Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id gMgjIKGc11p5IQAAInt2oQ ; Wed, 18 Apr 2018 12:29:37 -0700 Return-path: Envelope-to: yolanda@transocean.com Delivery-date: Wed, 18 Apr 2018 12:29:37 -0700 Received: from smtp06-dfw-sp3.mta.salesforce.com ([136.147.62.213]:43150) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1f8slj-0002IC-22 for yolanda@transocean.com; Wed, 18 Apr 2018 12:29:37 -0700 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=fedex.com; s=sfc2015; t=1524079726; bh=ifP3LBUexhowoYBWL9pZw4NIrTs8qrvjyrGIeS+prVY=; h=Date:From:To:Subject:MIME-Version:Content-Type; b=pxfWDs56GqitKmmb+bl7CCYtsklPE+y/3xY0t2CnHily1j28HdxfRiMViBn5BOJ4z TszrNTAiC1OcDJp/vF7o3lVzTSxsNurDFlacc9weRIvPNMQFMhPslznvCiIulcQDiB VqI4AEwTASoTsOACqJGijGsgVfnn/8PDbbwVpun8= Received: from [10.220.137.219] ([10.220.137.219:57850] helo=na55-app2-14-dfw.ops.sfdc.net) by mx3-dfw-sp3.mta.salesforce.com (envelope-from ) (ecelerity 3.6.25.56547 r(Core:3.6.25.0)) with ESMTPS (cipher=ECDHE-RSA-AES256-GCM-SHA384) id A3/10-10927-E6C97DA5; Wed, 18 Apr 2018 19:28:46 +0000 Date: Wed, 18 Apr 2018 19:28:46 +0000 (GMT) From: FOC-PremierCorpSupport To: "yolanda@transocean.com" Message-ID: Subject: RE: Trans Ocean - Tracking# 023509103096183 - 2847911 - CHGX - Forward To Customer [ ref:_00Dj0HiO8._500f1eoT7I:ref ] MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="----=_Part_15049_248080413.1524079726920" X-SFDC-LK: 00Dj0000000HiO8 X-SFDC-User: 005j000000C0uYU X-Sender: postmaster@salesforce.com X-mail_abuse_inquiries: http://www.salesforce.com/company/abuse.jsp X-SFDC-TLS-NoRelay: 1 X-SFDC-Binding: 1WrIRBV94myi25uB X-SFDC-EmailCategory: emailPublisherEmail X-SFDC-EntityId: 500f100000eoT7I X-SFDC-Interface: internal X-Spam-Status: No, score=-102.0 X-Spam-Score: -1019 X-Spam-Bar: --------------------------------------------------- X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Hello Yolanda, I have submitted your request to have the package forwarded to your customer.  As soon as I have the updated tracking number I will email you the information. Have a wonderful day and thank you for choosing FedEx! Sharon F FedEx Premier Customer Service [...] Content analysis details: (-102.0 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -100 USER_IN_WHITELIST From: address is in the user's white-list 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: salesforce.com] 0.0 T_SPF_TEMPERROR SPF: test of record failed (temperror) 0.0 HTML_MESSAGE BODY: HTML included in message -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature X-Spam-Flag: NO ------=_Part_15049_248080413.1524079726920 Content-Type: multipart/alternative; boundary="----=_Part_15048_796473145.1524079726920" ------=_Part_15048_796473145.1524079726920 Content-Type: text/plain; charset=ISO-8859-1 Content-Transfer-Encoding: quoted-printable Hello Yolanda, I have submitted your request to have the package forwarded to your custome= r.=A0 As soon as I have the updated tracking number I will email you the in= formation. Have a wonderful day and thank you for choosing FedEx! Sharon F FedEx Premier Customer Service --------------- Original Message --------------- From: yolanda noriega [yolanda@transocean.com] Sent: 4/18/2018 2:01 PM To: premiercorpsupport@fedex.com Cc: sandyn@transocean.com Subject: RE: Trans Ocean - Tracking# 023509103096183 - 2847911 - CHGX [ ] -= Forward To Customer =A0 Sharon, Thank you so much, that=92s great.=20 =A0 Please have the package forwarded to the customer, below are the details. A= nd THANK YOU!!!!! =A0 Delivery Address: =A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0 Phyllis Stong =A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0 1508 Bedford Drive =A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0 405-848-6013 =A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0 Nichols Hills, OK=A0 73116 =A0 Should you need further assistance please do not hesitate to contact us. =A0 ** Please send all orders, inquiries, cancellations and=A0order=A0modificat= ions=A0directly=A0to cs@transocean.com <> to avoid delays in processing.** Please note: Effective 1/19/18 Trans-Ocean=92s fax no. will change to 1-914= -937-3140. Please update your records accordingly to ensure your documents are all rec= eived at the proper location. Thank you for your prompt attention to this m= atter. Thank you, Yolanda Noriega Customer Service Rep. Trans-Ocean Imports 10 Midland Ave. | Ste.M00 | Port Chester, NY 10573 914.949.5656 Ext. 2 | 914.937.3140 =A0 Confidentiality Notification: If you are not the intended recipient, please= do not=A0disclose, disseminate, copy, distribute or take any action in rel= iance on the contents of this electronic transmission.=A0 If you have recei= ved this electronic transmission in error, please notify us by telephone an= d immediately delete this message. As E-mail transmissions cannot be guaran= teed secure or error-free the sender does not accept any liability for erro= rs or omissions in the contents of this message, which arise because of ele= ctronic transmission. Any documents accompanying this electronic transmissi= on and the information contained herein belong to the sender and are privil= eged and intended only for the use of the individual(s) named above. =A0 =A0 From: FOC-PremierCorpSupport Sent: Wednesday, April 18, 2018 1:10 PM To: yolanda@transocean.com Subject: RE: Trans Ocean - Tracking# 023509103096183 - 2847911 - CHGX [ ] =A0 Hello Yolanda, According to the pictures the rug looks in-tact and no visible damage. Have a wonderful day and thank you for choosing FedEx! Sharon F FedEx Premier Customer Service --------------- Original Message --------------- From: yolanda noriega [yolanda@transocean.com] Sent: 4/18/2018 11:30 AM To: premiercorpsupport@fedex.com Cc: sandyn@transocean.com Subject: RE: Trans Ocean - Tracking# 023509103096183 - 2847911 - CHGX [ ] =A0 Hi Sharon, That=92s great news! Would you be able to tell me if the package is in-tact= or if there is visible damage? This way we can make a better decision on t= he final destination. =A0 Thank you, Yolanda Noriega Customer Service Rep. Trans-Ocean Imports 10 Midland Ave. | Ste.M00 | Port Chester, NY 10573 914.949.5656 Ext. 2 | 914.937.3140 =A0 Confidentiality Notification: If you are not the intended recipient, please= do not=A0disclose, disseminate, copy, distribute or take any action in rel= iance on the contents of this electronic transmission.=A0 If you have recei= ved this electronic transmission in error, please notify us by telephone an= d immediately delete this message. As E-mail transmissions cannot be guaran= teed secure or error-free the sender does not accept any liability for erro= rs or omissions in the contents of this message, which arise because of ele= ctronic transmission. Any documents accompanying this electronic transmissi= on and the information contained herein belong to the sender and are privil= eged and intended only for the use of the individual(s) named above. =A0 =A0 From: FOC-PremierCorpSupport Sent: Wednesday, April 18, 2018 11:03 AM To: yolanda@transocean.com Subject: RE: Trans Ocean - Tracking# 023509103096183 - 2847911 - CHGX [ ] =A0 Hello Yolanda, I hope you are doing well. I have located your package in our over goods department.=A0 Would you like= the package returned to shipper or sent to the customer?=A0 I apologize fo= r the inconvenience this has caused for you and your customer.=A0 Have a wonderful day and thank you for choosing FedEx! Sharon F FedEx Premier Customer Service --------------- Original Message --------------- From: yolanda noriega [yolanda@transocean.com] Sent: 4/17/2018 12:23 PM To: premiercorpsupport@fedex.com Cc: sandyn@transocean.com Subject: Trans Ocean - Tracking# 023509103096183 - 2847911 - CHGX =A0 Good Afternoon Fed-Ex Team! Can someone please provide the disposition of the following shipment? The c= ustomer states non-receipt and the last scan was done on 03/30/2018. =A0 Tracking# 023509103096183 Recipient: Phyllis Stong Contents: 1 Area Rug Brand: Trans Ocean=20 Collection: Ravella=20 Pattern/Color: Birds On Branches Aqua Sku# 2270/04 Size: 42=94x66=94 Weight: 8.47 lbs. Shipping Dimensions: 42.5x6x5.5 Packaging: Rolled up in a vinyl sleeve =A0 Thank you, Yolanda Noriega Customer Service Rep. Trans-Ocean Imports 10 Midland Ave. | Ste.M00 | Port Chester, NY 10573 914.949.5656 Ext. 2 | 914.937.3140 =A0 Confidentiality Notification: If you are not the intended recipient, please= do not=A0disclose, disseminate, copy, distribute or take any action in rel= iance on the contents of this electronic transmission.=A0 If you have recei= ved this electronic transmission in error, please notify us by telephone an= d immediately delete this message. As E-mail transmissions cannot be guaran= teed secure or error-free the sender does not accept any liability for erro= rs or omissions in the contents of this message, which arise because of ele= ctronic transmission. Any documents accompanying this electronic transmissi= on and the information contained herein belong to the sender and are privil= eged and intended only for the use of the individual(s) named above. =A0 From: Charleston Gardens Sent: Monday, April 16, 2018 5:05 PM To: cs@transocean.com Subject: PO: 181-01248 =A0 Hello, Ms. Stong has requested the status of her order. Has it shipped? If so, ple= ase provide the tracking and I will update the customer. Thanks! -- Kindest Regards, Shan Customer Care Charleston Gardens [Inline image name : ~WRD000.jpg] =A0 [Inline image name : ~WRD000.jpg] =A0 ref:_00Dj0HiO8._500f1eoT7I:ref ------=_Part_15048_796473145.1524079726920 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: quoted-printable Hello Yolanda,

I have submitted your request to have the package forwarded to your custome= r.=A0 As soon as I have the updated tracking number I will email you the in= formation.

Have a wonderful day and thank you for choosing FedEx!
Sharon F
FedEx Premier Customer Service



--------------- Original Message ---------------
From: yolanda noriega [yolanda@transocean.com]
Sent: 4/18/2018 2:01 PM
To: premiercorpsupport@fedex.com
Cc: sandyn@transocean.com
Subject: RE: Trans Ocean - Tracking# 023509103096183 - 2847911 - CHG= X [ ] - Forward To Customer
=A0

Sharon,

Thank you so much, that=92s great.

=A0

Please have the package forwarded to the customer, below are the detai= ls. And THANK YOU!!!!!

=A0

Delivery Address:

=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0 Phyllis Stong

=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0 1508 Bedford Drive

=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0 405-848-6013

=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0 Nichols Hills, OK=A0 73116

=A0

Should you need further assistance please do not hesitate to contac= t us.

=A0

** Please send all orders, inqu= iries, cancellations and=A0order=A0modifications=A0directly=A0to cs@transocean.com to avoid delays in processing.**

Please note: Effective 1/19/18 Trans-Ocean= =92s fax no. will change to 1-914-937-3140.

Please update your records accordingly to ensure yo= ur documents are all received at the proper location. Thank you for your pr= ompt attention to this matter.

Thank you,

Yolanda Noriega

Customer Service Rep.

Trans-Ocean Imports

10 Midland Ave. | Ste.M00 | Port Chester, NY 10573

914.949.5656 Ext. 2 | 914.937.3140

=A0

Confidentiality Notification: If you are not the intended recipient, pleas= e do not=A0disclose, disseminate, copy, distribute or take any action in re= liance on the contents of this electronic transmission.=A0 If you have rece= ived this electronic transmission in error, please notify us by telephone a= nd immediately delete this message. As E-mail transmissions cannot be guara= nteed secure or error-free the sender does not accept any liability for err= ors or omissions in the contents of this message, which arise because of el= ectronic transmission. Any documents accompanying this electronic transmiss= ion and the information contained herein belong to the sender and are privi= leged and intended only for the use of the individual(s) named above.

=A0

=A0

From: FOC-PremierCorpSupport <premiercorps= upport@fedex.com>
Sent: Wednesday, April 18, 2018 1:10 PM
To: yolanda@transocean.com
Subject: RE: Trans Ocean - Tracking# 023509103096183 - 2847911 - CHG= X [ ]

=A0

Hello Yolanda,

According to the pictures the rug looks in-tact and no visible damage.

Have a wonderful day and thank you for choosing FedEx!
Sharon F
FedEx Premier Customer Service



--------------- Original Message ---------------
From: yolanda noriega [yolanda@transocean.com]
Sent: 4/18/2018 11:30 AM
To: premiercorpsupport@fedex.com
Cc: sandyn@transocean.com
Subject: RE: Trans Ocean - Tracking# 023509103096183 - 2847911 - CHG= X [ ]
=A0

Hi Sharon= ,

That=92s = great news! Would you be able to tell me if the package is in-tact or if th= ere is visible damage? This way we can make a better decision on the final = destination.

=A0

Thank you= ,

Yolanda N= oriega

Customer = Service Rep.

Trans-Oce= an Imports

10 Midlan= d Ave. | Ste.M00 | Port Chester, NY 10573

914.949.5= 656 Ext. 2 | 914.937.3140

=A0

Confid= entiality Notification: If you are not the intended recipient, please do not=A0dis= close, disseminate, copy, distribute or take any action in reliance on the = contents of this electronic transmission.=A0 If you have received this elec= tronic transmission in error, please notify us by telephone and immediately= delete this message. As E-mail transmissions cannot be guaranteed secure o= r error-free the sender does not accept any liability for errors or omissio= ns in the contents of this message, which arise because of electronic trans= mission. Any documents accompanying this electronic transmission and the in= formation contained herein belong to the sender and are privileged and inte= nded only for the use of the individual(s) named above.

=A0

=A0

From: FOC-PremierCorpSupport <premiercorpsupport@fedex.c= om>
Sent: Wednesday, April 18, 2018 11:03 AM
To: yolanda@transocean.com
Subject: RE: Trans Ocean - Tracking# 023509103096183 - 2847911 - CHG= X [ ]

=A0

Hello Yolanda,

I hope you are doing well.

I have located your package in our over goods department.=A0 Would you like= the package returned to shipper or sent to the customer?=A0 I apologize fo= r the inconvenience this has caused for you and your customer.=A0

Have a wonderful day and thank you for choosing FedEx!
Sharon F
FedEx Premier Customer Service



--------------- Original Message ---------------
From: yolanda noriega [yolanda@transocean.com]
Sent: 4/17/2018 12:23 PM
To: premiercorpsupport@fedex.com
Cc: sandyn@transocean.com
Subject: Trans Ocean - Tracking# 023509103096183 - 2847911 - CHGX =A0

Good Afte= rnoon Fed-Ex Team!

Can someo= ne please provide the disposition of the following shipment? The customer s= tates non-receipt and the last scan was done on 03/30/2018.

=A0

Tracking#= 023509103096183

Recipient= : Phyllis Stong

Contents:= 1 Area Rug

Brand: Tr= ans Ocean

Collectio= n: Ravella

Pattern/C= olor: Birds On Branches Aqua

Sku# 2270= /04

Size: 42= =94x66=94

Weight: 8= .47 lbs.

Shipping = Dimensions: 42.5x6x5.5

Packaging= : Rolled up in a vinyl sleeve

=A0

Thank you= ,

Yolanda N= oriega

Customer = Service Rep.

Trans-Oce= an Imports

10 Midlan= d Ave. | Ste.M00 | Port Chester, NY 10573

914.949.5= 656 Ext. 2 | 914.937.3140

=A0

Confid= entiality Notification: If you are not the intended recipient, please do not=A0dis= close, disseminate, copy, distribute or take any action in reliance on the = contents of this electronic transmission.=A0 If you have received this elec= tronic transmission in error, please notify us by telephone and immediately= delete this message. As E-mail transmissions cannot be guaranteed secure o= r error-free the sender does not accept any liability for errors or omissio= ns in the contents of this message, which arise because of electronic trans= mission. Any documents accompanying this electronic transmission and the in= formation contained herein belong to the sender and are privileged and inte= nded only for the use of the individual(s) named above.

=A0

From: Charleston Gardens
Sent: Monday, April 16, 2018 5:05 PM
To: cs@transocean.com
Subject: PO: 181-01248

=A0

Hello,

Ms. Stong has requested the status of her order. Has it shipped? If so, = please provide the tracking and I will update the customer.

Thanks!


--

Kindest Regards,

Shan

Customer Care

Charleston Gardens

3D"Image
=A0

3D"Image =A0



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