Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id 6ETBIBVg0lqjAwAAInt2oQ ; Sat, 14 Apr 2018 13:09:57 -0700 Return-path: Envelope-to: Sandyn@transocean.com Delivery-date: Sat, 14 Apr 2018 13:09:57 -0700 Received: from mta2.wayfair.com ([162.208.32.7]:50255) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1f7RUY-0000DJ-Fg for Sandyn@transocean.com; Sat, 14 Apr 2018 13:09:57 -0700 Received: from pps.filterd (bo1mta02.csnzoo.com [127.0.0.1]) by bo1mta02.csnzoo.com (8.16.0.21/8.16.0.21) with SMTP id w3EK5G8d026324 for ; Sat, 14 Apr 2018 16:09:05 -0400 Date: Sat, 14 Apr 2018 16:09:05 -0400 Received: from jenkinsphpc7n5.host.bo1.csnzoo.com ([10.224.10.195]) by bo1mta02.csnzoo.com with ESMTP id 2hbd0cmr21-1 for ; Sat, 14 Apr 2018 16:09:05 -0400 From: Wayfair Operations To: Sandyn@transocean.com Message-ID: <905284689.2071523736545693.JavaMail.javamailuser@localhost> Subject: Customer Received Duplicate Item for PO# CS110986837 [Ticket 15723092] - (ID=1000024958) MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="----=_Part_103_1408652377.1523736545685" X-CSN-MmID: 1431263046 X-CSN-MmOrID: null x-kanamessagetype: FormMessage x-kxmf-version: KXMF 1.5 x-kxmf-charset: UTF-8 x-kxmf-xmlasatt: TRUE X-Proofpoint-Spam-Reason: safe X-Spam-Status: No, score=-101.2 X-Spam-Score: -1011 X-Spam-Bar: --------------------------------------------------- X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Hello, Wayfair Operations has opened Ticket 15723092. Your response is needed by 01:00 PM EDT 04/16/2018. Follow the process below. DO NOT REPLY TO THIS E-MAIL. The customer on PO# CS110986837 has reported receiving a duplicate shipment of their item(s): [...] Content analysis details: (-101.2 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -100 USER_IN_WHITELIST From: address is in the user's white-list 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: wayfair.com] -0.0 SPF_PASS SPF: sender matches SPF record 0.0 HTML_MESSAGE BODY: HTML included in message 0.7 MIME_HTML_ONLY BODY: Message only has text/html MIME parts -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] X-Spam-Flag: NO ------=_Part_103_1408652377.1523736545685 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Content-Disposition: inline
Hello,

Wayfair Operations has opened Ticket 15723092.
Your =20 response is needed by 01:00 PM EDT 04/16/2018.
Follow the process below. DO NOT REPLY TO THIS E-MAIL.

The customer on PO# CS110986837 has reported receiv= ing a duplicate shipment of their item(s):

Zilla=C2=A0 Blue Ocean Se= a Turtle Indoor/Outdoor Area Rug HLDS3529

Please advise in the next 4 business hours if you w= ould like to issue a call tag for recovery.

Additional Detail:
Hi there,
This customer received 2 only ordered 1.
Thank you

To access this ticket:

1. Log onto the Extranet: https= ://partners.wayfair.com/
2. Click on 'Tickets' tab. A screen will open and list your tickets.
3. Click on the 'View' button of your ticket in the 'Action' column. The= ticket details will open.
4. Enter your update in the text box on top of the ticket details window= and click 'Update' or 'Update - Wayfair Response Required'.


Thank you for your cooperation,
The Wayfair Team
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