Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id CDQnJFFe11qEHwAAInt2oQ ; Wed, 18 Apr 2018 08:03:45 -0700 Return-path: Envelope-to: yolanda@transocean.com Delivery-date: Wed, 18 Apr 2018 08:03:45 -0700 Received: from smtp15-dfw-sp3.mta.salesforce.com ([136.147.62.222]:39968) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1f8ocR-0002YT-Q9 for yolanda@transocean.com; Wed, 18 Apr 2018 08:03:45 -0700 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=fedex.com; s=sfc2015; t=1524063775; bh=n82yWAkrUjvlxVMRN1dSbYPIIY+Db+yYqyIKBFhLg9g=; h=Date:From:To:Subject:MIME-Version:Content-Type; b=k8Mbdt1Y6hv+jeHDqpdQY1aiG5K4LoeSFsg0kQf9J7vJ1IMbbiVUZK2X5IduwhesO p10supIAMxn7ZVgQ7GX5i5lvbMp5hwqVqtJO1S0VCP58mBBj1Uy2rOkyZ+iIqXyI/G ZocXf8GCdd1lPUq9RA6NyL/1VSA3LtNazBBDwxTQ= Received: from [10.220.137.242] ([10.220.137.242:45108] helo=na55-app1-1-dfw.ops.sfdc.net) by mx3-dfw-sp3.mta.salesforce.com (envelope-from ) (ecelerity 3.6.25.56547 r(Core:3.6.25.0)) with ESMTPS (cipher=ECDHE-RSA-AES256-GCM-SHA384) id 65/CC-10927-F1E57DA5; Wed, 18 Apr 2018 15:02:55 +0000 Date: Wed, 18 Apr 2018 15:02:55 +0000 (GMT) From: FOC-PremierCorpSupport To: "yolanda@transocean.com" Message-ID: <3lPGl000000000000000000000000000000000000000000000P7DZ4V00pkRoMK0TS-GECvHNA1bWhQ@sfdc.net> Subject: RE: Trans Ocean - Tracking# 023509103096183 - 2847911 - CHGX [ ref:_00Dj0HiO8._500f1eoT7I:ref ] MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_11674_1168733183.1524063775750" X-SFDC-LK: 00Dj0000000HiO8 X-SFDC-User: 005j000000C0uYU X-Sender: postmaster@salesforce.com X-mail_abuse_inquiries: http://www.salesforce.com/company/abuse.jsp X-SFDC-TLS-NoRelay: 1 X-SFDC-Binding: 1WrIRBV94myi25uB X-SFDC-EmailCategory: emailPublisherEmail X-SFDC-EntityId: 500f100000eoT7I X-SFDC-Interface: internal X-Spam-Status: No, score=-102.0 X-Spam-Score: -1019 X-Spam-Bar: --------------------------------------------------- X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Hello Yolanda, I hope you are doing well. I have located your package in our over goods department.  Would you like the package returned to shipper or sent to the customer?  I apologize for the inconvenience this has caused for you and your customer.  [...] Content analysis details: (-102.0 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -100 USER_IN_WHITELIST From: address is in the user's white-list 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: transocean.com] 0.0 T_SPF_TEMPERROR SPF: test of record failed (temperror) 0.0 HTML_MESSAGE BODY: HTML included in message -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature X-Spam-Flag: NO ------=_Part_11674_1168733183.1524063775750 Content-Type: text/plain; charset=ISO-8859-1 Content-Transfer-Encoding: quoted-printable Hello Yolanda, I hope you are doing well. I have located your package in our over goods department.=A0 Would you like= the package returned to shipper or sent to the customer?=A0 I apologize fo= r the inconvenience this has caused for you and your customer.=A0 Have a wonderful day and thank you for choosing FedEx! Sharon F FedEx Premier Customer Service --------------- Original Message --------------- From: yolanda noriega [yolanda@transocean.com] Sent: 4/17/2018 12:23 PM To: premiercorpsupport@fedex.com Cc: sandyn@transocean.com Subject: Trans Ocean - Tracking# 023509103096183 - 2847911 - CHGX =A0 Good Afternoon Fed-Ex Team! Can someone please provide the disposition of the following shipment? The c= ustomer states non-receipt and the last scan was done on 03/30/2018. =A0 Tracking# 023509103096183 Recipient: Phyllis Stong Contents: 1 Area Rug Brand: Trans Ocean=20 Collection: Ravella=20 Pattern/Color: Birds On Branches Aqua Sku# 2270/04 Size: 42=94x66=94 Weight: 8.47 lbs. Shipping Dimensions: 42.5x6x5.5 Packaging: Rolled up in a vinyl sleeve =A0 Thank you, Yolanda Noriega Customer Service Rep. Trans-Ocean Imports 10 Midland Ave. | Ste.M00 | Port Chester, NY 10573 914.949.5656 Ext. 2 | 914.937.3140 =A0 Confidentiality Notification: If you are not the intended recipient, please= do not=A0disclose, disseminate, copy, distribute or take any action in rel= iance on the contents of this electronic transmission.=A0 If you have recei= ved this electronic transmission in error, please notify us by telephone an= d immediately delete this message. As E-mail transmissions cannot be guaran= teed secure or error-free the sender does not accept any liability for erro= rs or omissions in the contents of this message, which arise because of ele= ctronic transmission. Any documents accompanying this electronic transmissi= on and the information contained herein belong to the sender and are privil= eged and intended only for the use of the individual(s) named above. =A0 From: Charleston Gardens Sent: Monday, April 16, 2018 5:05 PM To: cs@transocean.com Subject: PO: 181-01248 =A0 Hello, Ms. Stong has requested the status of her order. Has it shipped? If so, ple= ase provide the tracking and I will update the customer. Thanks! -- Kindest Regards, Shan Customer Care Charleston Gardens ref:_00Dj0HiO8._500f1eoT7I:ref ------=_Part_11674_1168733183.1524063775750 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: quoted-printable Hello Yolanda,

I hope you are doing well.

I have located your package in our over goods department.=A0 Would you like= the package returned to shipper or sent to the customer?=A0 I apologize fo= r the inconvenience this has caused for you and your customer.=A0

Have a wonderful day and thank you for choosing FedEx!
Sharon F
FedEx Premier Customer Service



--------------- Original Message ---------------
From: yolanda noriega [yolanda@transocean.com]
Sent: 4/17/2018 12:23 PM
To: premiercorpsupport@fedex.com
Cc: sandyn@transocean.com
Subject: Trans Ocean - Tracking# 023509103096183 - 2847911 - CHGX =A0

Good Afternoon Fed-Ex Team!

Can someone please provide the disposition of the following shipment? = The customer states non-receipt and the last scan was done on 03/30/2018.

=A0

Tracking# 023509103096183

Recipient: Phyllis Stong

Contents: 1 Area Rug

Brand: Trans Ocean

Collection: Ravella

Pattern/Color: Birds On Branches Aqua

Sku# 2270/04

Size: 42=94x66=94

Weight: 8.47 lbs.

Shipping Dimensions: 42.5x6x5.5

Packaging: Rolled up in a vinyl sleeve

=A0

Thank you,

Yolanda Noriega

Customer Service Rep.

Trans-Ocean Imports

10 Midland Ave. | Ste.M00 | Port Chester, NY 10573

914.949.5656 Ext. 2 | 914.937.3140

=A0

Confidentiality Notification: If you are not the intended recipient, pleas= e do not=A0disclose, disseminate, copy, distribute or take any action in re= liance on the contents of this electronic transmission.=A0 If you have rece= ived this electronic transmission in error, please notify us by telephone a= nd immediately delete this message. As E-mail transmissions cannot be guara= nteed secure or error-free the sender does not accept any liability for err= ors or omissions in the contents of this message, which arise because of el= ectronic transmission. Any documents accompanying this electronic transmiss= ion and the information contained herein belong to the sender and are privi= leged and intended only for the use of the individual(s) named above.

=A0

From: Charleston Gardens
Sent: Monday, April 16, 2018 5:05 PM
To: cs@transocean.com
Subject: PO: 181-01248

=A0

Hello,

Ms. Stong has request= ed the status of her order. Has it shipped? If so, please provide the track= ing and I will update the customer.

Thanks!


--

Kindest Regards,

Shan

Customer Care

Charleston Gardens



ref:_00Dj0HiO8._500= f1eoT7I:ref ------=_Part_11674_1168733183.1524063775750--