Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id qDZ/LsFy11ofVQAAInt2oQ ; Wed, 18 Apr 2018 09:30:57 -0700 Return-path: Envelope-to: sandyn@transocean.com Delivery-date: Wed, 18 Apr 2018 09:30:57 -0700 Received: from [72.68.146.7] (port=50762 helo=TOWKSTAYolanda) by vps.transocean.com with esmtpa (Exim 4.89_1) (envelope-from ) id 1f8pyy-0005nY-V4; Wed, 18 Apr 2018 09:30:57 -0700 Reply-To: From: "yolanda noriega" To: "'FOC-PremierCorpSupport'" Cc: "'Sandy Noriega'" References: <3lPGl000000000000000000000000000000000000000000000P7DZ4V00pkRoMK0TS-GECvHNA1bWhQ@sfdc.net> In-Reply-To: <3lPGl000000000000000000000000000000000000000000000P7DZ4V00pkRoMK0TS-GECvHNA1bWhQ@sfdc.net> Subject: RE: Trans Ocean - Tracking# 023509103096183 - 2847911 - CHGX [ ref:_00Dj0HiO8._500f1eoT7I:ref ] Date: Wed, 18 Apr 2018 12:30:58 -0400 Organization: Transocean Import Inc Message-ID: <011501d3d732$a22f93c0$e68ebb40$@transocean.com> MIME-Version: 1.0 Content-Type: multipart/related; boundary="----=_NextPart_000_0116_01D3D711.1B1F0530" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AQIlqa9Wog6HO2UVU+mhPJmGZYYYqaNjET4Q Content-Language: en-us This is a multipart message in MIME format. ------=_NextPart_000_0116_01D3D711.1B1F0530 Content-Type: multipart/alternative; boundary="----=_NextPart_001_0117_01D3D711.1B1F0530" ------=_NextPart_001_0117_01D3D711.1B1F0530 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit Hi Sharon, That's great news! Would you be able to tell me if the package is in-tact or if there is visible damage? This way we can make a better decision on the final destination. Thank you, Yolanda Noriega Customer Service Rep. Trans-Ocean Imports 10 Midland Ave. | Ste.M00 | Port Chester, NY 10573 914.949.5656 Ext. 2 | 914.937.3140 Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above. From: FOC-PremierCorpSupport Sent: Wednesday, April 18, 2018 11:03 AM To: yolanda@transocean.com Subject: RE: Trans Ocean - Tracking# 023509103096183 - 2847911 - CHGX [ ref:_00Dj0HiO8._500f1eoT7I:ref ] Hello Yolanda, I hope you are doing well. I have located your package in our over goods department. Would you like the package returned to shipper or sent to the customer? I apologize for the inconvenience this has caused for you and your customer. Have a wonderful day and thank you for choosing FedEx! Sharon F FedEx Premier Customer Service --------------- Original Message --------------- From: yolanda noriega [yolanda@transocean.com] Sent: 4/17/2018 12:23 PM To: premiercorpsupport@fedex.com Cc: sandyn@transocean.com Subject: Trans Ocean - Tracking# 023509103096183 - 2847911 - CHGX Good Afternoon Fed-Ex Team! Can someone please provide the disposition of the following shipment? The customer states non-receipt and the last scan was done on 03/30/2018. Tracking# 023509103096183 Recipient: Phyllis Stong Contents: 1 Area Rug Brand: Trans Ocean Collection: Ravella Pattern/Color: Birds On Branches Aqua Sku# 2270/04 Size: 42"x66" Weight: 8.47 lbs. Shipping Dimensions: 42.5x6x5.5 Packaging: Rolled up in a vinyl sleeve Thank you, Yolanda Noriega Customer Service Rep. Trans-Ocean Imports 10 Midland Ave. | Ste.M00 | Port Chester, NY 10573 914.949.5656 Ext. 2 | 914.937.3140 Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above. From: Charleston Gardens Sent: Monday, April 16, 2018 5:05 PM To: cs@transocean.com Subject: PO: 181-01248 Hello, Ms. Stong has requested the status of her order. Has it shipped? If so, please provide the tracking and I will update the customer. Thanks! -- Kindest Regards, Shan Customer Care Charleston Gardens ref:_00Dj0HiO8._500f1eoT7I:ref ------=_NextPart_001_0117_01D3D711.1B1F0530 Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

Hi = Sharon,

That’s great news! Would = you be able to tell me if the package is in-tact or if there is visible = damage? This way we can make a better decision on the final = destination.

 

Thank = you,

Yolanda = Noriega

Customer Service = Rep.

Trans-Ocean = Imports

10 Midland Ave. | Ste.M00 | = Port Chester, NY 10573

914.949.5656 Ext. 2 | = 914.937.3140

 

Confidentiality = Notification: = If you are not the intended recipient, please do not disclose, = disseminate, copy, distribute or take any action in reliance on the = contents of this electronic transmission.  If you have received = this electronic transmission in error, please notify us by telephone and = immediately delete this message. As E-mail transmissions cannot be = guaranteed secure or error-free the sender does not accept any liability = for errors or omissions in the contents of this message, which arise = because of electronic transmission. Any documents accompanying this = electronic transmission and the information contained herein belong to = the sender and are privileged and intended only for the use of the = individual(s) named above.

 

 

From: FOC-PremierCorpSupport = <premiercorpsupport@fedex.com>
Sent: Wednesday, April = 18, 2018 11:03 AM
To: = yolanda@transocean.com
Subject: RE: Trans Ocean - Tracking# = 023509103096183 - 2847911 - CHGX [ ref:_00Dj0HiO8._500f1eoT7I:ref = ]

 

Hello Yolanda,

I = hope you are doing well.

I have located your package in our over = goods department.  Would you like the package returned to shipper = or sent to the customer?  I apologize for the inconvenience this = has caused for you and your customer. 

Have a wonderful day = and thank you for choosing FedEx!
Sharon F
FedEx Premier Customer = Service



--------------- Original Message = ---------------
From: yolanda noriega = [yolanda@transocean.com]
Sent: 4/17/2018 12:23 = PM
To: premiercorpsupport@fedex.com
Cc: = sandyn@transocean.com
Subject: Trans Ocean - Tracking# = 023509103096183 - 2847911 - CHGX
 

Good Afternoon Fed-Ex = Team!

Can someone please provide the = disposition of the following shipment? The customer states non-receipt = and the last scan was done on 03/30/2018.

 

Tracking# 023509103096183

Recipient: Phyllis = Stong

Contents: 1 Area = Rug

Brand: Trans Ocean =

Collection: Ravella =

Pattern/Color: Birds On = Branches Aqua

Sku# = 2270/04

Size: = 42”x66”

Weight: 8.47 = lbs.

Shipping Dimensions: = 42.5x6x5.5

Packaging: Rolled up in a vinyl = sleeve

 

Thank = you,

Yolanda = Noriega

Customer Service = Rep.

Trans-Ocean = Imports

10 Midland Ave. | Ste.M00 | = Port Chester, NY 10573

914.949.5656 Ext. 2 | = 914.937.3140

 <= /o:p>

Confidentiality = Notification: = If you are not the intended recipient, please do not disclose, = disseminate, copy, distribute or take any action in reliance on the = contents of this electronic transmission.  If you have received = this electronic transmission in error, please notify us by telephone and = immediately delete this message. As E-mail transmissions cannot be = guaranteed secure or error-free the sender does not accept any liability = for errors or omissions in the contents of this message, which arise = because of electronic transmission. Any documents accompanying this = electronic transmission and the information contained herein belong to = the sender and are privileged and intended only for the use of the = individual(s) named above.

 <= /o:p>

From:= Charleston Gardens
Sent: Monday, April 16, 2018 5:05 = PM
To: cs@transocean.com
Subject: PO: = 181-01248

 <= /o:p>

Hello,<= /p>

Ms. Stong has = requested the status of her order. Has it shipped? If so, please provide = the tracking and I will update the customer.

Thanks!=


--<= /o:p>

Kindest = Regards,

Shan

Customer = Care

Charleston = Gardens

3D"Image

ref:_00Dj0HiO8._500f1eoT7I:ref

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