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The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Hello Marci, I got in contact with our mutual customer and she stated that she is no longer sending her product back because she doesn't want to pay the UPS shipping fee of $90.00. I just wanted to update you on this in case you have to do any changes. Thank you for all of the help. I appreciate it. [...] Content analysis details: (-0.6 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: transocean.com] 0.5 KAM_NUMSUBJECT Subject ends in numbers -0.0 SPF_PASS SPF: sender matches SPF record -0.0 SPF_HELO_PASS SPF: HELO matches SPF record 0.0 HTML_MESSAGE BODY: HTML included in message -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid 0.8 CPANEL_LOTS_OF_EMPTY_LINE RAW: Spam that has large block of empty lines X-Spam-Flag: NO --_000_BYAPR07MB4342592C2529B5AB7B635FFCE9BC0BYAPR07MB4342namp_ Content-Type: text/plain; charset="Windows-1252" Content-Transfer-Encoding: quoted-printable Hello Marci, I got in contact with our mutual customer and she stat= ed that she is no longer sending her product back because she doesn't want = to pay the UPS shipping fee of $90.00. I just wanted to update you on this = in case you have to do any changes. Thank you for all of the help. I apprec= iate it. Thank you, Amanda Donnelly| Customer Service Specialist GOEDEKER=92S Trusted Since 1951 13850 Manchester Rd. | Ballwin, MO 63011 Amanda.Donnelly@goedekers.com 888-768-1710 EXT 332 www.goedekers.com ________________________________ From: Marci Sent: Wednesday, April 11, 2018 7:56:34 AM To: Amanda Donnelly Subject: RE: 1272844 You=92re Very Welcome!! Marci Maiorano Customer Service Rep. Trans-Ocean Imports 10 Midland Ave.| Suite M00| Port Chester, NY 10573 914.949.5656 x2 | 914.937.3140 fax marci@transocean.com Confidentiality Notification: If you are not the intended recipient, please= do not disclose, disseminate, copy, distribute or take any action in relia= nce on the contents of this electronic transmission. If you have received t= his electronic transmission in error, please notify us by telephone and imm= ediately delete this message. As E-mail transmissions cannot be guaranteed = secure or error-free the sender does not accept any liability for errors or= omissions in the contents of this message, which arise because of electron= ic transmission. Any documents accompanying this electronic transmission an= d the information contained herein belong to the sender and are privileged = and intended only for the use of the individual(s) named above. From: Amanda Donnelly Sent: Tuesday, April 10, 2018 5:21 PM To: marci@transocean.com Subject: Re: 1272844 Thank you so much Thank you, Amanda Donnelly| Customer Service Specialist GOEDEKER=92S Trusted Since 1951 13850 Manchester Rd. | Ballwin, MO 63011 Amanda.Donnelly@goedekers.com 888-768-1710 EXT 332 www.goedekers.com ________________________________ From: Marci > Sent: Tuesday, April 10, 2018 4:00:21 PM To: Amanda Donnelly Subject: RE: 1272844 Hi Amanda, Per your request I issued RA #2852621RA. Please have the customer put this RA # on the outside of the package & retu= rn it to: Trans Ocean 1005 Obici Industrial Blvd. Suffolk, VA 23434 Thank You, Marci Marci Maiorano Customer Service Rep. Trans-Ocean Imports 10 Midland Ave.| Suite M00| Port Chester, NY 10573 914.949.5656 x2 | 914.937.3140 fax marci@transocean.com Confidentiality Notification: If you are not the intended recipient, please= do not disclose, disseminate, copy, distribute or take any action in relia= nce on the contents of this electronic transmission. If you have received t= his electronic transmission in error, please notify us by telephone and imm= ediately delete this message. As E-mail transmissions cannot be guaranteed = secure or error-free the sender does not accept any liability for errors or= omissions in the contents of this message, which arise because of electron= ic transmission. Any documents accompanying this electronic transmission an= d the information contained herein belong to the sender and are privileged = and intended only for the use of the individual(s) named above. From: Amanda Donnelly > Sent: Tuesday, April 10, 2018 2:03 PM To: cs@transocean.com Subject: 1272844 Hello, We have a mutual customer Ombre Denim Blue Horizon Rug (96" x 60= ") SKU: TRNO-OMB58966303 PO # 139886 She received an area rug and does not l= ike it. She would like to return it to you. Can I please get an RA # and ad= dress for this product please. Thank you, Amanda Donnelly| Customer Service Specialist GOEDEKER=92S Trusted Since 1951 13850 Manchester Rd. | Ballwin, MO 63011 Amanda.Donnelly@goedekers.com 888-768-1710 EXT 332 www.goedekers.com --_000_BYAPR07MB4342592C2529B5AB7B635FFCE9BC0BYAPR07MB4342namp_ Content-Type: text/html; charset="Windows-1252" Content-Transfer-Encoding: quoted-printable

Hello Marci,

         = ;            I got in contact with our mutual= customer and she stated that she is no longer sending her product back bec= ause she doesn't want to pay the UPS shipping fee of $90.00. I just wanted = to update you on this in case you have to do any changes. Thank you for all of the help.= I appreciate it.


Thank you,


Amanda Donnelly= | Cus= tomer Service Specialist

GOEDEKER=92S
Trusted Since 1951

13850 Manchester Rd. | Ballwin, MO 63011

Amanda.Donnelly@goedekers.com

888-768-1710 EXT 3= 32

www.goedekers.com


From: Marci <marci@trans= ocean.com>
Sent: Wednesday, April 11, 2018 7:56:34 AM
To: Amanda Donnelly
Subject: RE: 1272844
 

You=92re Very Welcome!!

 

 

 

 

 

 

Marci Maiorano
Customer Service Rep.
Trans-Ocean Imports
10 Midland Ave.| Suite M00| Port Chester, NY 10573
914.949.5656 x2 | 914.937.3140 fax
marci@transocea= n.com

Confidentiality Notification: If you a= re not the intended recipient, please do not disclose, disseminate, copy, d= istribute or take any action in reliance on the contents of this electronic transmission. If you have received this electr= onic transmission in error, please notify us by telephone and immediately d= elete this message. As E-mail transmissions cannot be guaranteed secure or = error-free the sender does not accept any liability for errors or omissions in the contents of this message, whi= ch arise because of electronic transmission. Any documents accompanying thi= s electronic transmission and the information contained herein belong to th= e sender and are privileged and intended only for the use of the individual(s) named above.

 

From: Amanda Donnelly <amanda.donnelly@g= oedekers.com>
Sent: Tuesday, April 10, 2018 5:21 PM
To: marci@transocean.com
Subject: Re: 1272844

 

Thank you so much

 

Thank you,

 

Amanda Donnelly| Customer Service Specialist

GOEDEKER=92S
Trusted Since 1951

= 13850 Manchester Rd. | Ballwin, MO 63011

Amanda.Donnelly@goedekers.com

888-768-1710 EXT 332

www.goedek= ers.com

&nbs= p;

From: Marci <marci@transocean.com>
Sent: Tuesday, April 10, 2018 4:00:21 PM
To: Amanda Donnelly
Subject: RE: 1272844

 

Hi Amanda,

 

Per your request I issued RA #2852621= RA.

 

Please have the customer put this RA = # on the outside of the package & return it to:

 

Trans Ocean

1005 Obici Industrial Blvd.

Suffolk, VA 23434

 

 

 

 

 

 

 

Thank You,

Marci

 

 

 

 

 

Marci Maiorano
Customer Service Rep.
Trans-Ocean Imports
10 Midland Ave.| Suite M00| Port Chester, NY 10573
914.949.5656 x2 | 914.937.3140 fax
marci@transocean.com

Confidentiality Notification: If you = are not the intended recipient, please do not disclose, disseminate, copy, = distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electr= onic transmission in error, please notify us by telephone and immediately d= elete this message. As E-mail transmissions cannot be guaranteed secure or = error-free the sender does not accept any liability for errors or omissions in the contents of this message, whi= ch arise because of electronic transmission. Any documents accompanying thi= s electronic transmission and the information contained herein belong to th= e sender and are privileged and intended only for the use of the individual(s) named above.

 

From: Amanda Donnelly <amanda.donnelly@goedekers.com>
Sent: Tuesday, April 10, 2018 2:03 PM
To: cs@transocean.com
Subject: 1272844

 

Hello,

       = ;    We have a mutual customer Ombre Denim Blue Horizon Rug (96" x 60")

SKU:&nbs= p;TRNO-OMB58966303  PO # 139886  = She received an area rug and does not like it. She would like to return it to you. Can I please get an RA # and addre= ss for this product please.

 

Thank you,

 

Amanda Donnelly| Customer Service Specialist

GOEDEKER=92S
Trusted Since 1951

13850 Manchester Rd. | Ballwin, MO 63011

Amanda.Donnelly@goedekers.com

888-768-1710 EXT 332

www.goede= kers.com

&nb= sp;

--_000_BYAPR07MB4342592C2529B5AB7B635FFCE9BC0BYAPR07MB4342namp_--