Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id uOIIES6qz1qfAQAAInt2oQ ; Thu, 12 Apr 2018 11:49:18 -0700 Return-path: Envelope-to: Marci@transocean.com Delivery-date: Thu, 12 Apr 2018 11:49:18 -0700 Received: from mail.rugsdirect.com ([50.205.15.26]:54975) by vps.transocean.com with esmtps (TLSv1:ECDHE-RSA-AES256-SHA:256) (Exim 4.89_1) (envelope-from ) id 1f6hHP-000070-Rh for Marci@transocean.com; Thu, 12 Apr 2018 11:49:18 -0700 Received: from C1W-MAIL.c1w.com ([192.168.0.41]) by c1w-mail ([192.168.0.41]) with mapi id 14.03.0382.000; Thu, 12 Apr 2018 14:48:27 -0400 From: Barry Henson To: "Marci@transocean.com" Subject: RE: 900544390 Claim for Purchase Order #300400022 578192 Landry, Linda Thread-Topic: 900544390 Claim for Purchase Order #300400022 578192 Landry, Linda Thread-Index: AdPRw7fWc39BVBWSR9Km5XHV3MjegAIUlG4lpBmyyjCkKMa3AA== Date: Thu, 12 Apr 2018 18:48:26 +0000 Message-ID: <8D96650D1824554EA5C0E5F0B2DEF085C711A8@c1w-mail> References: <8D96650D1824554EA5C0E5F0B2DEF085C6970A@c1w-mail> <00ed01d3d1c5$812403e0$836c0ba0$@transocean.com> <00b001d3d1d8$40fc1600$c2f44200$@transocean.com> In-Reply-To: <00b001d3d1d8$40fc1600$c2f44200$@transocean.com> Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: x-originating-ip: [192.168.0.224] Content-Type: multipart/alternative; boundary="_000_8D96650D1824554EA5C0E5F0B2DEF085C711A8c1wmail_" MIME-Version: 1.0 X-Spam-Status: No, score=-101.9 X-Spam-Score: -1018 X-Spam-Bar: --------------------------------------------------- X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Thank you Marci, We issued replacement PO 300496103 per our claims process. I appreciate all of your help. Sincerely, [...] Content analysis details: (-101.9 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -100 USER_IN_WHITELIST From: address is in the user's white-list 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: transocean.com] -0.0 SPF_PASS SPF: sender matches SPF record 0.0 HTML_MESSAGE BODY: HTML included in message -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] X-Spam-Flag: NO --_000_8D96650D1824554EA5C0E5F0B2DEF085C711A8c1wmail_ Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable Thank you Marci, We issued replacement PO 300496103 per our claims process. I appreciate al= l of your help. Sincerely, Barry J. Henson Barry J. Henson Claims Representative Rugs Direct (540) 773-2670 Phone bhenson@rugsdirect.com E-mail www.rugs-direct.com Website From: Marci [mailto:marci@transocean.com] Sent: Wednesday, April 11, 2018 5:01 PM To: Barry Henson Subject: RE: 900544390 Claim for Purchase Order #300400022 578192 Landry, L= inda Hi Barry, Please destroy this rug & we will issue you a credit for it. Regarding the replacement do you want our "IT" dept. to re-upload this orde= r or do you want to transmit us a new one? Please advise. Thank You, Marci Marci Maiorano Customer Service Rep. Trans-Ocean Imports 10 Midland Ave.| Suite M00| Port Chester, NY 10573 914.949.5656 x2 | 914.937.3140 fax marci@transocean.com Confidentiality Notification: If you are not the intended recipient, please= do not disclose, disseminate, copy, distribute or take any action in relia= nce on the contents of this electronic transmission. If you have received t= his electronic transmission in error, please notify us by telephone and imm= ediately delete this message. As E-mail transmissions cannot be guaranteed = secure or error-free the sender does not accept any liability for errors or= omissions in the contents of this message, which arise because of electron= ic transmission. Any documents accompanying this electronic transmission an= d the information contained herein belong to the sender and are privileged = and intended only for the use of the individual(s) named above. From: Barry Henson > Sent: Wednesday, April 11, 2018 2:37 PM To: cs@transocean.com Subject: 900544390 Claim for Purchase Order #300400022 578192 Landry, Linda Team, I am working on a one year warranty claim for the customer. The rug has ex= cessively faded and the customer would like a replacement rug. Please find= the pictures attached. Can you please provide approval for the replacemen= t and can you please advise if you would like us to field destroy the rug o= r ship it back to you? Thank you in advance for your assistance in this im= portant matter. Sincerely, Barry J. Henson Barry J. Henson Claims Representative Rugs Direct (540) 773-2670 Phone bhenson@rugsdirect.com E-mail www.rugs-direct.com Website --_000_8D96650D1824554EA5C0E5F0B2DEF085C711A8c1wmail_ Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

Thank you Marci,

 

We issued replacement PO 300496103 per our claims pr= ocess.  I appreciate all of your help.

 

Sincerely,

 

 

Barry J. Henson

Barry J. Henson

Claims Representative

Rugs Direct

(540) 773-2670 Phone

bhenso= n@rugsdirect.com E-mail

www.rugs-= direct.com Website

 

 

 

From: Marci [mailto:marci@transocean.com] Sent: Wednesday, April 11, 2018 5:01 PM
To: Barry Henson <bhenson@RugsDirect.com>
Subject: RE: 900544390 Claim for Purchase Order #300400022 578192 La= ndry, Linda

 

Hi Barry,

 

Please destroy this rug & we will issu= e you a credit for it.

 

Regarding the replacement do you want our = “IT” dept. to re-upload this order or do you want to transmit u= s a new one?

 

Please advise.

 

 

 

 

 

 

 

Thank You,

Marci

 

 

Marci Maiorano
Customer Service Rep.
Trans-Ocean Imports
10 Midland Ave.| Suite M00| Port Chester, NY 10573
914.949.5656 x2 | 914.937.3140 fax
marci@transocean.com=

Confidentiality Notification: If you are n= ot the intended recipient, please do not disclose, disseminate, copy, distr= ibute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic tran= smission in error, please notify us by telephone and immediately delete thi= s message. As E-mail transmissions cannot be guaranteed secure or error-fre= e the sender does not accept any liability for errors or omissions in the contents of this message, which a= rise because of electronic transmission. Any documents accompanying this el= ectronic transmission and the information contained herein belong to the se= nder and are privileged and intended only for the use of the individual(s) named above.

 

 

From: Barry Henson <bhenson@RugsDirect.com>
Sent: Wednesday, April 11, 2018 2:37 PM
To: cs@transocean.com
Subject: 900544390 Claim for Purchase Order #300400022 578192 Landry= , Linda

 

Team,

 

I am working on a one year warranty claim for the cu= stomer.  The rug has excessively faded and the customer would like a r= eplacement rug.  Please find the pictures attached.  Can you plea= se provide approval for the replacement and can you please advise if you would like us to field destroy the rug or ship it bac= k to you?  Thank you in advance for your assistance in this important = matter.

 

Sincerely,

 

Barry J. Henson

Barry J. Henson

Claims Representative

Rugs Direct

(540) 773-2670 Phone

bhenso= n@rugsdirect.com E-mail

www.rugs-= direct.com Website

 

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