R Information Customer NAME KHB Interiors Customer CODE KHBS P.O. #, B/L, INV. # & Price P.O. # PO-10152 B/L 2834519 Inv. #866325 Price: $111.25 Rug Description: Terrace 8x10 1762/22 Texture Almond This is Transaction ID Net Value of Credit: Call tag Amt. + Freight: Call Tag: $8.00 Freight: $27.07 Total $35.07 Reason for Return or Credit Request: The customer said that this has a label with heavy duty glue. As you pull it the fibers are coming with it. Also has 3 navy blue threads that are also interwoven and as i pull the fibers from rug come out. Shipping Date 3/12/1 Delivered Date Return to Warehouse Tracking # Comments CUSTOMER ISN'T WILLING TO ACCEPT A DISCOUNT. Please advise how you would like me to handle this. Thank You, Marci Marci Maiorano Customer Service Rep. Trans-Ocean Imports 1 Barker Avenue | 3rd flr | White Plains, NY 10601 914.949.5656 x2 | 914.949.5694 fax marci@transocean.com Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above. ------=_NextPart_000_0554_01D3D8AD.0F2D5F90 Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

Do 50% = discount

 

Dean = Smith

Vice President = Sales

Trans-Ocean = Imports

10 Midland Avenue | = Suite M00 | Port Chester, NY 10573

914.949.5656 x106 | = 914.937.3140 fax | 203.820.8033 mobile

Dean@transocean.com

&n= bsp;

Confidentiality = Notification: If you are not the = intended recipient, please do not disclose, disseminate, copy, = distribute or take any action in reliance on the contents of this = electronic transmission.  If you have received this electronic = transmission in error, please notify us by telephone and immediately = delete this message. As E-mail transmissions cannot be guaranteed secure = or error-free the sender does not accept any liability for errors or = omissions in the contents of this message, which arise because of = electronic transmission. Any documents accompanying this electronic = transmission and the information contained herein belong to the sender = and are privileged and intended only for the use of the individual(s) = named above.

 

From:<= /b> = Sandy <Sandyn@transocean.com>
Sent: Friday, April 20, = 2018 1:26 PM
To: dean@transocean.com
Subject: FW: = R/A Request for KHB Interiors P.O. #PO-10152
Importance: = High

 

Dean = –

 

Regarding = email below, Customer would like to know what sort of discount we can = offer if they choose to keep.

 

Terrace 8x10 1762/22 Texture = Almond

 

Images attached.

 

Thank you kindly,

Sandy = Noriega

Customer Service = Manager

10 Midland Ave. Port Chester NY, = 10573

P-914.949.5656x2 / = F-914.937.3140

Sandyn@transocean.com

 

Confidentiality = Notification: If you are not the = intended recipient, please do not disclose, disseminate, copy, = distribute or take any action in reliance on the contents of this = electronic transmission.  If you have received this electronic = transmission in error, please notify us by telephone and immediately = delete this message. As E-mail transmissions cannot be guaranteed secure = or error-free the sender does not accept any liability for errors or = omissions in the contents of this message, which arise because of = electronic transmission. Any documents accompanying this electronic = transmission and the information contained herein belong to the sender = and are privileged and intended only for the use of the individual(s) = named above

 

From:<= /b> = Marci <marci@transocean.com> =
Sent: Wednesday, April 04, 2018 11:18 AM
To: dean@transocean.com
Cc:= charley@transocean.com; = louk@transocean.com; sandyn@transocean.com
Sub= ject: R/A Request for KHB Interiors P.O. = #PO-10152
Importance: High

 

Customer = Service Credit Request from AR

To:        = Dean

From:   Marci

Date:    = 4/4/18

Re:          = ;  CREDIT TO BE ISSUED TO = CUSTOMER

Customer Service = Fields

Customer Service = Fields

A/R = Information

Customer NAME

KHB = Interiors

 

Customer CODE

KHBS

 

P.O. #, B/L, INV. # & = Price

P.O. # = PO-10152

B/L = 2834519

Inv. = #866325

Price: = $111.25

 

Rug Description:

Terrace 8x10 1762/22 Texture = Almond

This is Transaction = ID

Net Value of Credit:

 

 

Call tag Amt. + Freight:

Call = Tag:    $8.00

Freight:    = $27.07

Total        = $35.07

 

Reason for Return or Credit = Request:

The = customer said that this has a label with heavy duty glue.  As you = pull it the fibers are coming with it.

 

 

Also has = 3 navy blue threads that are also interwoven and as i pull the fibers = from rug come out. 

 

Shipping Date

3/12/1

 

Delivered Date

 

 

Return to Warehouse

 

 

Tracking #

 

Comments

CUSTOMER ISN’T WILLING TO = ACCEPT A DISCOUNT.

Please = advise how you would like me to handle this.

 

 

 

 

Thank = You,

Marci

 

Marci = Maiorano
Customer Service Rep.
Trans-Ocean Imports
1 Barker = Avenue | 3rd flr | White Plains, NY 10601
914.949.5656 x2 | = 914.949.5694 fax
marci@transocean.com

Confidentiality = Notification: If you are not the intended recipient, please do not = disclose, disseminate, copy, distribute or take any action in reliance = on the contents of this electronic transmission. If you have received = this electronic transmission in error, please notify us by telephone and = immediately delete this message. As E-mail transmissions cannot be = guaranteed secure or error-free the sender does not accept any liability = for errors or omissions in the contents of this message, which arise = because of electronic transmission. Any documents accompanying this = electronic transmission and the information contained herein belong to = the sender and are privileged and intended only for the use of the = individual(s) named above.

 

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