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To: Sandy Noriega <sandyn@transocean.com>
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Subject: Don't miss this webinar tomorrow!
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 Content preview:  Subject: Don&#39;t miss this webinar tomorrow! Live Webinar
    Get the Stats - Don’t Become a Tragic Customer Experience Statistic Register
    Now! The results are in: only 2% of customers prefer chatbots. Yet 66% of
    businesses plan to use a chatbot this year, with the intention to improve
    customer satisfaction. Are you surprised? If so, you’re not alone. Understanding
    customer expectations is key to your CX strategy. But technology and consumer
    preferences change so fast. How well do you really know what your customers
    want? The Genesys State of CX Report surveyed roughly 2,000 consumers and
    1,300 businesses around the world. Discover what your customers expect when
    it comes to bots, AI, mobile messaging, and more. Join this webinar to see
    how we examine customer experience from the perspective of consumers and
   businesses to provide insight about: How consumers prefer to interact with
    a business What consumers value most when engaging with a business What personal
    information consumers are willing to share for a better CX experience Register
    now and we&#39;ll send you the recording afterward! Sponsored by: Genesys
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Subject: Don&#39;t miss this webinar tomorrow!

Live Webinar Get the Stats - Don=E2=80=99t Become a Tragic Customer Experie=
nce Statistic Register Now! The results are in: only 2% of customers prefer=
 chatbots. Yet 66% of businesses plan to use a chatbot this year, with the =
intention to improve customer satisfaction. Are you surprised? If so, you=
=E2=80=99re not alone. Understanding customer expectations is key to your C=
X strategy. But technology and consumer preferences change so fast. How wel=
l do you really know what your customers want? The Genesys State of CX Repo=
rt surveyed roughly 2,000 consumers and 1,300 businesses around the world. =
Discover what your customers expect when it comes to bots, AI, mobile messa=
ging, and more. Join this webinar to see how we examine customer experience=
 from the perspective of consumers and businesses to provide insight about:=
 How consumers prefer to interact with a business What consumers value most=
 when engaging with a business What personal information consumers are will=
ing to share for a better CX experience Register now and we&#39;ll send you=
 the recording afterward! Sponsored by: Genesys Customer Experience Update =
Editors editors@aggregage.com

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text-align: left;">
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te.com" style=3D"border-spacing: 0.0 0.0;color: #2ba6cb;font-family: 'Arial=
' , 'Helvetica Neue' , 'Helvetica' , sans-serif;font-weight: bold;line-heig=
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r: #000000;font-family: 'Arial' , 'Helvetica Neue' , 'Helvetica' , sans-ser=
if;font-weight: bold;line-height: 1.3;text-align: left;">Customer Experienc=
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r: #bf273a;font-family: 'Arial' , 'Helvetica Neue' , 'Helvetica' , sans-ser=
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vetica' , 'Arial' , sans-serif;font-size: 14.0px;font-weight: normal;line-h=
eight: 1.3;margin-bottom: 0.0px;margin-left: 0.0px;margin-right: 0.0px;marg=
in-top: 0.0px;padding-bottom: 10.0px;padding-left: 0.0px;padding-right: 0.0=
px;padding-top: 0.0px;text-align: left;vertical-align: middle;width: 120.0p=
x;" valign=3D"middle">
                              <h3 class=3D"center" style=3D"border-spacing:=
 0.0 0.0;color: #9b9b9b;display: block;font-family: 'Arial' , 'Helvetica Ne=
ue' , 'Helvetica' , sans-serif;font-size: 9.0px;font-weight: normal;line-he=
ight: 1.3;margin-bottom: 0.0px;margin-left: 0.0px;margin-right: 0.0px;margi=
n-top: 0.0px;padding-bottom: 0.0px;padding-left: 0.0px;padding-right: 0.0px=
;padding-top: 0.0px;text-align: center;">Brought to you by</h3>
                              <a href=3D"http://www.custservexperience.com/=
" style=3D"border-spacing: 0.0 0.0;color: #ffffff;font-family: 'Helvetica' =
, 'Arial' , sans-serif;font-weight: normal;line-height: 1.3;text-align: lef=
t;text-decoration: none;" target=3D"_blank">
                                <img alt=3D"Customer Service Experience" he=
ight=3D"36" src=3D"https://www.customerexperienceupdate.com/taurus/media/cu=
stomerexperienceupdate/wp-thumbs/CSENew.png" style=3D"border-bottom-color: =
;border-bottom-style: none;border-bottom-width: medium;border-left-color: ;=
border-left-style: none;border-left-width: medium;border-right-color: ;bord=
er-right-style: none;border-right-width: medium;border-spacing: 0.0 0.0;bor=
der-top-color: ;border-top-style: none;border-top-width: medium;clear: both=
;color: #ffffff;display: block;float: left;font-family: 'Helvetica' , 'Aria=
l' , sans-serif;font-weight: normal;line-height: 1.3;margin-right: 5.0px;ma=
x-width: 100.0%;outline-color: invert;outline-style: none;outline-width: me=
dium;padding-right: 5.0px;padding-top: 3.0px;text-align: left;text-decorati=
on: none;vertical-align: bottom;width: 120.0px;" title=3D"Customer Service =
Experience" width=3D"120"></img>
                              </a>
                          </td>
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=
=20
                          <td class=3D"expander" style=3D"border-collapse: =
collapse;border-spacing: 0.0 0.0;color: #222222;display: table-cell;font-fa=
mily: 'Helvetica' , 'Arial' , sans-serif;font-size: 14.0px;font-weight: nor=
mal;line-height: 1.3;margin-bottom: 0.0px;margin-left: 0.0px;margin-right: =
0.0px;margin-top: 0.0px;padding-bottom: 0.0px;padding-left: 0.0px;padding-r=
ight: 0.0px;padding-top: 0.0px;text-align: left;vertical-align: top;visibil=
ity: hidden;width: 0.0px;"></td>
                        </tr>
                      </table>
                    </td>
                  </tr>
                </table>
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20
                <table XDefaultStyle=3D";border-spacing: 0px; " border=3D"0=
" cellpadding=3D"0" cellspacing=3D"0" class=3D"webinar-series-banner" style=
=3D"border-collapse: collapse;border-spacing: 0.0 0.0;color: #222222;displa=
y: table;font-family: 'Helvetica' , 'Arial' , sans-serif;font-weight: norma=
l;line-height: 1.3;padding-bottom: 0.0px;padding-left: 0.0px;padding-right:=
 0.0px;padding-top: 0.0px;text-align: left;vertical-align: top;" width=3D"1=
00%">
    <tr style=3D"border-spacing: 0.0 0.0;color: #222222;display: table-row;=
font-family: 'Helvetica' , 'Arial' , sans-serif;font-weight: normal;line-he=
ight: 1.3;padding-bottom: 0.0px;padding-left: 0.0px;padding-right: 0.0px;pa=
dding-top: 0.0px;text-align: left;vertical-align: top;">
      <td XDefaultStyle=3D";padding: 0px; background-color: #7bceeb;vertica=
l-align:top;" background=3D"http://www.customerexperienceupdate.com/images/=
webinar-banner-background.png" bgcolor=3D"#7bceeb" style=3D"background-colo=
r: #7bceeb;border-collapse: collapse;border-spacing: 0.0 0.0;color: #222222=
;display: table-cell;font-family: 'Helvetica' , 'Arial' , sans-serif;font-s=
ize: 14.0px;font-weight: normal;line-height: 1.3;margin-bottom: 0.0px;margi=
n-left: 0.0px;margin-right: 0.0px;margin-top: 0.0px;padding-bottom: 0.0px;p=
adding-left: 0.0px;padding-right: 0.0px;padding-top: 0.0px;text-align: left=
;vertical-align: top;" valign=3D"top">
=20=20=20=20=20=20=20=20
        <div style=3D"border-spacing: 0.0 0.0;color: #222222;display: block=
;font-family: 'Helvetica' , 'Arial' , sans-serif;font-weight: normal;line-h=
eight: 1.3;text-align: left;">
          <br style=3D"border-spacing: 0.0 0.0;color: #222222;display: bloc=
k;font-family: 'Helvetica' , 'Arial' , sans-serif;font-weight: normal;line-=
height: 1.3;text-align: left;"></br>
          <h6 class=3D"center" style=3D"border-spacing: 0.0 0.0;color: #fff=
fff;display: block;font-family: 'Helvetica' , 'Arial' , sans-serif;font-siz=
e: 16.0px;font-weight: bold;line-height: 1.3;margin-bottom: 0.0px;margin-le=
ft: 0.0px;margin-right: 0.0px;margin-top: 0.0px;padding-bottom: 0.0px;paddi=
ng-left: 0.0px;padding-right: 0.0px;padding-top: 0.0px;text-align: center;"=
></h6>
          <h2 class=3D"center" style=3D"border-spacing: 0.0 0.0;color: #fff=
fff;display: block;font-family: 'Helvetica' , 'Arial' , sans-serif;font-siz=
e: 36.0px;font-weight: normal;line-height: 1.3;margin-bottom: 0.0px;margin-=
left: 0.0px;margin-right: 0.0px;margin-top: 0.0px;padding-bottom: 0.0px;pad=
ding-left: 0.0px;padding-right: 0.0px;padding-top: 0.0px;text-align: center=
;">Live Webinar</h2>
          <br style=3D"border-spacing: 0.0 0.0;color: #222222;display: bloc=
k;font-family: 'Helvetica' , 'Arial' , sans-serif;font-weight: normal;line-=
height: 1.3;text-align: left;"></br>
        </div>
=20=20=20=20=20=20=20=20
      </td>
    </tr>
</table>

<table class=3D"row" style=3D"border-collapse: collapse;border-spacing: 0.0=
 0.0;color: #222222;display: block;font-family: 'Helvetica' , 'Arial' , san=
s-serif;font-weight: normal;line-height: 1.3;padding-bottom: 0.0px;padding-=
left: 0.0px;padding-right: 0.0px;padding-top: 0.0px;position: relative;text=
-align: left;vertical-align: top;width: 100.0%;">
  <tr style=3D"border-spacing: 0.0 0.0;color: #222222;display: table-row;fo=
nt-family: 'Helvetica' , 'Arial' , sans-serif;font-weight: normal;line-heig=
ht: 1.3;padding-bottom: 0.0px;padding-left: 0.0px;padding-right: 0.0px;padd=
ing-top: 0.0px;text-align: left;vertical-align: top;">
    <td class=3D"wrapper last" style=3D"border-collapse: collapse;border-sp=
acing: 0.0 0.0;color: #222222;display: table-cell;font-family: 'Helvetica' =
, 'Arial' , sans-serif;font-size: 14.0px;font-weight: normal;line-height: 1=
.3;margin-bottom: 0.0px;margin-left: 0.0px;margin-right: 0.0px;margin-top: =
0.0px;padding-bottom: 0.0px;padding-left: 0.0px;padding-right: 0.0px;paddin=
g-top: 10.0px;position: relative;text-align: left;vertical-align: top;">
      <table class=3D"twelve columns" style=3D"border-collapse: collapse;bo=
rder-spacing: 0.0 0.0;color: #222222;display: table;font-family: 'Helvetica=
' , 'Arial' , sans-serif;font-weight: normal;line-height: 1.3;margin-bottom=
: 0.0px;margin-left: auto;margin-right: auto;margin-top: 0.0px;padding-bott=
om: 0.0px;padding-left: 0.0px;padding-right: 0.0px;padding-top: 0.0px;text-=
align: left;vertical-align: top;width: 580.0px;">
        <tr style=3D"border-spacing: 0.0 0.0;color: #222222;display: table-=
row;font-family: 'Helvetica' , 'Arial' , sans-serif;font-weight: normal;lin=
e-height: 1.3;padding-bottom: 0.0px;padding-left: 0.0px;padding-right: 0.0p=
x;padding-top: 0.0px;text-align: left;vertical-align: top;">
          <td class=3D"text-pad" id=3D"content" style=3D"border-collapse: c=
ollapse;border-spacing: 0.0 0.0;color: #222222;display: table-cell;font-fam=
ily: 'Helvetica' , 'Arial' , sans-serif;font-size: 14.0px;font-weight: norm=
al;line-height: 1.3;margin-bottom: 0.0px;margin-left: 0.0px;margin-right: 0=
.0px;margin-top: 0.0px;padding-bottom: 10.0px;padding-left: 25.0px;padding-=
right: 25.0px;padding-top: 0.0px;text-align: left;vertical-align: top;">
          </td>
          <td class=3D"expander" style=3D"border-collapse: collapse;border-=
spacing: 0.0 0.0;color: #222222;display: table-cell;font-family: 'Helvetica=
' , 'Arial' , sans-serif;font-size: 14.0px;font-weight: normal;line-height:=
 1.3;margin-bottom: 0.0px;margin-left: 0.0px;margin-right: 0.0px;margin-top=
: 0.0px;padding-bottom: 0.0px;padding-left: 0.0px;padding-right: 0.0px;padd=
ing-top: 0.0px;text-align: left;vertical-align: top;visibility: hidden;widt=
h: 0.0px;"></td>
        </tr>
      </table>
    </td>
  </tr>
</table>


<table class=3D"row" style=3D"border-collapse: collapse;border-spacing: 0.0=
 0.0;color: #222222;display: block;font-family: 'Helvetica' , 'Arial' , san=
s-serif;font-weight: normal;line-height: 1.3;padding-bottom: 0.0px;padding-=
left: 0.0px;padding-right: 0.0px;padding-top: 0.0px;position: relative;text=
-align: left;vertical-align: top;width: 100.0%;">
  <tr style=3D"border-spacing: 0.0 0.0;color: #222222;display: table-row;fo=
nt-family: 'Helvetica' , 'Arial' , sans-serif;font-weight: normal;line-heig=
ht: 1.3;padding-bottom: 0.0px;padding-left: 0.0px;padding-right: 0.0px;padd=
ing-top: 0.0px;text-align: left;vertical-align: top;">
    <td class=3D"wrapper last" style=3D"border-collapse: collapse;border-sp=
acing: 0.0 0.0;color: #222222;display: table-cell;font-family: 'Helvetica' =
, 'Arial' , sans-serif;font-size: 14.0px;font-weight: normal;line-height: 1=
.3;margin-bottom: 0.0px;margin-left: 0.0px;margin-right: 0.0px;margin-top: =
0.0px;padding-bottom: 0.0px;padding-left: 0.0px;padding-right: 0.0px;paddin=
g-top: 10.0px;position: relative;text-align: left;vertical-align: top;">
      <table class=3D"twelve columns" style=3D"border-collapse: collapse;bo=
rder-spacing: 0.0 0.0;color: #222222;display: table;font-family: 'Helvetica=
' , 'Arial' , sans-serif;font-weight: normal;line-height: 1.3;margin-bottom=
: 0.0px;margin-left: auto;margin-right: auto;margin-top: 0.0px;padding-bott=
om: 0.0px;padding-left: 0.0px;padding-right: 0.0px;padding-top: 0.0px;text-=
align: left;vertical-align: top;width: 580.0px;">
        <tr style=3D"border-spacing: 0.0 0.0;color: #222222;display: table-=
row;font-family: 'Helvetica' , 'Arial' , sans-serif;font-weight: normal;lin=
e-height: 1.3;padding-bottom: 0.0px;padding-left: 0.0px;padding-right: 0.0p=
x;padding-top: 0.0px;text-align: left;vertical-align: top;">
          <td class=3D"text-pad center" id=3D"content" style=3D"border-coll=
apse: collapse;border-spacing: 0.0 0.0;color: #222222;display: table-cell;f=
ont-family: 'Helvetica' , 'Arial' , sans-serif;font-size: 14.0px;font-weigh=
t: normal;line-height: 1.3;margin-bottom: 0.0px;margin-left: 0.0px;margin-r=
ight: 0.0px;margin-top: 0.0px;padding-bottom: 10.0px;padding-left: 25.0px;p=
adding-right: 25.0px;padding-top: 0.0px;text-align: center;vertical-align: =
top;">

    <h5 class=3D"center" style=3D"border-spacing: 0.0 0.0;color: #222222;di=
splay: block;font-family: 'Helvetica' , 'Arial' , sans-serif;font-size: 18.=
0px;font-weight: bold;line-height: 1.3;margin-bottom: 0.0px;margin-left: 0.=
0px;margin-right: 0.0px;margin-top: 0.0px;padding-bottom: 0.0px;padding-lef=
t: 0.0px;padding-right: 0.0px;padding-top: 0.0px;text-align: center;">Get t=
he Stats - Don=E2=80=99t Become a Tragic Customer Experience Statistic</h5>
    <br style=3D"border-spacing: 0.0 0.0;color: #222222;display: block;font=
-family: 'Helvetica' , 'Arial' , sans-serif;font-weight: normal;line-height=
: 1.3;text-align: center;"></br>
    <a class=3D"large-center-button float-center center" href=3D"https://ww=
w.customerexperienceupdate.com/go/r/25/a/8070270/i/172/sl/440/v/v2/x/592399=
" style=3D"background-attachement: scroll;background-color: #62b6e6;backgro=
und-image: none;background-position: 0.0% 0.0%;background-repeat: repeat;bo=
rder-bottom-color: #62b6e6;border-bottom-style: solid;border-bottom-width: =
16.0px;border-left-color: #62b6e6;border-left-style: solid;border-left-widt=
h: 48.0px;border-right-color: #62b6e6;border-right-style: solid;border-righ=
t-width: 48.0px;border-spacing: 0.0 0.0;border-top-color: #62b6e6;border-to=
p-style: solid;border-top-width: 16.0px;color: #ffffff;display: inline-bloc=
k;font-family: 'Arial' , 'Helvetica Neue' , 'Helvetica' , sans-serif;font-s=
ize: 24.0px;font-weight: bold;line-height: 1.3;text-align: center;text-deco=
ration: none;" target=3D"_blank">Register Now!</a>

          </td>
          <td class=3D"expander" style=3D"border-collapse: collapse;border-=
spacing: 0.0 0.0;color: #222222;display: table-cell;font-family: 'Helvetica=
' , 'Arial' , sans-serif;font-size: 14.0px;font-weight: normal;line-height:=
 1.3;margin-bottom: 0.0px;margin-left: 0.0px;margin-right: 0.0px;margin-top=
: 0.0px;padding-bottom: 0.0px;padding-left: 0.0px;padding-right: 0.0px;padd=
ing-top: 0.0px;text-align: left;vertical-align: top;visibility: hidden;widt=
h: 0.0px;"></td>
        </tr>
      </table>
    </td>
  </tr>
</table>

<table class=3D"row article-text" style=3D"border-collapse: collapse;border=
-spacing: 0.0 0.0;color: #666666;display: block;font-family: 'Helvetica' , =
'Arial' , sans-serif;font-weight: normal;line-height: 1.3;padding-bottom: 0=
.0px;padding-left: 0.0px;padding-right: 0.0px;padding-top: 0.0px;position: =
relative;text-align: left;vertical-align: top;width: 100.0%;">
  <tr style=3D"border-spacing: 0.0 0.0;color: #666666;display: table-row;fo=
nt-family: 'Helvetica' , 'Arial' , sans-serif;font-weight: normal;line-heig=
ht: 1.3;padding-bottom: 0.0px;padding-left: 0.0px;padding-right: 0.0px;padd=
ing-top: 0.0px;text-align: left;vertical-align: top;">
    <td class=3D"wrapper last" style=3D"border-collapse: collapse;border-sp=
acing: 0.0 0.0;color: #222222;display: table-cell;font-family: 'Helvetica' =
, 'Arial' , sans-serif;font-size: 14.0px;font-weight: normal;line-height: 1=
.3;margin-bottom: 0.0px;margin-left: 0.0px;margin-right: 0.0px;margin-top: =
0.0px;padding-bottom: 0.0px;padding-left: 0.0px;padding-right: 0.0px;paddin=
g-top: 10.0px;position: relative;text-align: left;vertical-align: top;">
      <table class=3D"twelve columns" style=3D"border-collapse: collapse;bo=
rder-spacing: 0.0 0.0;color: #222222;display: table;font-family: 'Helvetica=
' , 'Arial' , sans-serif;font-weight: normal;line-height: 1.3;margin-bottom=
: 0.0px;margin-left: auto;margin-right: auto;margin-top: 0.0px;padding-bott=
om: 0.0px;padding-left: 0.0px;padding-right: 0.0px;padding-top: 0.0px;text-=
align: left;vertical-align: top;width: 580.0px;">
        <tr style=3D"border-spacing: 0.0 0.0;color: #222222;display: table-=
row;font-family: 'Helvetica' , 'Arial' , sans-serif;font-weight: normal;lin=
e-height: 1.3;padding-bottom: 0.0px;padding-left: 0.0px;padding-right: 0.0p=
x;padding-top: 0.0px;text-align: left;vertical-align: top;">
          <td class=3D"text-pad" id=3D"content" style=3D"border-collapse: c=
ollapse;border-spacing: 0.0 0.0;color: #222222;display: table-cell;font-fam=
ily: 'Helvetica' , 'Arial' , sans-serif;font-size: 14.0px;font-weight: norm=
al;line-height: 1.3;margin-bottom: 0.0px;margin-left: 0.0px;margin-right: 0=
.0px;margin-top: 0.0px;padding-bottom: 10.0px;padding-left: 25.0px;padding-=
right: 25.0px;padding-top: 0.0px;text-align: left;vertical-align: top;">

<p style=3D"border-spacing: 0.0 0.0;color: #5d5d5d;display: block;font-fami=
ly: 'Arial' , 'Helvetica Neue' , 'Helvetica' , sans-serif;font-size: 14.0px=
;font-weight: normal;line-height: 1.3;margin-bottom: 10.0px;margin-left: 0.=
0px;margin-right: 0.0px;margin-top: 0.0px;padding-bottom: 0.0px;padding-lef=
t: 0.0px;padding-right: 0.0px;padding-top: 0.0px;text-align: left;">
The results are in: only 2% of customers prefer chatbots. Yet 66% of busine=
sses plan to use a chatbot this year, with the intention to improve custome=
r satisfaction. Are you surprised? If so, you=E2=80=99re not alone. Underst=
anding customer expectations is key to your CX strategy. But technology and=
 consumer preferences change so fast. How well do you really know what your=
 customers want?
</p>

<p style=3D"border-spacing: 0.0 0.0;color: #5d5d5d;display: block;font-fami=
ly: 'Arial' , 'Helvetica Neue' , 'Helvetica' , sans-serif;font-size: 14.0px=
;font-weight: normal;line-height: 1.3;margin-bottom: 10.0px;margin-left: 0.=
0px;margin-right: 0.0px;margin-top: 0.0px;padding-bottom: 0.0px;padding-lef=
t: 0.0px;padding-right: 0.0px;padding-top: 0.0px;text-align: left;">
The Genesys State of CX Report surveyed roughly 2,000 consumers and 1,300 b=
usinesses around the world.  Discover what your customers expect when it co=
mes to bots, AI, mobile messaging, and more. Join this webinar to see how w=
e examine customer experience from the perspective of consumers and busines=
ses to provide insight about:
</p>

<p style=3D"border-spacing: 0.0 0.0;color: #5d5d5d;display: block;font-fami=
ly: 'Arial' , 'Helvetica Neue' , 'Helvetica' , sans-serif;font-size: 14.0px=
;font-weight: normal;line-height: 1.3;margin-bottom: 10.0px;margin-left: 0.=
0px;margin-right: 0.0px;margin-top: 0.0px;padding-bottom: 0.0px;padding-lef=
t: 0.0px;padding-right: 0.0px;padding-top: 0.0px;text-align: left;"><img he=
ight=3D"12" src=3D"http://www.customerexperienceupdate.com/images/fa-angle-=
right.png" style=3D"border-spacing: 0.0 0.0;clear: both;color: #5d5d5d;disp=
lay: block;float: left;font-family: 'Arial' , 'Helvetica Neue' , 'Helvetica=
' , sans-serif;font-weight: normal;line-height: 1.3;max-width: 100.0%;outli=
ne-color: invert;outline-style: none;outline-width: medium;text-align: left=
;text-decoration: none;width: auto;" width=3D"12"></img>How consumers prefe=
r to interact with a business</p>
<p style=3D"border-spacing: 0.0 0.0;color: #5d5d5d;display: block;font-fami=
ly: 'Arial' , 'Helvetica Neue' , 'Helvetica' , sans-serif;font-size: 14.0px=
;font-weight: normal;line-height: 1.3;margin-bottom: 10.0px;margin-left: 0.=
0px;margin-right: 0.0px;margin-top: 0.0px;padding-bottom: 0.0px;padding-lef=
t: 0.0px;padding-right: 0.0px;padding-top: 0.0px;text-align: left;"><img he=
ight=3D"12" src=3D"http://www.customerexperienceupdate.com/images/fa-angle-=
right.png" style=3D"border-spacing: 0.0 0.0;clear: both;color: #5d5d5d;disp=
lay: block;float: left;font-family: 'Arial' , 'Helvetica Neue' , 'Helvetica=
' , sans-serif;font-weight: normal;line-height: 1.3;max-width: 100.0%;outli=
ne-color: invert;outline-style: none;outline-width: medium;text-align: left=
;text-decoration: none;width: auto;" width=3D"12"></img>What consumers valu=
e most when engaging with a business</p>
<p style=3D"border-spacing: 0.0 0.0;color: #5d5d5d;display: block;font-fami=
ly: 'Arial' , 'Helvetica Neue' , 'Helvetica' , sans-serif;font-size: 14.0px=
;font-weight: normal;line-height: 1.3;margin-bottom: 10.0px;margin-left: 0.=
0px;margin-right: 0.0px;margin-top: 0.0px;padding-bottom: 0.0px;padding-lef=
t: 0.0px;padding-right: 0.0px;padding-top: 0.0px;text-align: left;"><img he=
ight=3D"12" src=3D"http://www.customerexperienceupdate.com/images/fa-angle-=
right.png" style=3D"border-spacing: 0.0 0.0;clear: both;color: #5d5d5d;disp=
lay: block;float: left;font-family: 'Arial' , 'Helvetica Neue' , 'Helvetica=
' , sans-serif;font-weight: normal;line-height: 1.3;max-width: 100.0%;outli=
ne-color: invert;outline-style: none;outline-width: medium;text-align: left=
;text-decoration: none;width: auto;" width=3D"12"></img>What personal infor=
mation consumers are willing to share for a better CX experience</p>

<p style=3D"border-spacing: 0.0 0.0;color: #5d5d5d;display: block;font-fami=
ly: 'Arial' , 'Helvetica Neue' , 'Helvetica' , sans-serif;font-size: 14.0px=
;font-weight: normal;line-height: 1.3;margin-bottom: 10.0px;margin-left: 0.=
0px;margin-right: 0.0px;margin-top: 0.0px;padding-bottom: 0.0px;padding-lef=
t: 0.0px;padding-right: 0.0px;padding-top: 0.0px;text-align: left;"><a href=
=3D"https://www.customerexperienceupdate.com/go/r/25/a/8070270/i/172/sl/440=
/v/v2/x/592399" style=3D"border-spacing: 0.0 0.0;color: #2ba6cb;font-family=
: 'Arial' , 'Helvetica Neue' , 'Helvetica' , sans-serif;font-weight: normal=
;line-height: 1.3;text-align: left;text-decoration: none;">Register now</a>=
 and we'll send you the recording afterward!</p>

<p style=3D"border-spacing: 0.0 0.0;color: #5d5d5d;display: block;font-fami=
ly: 'Arial' , 'Helvetica Neue' , 'Helvetica' , sans-serif;font-size: 14.0px=
;font-weight: normal;line-height: 1.3;margin-bottom: 10.0px;margin-left: 0.=
0px;margin-right: 0.0px;margin-top: 0.0px;padding-bottom: 0.0px;padding-lef=
t: 0.0px;padding-right: 0.0px;padding-top: 0.0px;text-align: left;">Sponsor=
ed by: Genesys</p>

<p style=3D"border-spacing: 0.0 0.0;color: #5d5d5d;display: block;font-fami=
ly: 'Arial' , 'Helvetica Neue' , 'Helvetica' , sans-serif;font-size: 14.0px=
;font-weight: normal;line-height: 1.3;margin-bottom: 10.0px;margin-left: 0.=
0px;margin-right: 0.0px;margin-top: 0.0px;padding-bottom: 0.0px;padding-lef=
t: 0.0px;padding-right: 0.0px;padding-top: 0.0px;text-align: left;">
Customer Experience Update Editors<br style=3D"border-spacing: 0.0 0.0;colo=
r: #5d5d5d;display: block;font-family: 'Arial' , 'Helvetica Neue' , 'Helvet=
ica' , sans-serif;font-weight: normal;line-height: 1.3;text-align: left;"><=
/br>
editors@aggregage.com
</p>
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ily: 'Helvetica' , 'Arial' , sans-serif;font-weight: normal;line-height: 1.=
3;text-align: left;"></br>
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spacing: 0.0 0.0;color: #222222;display: table-cell;font-family: 'Helvetica=
' , 'Arial' , sans-serif;font-size: 14.0px;font-weight: normal;line-height:=
 1.3;margin-bottom: 0.0px;margin-left: 0.0px;margin-right: 0.0px;margin-top=
: 0.0px;padding-bottom: 0.0px;padding-left: 0.0px;padding-right: 0.0px;padd=
ing-top: 0.0px;text-align: left;vertical-align: top;visibility: hidden;widt=
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ay: table-row;font-family: 'Helvetica' , 'Arial' , sans-serif;font-weight: =
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llapse;border-spacing: 0.0 0.0;color: #222222;display: table-cell;font-fami=
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l;line-height: 1.3;margin-bottom: 0.0px;margin-left: 0.0px;margin-right: 0.=
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