Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id CNpYM/+e1FrOIgAAInt2oQ ; Mon, 16 Apr 2018 06:02:55 -0700 Return-path: Envelope-to: yolanda@transocean.com Delivery-date: Mon, 16 Apr 2018 06:02:55 -0700 Received: from mail.tamarackcountryclub.com ([72.68.146.7]:60754 helo=TOWKSTASandy) by vps.transocean.com with esmtpa (Exim 4.89_1) (envelope-from ) id 1f83mZ-0002LC-FN for yolanda@transocean.com; Mon, 16 Apr 2018 06:02:55 -0700 Reply-To: From: "Sandy" To: "Yolanda Noriega \(Yolanda Noriega\)" References: <132643462.20711721523883652458.JavaMail.storm@wayfair.com> In-Reply-To: <132643462.20711721523883652458.JavaMail.storm@wayfair.com> Subject: FW: Update on Ticket #15723092 - "Customer Received Duplicate Item for PO# CS110986837" Date: Mon, 16 Apr 2018 09:02:54 -0400 Organization: TO Message-ID: <046701d3d583$3c779ba0$b566d2e0$@transocean.com> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_0468_01D3D561.B566BEF0" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AQH6J299Obd1b6+O+PsB3Vixf20bFqO2t5Ug Content-Language: en-us This is a multipart message in MIME format. ------=_NextPart_000_0468_01D3D561.B566BEF0 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable =20 =20 Thank you kindly, Sandy Noriega Customer Service Manager 10 Midland Ave. Port Chester NY, 10573 P-914.949.5656x2 / F-914.937.3140 Sandyn@transocean.com =20 Confidentiality Notification: If you are not the intended recipient, = please do not disclose, disseminate, copy, distribute or take any action = in reliance on the contents of this electronic transmission. If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above =20 From: Amanda Parker =20 Sent: Monday, April 16, 2018 9:01 AM To: amparker@wayfair.com; rhaskellhansen@wayfair.com; cs@transocean.com; = Sandyn@transocean.com; mkm7262@comcast.net; WayfairOps1@wayfair.com; = ProjTracker@wayfair.com Subject: PT: Update on Ticket #15723092 - "Customer Received Duplicate = Item for PO# CS110986837" =20 Update posted to ticket #15723092 "Customer Received Duplicate Item for PO# CS110986837" On 4/16/2018 9:00:51 AM Amanda Parker wrote: Hello Supplier Team- Please advise as soon as possible. Thank you Amanda All ticket updates should be entered directly on the Extranet via the = link below. Please do not reply via email. https://partners.wayfair.com/v/tickets/extranet_tickets/manage?ticket_num= ber=3D15723092 Wayfair Employees, click here to view ticket: https://admin.wayfair.com/tracker/views/89.php?prtid=3D15723092 Update History: 4/16/2018 9:00:51 AM =E2=80=93 Amanda Parker (Supplier Operations): Hello Supplier Team- Please advise as soon as possible. Thank you Amanda =20 _____ =20 4/14/2018 4:08:27 PM =E2=80=93 Renae Haskell (Sales & Service): Hello, Wayfair Operations has opened Ticket . Your response is needed by 01:00 PM EDT 04/16/2018. Follow the process below. DO NOT REPLY TO THIS E-MAIL. The customer on PO# CS110986837 has reported receiving a duplicate = shipment of their item(s): Zilla Blue Ocean Sea Turtle Indoor/Outdoor Area Rug HLDS3529 Please advise in the next 4 business hours if you would like to issue a = call tag for recovery. Additional Detail: Hi there, This customer received 2 only ordered 1. Thank you To access this ticket: 1. Log onto the Extranet: = [https://partners.wayfair.com/](https://partners.wayfair.com) 2. Click on 'Tickets' tab. A screen will open and list your tickets. 3. Click on the 'View' button of your ticket in the 'Action' column. The = ticket details will open. 4. Enter your update in the text box on top of the ticket details window = and click 'Update' or 'Update - Wayfair Response Required'. Thank you for your cooperation, The Wayfair Team =20 _____ =20 ------=_NextPart_000_0468_01D3D561.B566BEF0 Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable

 

 

Thank you = kindly,

Sandy = Noriega

Customer Service = Manager

10 Midland Ave. Port = Chester NY, 10573

P-914.949.5656x2 / = F-914.937.3140

Sandyn@transocean.com

 

Confidentiality = Notification: If = you are not the intended recipient, please do not disclose, = disseminate, copy, distribute or take any action in reliance on the = contents of this electronic transmission.  If you have received = this electronic transmission in error, please notify us by telephone and = immediately delete this message. As E-mail transmissions cannot be = guaranteed secure or error-free the sender does not accept any liability = for errors or omissions in the contents of this message, which arise = because of electronic transmission. Any documents accompanying this = electronic transmission and the information contained herein belong to = the sender and are privileged and intended only for the use of the = individual(s) named above

 

From: = Amanda Parker <amparker@wayfair.com>
Sent: Monday, = April 16, 2018 9:01 AM
To: amparker@wayfair.com; = rhaskellhansen@wayfair.com; cs@transocean.com; Sandyn@transocean.com; = mkm7262@comcast.net; WayfairOps1@wayfair.com; = ProjTracker@wayfair.com
Subject: PT: Update on Ticket = #15723092 - "Customer Received Duplicate Item for PO# = CS110986837"

 

Update = posted to ticket #15723092
"Customer Received Duplicate Item for = PO# CS110986837"

On 4/16/2018 9:00:51 AM Amanda Parker = wrote:
Hello Supplier Team-

Please advise as soon as = possible.

Thank you

Amanda

All ticket updates = should be entered directly on the Extranet via the link below. Please do = not reply via email.
https://partners.wayfair.com/v/tickets/extranet_t= ickets/manage?ticket_number=3D15723092

Wayfair Employees, = click here to view ticket:
= https://admin.wayfair.com/tracker/views/89.php?prtid=3D15723092
Update History:

4/16/2018 9:00:51 AM =E2=80=93 Amanda Parker = (Supplier Operations):

Hello Supplier Team-

Please advise as soon as = possible.

Thank you

Amanda

 

4/14/2018 4:08:27 = PM =E2=80=93 Renae Haskell (Sales & = Service):

Hello,

Wayfair Operations has opened Ticket = .
Your response is needed by 01:00 PM EDT 04/16/2018.
Follow the = process below. DO NOT REPLY TO THIS E-MAIL.

The customer on PO# = CS110986837 has reported receiving a duplicate shipment of their = item(s):

Zilla  Blue Ocean Sea Turtle Indoor/Outdoor Area = Rug HLDS3529

Please advise in the next 4 business hours if you = would like to issue a call tag for recovery.

Additional = Detail:
Hi there,
This customer received 2 only ordered = 1.
Thank you

To access this ticket:

1. Log onto the = Extranet: [https://partners.wayfair.com/](https://partners.wayfair.com)2. Click on 'Tickets' tab. A screen will open and list your = tickets.
3. Click on the 'View' button of your ticket in the 'Action' = column. The ticket details will open.
4. Enter your update in the = text box on top of the ticket details window and click 'Update' or = 'Update - Wayfair Response Required'.



Thank you for your = cooperation, The Wayfair Team

 

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