Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id KMGWL0cp1FpcTAAAInt2oQ ; Sun, 15 Apr 2018 21:40:39 -0700 Return-path: Envelope-to: sandyn@transocean.com Delivery-date: Sun, 15 Apr 2018 21:40:39 -0700 Received: from mailgwfg04.rightnowtech.com ([129.152.93.124]:48506) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1f7vwJ-00053n-PZ for sandyn@transocean.com; Sun, 15 Apr 2018 21:40:39 -0700 Received: from [10.84.64.71] ([10.84.64.71:32215] helo=access-fg.rightnowtech.com) by rntfg123.rnmk.com (envelope-from ) (ecelerity 3.6.25.56547 r(Core:3.6.25.0)) with ESMTP id BC/33-07312-31924DA5; Sun, 15 Apr 2018 23:39:47 -0500 Received: from webfg08.int.rightnowtech.com (localhost [127.0.0.1]) by access-fg.rightnowtech.com ("Mail Server") with SMTP id F285F8DCA8 for ; Sun, 15 Apr 2018 23:39:46 -0500 (CDT) Content-Type: Multipart/Alternative; boundary="------------Boundary-00=_AYG9VA40000000000000" From: "USPS Technical Support" Reply-To: "USPS Technical Support" To: sandyn@transocean.com Date: Mon, 16 Apr 2018 00:39:46 -0400 (EDT) Subject: Attention Required: A new customer Inquiry has been logged in the eCustomerCare System for CaseId :HQ137645840 (KMM51353134V9428L0KM) [Incident: 180415-000239] MIME-Version: 1.0 Message-Id: X-Spam-Status: No, score=0.0 X-Spam-Score: 0 X-Spam-Bar: / X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response. If this issue is not resolved to your satisfaction, you may reopen it within the next 15 days. [...] Content analysis details: (0.0 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: usps.gov] -0.0 SPF_PASS SPF: sender matches SPF record -0.0 BAYES_40 BODY: Bayes spam probability is 20 to 40% [score: 0.3951] 0.0 HTML_MESSAGE BODY: HTML included in message 0.0 T_FILL_THIS_FORM_SHORT Fill in a short form with personal information X-Spam-Flag: NO --------------Boundary-00=_AYG9VA40000000000000 Content-Type: Text/Plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Recently you requested personal assistance from our on-line support =20 center. Below is a summary of your request and our response. If this issue is not resolved to your satisfaction, you may reopen it wit= hin the next 15 days. Thank you for allowing us to be of service to you. --------------------------------------------------------------- Subject --------------------------------------------------------------- Attention Required: A new customer Inquiry has been logged in the eCustom= erCare System for CaseId :HQ137645840 (KMM51353134V9428L0KM) Discussion Thread --------------------------------------------------------------- Response By Email (Chase) (04/16/2018 12:39 AM) =20 Dear Sandra, =20 Thank you for contacting the USPS=C2=AE Internet Customer Care Center. =20 All information in our national ZIP+4=C2=AE database is entered by a loca= l Address Management System (AMS) office. =20 You should contact your local AMS office and describe the problem to them= =2E The AMS office will be able to make any necessary corrections to the = national database. These corrections will be reflected in our ZIP+4 locat= or software. Any changes or corrections will be reflected in our lookup s= oftware on the WWW server within 30 - 60 days. To locate the local AMS of= fice, please go to the following link: =20 https://ribbs.usps.gov/index.cfm?page=3Daddress_contact=20 =20 If you have any additional questions or concerns, please contact us again= =2E =20 Thank you for emailing your Postal Service=E2=84=A2, =20 USPS Internet Customer Care Center Customer By CSS Email (eCustomerCare National) (04/15/2018 12:30 PM) =20 USPS eCustomerCare has received an inquiry that requires your attention. = Please reply directly to this email message and include the customer on y= our reply if a response was requested. If contacting the customer by phon= e or if no response is required, please reply only to this email with a s= ummary of the resolution actions taken. CASE SUMMARY : = =20 Case Id 137645840 = =20 Create Date 04/15/2018 = =20 Source Code USPS.com/Email = =20 Contact Preference email = =20 = =20 CUSTOMER INFO : = =20 Customer Name TRANS-OCEAN IMPORT CO., INC. - NORIEG= A, SANDRA=20 Customer Email SANDYN@TRANSOCEAN.COM = =20 Customer Phone 914-949-5656 = =20 Customer Address 10 MIDLAND AVE STE M00 = =20 City/State/Zip PORT CHESTER, NY 10573-5912 = =20 = =20 CASE DETAILS : = =20 Inquiry Type USPS.com = =20 Category Other Technical Support On USPS.com = =20 Involved Other = =20 Detail = =20 Additional Detail = =20 = =20 ADDITIONAL INFORMATION = =20 We are trying to create a shipment with an address that comes up on g= oogle but not USPS,Can you please let me know why the following address c= omes up as invalid- 1621 SOUTH SHORE ROAD, LOT 1 OCEAN VIEW, NJ 08230=20 = =20 CASE NOTES : = =20 = =20 CASE QUESTIONS : = =20 Provide Your Username : = =20 Provide Your Username : N/A = =20 Date of Incident or Best Guess : 04/15/2018 = =20 Question Reference # 180415-000239 Date Created: 04/15/2018 12:30 PM Date Last Updated: 04/16/2018 12:39 AM Status: Solved [---001:002407:24260---] --------------Boundary-00=_AYG9VA40000000000000 Content-Type: Text/Html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable =20

=C2=A0

3D"USPS

=C2=A0

Recently you requested personal assistance from the United States= Postal Service. Below is a summary of your request and our response.=C2=A0= Thank you for allowing us to be of service to you.


=C2=A0

Subject:=C2=A0 Attention Required: A new customer Inquiry has been logged in the = eCustomerCare System for CaseId :HQ137645840 (KMM51353134V9428L0KM)

Response By Email=C2=A0<= span style=3D"COLOR: #4f4f4f">(04/16/2018 12:39 AM)

Dear Sandra,
 
Thank you for contacting the USPS=C2=AE Internet Customer Care Cente= r.
 
All information in our national ZIP+4=C2=AE database is entered by a= local Address Management System (AMS) office.
 
You should contact your local AMS office and describe the problem to= them. The AMS office will be able to make any necessary corrections to t= he national database. These corrections will be reflected in our ZIP+4 lo= cator software. Any changes or corrections will be reflected in our looku= p software on the WWW server within 30 - 60 days. To locate the local AMS= office, please go to the following link:
 
 
If you have any additional questions or concerns, please contact us = again.
 
Thank you for emailing your Postal Service=E2=84=A2,
 
USPS Internet Customer Care Center

Customer By CSS Email=C2= =A0(04/15/2018 12:30 PM)



USPS eCustomerCare has received an inquiry that requires your attention. = Please reply directly to this email message and include the customer on y= our reply if a response was requested. If contacting the customer by phon= e or if no response is required, please reply only to this email with a s= ummary of the resolution actions taken.

CASE SUMMARY :
Case Id 137645840
Create Date 04/15/2018
Source Code USPS.com/Email
Contact Preference   email
   
CUSTOMER INFO :
Customer Name TRANS-OCEAN IMPORT CO., INC. - NORIEGA, SANDRA
Customer Email SANDYN@TRANSOCEAN.COM
Customer Phone 914-949-5656
Customer Address 10 MIDLAND AVE STE M00
City/State/Zip PORT CHESTER, NY 10573-5912
   
CASE DETAILS :
Inquiry Type USPS.com
Category Other Technical Support On USPS.com
Involved Other
Detail
Additional Detail
   
ADDITIONAL INFORMATI= ON
We are trying to create a shipment with an addres= s that comes up on google but not USPS,Can you please let me know why the= following address comes up as invalid- 1621 SOUTH SHORE ROAD, LOT 1 OCEA= N VIEW, NJ 08230
   
CASE NOTES :<= /td>
   
CASE QUESTIONS :
Provide Your Username :
Provide Your Username : N/A
Date of Incident or Best Guess : 04/15/2018
=C2=A0
3D""
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