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From: Lisa Hartfiel <lisa@blackforestdecor.com>
To: "yolanda@transocean.com" <yolanda@transocean.com>
CC: "sandyn@transocean.com" <sandyn@transocean.com>, "dean@transocean.com"
	<dean@transocean.com>, Diane Johnson <diane@blackforestdecor.com>, Jason
	<jasond@blackforestdecor.com>
Subject: RE: Trans Ocean - Po SUMMERCATALOG18 - Factory Short-Ship Notice
Thread-Topic: Trans Ocean - Po SUMMERCATALOG18 - Factory Short-Ship Notice
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 <d6b3a3f86085408b92fe392465f0c5bd@blackforestdecor.com>
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 Content preview:  Yolanda, We have a signed catalog agreement in place for this
    item and it has been in place for a while. We are showing a forecast of 40
    for this item. If you are unable to produce the remaining 32 then we will
    have to file a chargeback for the costs associated with advertising this
   item in our catalog. This will be approximately $600. [...] 
 
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--_000_5f9a09a0c91e4dec9270a5c997626615blackforestdecorcom_
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Yolanda,

We have a signed catalog agreement in place for this item and it has been i=
n place for a while. We are showing a forecast of 40 for this item. If you =
are unable to produce the remaining 32 then we will have to file a chargeba=
ck for the costs associated with advertising this item in our catalog. This=
 will be approximately $600.

Thanks!

Lisa Hartfiel
Assistant Operations Manager
lisa@blackforestdecor.com<mailto:lisa@blackforestdecor.com>
P: 877.208.6215 x 796 | F: 580.237.5009

From: yolanda noriega <yolanda@transocean.com<mailto:yolanda@transocean.com=
>>
Sent: Monday, April 16, 2018 1:15 PM
To: Admin 3 <admin3@blackforestdecor.com<mailto:admin3@blackforestdecor.com=
>>
Cc: 'Sandy Noriega' <sandyn@transocean.com<mailto:sandyn@transocean.com>>; =
dean@transocean.com<mailto:dean@transocean.com>
Subject: Trans Ocean - Po SUMMERCATALOG18 - Factory Short-Ship Notice

Good Afternoon Ali,
This email is to inform you that we have an order for your Summer Catalog '=
18 for the following phased-out mats.

The order called for 10 pieces but due to a factory short-ship we only have=
 8 pieces to ship and unfortunately this is all the inventory we have left =
in this dropped item.

Po# SUMMERCATALOG18
Item(s): 8 - Visions II 20"x29.5" Coral Blue mats - 4139/33

We apologize for any inconvenience this may cause.

Should you need further assistance please do not hesitate to contact us.

** Please send all orders, inquiries, cancellations and order modifications=
 directly to cs@transocean.com<blocked::mailto:cs@transocean.com> to avoid =
delays in processing.**

Thank you,
Yolanda Noriega
Customer Service Rep.
Trans-Ocean Imports
10 Midland Ave. | Ste.M00 | Port Chester, NY 10573
914.949.5656 Ext. 2 | 914.937.3140

Confidentiality Notification: If you are not the intended recipient, please=
 do not disclose, disseminate, copy, distribute or take any action in relia=
nce on the contents of this electronic transmission.  If you have received =
this electronic transmission in error, please notify us by telephone and im=
mediately delete this message. As E-mail transmissions cannot be guaranteed=
 secure or error-free the sender does not accept any liability for errors o=
r omissions in the contents of this message, which arise because of electro=
nic transmission. Any documents accompanying this electronic transmission a=
nd the information contained herein belong to the sender and are privileged=
 and intended only for the use of the individual(s) named above.



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<p class=3D"MsoNormal">Yolanda,<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">We have a signed catalog agreement in place for this=
 item and it has been in place for a while. We are showing a forecast of 40=
 for this item. If you are unable to produce the remaining 32 then we will =
have to file a chargeback for the
 costs associated with advertising this item in our catalog. This will be a=
pproximately $600.<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<div>
<p class=3D"MsoNormal">Thanks!<o:p></o:p></p>
<p class=3D"MsoNormal"><span style=3D"font-size:12.0pt;font-family:&quot;Lu=
cida Handwriting&quot;;color:#2F5496"><o:p>&nbsp;</o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:12.0pt;font-family:&quot;Ar=
ial Black&quot;,sans-serif;color:#2F5496">Lisa Hartfiel<o:p></o:p></span></=
p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt">Assistant Operation=
s Manager<o:p></o:p></span></p>
<p class=3D"MsoNormal"><a href=3D"mailto:lisa@blackforestdecor.com"><span s=
tyle=3D"color:#0563C1">lisa@blackforestdecor.com</span></a><o:p></o:p></p>
<p class=3D"MsoNormal"><b>P:</b> 877.208.6215 x 796 | <b>F:</b> 580.237.500=
9<o:p></o:p></p>
</div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
<p class=3D"MsoNormal"><b>From:</b> yolanda noriega &lt;<a href=3D"mailto:y=
olanda@transocean.com">yolanda@transocean.com</a>&gt;
<br>
<b>Sent:</b> Monday, April 16, 2018 1:15 PM<br>
<b>To:</b> Admin 3 &lt;<a href=3D"mailto:admin3@blackforestdecor.com">admin=
3@blackforestdecor.com</a>&gt;<br>
<b>Cc:</b> 'Sandy Noriega' &lt;<a href=3D"mailto:sandyn@transocean.com">san=
dyn@transocean.com</a>&gt;;
<a href=3D"mailto:dean@transocean.com">dean@transocean.com</a><br>
<b>Subject:</b> Trans Ocean - Po SUMMERCATALOG18 - Factory Short-Ship Notic=
e<o:p></o:p></p>
</div>
</div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,sans-se=
rif">Good Afternoon Ali,<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,sans-se=
rif">This email is to inform you that we have an order for your Summer Cata=
log &#8217;18 for the following phased-out mats.
<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,sans-se=
rif"><o:p>&nbsp;</o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,sans-se=
rif">The order called for 10 pieces but due to a factory short-ship we only=
 have 8 pieces to ship and unfortunately this is all the inventory we have =
left in this dropped item.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,sans-se=
rif"><o:p>&nbsp;</o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,sans-se=
rif">Po# SUMMERCATALOG18<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,sans-se=
rif">Item(s): 8 &#8211; Visions II 20&#8221;x29.5&#8221; Coral Blue mats &#=
8211; 4139/33<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,sans-se=
rif"><o:p>&nbsp;</o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,sans-se=
rif">We apologize for any inconvenience this may cause.<o:p></o:p></span></=
p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,sans-se=
rif"><o:p>&nbsp;</o:p></span></p>
<p class=3D"MsoNormal"><i><span style=3D"font-family:&quot;Arial&quot;,sans=
-serif">Should you need further assistance please do not hesitate to contac=
t us.<o:p></o:p></span></i></p>
<p class=3D"MsoNormal"><b><i><span style=3D"font-size:12.0pt;font-family:&q=
uot;Arial&quot;,sans-serif;color:navy"><o:p>&nbsp;</o:p></span></i></b></p>
<p class=3D"MsoNormal"><b><i><span style=3D"font-size:12.0pt;font-family:&q=
uot;Arial&quot;,sans-serif;color:navy">**</span></i></b><b><i><span style=
=3D"font-family:&quot;Arial&quot;,sans-serif"> Please send all orders, inqu=
iries, cancellations and&nbsp;order&nbsp;modifications&nbsp;directly&nbsp;t=
o
<a href=3D"blocked::mailto:cs@transocean.com" title=3D"blocked::mailto:cs@t=
ransocean.com">
<span style=3D"color:blue">cs@transocean.com</span></a> to avoid delays in =
processing.<span style=3D"color:navy">**<o:p></o:p></span></span></i></b></=
p>
<p class=3D"MsoNormal"><b><i><span style=3D"font-family:&quot;Arial&quot;,s=
ans-serif;color:navy"><o:p>&nbsp;</o:p></span></i></b></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,sans-se=
rif">Thank you,</span><o:p></o:p></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,sans-se=
rif">Yolanda Noriega</span><o:p></o:p></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,sans-se=
rif">Customer Service Rep.</span><o:p></o:p></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,sans-se=
rif">Trans-Ocean Imports</span><o:p></o:p></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,sans-se=
rif">10 Midland Ave. | Ste.M00 | Port Chester, NY 10573</span><o:p></o:p></=
p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,sans-se=
rif">914.949.5656 Ext. 2 | 914.937.3140</span><o:p></o:p></p>
<p class=3D"MsoNormal">&nbsp;<o:p></o:p></p>
<p class=3D"MsoNormal"><u><span style=3D"font-family:&quot;Arial&quot;,sans=
-serif">Confidentiality Notification:</span></u><span style=3D"font-family:=
&quot;Arial&quot;,sans-serif"> If you are not the intended recipient, pleas=
e do not&nbsp;disclose, disseminate, copy, distribute or take any
 action in reliance on the contents of this electronic transmission.&nbsp; =
If you have received this electronic transmission in error, please notify u=
s by telephone and immediately delete this message. As E-mail transmissions=
 cannot be guaranteed secure or error-free
 the sender does not accept any liability for errors or omissions in the co=
ntents of this message, which arise because of electronic transmission. Any=
 documents accompanying this electronic transmission and the information co=
ntained herein belong to the sender
 and are privileged and intended only for the use of the individual(s) name=
d above.</span><o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
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