Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id cIXfOcGE11qgdAAAInt2oQ ; Wed, 18 Apr 2018 10:47:45 -0700 Return-path: Envelope-to: yolanda@transocean.com Delivery-date: Wed, 18 Apr 2018 10:47:45 -0700 Received: from admin.hsn.com ([192.234.237.20]:48107) by vps.transocean.com with esmtp (Exim 4.89_1) (envelope-from ) id 1f8rBA-0007zE-Ee for yolanda@transocean.com; Wed, 18 Apr 2018 10:47:45 -0700 Received: from sppuic04.hsn.net (unknown [10.27.3.55]) by admin.hsn.com (Postfix) with ESMTP id 2BE3B20711; Wed, 18 Apr 2018 13:46:56 -0400 (EDT) Date: Wed, 18 Apr 2018 13:46:56 -0400 (EDT) From: Ballard Dropship To: yolanda@transocean.com Message-ID: <05D0TA2TJYS37GS6@hsn.com> Subject: J87184170001 TRANS OCEAN SHIPPED YET? MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_461350_174060522.1524073616180" X-Mailer: Genesys E-Mail 8.1.000.05 X-Spam-Status: No, score=1.1 X-Spam-Score: 11 X-Spam-Bar: + X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: IN RE: J87184170001    Good Morning,   Have these rugs been shipped to our customer yet?  Is the tracking available?  IF not, will you be shipping them?  Do you have an ESD?  The customer is requesitng information on this. Sincerely,   Andrea Improvements Customer Accounts Team PH# 1-800-253-9056 Option 2 Dropship@improvementscatalog.com      IN RE: J87184170001      Good Afternoon,   The customer advised us that she received the 21"X33" and the 7'6"X9'2" And is missing the 4'9"X7'and the 21"X7' (runner).   Sincerely,   Andrea Improvements Customer Accounts Team PH# 1-800-253-9056 Option 2 Dropship@improvementscatalog.com            >                                                                          > > > Good Afternoon Melinda, > > Would you be able to tell us what sizes the customer is missing? We ship these 4-piece sets in two bales. One bale would include the 2x3, 5x8 and 2x8. The second bale contains the 8x9 size rug only and we show that both packages were delivered on 04/05/18 in West Roxbury, MA. > >  > > https://www.fedex.com/apps/fedextrack/?action=track &trackingnumber=023509103108206,023509103108213&cntry_code=us      > >  > > Should you need further assistance please do not hesitate to contact us. > >  > > ** Please send all orders, inquiries, cancellations and order modifications directly to cs@transocean.com   to avoid delays in processing.** > > Please note: Effective 1/19/18 Trans-Oceans fax no. will change to 1-914-937-3140. > > Please update your records accordingly to ensure your documents are all received at the proper location. Thank you for your prompt attention to this matter. > > Thank you, > > Yolanda Noriega > > Customer Service Rep. > > Trans-Ocean [...] Content analysis details: (1.1 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: transocean.com] 1.5 SUBJ_ALL_CAPS Subject is all capitals 1.5 SPF_SOFTFAIL SPF: sender does not match SPF record (softfail) 0.0 WEIRD_PORT URI: Uses non-standard port number for HTTP -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.0 HTML_MESSAGE BODY: HTML included in message X-Spam-Flag: NO ------=_Part_461350_174060522.1524073616180 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable IN RE: J87184170001=C2=A0=C2=A0=C2=A0 Good Morning, =C2=A0 Have these rugs been shipped to our customer yet?=C2=A0=C2=A0Is the trackin= g available?=C2=A0=C2=A0IF not, will you be shipping them?=C2=A0=C2=A0Do yo= u have an ESD?=C2=A0=C2=A0The customer is requesitng information on this. Sincerely, =C2=A0 Andrea Improvements Customer Accounts Team PH# 1-800-253-9056 Option 2=20 Dropship@improvementscatalog.com=C2=A0 =C2=A0 =C2=A0 IN RE: J87184170001 =C2=A0=C2=A0 =C2=A0 Good Afternoon, =C2=A0 The customer advised us that she received the 21"X33" and the 7'6"X9'2" And is missing the 4'9"X7'and the 21"X7' (runner). =C2=A0 Sincerely, =C2=A0 Andrea Improvements Customer Accounts Team PH# 1-800-253-9056 Option 2=20 Dropship@improvementscatalog.com=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 >=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0= =C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2= =A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0= =C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2= =A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0= =C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=20 > ************************************************************************* >=20 > Good Afternoon Melinda, >=20 > Would you be able to tell us what sizes the customer is missing? We ship = these 4-piece sets in two bales. One bale would include the 2x3, 5x8 and 2x= 8. The second bale contains the 8x9 size rug only and we show that both pac= kages were delivered on 04/05/18 in West Roxbury, MA. >=20 >=C2=A0=20 >=20 > https://www.fedex.com/apps/fedextrack/?action=3Dtrack &trackingnumber=3D023509103108206,02350910310821= 3&cntry_code=3Dus=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=20 >=20 >=C2=A0=20 >=20 > Should you need further assistance please do not hesitate to contact us. >=20 >=C2=A0=20 >=20 > ** Please send all orders, inquiries, cancellations and order modificatio= ns directly to cs@transocean.com =C2=A0 = to avoid delays in processing.** >=20 > Please note: Effective 1/19/18 Trans-Oceans fax no. will change to 1-914-= 937-3140. >=20 > Please update your records accordingly to ensure your documents are all r= eceived at the proper location. Thank you for your prompt attention to this= matter. >=20 > Thank you, >=20 > Yolanda Noriega >=20 > Customer Service Rep. >=20 > Trans-Ocean Imports >=20 > 10 Midland Ave. | Ste.M00 | Port Chester, NY 10573 >=20 > 914.949.5656 Ext. 2 | 914.937.3140 >=20 >=C2=A0=20 >=20 > Confidentiality Notification: If you are not the intended recipient, plea= se do not disclose, disseminate, copy, distribute or take any action in rel= iance on the contents of this electronic transmission.=C2=A0 If you have re= ceived this electronic transmission in error, please notify us by telephone= and immediately delete this message. As E-mail transmissions cannot be gua= ranteed secure or error-free the sender does not accept any liability for e= rrors or omissions in the contents of this message, which arise because of = electronic transmission. Any documents accompanying this electronic transmi= ssion and the information contained herein belong to the sender and are pri= vileged and intended only for the use of the individual(s) named above. >=20 >=C2=A0=20 >=20 >=C2=A0=20 >=20 > From: Sandy =20 > Sent: Tuesday, April 10, 2018 11:42 AM > To: Yolanda Noriega (Yolanda Noriega) > Subject: FW: DROPSHIPIM>J87184170001 TRANSOCEAN SHORT SHIPPED >=20 >=C2=A0=20 >=20 >=C2=A0=20 >=20 >=C2=A0=20 >=20 > Thank you kindly, >=20 > Sandy Noriega >=20 > Customer Service Manager >=20 > 10 Midland Ave. Port Chester NY, 10573 >=20 > P-914.949.5656x2 / F-914.937.3140 >=20 >=C2=A0 Sandyn@transocean.com=C2=A0 >=20 >=C2=A0=20 >=20 > Confidentiality Notification: If you are not the intended recipient, plea= se do not disclose, disseminate, copy, distribute or take any action in rel= iance on the contents of this electronic transmission.=C2=A0 If you have re= ceived this electronic transmission in error, please notify us by telephone= and immediately delete this message. As E-mail transmissions cannot be gua= ranteed secure or error-free the sender does not accept any liability for e= rrors or omissions in the contents of this message, which arise because of = electronic transmission. Any documents accompanying this electronic transmi= ssion and the information contained herein belong to the sender and are pri= vileged and intended only for the use of the individual(s) named above >=20 >=C2=A0=20 >=20 > From: Improvements Dropship >=20 > Sent: Tuesday, April 10, 2018 11:32 AM > To: cs@transocean.com =20 > Subject: DROPSHIPIM>J87184170001 TRANSOCEAN SHORT SHIPPED >=20 >=C2=A0=20 >=20 > Attention Vendor, >=20 >=C2=A0=20 >=20 > Thank you for partnering with Improvements .=20 >=20 >=C2=A0=20 >=20 > Our customer order the items listed below. However, they informed us that= they are missing 2 PIECES from=C2=A0 the highlighted ones listed below. Ca= n you advise if you shipped all 4 pieces=C2=A0 out if so can you respond wi= th a tracking number? If you havent shipped it out can you please express s= hip it next day and reply with a tracking number. We need to update our cus= tomer on when they can expect there missing items. >=20 >=C2=A0=20 >=20 >=C2=A0=20 >=20 >=C2=A0=20 >=20 > PO# J87184170001 >=20 >=C2=A0=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 > 347137=C2=A0 =C2=A0=20 >=20 > 1 >=20 > 4PC SAROUK RUG SET=20 >=20 >=C2=A0=20 >=20 >=C2=A0=20 >=20 >=20 >=20 >=20 >=20 > Sheilah Janus=20 > -=20 > 39 KEYSTONE ST=20 > WEST ROXBURY MA 02132-5125=20 >=20 >=C2=A0=20 >=20 >=C2=A0=20 >=20 > Please reply as soon as possible so that we may update our customer >=20 >=C2=A0=20 >=20 > If you need any additional assistance, please contact us at 1-800-253-905= 6 select option 2 8am to 7pm EST or email at=C2=A0 dropship@improvementscatalog.com. >=20 >=C2=A0=20 >=20 >=C2=A0=20 >=20 >=C2=A0=20 >=20 > Sincerely, >=20 >=C2=A0=20 >=20 >=C2=A0=20 >=20 >=C2=A0=20 >=20 > Melinda McQuinn >=20 > Customer Account Team >=20 > Improvements >=20 > 1-800-253-9056, option #2 >=20 > dropship@improvementscatalog.com
=

IN RE: J87184170001   

Good Morning,

 

Have these rugs bee= n shipped to our customer yet?  Is the tracking available? &= nbsp;IF not, will you be shipping them?  Do you have an ESD? = ; The customer is requesitng information on this.

Sincerely,

 

Andrea

Improvements Customer Accounts Team

PH# 1-800-253-9056 Option 2

Dropship= @improvementscatalog.com 

 

 

IN RE: J87184170001  = ; 

 

Good Afternoon,

 

The customer advised us that she received the 21"X33" and the 7'= 6"X9'2"

And is missing the 4'9"X7'and the 21"X7' (runner).

<= P STYLE=3D"margin:0px 0px 0px 0px;font-family:arial;font-size:15px;color:#0= 00000;"> 

Sincerely,

 

Andrea=

Improvements Customer Accounts Team

PH# 1-800-253-= 9056 Option 2

Dropship@improvementscatalog.com 

 

 

 

 

 

>          &= nbsp;           &nbs= p;            &= nbsp;           &nbs= p;            &= nbsp;           &nbs= p;

> ***********************************************= **************************

>

> Good Afternoo= n Melinda,

>

> Would you be able to tell us = what sizes the customer is missing? We ship these 4-piece sets in two bales= . One bale would include the 2x3, 5x8 and 2x8. The second bale contains the= 8x9 size rug only and we show that both packages were delivered on 04/05/1= 8 in West Roxbury, MA.

>

> 

>

> https://www.fedex.com/apps/fedextrack/?action= =3Dtrack <https://www.fedex.com/apps/fedextrack/?action=3Dtrack&trackingn= umber=3D023509103108206,023509103108213&cntry_code=3Dus> &tr= ackingnumber=3D023509103108206,023509103108213&cntry_code=3Dus&nb= sp;    

>

> 

>

> Should you need further = assistance please do not hesitate to contact us.

>

> 

>

> ** Please s= end all orders, inquiries, cancellations and order modifications directly t= o cs@transocean.com <blocked::m= ailto:cs@transocean.com>  to avoid delays in processin= g.**

>

> Please note: Effective 1/19/18 Tran= s-Oceans fax no. will change to 1-914-937-3140.

>

> Please update your records accordingly to ensure your documents are= all received at the proper location. Thank you for your prompt attention t= o this matter.

>

> Thank you,

&g= t;

> Yolanda Noriega

>

> Cus= tomer Service Rep.

>

> Trans-Ocean Imports

>

> 10 Midland Ave. | Ste.M00 | Port Chester,= NY 10573

>

> 914.949.5656 Ext. 2 | 914.937.= 3140

>

> 

>= ;

> Confidentiality Notification: If you are not the intend= ed recipient, please do not disclose, disseminate, copy, distribute or take= any action in reliance on the contents of this electronic transmission.  If you have received this electronic transmission in error= , please notify us by telephone and immediately delete this message. As E-m= ail transmissions cannot be guaranteed secure or error-free the sender does= not accept any liability for errors or omissions in the contents of this m= essage, which arise because of electronic transmission. Any documents accom= panying this electronic transmission and the information contained herein b= elong to the sender and are privileged and intended only for the use of the= individual(s) named above.

>

>  =

>

> 

>

> From: Sandy <Sandyn@transocean.com>

> Sent: Tuesday, April = 10, 2018 11:42 AM

> To: Yolanda Noriega (Yolanda Noriega) &l= t;yolanda@transocean.com><= /P>

> Subject: FW: DROPSHIPIM>J87184170001 TRANSOCEAN SHORT S= HIPPED

>

> 

>

> 

>

> 

>

> Thank you kind= ly,

>

> Sandy Noriega

>

<= P STYLE=3D"margin:0px 0px 0px 0px;font-family:arial;font-size:15px;color:#0= 00000;">> Customer Service Manager

>

> 10= Midland Ave. Port Chester NY, 10573

>

> P-9= 14.949.5656x2 / F-914.937.3140

>

>&nbs= p; <mailto:Sandyn@transo= cean.com> Sandyn@transocean= .com 

>

> 

>

> Confidentiality Notification: If you are not = the intended recipient, please do not disclose, disseminate, copy, distribu= te or take any action in reliance on the contents of this electronic transm= ission.  If you have received this electronic transmissio= n in error, please notify us by telephone and immediately delete this messa= ge. As E-mail transmissions cannot be guaranteed secure or error-free the s= ender does not accept any liability for errors or omissions in the contents= of this message, which arise because of electronic transmission. Any docum= ents accompanying this electronic transmission and the information containe= d herein belong to the sender and are privileged and intended only for the = use of the individual(s) named above

>

> 

>

> From: Improvements Drop= ship <dropship@improvementscatalog.com <mailto:dropship@improve= mentscatalog.com> >

> Sent: Tuesday, April 10,= 2018 11:32 AM

> To: cs= @transocean.com <mailto:cs@tran= socean.com>

> Subject: DROPSHIPIM>J87184170001 TR= ANSOCEAN SHORT SHIPPED

>

> 

>

> Attention Vendor,

>

> 

>

> Than= k you for partnering with Improvements .

>

>= ; 

>

> Our customer order= the items listed below. However, they informed us that they are missing 2 = PIECES from  the highlighted ones listed below. Can you a= dvise if you shipped all 4 pieces  out if so can you resp= ond with a tracking number? If you havent shipped it out can you please exp= ress ship it next day and reply with a tracking number. We need to update o= ur customer on when they can expect there missing items.

> <= /P>

> 

>

> 

>

> 

=

>

> PO# J87184170001

>

> 

>

>

>

>

>

>

> 347137  <https://prd34.ace.cbi.intl:8443/improve/f?= p=3D200:100:123140209080502::::P100_orderno,P100_reset_flag:J87184170000,Y<= /A>> 

>

> 1

> 4PC SAROUK RUG SET

>

> 

>

> 

>

>

>

>= ;

>

> Sheilah Janus

> -

> 39 KEYSTONE ST

> WEST ROXBURY MA 02132-5125 =

>

> 

>

> 

>

> Plea= se reply as soon as possible so that we may update our customer

>

> 

>

> If you need any additional assistance, please contact us at 1-800-253= -9056 select option 2 8am to 7pm EST or email at  <mailto:dropship@improvemen= tscatalog.com> d= ropship@improvementscatalog.com.

>

> 

>

> 

=

>

> 

>

> Sincerely,

>

> 

>

> 

> =

> 

>

> Me= linda McQuinn

>

> Customer Account Team

<= P STYLE=3D"margin:0px 0px 0px 0px;font-family:arial;font-size:15px;color:#0= 00000;">>

> Improvements

>

> 1-800-253-9056, option #2

>

> dropship@improvementscatalog.com <mailto:dropship@improvementscatalog.com 

 

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