Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id +JBGMGWX11r0FwAAInt2oQ ; Wed, 18 Apr 2018 12:07:17 -0700 Return-path: Envelope-to: sandyn@transocean.com Delivery-date: Wed, 18 Apr 2018 12:07:17 -0700 Received: from [72.68.146.7] (port=52072 helo=TOWKSTAYolanda) by vps.transocean.com with esmtpa (Exim 4.89_1) (envelope-from ) id 1f8sQH-0001fN-8W; Wed, 18 Apr 2018 12:07:17 -0700 Reply-To: From: "yolanda noriega" To: Cc: "'Sandy Noriega'" Subject: RE: 181-01248 - Found & Forwarding To Customer Date: Wed, 18 Apr 2018 15:07:18 -0400 Organization: Transocean Import Inc Message-ID: <017c01d3d748$7947c480$6bd74d80$@transocean.com> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_017D_01D3D726.F2378410" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AdPXR6zrsI8oeEjkSbeww1kPPI1ntg== Content-Language: en-us This is a multipart message in MIME format. ------=_NextPart_000_017D_01D3D726.F2378410 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Hi Shan, Fed-ex found the package in their Overgoods dept. and informed us that = it is in-tact so the package will be forwarded to your customer. The = customer should expect delivery by Friday, 04/20/2018. =20 Should you need further assistance please don=E2=80=99t hesitate to = reach out. =20 Thank you, Yolanda Noriega Customer Service Rep. Trans-Ocean Imports 10 Midland Ave. | Ste.M00 | Port Chester, NY 10573 914.949.5656 Ext. 2 | 914.937.3140 =20 Confidentiality Notification: If you are not the intended recipient, = please do not disclose, disseminate, copy, distribute or take any action = in reliance on the contents of this electronic transmission. If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above. =20 =20 From: yolanda noriega =20 Sent: Tuesday, April 17, 2018 1:26 PM To: 'cgardensnfs@gmail.com' Cc: 'Sandy Noriega' Subject: RE: 181-01248 - Reached Out To Carrier =20 Good Afternoon Shan, We show that this order shipped on 03/28/18 via Fed-ex but there is no = delivery information. We have reached out to the carrier on this and = requested an update on the shipment. Once we have an update we will = relay the information over to you. =20 Sorry for the inconvenience this is causing. =20 ** Please send all orders, inquiries, cancellations and order = modifications directly to = cs@transocean.com to avoid delays in processing.** =20 Thank you, Yolanda Noriega Customer Service Rep. Trans-Ocean Imports 10 Midland Ave. | Ste.M00 | Port Chester, NY 10573 914.949.5656 Ext. 2 | 914.937.3140 =20 Confidentiality Notification: If you are not the intended recipient, = please do not disclose, disseminate, copy, distribute or take any action = in reliance on the contents of this electronic transmission. If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above. =20 =20 From: Sandy >=20 Sent: Tuesday, April 17, 2018 12:54 PM To: Yolanda Noriega (Yolanda Noriega) > Subject: FW: 181-01248 =20 =20 =20 Thank you kindly, Sandy Noriega Customer Service Manager 10 Midland Ave. Port Chester NY, 10573 P-914.949.5656x2 / F-914.937.3140 Sandyn@transocean.com =20 Confidentiality Notification: If you are not the intended recipient, = please do not disclose, disseminate, copy, distribute or take any action = in reliance on the contents of this electronic transmission. If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above =20 From: Charleston Gardens >=20 Sent: Monday, April 16, 2018 5:05 PM To: cs@transocean.com =20 Cc: Ricardo Rust >; Kevin Wilcox = > Subject: PO: 181-01248 =20 Hello, Ms. Stong has requested the status of her order. Has it shipped? If so, = please provide the tracking and I will update the customer.=20 Thanks! --=20 Kindest Regards, Shan Customer Care Charleston Gardens ------=_NextPart_000_017D_01D3D726.F2378410 Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable

Hi = Shan,

Fed-ex found the package in = their Overgoods dept. and informed us that it is in-tact so the package = will be forwarded to your customer. The customer should expect delivery = by Friday, 04/20/2018.

 

Should = you need further assistance please don=E2=80=99t hesitate to reach = out.

 

Thank = you,

Yolanda = Noriega

Customer Service = Rep.

Trans-Ocean = Imports

10 Midland Ave. | Ste.M00 | = Port Chester, NY 10573

914.949.5656 Ext. 2 | = 914.937.3140

 

Confidentiality = Notification: = If you are not the intended recipient, please do not disclose, = disseminate, copy, distribute or take any action in reliance on the = contents of this electronic transmission.  If you have received = this electronic transmission in error, please notify us by telephone and = immediately delete this message. As E-mail transmissions cannot be = guaranteed secure or error-free the sender does not accept any liability = for errors or omissions in the contents of this message, which arise = because of electronic transmission. Any documents accompanying this = electronic transmission and the information contained herein belong to = the sender and are privileged and intended only for the use of the = individual(s) named above.

 

 

From: yolanda noriega = <yolanda@transocean.com>
Sent: Tuesday, April 17, 2018 = 1:26 PM
To: 'cgardensnfs@gmail.com' = <cgardensnfs@gmail.com>
Cc: 'Sandy Noriega' = <sandyn@transocean.com>
Subject: RE: 181-01248 - Reached = Out To Carrier

 

Good Afternoon = Shan,

We show that this order shipped = on 03/28/18 via Fed-ex but there is no delivery information. We have = reached out to the carrier on this and requested an update on the = shipment. Once we have an update we will relay the information over to = you.

 

Sorry = for the inconvenience this is causing.

 

** = Please send all orders, inquiries, cancellations = and order modifications directly to = cs@transocean.com to = avoid delays in processing.**

 =

Thank you,

Yolanda = Noriega

Customer Service = Rep.

Trans-Ocean = Imports

10 Midland Ave. | Ste.M00 | = Port Chester, NY 10573

914.949.5656 Ext. 2 | = 914.937.3140

 

Confidentiality = Notification: = If you are not the intended recipient, please do not disclose, = disseminate, copy, distribute or take any action in reliance on the = contents of this electronic transmission.  If you have received = this electronic transmission in error, please notify us by telephone and = immediately delete this message. As E-mail transmissions cannot be = guaranteed secure or error-free the sender does not accept any liability = for errors or omissions in the contents of this message, which arise = because of electronic transmission. Any documents accompanying this = electronic transmission and the information contained herein belong to = the sender and are privileged and intended only for the use of the = individual(s) named above.

 

 

From: Sandy <Sandyn@transocean.com> =
Sent: Tuesday, April 17, 2018 12:54 PM
To: Yolanda = Noriega (Yolanda Noriega) <yolanda@transocean.com>
= Subject: FW: 181-01248

 

 

 

Thank you = kindly,

Sandy = Noriega

Customer Service = Manager

10 Midland Ave. Port = Chester NY, 10573

P-914.949.5656x2 / = F-914.937.3140

Sandyn@transocean.com

 

Confidentiality = Notification: If = you are not the intended recipient, please do not disclose, = disseminate, copy, distribute or take any action in reliance on the = contents of this electronic transmission.  If you have received = this electronic transmission in error, please notify us by telephone and = immediately delete this message. As E-mail transmissions cannot be = guaranteed secure or error-free the sender does not accept any liability = for errors or omissions in the contents of this message, which arise = because of electronic transmission. Any documents accompanying this = electronic transmission and the information contained herein belong to = the sender and are privileged and intended only for the use of the = individual(s) named above

 

From: = Charleston Gardens <cgardensnfs@gmail.com> =
Sent: Monday, April 16, 2018 5:05 PM
To: cs@transocean.com
Cc: = Ricardo Rust <ricardorust@charlestong= ardens.com>; Kevin Wilcox <kevinwilcox@charlestong= ardens.com>
Subject: PO: 181-01248

 

Hello,

Ms. Stong has requested = the status of her order. Has it shipped? If so, please provide the = tracking and I will update the customer.

Thanks!


-- =

Kindest = Regards,

Shan

Customer Care

Charleston = Gardens

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