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From: "Marci" <marci@transocean.com>
To: <support@houzz.com>
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Subject: RE: Missed Ship Date Order #1597-2733-8989-1631
Date: Fri, 20 Apr 2018 13:34:34 -0400
Organization: TO
Message-ID: <010201d3d8cd$d988e8c0$8c9aba40$@transocean.com>
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Hi Bernadette,

 

P.O. #1597-2733-8989-1631 will be available to ship by 4/27 since this item
is out of stock.

 

If there is a better way to communicate this information to you over & above
an e-mail & possibly on your portal? If so I would be more than happy to do
this for you.

 

Please advise.

 

 

 

 

 

 

 

Marci

 

 

 

 

Marci Maiorano
Customer Service Rep.
Trans-Ocean Imports
10 Midland Ave.| Suite M00| Port Chester, NY 10573
914.949.5656 x2 | 914.937.3140 fax
 <blocked::mailto:marci@transocean.com> marci@transocean.com

Confidentiality Notification: If you are not the intended recipient, please
do not disclose, disseminate, copy, distribute or take any action in
reliance on the contents of this electronic transmission. If you have
received this electronic transmission in error, please notify us by
telephone and immediately delete this message. As E-mail transmissions
cannot be guaranteed secure or error-free the sender does not accept any
liability for errors or omissions in the contents of this message, which
arise because of electronic transmission. Any documents accompanying this
electronic transmission and the information contained herein belong to the
sender and are privileged and intended only for the use of the individual(s)
named above.

 

From: support@houzz.com <support@houzz.com> 
Sent: Thursday, April 19, 2018 4:28 PM
To: marci@transocean.com
Subject: RE: Missed Ship Date Order #1597-2733-8989-1631

 

Hello Marci, 

Thank you for the update. 

May we know the reason for delay on this order? Please be advised, the
delivery window on this order shows Apr 14-Apr 17. Kindly provide us an
update so we can better explain this matter to the customer. 

You may reply to this email and we will appreciate your response. 

Warm Regards,
Bernadette A. 
Houzz Customer Support

ref:_00DE0I0gm._50044sY6pD:ref


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link=3D"#0563C1" vlink=3D"#954F72"><div class=3DWordSection1><p =
class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:navy'>Hi =
Bernadette,<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:navy'><o:p=
>&nbsp;</o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:navy'>P.O.=
 #1597-2733-8989-1631 will be available to ship by 4/27 since this item =
is out of stock.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:navy'><o:p=
>&nbsp;</o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:navy'>If =
there is a better way to communicate this information to you over &amp; =
above an e-mail &amp; possibly on your portal? If so I would be more =
than happy to do this for you.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:navy'><o:p=
>&nbsp;</o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:navy'>Plea=
se advise.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:navy'><o:p=
>&nbsp;</o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:navy'><o:p=
>&nbsp;</o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:navy'><o:p=
>&nbsp;</o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:navy'><o:p=
>&nbsp;</o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:navy'><o:p=
>&nbsp;</o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:navy'><o:p=
>&nbsp;</o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:navy'><o:p=
>&nbsp;</o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:navy'>Marc=
i<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:navy'><o:p=
>&nbsp;</o:p></span></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'color:navy'><o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif;color:red'><o:p>=
&nbsp;</o:p></span></b></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'color:navy'>&nbsp;<o:p></o:p></span></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:navy'>Marc=
i Maiorano<br>Customer Service Rep.<br>Trans-Ocean Imports<br>10 Midland =
Ave.| Suite M00| Port Chester, NY 10573<br>914.949.5656 x2 | =
914.937.3140 fax<br><a href=3D"blocked::mailto:marci@transocean.com" =
title=3D"blocked::mailto:marci@transocean.com"><span =
style=3D'color:blue'>marci@transocean.com</span></a></span><span =
style=3D'color:navy'><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:navy'>Conf=
identiality Notification: If you are not the intended recipient, please =
do not disclose, disseminate, copy, distribute or take any action in =
reliance on the contents of this electronic transmission. If you have =
received this electronic transmission in error, please notify us by =
telephone and immediately delete this message. As E-mail transmissions =
cannot be guaranteed secure or error-free the sender does not accept any =
liability for errors or omissions in the contents of this message, which =
arise because of electronic transmission. Any documents accompanying =
this electronic transmission and the information contained herein belong =
to the sender and are privileged and intended only for the use of the =
individual(s) named above.</span><span =
style=3D'color:navy'><o:p></o:p></span></p></div><p =
class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:navy'><o:p=
>&nbsp;</o:p></span></p><div><div style=3D'border:none;border-top:solid =
#E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p =
class=3DMsoNormal><b>From:</b> support@houzz.com =
&lt;support@houzz.com&gt; <br><b>Sent:</b> Thursday, April 19, 2018 4:28 =
PM<br><b>To:</b> marci@transocean.com<br><b>Subject:</b> RE: Missed Ship =
Date Order #1597-2733-8989-1631<o:p></o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>Hello =
Marci,&nbsp;<br><br>Thank you for the update.&nbsp;<br><br>May we know =
the reason for delay on this order? Please be advised, the delivery =
window on this order shows&nbsp;Apr 14-Apr 17. Kindly provide us an =
update so we can better explain this matter to the =
customer.&nbsp;<br><br>You may reply to this email and we =
will&nbsp;appreciate your response.&nbsp;<br><br>Warm =
Regards,<br>Bernadette A.&nbsp;<br>Houzz Customer Support<span =
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width=3D100 height=3D100 style=3D'width:1.0416in;height:1.0416in' =
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sender."></span><br><br>ref:_00DE0I0gm._50044sY6pD:ref<o:p></o:p></p></di=
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