Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id UG87N4mS11o0EAAAInt2oQ ; Wed, 18 Apr 2018 11:46:33 -0700 Return-path: Envelope-to: Marci@transocean.com, sandyn@transocean.com Delivery-date: Wed, 18 Apr 2018 11:46:33 -0700 Received: from [72.68.146.7] (port=51842 helo=TOWKSTAYolanda) by vps.transocean.com with esmtpa (Exim 4.89_1) (envelope-from ) id 1f8s6D-00019V-6c; Wed, 18 Apr 2018 11:46:33 -0700 Reply-To: From: "yolanda noriega" To: "'Ballard Dropship'" Cc: , References: <05D0TA2TJYS37GS6@hsn.com> In-Reply-To: <05D0TA2TJYS37GS6@hsn.com> Subject: RE: J87184170001 TRANS OCEAN SHIPPED YET? Date: Wed, 18 Apr 2018 14:46:34 -0400 Organization: Transocean Import Inc Message-ID: <016501d3d745$93c36dd0$bb4a4970$@transocean.com> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_0166_01D3D724.0CB55040" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AQFWffLpFjCWXvm0lIKJibJMTtkXX6UBjoJg Content-Language: en-us This is a multipart message in MIME format. ------=_NextPart_000_0166_01D3D724.0CB55040 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Good Afternoon Andrea, We will have your new contact take care of this request, her name is = Marci and she is copied on this email.=20 =20 Should you need further assistance please do not hesitate to contact us. Please note: Effective 1/19/18 Trans-Ocean=E2=80=99s fax no. will change = to 1-914-937-3140. Please update your records accordingly to ensure your = documents are all received at the proper location. Thank you for your = prompt attention to this matter. Thank you, Yolanda Noriega Customer Service Rep. Trans-Ocean Imports 10 Midland Ave. | Ste.M00 | Port Chester, NY 10573 914.949.5656 Ext. 2 | 914.937.3140 =20 Confidentiality Notification: If you are not the intended recipient, = please do not disclose, disseminate, copy, distribute or take any action = in reliance on the contents of this electronic transmission. If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above. =20 =20 From: Ballard Dropship =20 Sent: Wednesday, April 18, 2018 1:47 PM To: yolanda@transocean.com Subject: J87184170001 TRANS OCEAN SHIPPED YET? =20 IN RE: J87184170001 =20 Good Morning, =20 Have these rugs been shipped to our customer yet? Is the tracking = available? IF not, will you be shipping them? Do you have an ESD? The = customer is requesitng information on this. Sincerely, =20 Andrea Improvements Customer Accounts Team PH# 1-800-253-9056 Option 2=20 = Dropship@improvementscatalog.com=20 =20 =20 IN RE: J87184170001 =20 =20 Good Afternoon, =20 The customer advised us that she received the 21"X33" and the 7'6"X9'2" And is missing the 4'9"X7'and the 21"X7' (runner). =20 Sincerely, =20 Andrea Improvements Customer Accounts Team PH# 1-800-253-9056 Option 2=20 Dropship@improvementscatalog.com = =20 =20 =20 =20 =20 =20 > = =20 > = *************************************************************************= >=20 > Good Afternoon Melinda, >=20 > Would you be able to tell us what sizes the customer is missing? We = ship these 4-piece sets in two bales. One bale would include the 2x3, = 5x8 and 2x8. The second bale contains the 8x9 size rug only and we show = that both packages were delivered on 04/05/18 in West Roxbury, MA. >=20 > =20 >=20 > https://www.fedex.com/apps/fedextrack/?action=3Dtrack = = &trackingnumber=3D023509103108206,023509103108213&cntry_code=3Dus> = &trackingnumber=3D023509103108206,023509103108213&cntry_code=3Dus =20 >=20 > =20 >=20 > Should you need further assistance please do not hesitate to contact = us. >=20 > =20 >=20 > ** Please send all orders, inquiries, cancellations and order = modifications directly to cs@transocean.com = to avoid delays in processing.** >=20 > Please note: Effective 1/19/18 Trans-Oceans fax no. will change to = 1-914-937-3140. >=20 > Please update your records accordingly to ensure your documents are = all received at the proper location. Thank you for your prompt attention = to this matter. >=20 > Thank you, >=20 > Yolanda Noriega >=20 > Customer Service Rep. >=20 > Trans-Ocean Imports >=20 > 10 Midland Ave. | Ste.M00 | Port Chester, NY 10573 >=20 > 914.949.5656 Ext. 2 | 914.937.3140 >=20 > =20 >=20 > Confidentiality Notification: If you are not the intended recipient, = please do not disclose, disseminate, copy, distribute or take any action = in reliance on the contents of this electronic transmission. If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above. >=20 > =20 >=20 > =20 >=20 > From: Sandy >=20 > Sent: Tuesday, April 10, 2018 11:42 AM > To: Yolanda Noriega (Yolanda Noriega) > > Subject: FW: DROPSHIPIM>J87184170001 TRANSOCEAN SHORT SHIPPED >=20 > =20 >=20 > =20 >=20 > =20 >=20 > Thank you kindly, >=20 > Sandy Noriega >=20 > Customer Service Manager >=20 > 10 Midland Ave. Port Chester NY, 10573 >=20 > P-914.949.5656x2 / F-914.937.3140 >=20 > Sandyn@transocean.com = =20 >=20 > =20 >=20 > Confidentiality Notification: If you are not the intended recipient, = please do not disclose, disseminate, copy, distribute or take any action = in reliance on the contents of this electronic transmission. If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above >=20 > =20 >=20 > From: Improvements Dropship >=20 > Sent: Tuesday, April 10, 2018 11:32 AM > To: cs@transocean.com = =20 > Subject: DROPSHIPIM>J87184170001 TRANSOCEAN SHORT SHIPPED >=20 > =20 >=20 > Attention Vendor, >=20 > =20 >=20 > Thank you for partnering with Improvements .=20 >=20 > =20 >=20 > Our customer order the items listed below. However, they informed us = that they are missing 2 PIECES from the highlighted ones listed below. = Can you advise if you shipped all 4 pieces out if so can you respond = with a tracking number? If you havent shipped it out can you please = express ship it next day and reply with a tracking number. We need to = update our customer on when they can expect there missing items. >=20 > =20 >=20 > =20 >=20 > =20 >=20 > PO# J87184170001 >=20 > =20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 > 347137 = =20 >=20 > 1 >=20 > 4PC SAROUK RUG SET=20 >=20 > =20 >=20 > =20 >=20 >=20 >=20 >=20 >=20 > Sheilah Janus=20 > -=20 > 39 KEYSTONE ST=20 > WEST ROXBURY MA 02132-5125=20 >=20 > =20 >=20 > =20 >=20 > Please reply as soon as possible so that we may update our customer >=20 > =20 >=20 > If you need any additional assistance, please contact us at = 1-800-253-9056 select option 2 8am to 7pm EST or email at = = dropship@improvementscatalog.com = . >=20 > =20 >=20 > =20 >=20 > =20 >=20 > Sincerely, >=20 > =20 >=20 > =20 >=20 > =20 >=20 > Melinda McQuinn >=20 > Customer Account Team >=20 > Improvements >=20 > 1-800-253-9056, option #2 >=20 > dropship@improvementscatalog.com = =

Good Afternoon = Andrea,

We will have your new contact = take care of this request, her name is Marci and she is copied on this = email.

 

Should you need further = assistance please do not hesitate to contact = us.

Please note: Effective = 1/19/18 Trans-Ocean=E2=80=99s fax no. will change to = 1-914-937-3140. Please update your records accordingly to ensure your = documents are all received at the proper location. Thank you for your = prompt attention to this matter.

Thank = you,

Yolanda = Noriega

Customer Service = Rep.

Trans-Ocean = Imports

10 Midland Ave. | Ste.M00 | = Port Chester, NY 10573

914.949.5656 Ext. 2 | = 914.937.3140

 

Confidentiality = Notification: = If you are not the intended recipient, please do not disclose, = disseminate, copy, distribute or take any action in reliance on the = contents of this electronic transmission.  If you have received = this electronic transmission in error, please notify us by telephone and = immediately delete this message. As E-mail transmissions cannot be = guaranteed secure or error-free the sender does not accept any liability = for errors or omissions in the contents of this message, which arise = because of electronic transmission. Any documents accompanying this = electronic transmission and the information contained herein belong to = the sender and are privileged and intended only for the use of the = individual(s) named above.

 

 

From: Ballard Dropship = <dropshipbd@cornerstonebrands.com>
Sent: Wednesday, = April 18, 2018 1:47 PM
To: = yolanda@transocean.com
Subject: J87184170001 TRANS OCEAN = SHIPPED YET?

 

IN = RE: J87184170001   

Goo= d Morning,

&nb= sp;

Hav= e these rugs been shipped to our customer yet?  Is the = tracking available?  IF not, will you be shipping = them?  Do you have an ESD?  The customer is = requesitng information on this.

Sin= cerely,

 

And= rea

Imp= rovements Customer Accounts Team

PH#= 1-800-253-9056 Option 2

Dropship@improvementscatalog.com=  

 

&nb= sp;

IN = RE: J87184170001   

&nb= sp;

Goo= d Afternoon,

&nb= sp;

The= customer advised us that she received the 21"X33" and the = 7'6"X9'2"

And= is missing the 4'9"X7'and the 21"X7' = (runner).

&nb= sp;

Sin= cerely,

&nb= sp;

And= rea

Imp= rovements Customer Accounts Team

PH#= 1-800-253-9056 Option 2

Dropship@improvementscat= alog.com 

&nb= sp;

&nb= sp;

&nb= sp;

&nb= sp;

&nb= sp;

>= ;            =             &= nbsp;           &n= bsp;           &nb= sp;           &nbs= p;            = ;

>= ; = *************************************************************************=

>= ;

>= ; Good Afternoon Melinda,

>= ;

>= ; Would you be able to tell us what sizes the customer is missing? We = ship these 4-piece sets in two bales. One bale would include the 2x3, = 5x8 and 2x8. The second bale contains the 8x9 size rug only and we show = that both packages were delivered on 04/05/18 in West Roxbury, = MA.

>= ;

>= ; 

>= ;

>= ; https://ww= w.fedex.com/apps/fedextrack/?action=3Dtrack <https://ww= w.fedex.com/apps/fedextrack/?action=3Dtrack&trackingnumber=3D02350910= 3108206,023509103108213&cntry_code=3Dus> = &trackingnumber=3D023509103108206,023509103108213&cntry_code=3Dus=      

>= ;

>= ; 

>= ;

>= ; Should you need further assistance please do not hesitate to contact = us.

>= ;

>= ; 

>= ;

>= ; ** Please send all orders, inquiries, cancellations and order = modifications directly to cs@transocean.com = <blocked::mailto:cs@transocean.com>  to avoid delays in = processing.**

>= ;

>= ; Please note: Effective 1/19/18 Trans-Oceans fax no. will change to = 1-914-937-3140.

>= ;

>= ; Please update your records accordingly to ensure your documents are = all received at the proper location. Thank you for your prompt attention = to this matter.

>= ;

>= ; Thank you,

>= ;

>= ; Yolanda Noriega

>= ;

>= ; Customer Service Rep.

>= ;

>= ; Trans-Ocean Imports

>= ;

>= ; 10 Midland Ave. | Ste.M00 | Port Chester, NY = 10573

>= ;

>= ; 914.949.5656 Ext. 2 | 914.937.3140

>= ;

>= ; 

>= ;

>= ; Confidentiality Notification: If you are not the intended recipient, = please do not disclose, disseminate, copy, distribute or take any action = in reliance on the contents of this electronic transmission.  If = you have received this electronic transmission in error, please notify = us by telephone and immediately delete this message. As E-mail = transmissions cannot be guaranteed secure or error-free the sender does = not accept any liability for errors or omissions in the contents of this = message, which arise because of electronic transmission. Any documents = accompanying this electronic transmission and the information contained = herein belong to the sender and are privileged and intended only for the = use of the individual(s) named above.

>= ;

>= ; 

>= ;

>= ; 

>= ;

>= ; From: Sandy <Sandyn@transocean.com> =

>= ; Sent: Tuesday, April 10, 2018 11:42 AM

>= ; To: Yolanda Noriega (Yolanda Noriega) <yolanda@transocean.com>

>= ; Subject: FW: DROPSHIPIM>J87184170001 TRANSOCEAN SHORT = SHIPPED

>= ;

>= ; 

>= ;

>= ; 

>= ;

>= ; 

>= ;

>= ; Thank you kindly,

>= ;

>= ; Sandy Noriega

>= ;

>= ; Customer Service Manager

>= ;

>= ; 10 Midland Ave. Port Chester NY, 10573

>= ;

>= ; P-914.949.5656x2 / F-914.937.3140

>= ;

>= ;  <mailto:Sandyn@transocean.com>= ; Sandyn@transocean.com 

>= ;

>= ; 

>= ;

>= ; Confidentiality Notification: If you are not the intended recipient, = please do not disclose, disseminate, copy, distribute or take any action = in reliance on the contents of this electronic transmission.  If = you have received this electronic transmission in error, please notify = us by telephone and immediately delete this message. As E-mail = transmissions cannot be guaranteed secure or error-free the sender does = not accept any liability for errors or omissions in the contents of this = message, which arise because of electronic transmission. Any documents = accompanying this electronic transmission and the information contained = herein belong to the sender and are privileged and intended only for the = use of the individual(s) named above

>= ;

>= ; 

>= ;

>= ; From: Improvements Dropship <dropship@improvementscatalog.com = <mailto:dropship@improvementscatalog.com> > =

>= ; Sent: Tuesday, April 10, 2018 11:32 AM

>= ; To: cs@transocean.com <mailto:cs@transocean.com> =

>= ; Subject: DROPSHIPIM>J87184170001 TRANSOCEAN SHORT = SHIPPED

>= ;

>= ; 

>= ;

>= ; Attention Vendor,

>= ;

>= ; 

>= ;

>= ; Thank you for partnering with Improvements .

>= ;

>= ; 

>= ;

>= ; Our customer order the items listed below. However, they informed us = that they are missing 2 PIECES from  the highlighted ones listed = below. Can you advise if you shipped all 4 pieces  out if so can = you respond with a tracking number? If you havent shipped it out can you = please express ship it next day and reply with a tracking number. We = need to update our customer on when they can expect there missing = items.

>= ;

>= ; 

>= ;

>= ; 

>= ;

>= ; 

>= ;

>= ; PO# J87184170001

>= ;

>= ; 

>= ;

>= ;

>= ;

>= ;

>= ;

>= ;

>= ;

>= ; 347137  <https://prd34.ace.cb= i.intl:8443/improve/f?p=3D200:100:123140209080502::::P100_orderno,P100_re= set_flag:J87184170000,Y> 

>= ;

>= ; 1

>= ;

>= ; 4PC SAROUK RUG SET

>= ;

>= ; 

>= ;

>= ; 

>= ;

>= ;

>= ;

>= ;

>= ;

>= ; Sheilah Janus

>= ; -

>= ; 39 KEYSTONE ST

>= ; WEST ROXBURY MA 02132-5125

>= ;

>= ; 

>= ;

>= ; 

>= ;

>= ; Please reply as soon as possible so that we may update our = customer

>= ;

>= ; 

>= ;

>= ; If you need any additional assistance, please contact us at = 1-800-253-9056 select option 2 8am to 7pm EST or email at  <mailto:dropship@improvem= entscatalog.com> dropship@improvementscat= alog.com.

>= ;

>= ; 

>= ;

>= ; 

>= ;

>= ; 

>= ;

>= ; Sincerely,

>= ;

>= ; 

>= ;

>= ; 

>= ;

>= ; 

>= ;

>= ; Melinda McQuinn

>= ;

>= ; Customer Account Team

>= ;

>= ; Improvements

>= ;

>= ; 1-800-253-9056, option #2

>= ;

> dropship@improvementscat= alog.com <mailto:dropship@improvem= entscatalog.com 

&nb= sp;

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