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From: Heather Ennis <HEnnis@RoomsToGo.com>
To: Kathy B <kathy@transocean.com>
CC: Ana Gonzalez <AGonzalez2@RoomsToGo.com>,
        SpecialOrders
	<SpecialOrders@RoomsToGo.com>,
        "cs@transocean.com" <cs@transocean.com>
Subject: RE: Warning: External Email -FW: ORDER# 22669044I - ENID SMITH -
 STATUS INQUIRY
Thread-Topic: Warning: External Email -FW: ORDER# 22669044I - ENID SMITH -
 STATUS INQUIRY
Thread-Index: AdPYtbeWO8OGOg1YS82kPCWj2J88iwFvupYYo7kWlPCjxIhlMA==
Importance: high
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 Content preview:  Kathy, I saw your email to Ana on this same order as well.
    I spoke to customer she still wants this rug. Please let it go to customer.
    Thank you Heather Ennis Oliver Special Orders Dept (813)246-3220 HEnnis@RoomsToGo.com<mailto:HEnnis@RoomsToGo.com>
    [Description: Description: Description: Description: cid:image002.jpg@01CDB696.5593C670]
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Content-Type: text/plain; charset="us-ascii"
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Kathy,

I saw your email to Ana on this same order as well. I spoke to customer she=
 still wants this rug. Please let it go to customer.

Thank you
Heather Ennis Oliver
Special Orders Dept
(813)246-3220
HEnnis@RoomsToGo.com<mailto:HEnnis@RoomsToGo.com>
[Description: Description: Description: Description: cid:image002.jpg@01CDB=
696.5593C670]

From: Kathy B [mailto:kathy@transocean.com]
Sent: Friday, April 20, 2018 11:11 AM
To: Heather Ennis
Cc: Ana Gonzalez; SpecialOrders; cs@transocean.com
Subject: Warning: External Email -FW: ORDER# 22669044I - ENID SMITH - STATU=
S INQUIRY
Importance: High

Heather -
Please note that this order was shipped yesterday and is currently schedule=
d to be delivered tomorrow.  For detailed tracking information please click=
 on the link provided below.

https://www.fedex.com/apps/fedextrack/?action=3Dtrack&action=3Dtrack&langua=
ge=3Denglish&mps=3Dy&tracknumbers=3D023509103146796

Kathy M. Bennett
Sales Dept.
Trans-Ocean Imports
10 Midland Ave | Main flr, Suite M00 | Port Chester, NY 10573
914.949.5656 x 2 | 914.937.3140 fax

TO AVOID DELAYS, PLEASE SEND ALL ORDERS,  INQUIRIES AND MODIFICATIONS TO US=
 AT cs@transocean.com<mailto:cs@transocean.com>


From: Sandy <Sandyn@transocean.com<mailto:Sandyn@transocean.com>>
Sent: Friday, April 20, 2018 10:54 AM
To: 'Kathy B' <kathy@transocean.com<mailto:kathy@transocean.com>>
Subject: FW: ORDER# 22669044I - ENID SMITH - STATUS INQUIRY
Importance: High



Thank you kindly,
Sandy Noriega
Customer Service Manager
10 Midland Ave. Port Chester NY, 10573
P-914.949.5656x2 / F-914.937.3140
Sandyn@transocean.com<mailto:Sandyn@transocean.com>

Confidentiality Notification: If you are not the intended recipient, please=
 do not disclose, disseminate, copy, distribute or take any action in relia=
nce on the contents of this electronic transmission.  If you have received =
this electronic transmission in error, please notify us by telephone and im=
mediately delete this message. As E-mail transmissions cannot be guaranteed=
 secure or error-free the sender does not accept any liability for errors o=
r omissions in the contents of this message, which arise because of electro=
nic transmission. Any documents accompanying this electronic transmission a=
nd the information contained herein belong to the sender and are privileged=
 and intended only for the use of the individual(s) named above

From: Heather Ennis <HEnnis@RoomsToGo.com<mailto:HEnnis@RoomsToGo.com>>
Sent: Friday, April 20, 2018 10:42 AM
To: cs@transocean.com<mailto:cs@transocean.com>
Cc: Anna Huggins <AHuggins@RoomsToGo.com<mailto:AHuggins@RoomsToGo.com>>; L=
uyo Novo <LNovo@RoomsToGo.com<mailto:LNovo@RoomsToGo.com>>
Subject: ORDER# 22669044I - ENID SMITH - STATUS INQUIRY
Importance: High

Good Morning,

Customer is calling in to inquire on status of delivery. Date ordered 04/17=
/18. Please advise.

Thank you
Heather Ennis Oliver
Special Orders Dept
(813)246-3220
HEnnis@RoomsToGo.com<mailto:HEnnis@RoomsToGo.com>
[Description: Description: Description: Description: cid:image002.jpg@01CDB=
696.5593C670]


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<p class=3D"MsoNormal"><span style=3D"color:#1F497D">Kathy,<o:p></o:p></spa=
n></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p>&nbsp;</o:p></spa=
n></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">I saw your email to An=
a on this same order as well. I spoke to customer she still wants this rug.=
 Please let it go to customer.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p>&nbsp;</o:p></spa=
n></p>
<div>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">Thank you<o:p></o:p></=
span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Clarendon Cd \(W1\)=
&quot;;color:#1F497D">Heather Ennis Oliver<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Clarendon Cd \(W1\)=
&quot;;color:#1F497D">Special Orders Dept<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Clarendon Cd \(W1\)=
&quot;;color:#1F497D">(813)246-3220<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Clarendon Cd \(W1\)=
&quot;;color:#1F497D"><a href=3D"mailto:HEnnis@RoomsToGo.com">HEnnis@RoomsT=
oGo.com</a><o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Clarendon Cd \(W1\)=
&quot;;color:#1F497D"><img border=3D"0" width=3D"179" height=3D"19" id=3D"_=
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</div>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p>&nbsp;</o:p></spa=
n></p>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
<p class=3D"MsoNormal"><b>From:</b> Kathy B [mailto:kathy@transocean.com] <=
br>
<b>Sent:</b> Friday, April 20, 2018 11:11 AM<br>
<b>To:</b> Heather Ennis<br>
<b>Cc:</b> Ana Gonzalez; SpecialOrders; cs@transocean.com<br>
<b>Subject:</b> Warning: External Email -FW: ORDER# 22669044I - ENID SMITH =
- STATUS INQUIRY<br>
<b>Importance:</b> High<o:p></o:p></p>
</div>
</div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">Heather &#8211;<o:p></o:p></p>
<p class=3D"MsoNormal">Please note that this order was shipped yesterday an=
d is currently scheduled to be delivered tomorrow.&nbsp; For detailed track=
ing information please click on the link provided below.<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal"><a href=3D"https://www.fedex.com/apps/fedextrack/?ac=
tion=3Dtrack&amp;action=3Dtrack&amp;language=3Denglish&amp;mps=3Dy&amp;trac=
knumbers=3D023509103146796">https://www.fedex.com/apps/fedextrack/?action=
=3Dtrack&amp;action=3Dtrack&amp;language=3Denglish&amp;mps=3Dy&amp;tracknum=
bers=3D023509103146796</a><o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<div>
<p class=3D"MsoNormal"><b><span style=3D"font-family:&quot;Bookman Old Styl=
e&quot;,&quot;serif&quot;;color:#182B4C">Kathy M. Bennett<o:p></o:p></span>=
</b></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Bookman Old Style&q=
uot;,&quot;serif&quot;;color:#182B4C">Sales Dept.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><b><span lang=3D"FR" style=3D"font-size:10.0pt;font-=
family:&quot;Bookman Old Style&quot;,&quot;serif&quot;;color:#182B4C">Trans=
-Ocean Imports<o:p></o:p></span></b></p>
<p class=3D"MsoNormal"><b><span lang=3D"FR" style=3D"font-size:10.0pt;font-=
family:&quot;Bookman Old Style&quot;,&quot;serif&quot;;color:#182B4C">10 Mi=
dland Ave | Main flr, Suite M00 | Port Chester, NY 10573</span></b><b><span=
 lang=3D"FR" style=3D"font-family:&quot;Bookman Old Style&quot;,&quot;serif=
&quot;;color:#182B4C"><o:p></o:p></span></b></p>
<p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt;font-family:&quot=
;Bookman Old Style&quot;,&quot;serif&quot;;color:#182B4C">914.949.5656 x 2 =
| 914.937.3140 fax<o:p></o:p></span></b></p>
<p class=3D"MsoNormal"><b><span style=3D"font-family:&quot;Bookman Old Styl=
e&quot;,&quot;serif&quot;;color:#182B4C"><o:p>&nbsp;</o:p></span></b></p>
<p class=3D"MsoNormal" align=3D"center" style=3D"mso-margin-top-alt:auto;ms=
o-margin-bottom-alt:auto;text-align:center">
<b><span style=3D"font-family:&quot;Vani&quot;,&quot;sans-serif&quot;;color=
:red">TO AVOID DELAYS, PLEASE SEND ALL ORDERS, &nbsp;INQUIRIES AND MODIFICA=
TIONS TO US AT
<u><a href=3D"mailto:cs@transocean.com">cs@transocean.com</a></u><o:p></o:p=
></span></b></p>
<p class=3D"MsoNormal"><b><span style=3D"font-family:&quot;Bookman Old Styl=
e&quot;,&quot;serif&quot;;color:#182B4C"><o:p>&nbsp;</o:p></span></b></p>
</div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
<p class=3D"MsoNormal"><b>From:</b> Sandy &lt;<a href=3D"mailto:Sandyn@tran=
socean.com">Sandyn@transocean.com</a>&gt;
<br>
<b>Sent:</b> Friday, April 20, 2018 10:54 AM<br>
<b>To:</b> 'Kathy B' &lt;<a href=3D"mailto:kathy@transocean.com">kathy@tran=
socean.com</a>&gt;<br>
<b>Subject:</b> FW: ORDER# 22669044I - ENID SMITH - STATUS INQUIRY<br>
<b>Importance:</b> High<o:p></o:p></p>
</div>
</div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<div>
<p class=3D"MsoNormal"><i><span style=3D"font-size:12.0pt;font-family:&quot=
;Times New Roman&quot;,&quot;serif&quot;">Thank you kindly,<o:p></o:p></spa=
n></i></p>
<p class=3D"MsoNormal"><b><span style=3D"font-size:16.0pt;font-family:&quot=
;Edwardian Script ITC&quot;">Sandy Noriega<o:p></o:p></span></b></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Times New Roman&quo=
t;,&quot;serif&quot;">Customer Service Manager<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Times New Roman&quo=
t;,&quot;serif&quot;">10 Midland Ave. Port Chester NY, 10573<o:p></o:p></sp=
an></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Times New Roman&quo=
t;,&quot;serif&quot;">P-914.949.5656x2 / F-914.937.3140<o:p></o:p></span></=
p>
<p class=3D"MsoNormal"><span style=3D"font-size:12.0pt;font-family:&quot;Ti=
mes New Roman&quot;,&quot;serif&quot;"><a href=3D"mailto:Sandyn@transocean.=
com">Sandyn@transocean.com</a><o:p></o:p></span></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal"><u><span style=3D"font-family:&quot;Times&quot;,&quo=
t;serif&quot;">Confidentiality Notification:</span></u><span style=3D"font-=
family:&quot;Times&quot;,&quot;serif&quot;"> If you are not the intended re=
cipient, please do not&nbsp;disclose, disseminate, copy, distribute or take=
 any action
 in reliance on the contents of this electronic transmission.&nbsp; If you =
have received this electronic transmission in error, please notify us by te=
lephone and immediately delete this message. As E-mail transmissions cannot=
 be guaranteed secure or error-free the
 sender does not accept any liability for errors or omissions in the conten=
ts of this message, which arise because of electronic transmission. Any doc=
uments accompanying this electronic transmission and the information contai=
ned herein belong to the sender
 and are privileged and intended only for the use of the individual(s) name=
d above</span><o:p></o:p></p>
</div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
<p class=3D"MsoNormal"><b>From:</b> Heather Ennis &lt;<a href=3D"mailto:HEn=
nis@RoomsToGo.com">HEnnis@RoomsToGo.com</a>&gt;
<br>
<b>Sent:</b> Friday, April 20, 2018 10:42 AM<br>
<b>To:</b> <a href=3D"mailto:cs@transocean.com">cs@transocean.com</a><br>
<b>Cc:</b> Anna Huggins &lt;<a href=3D"mailto:AHuggins@RoomsToGo.com">AHugg=
ins@RoomsToGo.com</a>&gt;; Luyo Novo &lt;<a href=3D"mailto:LNovo@RoomsToGo.=
com">LNovo@RoomsToGo.com</a>&gt;<br>
<b>Subject:</b> ORDER# 22669044I - ENID SMITH - STATUS INQUIRY<br>
<b>Importance:</b> High<o:p></o:p></p>
</div>
</div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">Good Morning,<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">Customer is calling in to inquire on status of deliv=
ery. Date ordered 04/17/18. Please advise.<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">Thank you<o:p></o:p></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Clarendon Cd \(W1\)=
&quot;">Heather Ennis Oliver<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Clarendon Cd \(W1\)=
&quot;">Special Orders Dept<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Clarendon Cd \(W1\)=
&quot;">(813)246-3220<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Clarendon Cd \(W1\)=
&quot;"><a href=3D"mailto:HEnnis@RoomsToGo.com">HEnnis@RoomsToGo.com</a><o:=
p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Clarendon Cd \(W1\)=
&quot;"><img border=3D"0" width=3D"179" height=3D"19" id=3D"Picture_x0020_2=
" src=3D"cid:image001.jpg@01D3D89A.462E29B0" alt=3D"Description: Descriptio=
n: Description: Description: cid:image002.jpg@01CDB696.5593C670"></span><o:=
p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
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