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From: Tracy Crouse <tcrouse@RugsDirect.com>
To: "sandyn@transocean.com" <sandyn@transocean.com>
Subject: RE: PO 300450473
Thread-Topic: PO 300450473
Thread-Index: AdPVs8rtwYJNcsOOS0mJwPfMiwFRRgAJldwAAAgktmA=
Date: Mon, 16 Apr 2018 19:33:41 +0000
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 Content preview:  Hi Sandy, we file the claim, UPS issues the shipper the credit.
    From: Sandy [mailto:Sandyn@transocean.com] Sent: Monday, April 16, 2018 3:25
    PM To: Tracy Crouse <tcrouse@RugsDirect.com> Subject: RE: PO 300450473 [...]
    
 
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Hi Sandy, we file the claim, UPS issues the shipper the credit.

From: Sandy [mailto:Sandyn@transocean.com]
Sent: Monday, April 16, 2018 3:25 PM
To: Tracy Crouse <tcrouse@RugsDirect.com>
Subject: RE: PO 300450473

Hello Tracy-

Please see paperwork we received. Do you normally file the claim?  Should I=
 tell them not to file it here?
If so we will just proceed with issuing credit against your invoice.  Let m=
e know how to proceed.

Thank you kindly,
Sandy Noriega
Customer Service Manager
10 Midland Ave. Port Chester NY, 10573
P-914.949.5656x2 / F-914.937.3140
Sandyn@transocean.com<mailto:Sandyn@transocean.com>

Confidentiality Notification: If you are not the intended recipient, please=
 do not disclose, disseminate, copy, distribute or take any action in relia=
nce on the contents of this electronic transmission.  If you have received =
this electronic transmission in error, please notify us by telephone and im=
mediately delete this message. As E-mail transmissions cannot be guaranteed=
 secure or error-free the sender does not accept any liability for errors o=
r omissions in the contents of this message, which arise because of electro=
nic transmission. Any documents accompanying this electronic transmission a=
nd the information contained herein belong to the sender and are privileged=
 and intended only for the use of the individual(s) named above

From: Tracy Crouse <tcrouse@RugsDirect.com<mailto:tcrouse@RugsDirect.com>>
Sent: Monday, April 16, 2018 2:52 PM
To: cs@transocean.com<mailto:cs@transocean.com>
Subject: PO 300450473
Importance: High


Good afternoon, we have been notified UPS sent claim notification to you fo=
r PO

 300450473

Please provide the information so we can close the claim.

Thank you

Tracy Crouse
Admin
116 Featherbed Lane
Winchester, VA 22601
888-464-1447 ext 3236
Fax: 540-662-0063
E-mail:tcrouse@rugsdirect.com
Web: www.rugsdirect.com<http://www.rugsdirect.com/>


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<p class=3D"MsoNormal"><span style=3D"color:#1F497D">Hi Sandy, we file the =
claim, UPS issues the shipper the credit.
<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p>&nbsp;</o:p></spa=
n></p>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
<p class=3D"MsoNormal"><b>From:</b> Sandy [mailto:Sandyn@transocean.com] <b=
r>
<b>Sent:</b> Monday, April 16, 2018 3:25 PM<br>
<b>To:</b> Tracy Crouse &lt;tcrouse@RugsDirect.com&gt;<br>
<b>Subject:</b> RE: PO 300450473<o:p></o:p></p>
</div>
</div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">Hello Tracy-<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">Please see paperwork we received. Do you normally fi=
le the claim?&nbsp; Should I tell them not to file it here?<o:p></o:p></p>
<p class=3D"MsoNormal">If so we will just proceed with issuing credit again=
st your invoice.&nbsp; Let me know how to proceed.<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<div>
<p class=3D"MsoNormal"><i><span style=3D"font-size:12.0pt;font-family:&quot=
;Times New Roman&quot;,serif">Thank you kindly,<o:p></o:p></span></i></p>
<p class=3D"MsoNormal"><b><span style=3D"font-size:16.0pt;font-family:&quot=
;Edwardian Script ITC&quot;">Sandy Noriega<o:p></o:p></span></b></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Times New Roman&quo=
t;,serif">Customer Service Manager<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Times New Roman&quo=
t;,serif">10 Midland Ave. Port Chester NY, 10573<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Times New Roman&quo=
t;,serif">P-914.949.5656x2 / F-914.937.3140<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:12.0pt;font-family:&quot;Ti=
mes New Roman&quot;,serif"><a href=3D"mailto:Sandyn@transocean.com">Sandyn@=
transocean.com</a><o:p></o:p></span></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal"><u><span style=3D"font-family:&quot;Times&quot;,seri=
f">Confidentiality Notification:</span></u><span style=3D"font-family:&quot=
;Times&quot;,serif"> If you are not the intended recipient, please do not&n=
bsp;disclose, disseminate, copy, distribute or take any action
 in reliance on the contents of this electronic transmission.&nbsp; If you =
have received this electronic transmission in error, please notify us by te=
lephone and immediately delete this message. As E-mail transmissions cannot=
 be guaranteed secure or error-free the
 sender does not accept any liability for errors or omissions in the conten=
ts of this message, which arise because of electronic transmission. Any doc=
uments accompanying this electronic transmission and the information contai=
ned herein belong to the sender
 and are privileged and intended only for the use of the individual(s) name=
d above</span><o:p></o:p></p>
</div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
<p class=3D"MsoNormal"><b>From:</b> Tracy Crouse &lt;<a href=3D"mailto:tcro=
use@RugsDirect.com">tcrouse@RugsDirect.com</a>&gt;
<br>
<b>Sent:</b> Monday, April 16, 2018 2:52 PM<br>
<b>To:</b> <a href=3D"mailto:cs@transocean.com">cs@transocean.com</a><br>
<b>Subject:</b> PO 300450473<br>
<b>Importance:</b> High<o:p></o:p></p>
</div>
</div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"Default"><span style=3D"font-size:11.0pt">Good afternoon, we ha=
ve been notified UPS sent claim notification to you for PO
<o:p></o:p></span></p>
<table class=3D"MsoNormalTable" border=3D"0" cellspacing=3D"0" cellpadding=
=3D"0" style=3D"margin-left:-5.4pt;border-collapse:collapse">
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<td valign=3D"top" style=3D"padding:0in 5.4pt 0in 5.4pt;height:5.6pt">
<p class=3D"Default"><span style=3D"font-size:11.0pt">&nbsp;300450473<o:p><=
/o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,sans-se=
rif">Please provide the information so we can close the claim.
<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,sans-se=
rif"><o:p>&nbsp;</o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,sans-se=
rif">Thank you &nbsp;<o:p></o:p></span></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,sans-se=
rif;color:black">Tracy Crouse<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,sans-se=
rif;color:black">Admin<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,sans-se=
rif;color:black">116 Featherbed Lane<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,sans-se=
rif;color:black">Winchester, VA 22601<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,sans-se=
rif;color:black">888-464-1447 ext 3236<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,sans-se=
rif;color:black">Fax: 540-662-0063<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,sans-se=
rif;color:black">E-mail:tcrouse@rugsdirect.com<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,sans-se=
rif;color:black">Web:&nbsp;</span><span style=3D"font-family:&quot;Arial&qu=
ot;,sans-serif"><a href=3D"http://www.rugsdirect.com/" target=3D"_blank"><s=
pan style=3D"color:blue">www.rugsdirect.com</span></a><span style=3D"color:=
black"><o:p></o:p></span></span></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
</div>
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